Had a potential gas leak when we switched on our furnace for the first time. Our house is over 100…read moreyears old so nothing seems to be a simple fix. My husband needed help and wasn't comfortable taking it on himself. With the cold weather wave it was hard to get a call back from anyone! Frank called us back and came over within 24 hours to check out the situation. He assured us we were safe but also prioritized the project due to my concerns for safety. Work was quick, cleaned up after and he was great to be around. I would 100% call him again for any plumbing needs! He just started his own business so his availability is awesome right now which honestly really helped!

Frank the Tank's was quick to return phone calls, on time, and well-priced service for quality…read moreinstallation done on a new hot water heater that was purchased at the Home Depot. A++experience! **Highly recommended**

Jim has been my only plumber for the last 30 years. Always excellent service, great prices. He has…read moredone everything from a new boiler to faucets, main line shutoff replacement, new radiators, and everything in between. He is the best!

I called Jim on Monday and he was at my door on Tuesday. He called me when he was on his way I…read morewanted to deal with a local plumber. My tub was leaking and he had all parts on his van to fix it within an hour. Took his time & showed me the problem. An easy fix. He took his time , no mess & cleaned up! I will call on Jim again when needed & refer him to family & friends. Thanks, Jim. Wendy M.

Jet Plumbing is the absolute best! Our toilet wasn't filling last night and today he has it working…read moreperfectly by the time I got home! Tony is so responsive to our calls and he always gives a fair price and incredible quality work! Not only has he fixed our toilet in our older home, he has fixed our bathroom sink and even the ancient steam boiler and water tank in our basement that was a huge job! He came out in the coldest day of winter on his day off to do it. Tony is amazing! Always call Jet Plumbing!!

Highly recommend JET Plumbing. We hired JET Plumbing to…read moreremove and replace our old water heater. Tony, the owner and operator gave us top tier service. The things that stood out about our experience with JET Plumbing were the excellent workmanship, great communication and flexibility, integrity, helpfulness, kindness and overall positive attitude. Tony went above and beyond today exceeding our expectations of service! Excellent value! Thank you again, Tony!

it took place in the city of Waterbury - pipes erupted , water leak - the workers from Master…read moreRooter were called, Great thing to say they showed up right away and solved the problem immediately. guys where very friendly and very detailed about the situation . will recommend to family friends . job well done!

We used Master Rooter in February 2025 for a sewer back-up. They came quickly and the job was done…read morewithin an hour. Unfortunately. the problem happened again in March so we called again. This time they sent a man named Cord. He redid the job and suggested we occasionally call and have a "Blow Bag" done, to eliminate the frequency of the problem. We were very satisfied with the work, the professionalism and knowledge of this employee and the company he represented.

I highly recommend Joe the Plumber. He repaired my main water service line and did an outstanding…read morejob from start to finish. He responded quickly, worked efficiently, and completed the repair much faster than I expected without sacrificing quality. What impressed me most was his professionalism and attention to detail. After the work was completed, the entire area was cleaned up so well that you could hardly tell any excavation had been done. The workmanship was excellent and he kept me informed throughout the entire process. If you're looking for a reliable, honest plumber who takes pride in his work, Joe is the person to call. I couldn't be happier with the service and would absolutely use him again.

I had a leak in my washing machine coming from the hoses that was leaking onto the basement floor…read more The plumber told me he didn't see any leak or water on the floor. I was told that there was another hose that needed to be replaced because it wasn't up to code. I was charged $700 for the replacement hose. The problem was not resolved, and when I called back to inform the plumber that the washing machine was still leaking, I was told to call an appliance tech because they don't repair washing machines. The plumber refused to refund me my money after I had explained that the leak had not been fixed, and the job was not resolved. Now I have to spend more money to have an appliance tech come out and assess the problem, and pay for any repairs. I was taken advantage of, for sure!

The technician they sent over Sage Cote was it a pleasure to have working on my main line? What a…read moreproblem He knew exactly what to do took all the necessary steps to correct. The problem was clean, friendly and very professional. I would definitely call ff Hitchcock again and request him. Should I need their service again

If you're an average parent like me with minimal plumbing knowledge, and want to be overcharged and…read morehave to spend the next couple of months paying off the extra cost of a service that should've been 60% cheaper...go with this company. We had what I now learned from a non-local family friend was a simple backflow preventer failure. The friend ball parked it around $500-600 max, and that was with up to 2 hours of time taken. This company charged me $1300 for an hour of time with a single part being replaced. Similar parts are available online for $150 (and I assume they get parts even cheaper). My family is leaving town this weekend and I wanted to ensure this got fixed (but it was not an emergency call), so I didn't take time to vet out other contractors. I regret that, and have learned my lesson. Thanks F.F. Hitchcock. The Tech who visited was professional / explained things well. I'm not sure who sets the price, so if he had nothing to do with it, then this feedback should strictly go against F.F. Hitchcock's pricing structure. I reached out to F.F. Hitchcock a couple of hours after the service was performed, but so far have not received a response 2 days later. Do yourself a favor, find another company to service your plumbing / hvac.

I had called Medina's one morning told them I had a clogged drain in my bathroom they came out that…read moreafternoon snaked out the hair in my sink, they were very professional I was very happy with the service.

Mr Medina checked my kitchen sinks I thought they were clogged but he was nice enough to check and…read moreand let me know they were not clogged but I just had to run water in each sink every day for a few minutes and problem would be solved he did not charge me for the home visit.He definitely knows everything about his business and does not look for an opportunity to take advantage.My daughter and her husband have also been very happy with his work.

My Uncle used to take care of our family when he was alive & help us with whatever our plumbing &…read moregas needs were at that time. Since he passed in 2018 we lost that connection & had to fend for ourselves. Steve(n?), one of the owners, took care of my family's leaking toilet issue, removed the rusted 60+ year old, cast iron "J" pipe & installed a PVC pipe. We needed the subfloor replaced around where the flange was because the last bathroom remodel some worker was not watching & cut through the subfloor making it weak. As far as plumbing or any other sourced work goes, you-get-what-you-pay-for. He was not the least expensive plumber in the Bristol, Connecticut area. But what you are paying for is their experience & being a family run business & his reviews in several areas being 4.5/5, on average, I went with them.... Hope this helps. Cheers!

Not only do they get the job done, they are affordable & friendly. I had an emergency and within a…read morefew hours they were there at my home fixing my leak. The man that came was Steve, so very nice too! I would use them again!