It was a pleasure doing business with Alpha Home Service. Raul is very professional and was able to…read moreschedule me on the day I requested. Raul has come to my home on two separate occasions for plumbing related issues. The first time to diagnose a leaking issue in both my bathrooms and the second time to repair the toilet water pipe. I will definitely use his services again and appreciated his honesty and thoroughness. Best experience I've had so far with a contractor since buying my new home from the initial phone call to the app showing plumber en route to the affordable estimate and final result. Thank you.

From the owner: Alpha Home Service is your licensed and insured plumbing and heating specialist in Meriden, CT. Our…read morewell-trained plumbers can take care of your residential and commercial plumbing services. In addition to plumbing services, we offer a range of home improvement services. For premier plumbing and home improvement services in Connecticut, call the pros at Alpha Home Service.

I was able to make an appointment online and they had so many available times which allowed me to…read moreget someone to come out just a few hours from when I noticed the clogged pipe. They have short 2 hour windows for appointments which is great that I didn't have a 4+ hour window of time I needed to wait for them to come. The gentlemen, Mike and Andre, that cleaned a clogged pipe we had with a giant snake, were really pleasant, kept everything clean and kept me informed about what their doing and what their recommendations were. Once they finished the work, I had another gentlemen come, Justin, who was an inspector and checked that the pipes we have are still good and there aren't any additional issues I should worry about. He too was really kind and allowed me to view exactly what he was seeing and walked me through the process. It was also nice that none of them tried to upsell me on additonal services or add ons. This inspector service was recommended to me and was free of charge. The snake drain cleaning was their most basic service for what I needed and was $700. I didn't do much shopping around so I don't know how their rate compares to others. Overall, I had a really good experience with them and would recommend it especially if you have urgent plumbing needs.

Franklin was wonderful. very honest and willing to show me exactly what was going on and what was…read moreneeded go fix the problem.

Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

Overall, the service was okay. They got the job done, but communication and timing could've been…read morebetter. Nothing terrible, but definitely some room for improvement.

DO NOT USE this business. I thought he was responsilble;he asked for half down for a bathroom…read moreremodel. Said he could start in a week; that was November 14th. Called soon after and he said he was sick with salmonella and didn't show up until after Thanksgiving. He doesn't have a business in Wallingford as advertised nor does he have business at Russett Lane in Middletown(he was evicted from that address). He has six phone numbers in other people's names. He left my bathroom a mess; he left my garage a mess and he left a bagster in my driveway overflowing with his trash. He told me he would clean it up but he didn't; he stopped taking our calls so we had to call and pay bagster ourselves. He didn't even complete half the job and left us with a mess. BEWARE!

Great customer service and affordable pricing. The overall communication was fantastic and the work…read morewas completed the same day. Most companies have asked me to schedule a consultation and then a separate day for the actual service completion. I'm so glad I searched around before going forward with another company. No regrets here!

TJ was very efficient ,easy to work with ,polite and professional ..I would definitely recommend…read morehim and call the bee

Just before the New Year this past winter we had Call the Bee (a plumbing company we'd used in the…read morepast) come out for a whole house main drain clog. We received a call back right away and they sent out a technician that afternoon. He was clean, courteous & upfront about the plan to clear the clog and the companies pricing. After the snake didn't clear the clog he used a camera and then a water jet to clear our line. Unfortunately the problem returned very shortly after and having lost faith that Call The Bee was able to fix our problem we called another local company. They came out same day, cleared the line and charged approximately the same price. Feeling like we shouldn't have had to have another technician out so soon and incur another charge, we reached out to Call The Bee and spoke with them. Yes, we should have given them a chance to fix the problem instead of calling another company but as I stated, we'd lost faith in them. But, we , I, was wrong. They (Call The Bee) were more than responsive to our problem. Took the time to hear us and wanted the invoice from the second company we called. Lo and behold one week later a check for the ENTIRE amount of our second plumber (slightly over $1,000) was sent to us. Call the Bee truly did all they could to rectify the situation and leave us as satisfied customers.

Matt responded to my description on Yelp and looked at photos of a valve that was no longer up to…read morecode and a broken kitchen faucet. He was responsive to my inquiries and came to do the work within a reasonable period of time. Arrigoni's charge for the work was both reasonable and below the quote that had been given to us. Matt was efficient and thorough.

Poured a concrete pad in my backyard for a court. It looks amazing. They did it flawlessly, its…read morebeen a few years and its still in great condition. Whenever my home needs repairs related to construction or plumbing, I give them a call first. Highly recommend. https://www.arrigoniplumbing.com/home

Update: This company went from a great experience, to the worst experience. My secondary heat…read moresource went out during the winter and I called for a service checkup. After about 15 minutes of work I was told the condenser had to be replaced due to mice chewing the electrical wires. I could understand this. Here is where the issue comes in. The technician first said it would be $3400 to replace. He then went to his truck and came back to tell my wife it would actually be $8,000, but they added a discount so I would Pay $6,000. The total cost of the whole install (condenser unit + 4 wall units) was 12,000. So just to replace the condenser is over half the cost of the initial install. I called to complain and spoke with the service manager. The service manager essentially explained to me that this was accurate because if they did the install today it would be 23,000. So they evidently had a 100% price increase. I then explained the invoice showed the unit itself as 2,000 and then labor as 6,000. He explained to me that was untrue, that due to the new invoice system they have, they can just put numbers anywhere essentially, so I should ignore the invoice. I explained my frustration and how that does not make any sense and I am not paying 6,000 for a condenser and labor. He said he understood and would escalate it higher and I would get a call later that day or the next. It's going on 3 days now and I have not heard back. This company went from one of my top rated to near highway robbery. I cannot reccomend them to anyone at this point, and will need to look into alternatives to get my heat back in the winter.

I used to use them for my yearly services, called the 24 hour line at 6 P.M. because my hot water…read moreheater went and basement flooded. The guy who answered the phone gave me the voice like he just woke up and or was stoned, didn't want to be bothered, was rude not helpful at all. I just wanted to make sure someone would come out Monday morning but he couldn't be bothered. I will never use them again, would never suggest this company to anyone.

Jim has been my only plumber for the last 30 years. Always excellent service, great prices. He has…read moredone everything from a new boiler to faucets, main line shutoff replacement, new radiators, and everything in between. He is the best!

I called Jim on Monday and he was at my door on Tuesday. He called me when he was on his way I…read morewanted to deal with a local plumber. My tub was leaking and he had all parts on his van to fix it within an hour. Took his time & showed me the problem. An easy fix. He took his time , no mess & cleaned up! I will call on Jim again when needed & refer him to family & friends. Thanks, Jim. Wendy M.