Try to sell me a contract. Poor service, forgot to hook up water to our humidifier and certified it…read morewas working. Then sold me a system to replace it that was underpowered for the work required.

Do not use 20/20 air. Run! We used this company through Costco. Our A/C was installed 6 years ago…read more I have had it literally catch on fire. Paid $2000 to fix it and now down again. They do not stand by their work. Had 2 new company's out who explained that it is broken again because it was not fixed correctly. Will cost $11,000 to fix and then still may not work. 20/20 could care less. They installed my furnace and guaranteed it would be done in a day. Old one wasn't broken. Not done in a day left in the dead of winter for 3 days, no heat. Original furnace not broken but they convinced me to do it then. They even said to me that they never said it would be done in a day. I was gas lighted by the A/C people! lol. They do not stand by their work! I could go on forever. Just don't do it

Had a nice leak and was panicking. Called Joe around 9pm and at 914pm he responded. I was super…read moreimpressed with the speed and the service. A tech came out in the morning and fixed everything while not upselling anything else. They will be my go to if and when I need any other work done.

They showed up on time and quickly addressed the issue. I tried everything to unclog a pipe. He cut…read morecleaned out the abs pipe and replaced a problematic metal pipe section. Everything is flowing nicely

This is one of the most responsive businesses I've ever dealt with. I had an issue and he was not…read morein the area. He contacted me and said he could be there in half an hour on his own time showed up responded to my issue has done work for me before and it's extremely reliable And fair

From the owner: Bates HVAC CT At…read moreBates Heating & Cooling, our commitment is clear: to deliver trustworthy, reliable, and responsive HVAC solutions and installations. We're dedicated to providing an unparalleled customer experience. Our team of technicians offers top-notch heating and air conditioning services at competitive prices throughout the year. Once you've experienced our service, we're confident you'll choose us for the long haul. Don't settle for mediocre HVAC service providers. At Bates Heating & Cooling, we prioritize customer satisfaction above all else. Unlike other companies, we focus on integrity and ensuring your system is repaired efficiently rather than pushing unnecessary sales. Integrity is at the core of what we do. We aim to earn your trust for a lifelong partnership. Contact us today and discover the Bates Heating & Cooling difference firsthand.

Carmine and his team treat their work like they would be working in their own home. They are…read moreprofessional, knowledgeable and thorough. They go above and beyond the actually maintenance. They look for what caused the problem and try to find a wider solution. They helped our HVAC system run so much more efficiently. They installed a new boiler from an 35 year old one, and they installed a split unit to help heat/cool/dehumidify our basement. I cannot say enough amazing things to add about them. HIGHLY RECOMMEND.

, the technician came twice. He was not only courteous, polite and respectful he explained what…read morework he performed. He was very thorough. It seemed like he was working on his own home. I would recommend this company to anyone who needs honesty and professionalism. THOSE qualities are difficult to find.

P&M Plumbing is a resident of Connecticut! Paul promised me a great quote! Follow-ups to my initial…read moreinquires were prompt.

Ignored my messages. Owner called me to apologize and offered a fix. Then ghosted me and wont pick…read moreup phone. So confusing. Like... what?

Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

Overall, the service was okay. They got the job done, but communication and timing could've been…read morebetter. Nothing terrible, but definitely some room for improvement.

Moved into our new house and reached out to multiple plumbers in the area and had 0 response after…read moreweeks of inquiries. Saw one of LHP's trucks driving around and figured I would check with them. Emailed and had an appointment booked same day for an estimate. Steve came right out and looked at what we needed done. Had to have a water shut off valve put in the crawl space, nothing major. Did that quick and was very happy. A month later (day before Christmas Eve) our hot water heater blew out and nearly flooded the basement. Called the office and spoke with Megan at 12 noon. By 4pm same day Steve and his apprentice had installed and removed the old water heater and had everything back to normal (better than it was, water temps are way better). More than happy with the service and pricing was incredibly fair considering the timing that it was done in. Can't reccomend Litchfield Hills Plumbing enough!

John Geary was always my "go to" plumber for many jobs in the past. Naturally he was the first…read moreperson I called when my hot water heater started leaking a few days ago. I left a message and waited all day for a call back. After hearing nothing, I left a second message in the evening. The next morning, after a day of no hot water, I called a new plumber recommended by a friend and had a new hot water heater installed hours later. John must either be ill or on vacation, although their was no away message on his phone. I would have really appreciated some sort of a call back if only to say he couldn't help me this time. At least I now have a new, reliable plumber to call!

From the owner: Plumbing & Heating, Service & Repair, Kitchens, Baths, New Construction, Boiler Installation,…read moreServicing

From the ease of the appointment to the gentlemen fixing my clogged toilet, I did not have any…read moreissues. They came out right aaway. The clog was bad and the 2 guys did not give up until they cleared it. Very profession and friendly. Would definitely call again

Don't call them if you need help with your water heater. They don't have the proper training…read more Plumber told me to buy new parts and also quoted incorrect pricing for the actual heater. AO Smith, the experts, said not so and plumbers need more training. Get someone who does HVAC. Got my HVAC guy, Ray Eramo, and I was all set!!!!!!!!! He's the BEST!

We had used them several years ago. We were referred back to them from Rick's Pump Service who are…read morealso very good at what they do. Mr. Barrett came early on the date he was supposed to, and took the time and effort to understand the several problems and repairs needed to be addressed. The repairs and replacements were done, and upgrades were installed. He is highly recommended.

Was recommended Mike when I was complaining online about another plumber quoting me over 2k for…read morewhat I knew to be a simple job. Mike came out and did it for $300. One thing to note is he doesn't take credit cards. I didn't have cash on me but he was nice about it and hung out in my driveway while I ran down the road to the bank.