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    Walters Wholesale Electric

    3.5 (24 reviews)
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    7 years ago

    Horrible service. Slow no sense of urgency. Kept us waiting for almost a hour half for a order that had about 5 items

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    Review Highlights - Walters Wholesale Electric

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    McFadden-Dale Industrial Hardware - They have so many things

    McFadden-Dale Industrial Hardware

    4.4(62 reviews)
    5.5 mi
    $$

    WARNING!!! BE CAREFUL!!! We go to hardware stores to…read morepurchase items for the project we are working on and if we're lucky, they have it. If not then it's online shopping. In this place you'll find yourself with new ideas and projects popping up in your mind on every isle you walk down. It's like an AMAZON Hardware Store in real life right in front of your eyes and everything is right there on the shelf ready to buy with no waiting. If your arms fill up with new project solutions and you forgot what you actually came in for, you can ask anyone in the store if they have the item and they'll walk you right over to where the item is, because they have it, you just didn't see it. They have the things the other places do, plus the things the other places don't. It's like the hardware store from the 60's. A real one. I needed a few things at the Depot last night they didn't have and this place had them in stock just hanging there waiting for me, plus a few extra things that caught my eye as well. EDIT: They don't have refrigerators, washer or dryers like a department store. They don't have doors, widows or lumber like a lumber supply. They don't have carpet and flooring like a floor store. They have springs, tools, wheels, rope, wire, nuts & bolts small and larger then 1/2" like bulldozer size. They have piano hinges that you can weld onto a 1/4" steel lid. They have stuff like a HARDWARE STORE is supposed to.

    Super disappointed with McFadden Dale's failure to stand behind their tools. I've been a customer…read moreof their's for years but will no longer be buying tools from them. I purchased a Torx bit which I was told was "hardened". I was told it would not round off. The tool lasted about 2 seconds before rounding off. I took the tool back to MD with my receipt. I was told essentially they would not refund or return or replace the tool. MD's customer service is a poor example of standing behind a product. I ended up buying a bit from Harbor Freight which removed the bolt quickly. Not a good look for McFadden Dale.

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    McFadden-Dale Industrial Hardware
    McFadden-Dale Industrial Hardware
    McFadden-Dale Industrial Hardware

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    Ace Hardware - Old time candy!

    Ace Hardware

    3.4(28 reviews)
    4.4 mi
    $$

    I generally like shopping at Ace Hardware stores and normally have a positive experience,…read moreespecially at the stores that have been around a long time. I thought I give this location another chance. The past visits were below average. I ordered and paid for two simple products online to pick up. When I arrived to a near empty store I approved a staff member standing around not doing anything. He directed me to talk to the cashier already helping a guess with another issue. I eventually got to speak to the cashier who said my order was cancelled because it was not available. When I ordered the two items, there were four available. My order was confirmed for pick up. When I asked the staff (only one staff could be found helping customers) he told me to check a specific isle. There was not anything that resembled what I was looking for on that aisle. I found a second person standing around, not helping anyone, and asked him what isle I might find what I'm looking for. He told me the isle number and as I got to the isle, he later told me another isle number. I eventually found what I was looking for on the endcap. It was the exact items I ordered, and just like the website said, there were 4 on hand. I know each store is independently owned. My experience at many ACE hardware stores around the Country have been very positive. The staff at many of the stores were very well trained, had great customer service and were very knowledgeable. This store was not one of them. Another unfortunate experience. I think all they need is to hire experienced and knowledgeable employees. If they can't do that, I think staff training would be valuable. I think I'll avoid the headache and go to the ACE stores I know, trust and have confidence in.

    This store has reasonably priced Christmas trees and a good selection. They are fresh and smell…read morereally good. Excellent service as well. This will be our go to store for Christmas trees from now on.

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    Ace Hardware - New store, grand opening week!

    New store, grand opening week!

    Ace Hardware - 2024 price list

    2024 price list

    Ace Hardware - Yesssss!!!

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    Yesssss!!!

    Ace Hardware

    Ace Hardware

    3.1(127 reviews)
    8.7 mi
    $$

    Johnny was very helpful and went out of his way to help locate and try a bulb I needed on a unique…read morelamp I had with me. He is the kind of person that makes come back to a store.

    I want to share a very disappointing experience at your Diamond Bar, CA location especially in…read morelight of your slogan, "Ace is the place with the helpful hardware folks." Unfortunately, that was not at all reflected during my visit. I was looking for gutter clips to hang string lights. Your website indicated that the item was available for pickup within 15 minutes at this location. Based on that, I chose to go directly to the store instead of placing an online order. When I asked for assistance, the employees told me they "could not even begin to know where to find it" because the item was buried in the back as a seasonal product. This was already frustrating given that your website clearly showed the item as readily available. I asked if placing an online order for pickup would prompt them to retrieve the item. I was surprised when they told me they would not fulfill it and would simply cancel the order instead. This experience was not only unhelpful but also discouraging. It felt like there was no willingness to assist or find a solution. Additionally, while these gutter clips may be categorized as seasonal, they are commonly used year-round for backyard string light not just for holiday décor. I left the store feeling frustrated and let down. I expected a much higher level of customer service, especially from a brand that emphasizes helpfulness so strongly. At least they had pie.

    Photos
    Ace Hardware - Snazzy new driver side visor- Successfully installed with vital assists from JEFF & BRIANNA at Ace Hardware!

    Snazzy new driver side visor- Successfully installed with vital assists from JEFF & BRIANNA at Ace Hardware!

    Ace Hardware - The pie company pies

    The pie company pies

    Ace Hardware - Excellent paint department

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    Excellent paint department

    Woodward's Ace Hardware - In stock designer cabinet knobs and pulls from Emtek.

    Woodward's Ace Hardware

    4.3(233 reviews)
    11.4 mi
    $$

    I thought I wrote a review for here awhile back but here we go - instead of the usual start Im…read moregoing straight to 5 because we have been shopping here for quite some time..... Woodward's Ace on Tustin Ave has always been one of our go to hardware stores for a loooong time. They are well stocked, clean. organized, have fresh free popcorn, great knowledgeable staff, and a parrot even oh my! From tools, to fasteners, from lubricants to cleaners, this place has so much stuff squeezed into this place its amazing =)

    Best Ace Hardware in Orange County!…read more Store is spotless. Shelves are organized. Staff are friendly and knowledgeable. Thinking about getting something but it's locked up? Staff will appear and help you immediately. Ready to checkout and get in line? There is no line because there's 4 friendly cashiers waiting to help you. Feeling snacky? On Saturdays and Sundays, they make fresh popcorn and hand it out to customers. And if you accidentally knock a kernel of popcorn on the floor, a kind employee will sweep it up faster than you can pick it up. Customer service rivals Disneyland. Employees are easy to locate and ask questions to and items are easy to locate with how organized the shelves are. Found everything I needed in one trip. Prices were clearly visible and matched the item below it. Props to the manager of this store!

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    Woodward's Ace Hardware - In stock sliding patio door handles and rollers

    In stock sliding patio door handles and rollers

    Woodward's Ace Hardware - Is your car key broken? They helped me get a new car remote for WAY cheaper than at the dealership!!

    Is your car key broken? They helped me get a new car remote for WAY cheaper than at the dealership!!

    Woodward's Ace Hardware

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    Walters Wholesale Electric - wholesale_stores - Updated May 2026

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