Got my eye exam and prescriptions on Sept. 18, 2025. I preferred to use my favorite frames and all…read moreSerrins had to do was the lenses. Three weeks later when I received my glasses, they didn't fit my vision and Serrins had to re-do. Another three weeks passed and when I tried my eyeglasses, they still didn't fit my vision, in fact, the lenses got worse! Another 3 weeks went by and I finally called Serrins about my eyeglasses, to which the staff said that it was delivered to the wrong lab and that they're going to send it back to the correct lab. Frustrated, I decided to retrieve my frame back and go somewhere else where they know what they're doing! Overall, there were 2.5 months without my glasses! Unacceptable! (Granted, Serrins have some friendly staff in the office, I would NOT recommend them based on my personal experience.)

You can NEVER reach a live person. When you call you get an answering machine followed by an…read moreautomated text message. They do not return phone calls. Very disappointing since we just switched to the optometrist recently based on a recommendation. We will be looking for another optometrist.

Went out of his way to meet me to fix my glasses. Jon was great and cares about his customersread more

This man is the greatest of all time. He's been fixing my glasses for years. If one of your screws…read morefell out, don't buy another glasses repair kit, go to Jon. The screws will never fall out. I always break my glasses so I come in here a few times a year. He has fixed my lenses who have been a little too small or too big for my frames and fitted them. He's helped me pick out a different frame when my glasses were unrepairable. He's switched out lenses for me after I broke said pair and had to buy the same frame. He also has schooled me on what kind of glasses are more durable than others. He has tons of very modern and stylish prescription glasses and sunglasses. You can try them all on at your convenience while you're waiting for your favorite frames to be fixed. Highly recommend!! Side note: Don't go to your eye doctor for them to fix or for them to order parts for your repair. If you go to Jon, most of the time he has the parts in stock and you'll be in and out within 15 minutes with repairs glasses. Thanks, Jon!

It was recommended by my optometrist that I see an ophthalmologist for some changes found on my…read morelast exam. I made an appointment with Dr. Stephen Cantrell. Dr Cantrell and his staff were great and I received good news during my visit. My only issue is that it took six months for my appointment which added to the stress of being told to see an ophthalmologist.

I had a cataract check appointment scheduled for 6 months. I get there there today and after…read morewaiting for 45 minutes, people literally getting called back and coming out, and the office manager finally comes out and tells me "It was me, I'm so sorry, your appointment was scheduled with Dr Cantrell but your previous cataract repair was with Dr Kirkman and he's not here so we have to reschedule". They waited 45 minutes to tell me this??

Maybe the office staff has changed since these other awful reviews because my appt was 2/2/26 and…read moreeveryone was amazing! I did the advance check-in paperwork which was super easy. Uploaded all my insurance cards and ID. By the time I got to the office, it was easy breezy and the front desk staff was super nice. Burgandy did the advance tests and was also super nice! Dr. Feil did some more tests and explained what was happening in my eyes in simple, easy to understand terms. He is very thorough! Since I'm a Medicare insurance agent, I have spoken to hundreds of clients over the years about cataract surgery and how they felt pressured to pay extra for laser and upgraded lens. We had nice convo about cataract surgery where he freely shared his thoughts about the different options. Everyone made me feel very welcomed! I felt like I had been going there for years. Was there waiting time, in between tests? Yes. But nothing out of the ordinary. I don't mind at all and even relish the quiet moments. Overall, I woud totally recommend Dr. Feil!

Office staff is very helpful. DR Feil is awesome. Great bed…read moreside matter. They take the time to explain everything. Never in any rush to get you out and the next one in. Surgery went great.

I can't say enough great things about Dr. Lee! From the moment I walked in, the energy was amazing…read more-- upbeat, fun, and so welcoming. Dr. Lee has this perfect balance of professionalism and personality that makes you feel totally at ease. You can tell they genuinely care about their patients and love what they do. The exam was thorough and efficient. Dr. Lee took the time to explain everything clearly (and even made it fun!). The whole staff matched the same positive vibe -- friendly, organized, and super helpful. If you want an eye doctor who's knowledgeable, kind, and brings a little extra spark to your day, this is it! I left with clearer vision and a big smile. Shout out to Heidi, you are always so helpful and kind. #Garyisawesome

Great care great doctorGreat follow up reminders. Doctor called personally when needing more…read moreinformation from us. After two years of saying I can't see but have my contacts in, and my husband had glasses but had two pair cuz he couldn't see either...we can finally see!!!!

We love Dr. Rodriguez, and Lisa Marie and Lauren in the optical purchase center. Recommend 100…read morepercent!

Yes Dr Henry is amazing I would definitely recommend him he explains everything and after my…read moresurgery I went back the next day and he came in and told me exactly how my recovery would go and how he was doing to be fowling up with a few more visits , at the surgery center every person was extremely comforting with warm blankets and with coming in explaining everything they were doing

My timing was just right to snag a walk-in appointment. The workers could maybe smile more, but…read moredoing the same bland eye tests a hundred times a day would wear on anyone's soul. Dr. Gill didn't seem extraordinarily happy either, but she was especially pregnant when I saw her so maybe baby and the hot weather were getting to her. I panicked when I couldn't find my insurance card, but the front desk girl said I didn't even need it. Apparently she was able to look me up in the system? My HSA card worked easily and I was pleased with the overall experience. Healthy eyeballs they tell me. No pressure to buy more tests or frames or weird things. Would go back :)

Her office is located in Costco. Front desk was very polite and respectful. Although my appointment…read morewas scheduled later on in the week, I called a couple of days earlier to see if they can fit me in that day and they did. Did not have to wait long for Dr Gill to see me. Eye exam was very thorough but didn't take too long. She gave me tips on how to take care of eyes when I wear my contacts. She was very easy going and really nice. $99 dollars for a contacts and glasses eye exam.

Dr. Mendelsohn has been in practice for over 50 years. He is very knowledgeable and experienced. He…read morehas great equipment so that he can give the best exam to his patients. He offers contact lenses, frames, sunglasses and designer frames too. His staff is very experienced as well. Many of their patients come back generation after generation. Dr. Mendelsohn is a great doctors and so is his team of doctors and optical team. I would highly recommend them!

If you want a very & I mean very mediocre optometry office this place is for you. Myself & children…read morehave gone here for many years. This year I was like... we are moving on for numerous reasons. The staff is SO bland. Personalities are like Do Not Bother Me. Never seen the same Dr twice. A few years ago my daughter was given the wrong pair of glasses. She wore them for a week and complained the entire time. Took them back and they were pretty much like "ooppss". No apology... nothing. Like a dummy I kept going to them. This year we tried a new optometrist. Come to find out my daughters prescription is off & she has been wearing a slightly off prescription for many years. That's lovely. & not one time from the numerous Drs she has seen at this office... none of them caught that? Amazing! Go here if you'd like... but there is definitely much better available.

Great! Amazing! Customer service! So patient! Helpful! Friendly! Awesome selection! Will be…read morereturning! Thanks sunglasses hut staff! Keep rocking!

I wasn't completely satisfied with my purchase and went back to see what my options were, but were…read moregiven none. I do not recommend shopping at this mall kiosk for sunglasses.

Not sure about the bad reviews because I was very impressed with them. From the lady that checked…read moreme in, to the Doctor, to the guy that adjusted my glasses 2 days in a row to make them perfect. Everyone in that store was helpful, respectful, and I would recommend them to anyone.

Refused service for being 5 minutes late! Ridiculous horrible business patients normally wait to be…read moreseen and they told me the Doctor doesn't have a grace period it was 5 minutes I thought he was joking!!! guess they get enough business they can turn people away. I could understand if it was 20-30 minutes but with parking and the office being inside the mall I was 5 minutes.