Dr. Gill was very good the last time we went to her. This time there is another Dr. taking her place. We went to get my sons eyes checked. We decided to take a chance(!) and went as a walking in at approximately 11:00, hopeing for a slot to get his eyes checked. The two front receptionists said to sign in and leave our phone # for after lunch (their lunch being from 1:00 to 2:00) and we would get called. Got back to Costco at 2:00 to see when we would get called in and receptionist said it would be about 1hr 1/2 longer. So we said we would look around until 3:30. Went back at 3:30 and was told there was no room and we would have to make an appointment for another day, even though we were on the list. Ok I get it they were busy, but they have been doing this a while and should have just said there were no positions left for today that morning! Not let us hang around for 4 hrs 30 min then tell us no positions left! Will never go to that office again and I'm very hesitant to even go into that Costco again. I know the eye Dr. is not affiliated with Costco, but they have her inside the building, so come on a little over site on how customers are treated in their building! read more