Maybe the office staff has changed since these other awful reviews because my appt was 2/2/26 and…read moreeveryone was amazing! I did the advance check-in paperwork which was super easy. Uploaded all my insurance cards and ID. By the time I got to the office, it was easy breezy and the front desk staff was super nice. Burgandy did the advance tests and was also super nice! Dr. Feil did some more tests and explained what was happening in my eyes in simple, easy to understand terms. He is very thorough! Since I'm a Medicare insurance agent, I have spoken to hundreds of clients over the years about cataract surgery and how they felt pressured to pay extra for laser and upgraded lens. We had nice convo about cataract surgery where he freely shared his thoughts about the different options. Everyone made me feel very welcomed! I felt like I had been going there for years. Was there waiting time, in between tests? Yes. But nothing out of the ordinary. I don't mind at all and even relish the quiet moments. Overall, I woud totally recommend Dr. Feil!

Office staff is very helpful. DR Feil is awesome. Great bed…read moreside matter. They take the time to explain everything. Never in any rush to get you out and the next one in. Surgery went great.

I can't say enough great things about Dr. Lee! From the moment I walked in, the energy was amazing…read more-- upbeat, fun, and so welcoming. Dr. Lee has this perfect balance of professionalism and personality that makes you feel totally at ease. You can tell they genuinely care about their patients and love what they do. The exam was thorough and efficient. Dr. Lee took the time to explain everything clearly (and even made it fun!). The whole staff matched the same positive vibe -- friendly, organized, and super helpful. If you want an eye doctor who's knowledgeable, kind, and brings a little extra spark to your day, this is it! I left with clearer vision and a big smile. Shout out to Heidi, you are always so helpful and kind. #Garyisawesome

Great care great doctorGreat follow up reminders. Doctor called personally when needing more…read moreinformation from us. After two years of saying I can't see but have my contacts in, and my husband had glasses but had two pair cuz he couldn't see either...we can finally see!!!!

I had ask about color for my lens said that they had yellow and green I can choose from instead of…read morethe normal black or gray I also ordered additional items such as non scratch and certain type of frames very little selection of frames had to settle I suck it up, went to get my glasses and they were nothing that I ordered, told the girl got additude said the guy was just filling in, so everything that was offered like it did not exist, ask for refund for $91 back only out of $300. Plus, it was the bad attitude that got me. Went somewhere else, and got exactly what I wanted, very pleasant on Hillsdale.

great place nice people…read moredoctors are well informed and share the info with the patients never disappointed

Got my eye exam and prescriptions on Sept. 18, 2025. I preferred to use my favorite frames and all…read moreSerrins had to do was the lenses. Three weeks later when I received my glasses, they didn't fit my vision and Serrins had to re-do. Another three weeks passed and when I tried my eyeglasses, they still didn't fit my vision, in fact, the lenses got worse! Another 3 weeks went by and I finally called Serrins about my eyeglasses, to which the staff said that it was delivered to the wrong lab and that they're going to send it back to the correct lab. Frustrated, I decided to retrieve my frame back and go somewhere else where they know what they're doing! Overall, there were 2.5 months without my glasses! Unacceptable! (Granted, Serrins have some friendly staff in the office, I would NOT recommend them based on my personal experience.)

You can NEVER reach a live person. When you call you get an answering machine followed by an…read moreautomated text message. They do not return phone calls. Very disappointing since we just switched to the optometrist recently based on a recommendation. We will be looking for another optometrist.

We love Dr. Rodriguez, and Lisa Marie and Lauren in the optical purchase center. Recommend 100…read morepercent!

Yes Dr Henry is amazing I would definitely recommend him he explains everything and after my…read moresurgery I went back the next day and he came in and told me exactly how my recovery would go and how he was doing to be fowling up with a few more visits , at the surgery center every person was extremely comforting with warm blankets and with coming in explaining everything they were doing

It was recommended by my optometrist that I see an ophthalmologist for some changes found on my…read morelast exam. I made an appointment with Dr. Stephen Cantrell. Dr Cantrell and his staff were great and I received good news during my visit. My only issue is that it took six months for my appointment which added to the stress of being told to see an ophthalmologist.

I had a cataract check appointment scheduled for 6 months. I get there there today and after…read morewaiting for 45 minutes, people literally getting called back and coming out, and the office manager finally comes out and tells me "It was me, I'm so sorry, your appointment was scheduled with Dr Cantrell but your previous cataract repair was with Dr Kirkman and he's not here so we have to reschedule". They waited 45 minutes to tell me this??

My son and I have been coming to Dr. Yasuda since we moved to Tulare 6 years ago and the service is…read moregreat. The staff is always friendly.

The two ladies at the reception desk are as unprofessional and trashy as they come. They are rude,…read morecondescending, and confrontational and is the reason I will not go there or take my family there anymore. They do not call to let you know that your items have come in. And when you go down there to ask, they act all in a huff, like I am bothering them from their gossip chat to go find my glasses. Then, they have smart ass, waving their hand, snapping their fingers like they no boss. I would fire these these two high school dropouts if I was the doc. Go Somewhere Else.

Dr. Feil is an excellent optometrist. He's friendly, he examines your eyes thoroughly and is…read moreextremely courteous and respectful. Recently, he performed a very successful cataract surgery on my husband with excellent results. It was done at the medical center right next door. That staff is excellent. They have the registration process down to a science. They are polite, caring and have wonderful bedside manners. They truly care for you and make you as comfortable as possible. I recently had eyelid surgery from Dr. K in the same surgical center. He was amazing and the process couldn't have been easier. I was well tended by Jennifer, Krista and the others at the enter. Dr, Feil has a great crew of professionals.

Dr Baumann gave an excellent eye exam. I had eye surgery years ago, and wanted to see an expert. I…read moredid, Dr Baumann answered all my questions - then I met Tamara and Tracy to fit my face to new frames. The ladies were ver knowledgeable and gave great service. I just returned to pick up my two pair of glasses, and they were just the best. I can give no stronger rating!! I am a happy customer.

I enjoyed going to his office and he helped me so much. my understanding is he retired and im…read morelooking for another optometrist like him. Im not sure what some people are talking about he has been so helpful I had told several optometrist what my issues were and they ignored me he actually helped me and if I have to pay out of pocket to see him I don't care. Also you are not required to buy his glasses you can take your prescription to Costco I would ask him for it and I never had an issue with them giving it to me everyone was nice about it. Also he practices and was taught (eastern Medicine) Traditional Chinese Medicine and that is why you might think he was strange as US practices Western. Western is all medication and eastern and natural. Everyone I know personally has gone to him and I was referred by several of my co-workers and they all love him.

So thorough he really takes the time during examinations. The office staff are super helpful. I…read morereally enjoy his holistic approach to his practice