I bought a pair of cute, discontinued $20 Diff frames at Nordstrom Rack, and was horrified by the prices at my optometrist (and other online services I checked) to add prescription, progressive lenses. I thought I'd try Walmart, and this was the closest location to me with a vision center. I didn't need to make an appointment, and the optician saw me right away and took my order. She was knowledgeable and friendly, and offered expedited service at no charge. I ended up paying about $300 for the progressive lenses, which is less than half of what I was hearing elsewhere! They might have been even less than that if I'd used my vision insurance, but I didn't have my card on me and needed the glasses for an upcoming trip. My new frames were ready in less than a week, and I got a text message to let me know they could be picked up. Super easy, painless experience that didn't hurt my bank account. I also saw lot of other cool, designer frame options in the store, too. Super impressed by this vision center! read more

Walmart Vision Center - Cute new progressive lenses for my old, worse-vision-by-the-day ass - Optometrists Near Me - Duarte, California

After some recent high power eye surgery, my vision has changed, and I wanted to make sure that my eyes were recovering well and that my eye pressure wasn't too great (glaucoma). I called the Walmart Vision Center and in short order had an appointment for an eye exam. The doctor, Kantha Chhuon was ever so knowledgeable, thorough and patient -- qualities needed to get the best job. Patience is especially important when the doctor refracts you (turns all the knobs on the phoropter -- that funny device to measure the prescription). My experience has been that doctors that rush this deliver a sub-optimal prescription. She communicates flawlessly, so that when all was done, I was perfectly satisfied. read more

Brought in my elderly friend as he lost a pair of glasses , so we came in to look at options and ended up getting a reexamination as it had been about 9 months since last check up. The optician Wendy were friendly and accommodating. Since there was no one waiting service was fast. I would have to say if you do not have an optometrist and need a check up or new glasses I would recommend coming here read more

Walmart Vision Center - Waiting area - Optometrists Near Me - Duarte, California

Great service. Got my glasses and at a very cheap price. Alot of people should attend walmart before going elsewhere they take all insurances. read more

I walked out while filling out the doctor's intake form because of how unprofessional and condescending my experience was. Optician Wendy, under Kantha Chhuon, O.D., spent more time on her phone and talking about her personal life than helping me. When I asked for help with my insurance, she refused to itemize charges and acted like my questions were an inconvenience. My HIPAA information was left unattended, and when I provided my prescription, she demanded the license number of the Kaiser optician--something patients don't normally have. She never offered me a re-exam until I insisted, which made me feel judged instead of cared for. It became an accessibility issue for care. As someone with a disabilities , the runaround and lack of transparency added unnecessary stress that could have worsened my condition. I left feeling unsafe, disrespected, and completely unsupported. I will not be returning, and I do not recommend trusting this location with your care. read more

Wow, wow, wow! There's not enough that I can say to express my gratitude and appreciation for the service that Milie provided for my wife and I. Not only did she take the time to handle my issue, sha stopped what she was doing to service my needs with the upmost professionalism and patience. She was an absolute pleasure to work with and I would recommend her to everyone and anyone that I know that needs vision service. read more

I would like to give a shout out to Wendy who helped me today. She was not only sweet but her professionalism and customer service skills were outstanding. She helped match the perfect frames that fitted the structure of my face. She was very kind, I didn't feel rushed. I am definitely going to refer my friends and family here. read more

I got an appointment for contact lenses exam and the employees here are all very friendly and helpful. They're very patient and thorough with my questions from start to end. I was in and out in 30 minutes. Very reasonable pricing too. Highly recommended! read more

Opticians very nice Fast service - one week Great variety of frames. Hours were great. read more

Dr.Kantha Chhuon is just simply the best at what she does. Been a customer for years :) She spends time with you, very patient & will assure that you are well taken care of when you leave her office. Awesome experience overall :) read more

This review is for the location in Norman, Oklahoma. I went there for the first time on Halloween day after getting my prescription because my optometrist didn't have any of the styles that I was interested in. Walmart had all of the best styles that I was shopping for, and Laura and Riley were both really helpful and knowledgeable in helping me pick out a couple of pairs of Ray Bans. Five days later, both pairs were ready for me to pick up, which surprised me because my prescription is unique and usually takes a couple of weeks. Fast, friendly, and professional service is hard to find, but they did a really great job here. i'll definitely be going back soon to see what comes in for the new 2024 lineup. read more

Very nice and patient employees! I was helped by Kit, he was amazing & extremely patient as I had trouble finding my insurance info. I have been coming here for years due to convenience & will gladly stay for their quality customer service. I was well taken care of & as soon as my insurance info was complete it took less than 5 minutes to get my new glasses ordered. This location has exceeded my expectations, so grateful for the friendly environment and helpful attitudes. read more

10:10am Thursday- Follow up with Dr. Dinna Lea who collected my feedback on the contacts and ran a few more checks to confirm the prescription. 10 minutes then Mike R helped place my order. Finished my appt by 10:30 read more

Walmart Vision Center - Optometrists Near Me - Duarte, California

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1 star for very high prices, no specials. Prices higher the competition. I checked price with 4 different optical services. Walmart was the highest. read more

Had a great experience with Dr. Kantha and Ana here. They are friendly people and they took their time to explain my prescription!

It's a terrible experience. The manager here is very unfriendly. He didn't help me to match the right lens for me and damaged the eyeglass frame I just bought. He said he won't be responsible for it, God read more

Walmart Vision Center - Optometrists Near Me - Duarte, California

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Customer service was great Wendy was beyond nice and super helpful very friendly I really enjoyed and will return.

Nina helped me adjust my glasses today! She was super patient which helped her diagnose the problem with my original glasses... the frames were too long (45 vs 40mm), hence the tendency to slip off the face. The difference was glasses that would be thrown away vs glasses I can use daily. read more

What a horror of an experience....and humiliating. My glasses were tore up. My dog literally ate them and they were beyond unusable. Time is scarce and I didn't have an opportunity to take them in Immediately. I let the baby play with these glasses and of course t he baby ripped them in half. Finally, I go to Walmart and start my replacement plan which I paid for. The glasses were ready but I had to wait a few before ax extremely rude lady started to "help". Before she could help she wanted me to know that I was now in their fraud system and it's in my record because they believe I split the glasses on purpose. I asked what about all the other damage the dog did ? Didn't matter she said So she's calling me a fraud, telling me I'm in her system, very LOUDLY and in front of staff and customers. I was humiliated and horrified. I couldn't say anything back because I was in shock. I will never go back. Calling me a fraud? You have no idea who I am and I can never return. Might as well called me a (well I don't want to get banned). Just a horrid experience and avoid this please. read more

The best place you can have your visions check. Their frames are also affordable and their staff are so helpful and friendly. I have been a customer of Walmart Vision Center for a long time! read more

I had a really pleasant experience with Dr Kantha getting new prescriptions for glasses.

The screw of my glasses and fallen out and I needed to be repaired quickly so I stop by Walmart Vision center the staff was very friendly and helpful with everything read more

THIS COMMENT IS DIRCTED NOT SO MUCH AT THE STORE, BUT THE NIMRODS WHO WORK, IN THE VISON CENTER CUSTOMER SERVICE. I ordered frames and lenses at the Walmart on 28 February 2019 at 5:12:13 PM and paid $338.00 for them. I called them (Vision Center 800-637-3597) after being on hold for 10 minutes, the operator gathered information an transferred me to a store in Seattle, Washington. I called the 800 number back and the operator had no clue as what was going on with my order and gave a ROM (Random Order of Magnitude) of the end of this week, when I pressed her for a better date she advised that's not her job. If this is customer service, IT SUCKS. read more

I wanted take a moment to recognize Nina for impressing, not one, but two customers at different times. My wife and I both feel Nina is one of the most welcoming, kind, caring, and knowledgeable staff we have ever met. We hope Walmart can give her a raise or promotion to keep her. The glasses we received were perfect. We wish she could take care of us for future needs if she is still there. She is a keeper. Great job, Walmart. read more

Located in the front of Walmart store, close by the customer service department. I came by here one day to get an eye exam and some new contacts. I called on the phone to make an appointment and was able to be seen the same day (actually 1.5 hours after I made the call). The person on the phone was friendly and helpful in trying to find a time for me to come in the same day. When I arrived, I filled out a few pages of required paperwork and then waited for my turn to get an eye exam. When it was my turn, a young lady came out (looked to be in her 20's) and started my eye exam. I was surprised to find out that she was the optometrist since she was so young. Unfortunately I do not remember her name but she was nice. She explained everything she was doing throughout the entire process. And because I was here to get contact lenses, I had a longer eye exam (an eye exam for glasses is slightly different for contacts). She was really patience with me as I was trying to decide which power of the lens I looked through would be better for me. I had to constantly ask her to switch back and forth before deciding (as I get older, my memory isn't near as sharp as it should be sadly). Then in the end, I went back to the front and met with one of the sales people. This woman, unfortunately I also did not get her name, was nice and helped me order my contacts. She told me that once they are delivered in the store, she will give me a call to pick up. Less than 1 week later, I received a call from that same sales person who helped place the order for my contacts to come in. I came in shortly after to pick them up and left (I had already paid for them prior). Service was friendly from the very beginning when I made the appointment and throughout. And then all the way to the end when I came back to pick up my boxes of contacts. I would definitely not hesitate to come back here again because of the customer service that I had received. read more

I highly recommend this place to go get your glasses and eye exams. All of the workers were very nice. The doctor was very thorough with the exam. read more

Fantastic place both with staff and bang for the buck. I didn't originally plan on coming here but after another place did not deliver on their service ( see my other review ) I tried them out. The staff was freindly, receptive, and attentive to my needs. The price for an eye exam was great, which includes dilation - at no additional cost. The Optometrist took her time, described every aspect of the exam and the results without rushing. At the conclusion she provided me with trial contacts and asked me to come back with some feedback on which felt best. All this was included with the eye exam cost. Thank you for salvaging an otherwise bad experience somewhere else. read more

I've been getting my contacts here for over 10 years and I always have a great experience with everyone who works here they're all amazing! Budget friendly too and they can have your contacts delivered to your home at no extra charge. Highly recommend! read more

Please do yourself a favor and reconsider. My sunglasses were wrong right off the bat but agreed to try them out. Same after 2 weeks. We opted to set in a smaller frame, though I have no idea whether this will actually ameliorate the issue. It has to date been 2 months and will be a minimum of another month before I get them back. It's not worth the $25 I saved over my regular ophthalmologist. read more

Had great helped. Jessica at vision center was nice and helped with my paperwork and prescription from doctor. Gone there twice and every time she always receives customers with a smile,very friendly and helpful when it comes to getting the prescription for a pair of glasses.100% recommended. I would definitely go back for my next pair of glass!!! read more

I was impressed by this Vision Center for a couple of reasons: 1. The optometrist was trained at the UCLA Jules Stein Eye Institute (unfortunately, that particular optometrist is no longer there). He was outstanding in several ways. 2. After my refraction, he told me that the prescription I had been using for my contact lenses for many years was wrong, and he gave me the correct lenses. And, amazingly, he was right! (Needless to say, I am NOT going back to my long-time optometrist, who kept giving me the wrong prescription). 3. This place was open and the optometrist was seeing patients ON THE 4TH OF JULY! No other optometrist I know would do that. 4. Because of the order I placed for my contact lenses (a year's worth), I was able to get a pair of $99 frames for free when I ordered my glasses. I got a very nice frame that was attractive & sturdy. My orders came in promptly. The prices were very good. I was VERY happy! read more

I happened to be in this Walmart with my boyfriend looking at mattresses pads and such..and realized there was an vision center within the store. What luck! I had been needing an eye exam for a very long time and as I don't have any insurance (besides Medi-Cal and couldn't get an appointment at my local clinic for weeks and weeks and my usual place, Costco, was charging too much for the full exam), I decided to get an eye exam here instead. I was not disappointed. The woman I spoke to in the glasses section, Rena, promptly understood my dilemma (that I needed an eye exam asap and new contacts, the ones I was wearing were old and dry). She showed me to the waiting room, I filled out all the necessary paperwork, and after a short wait, got the glaucoma test, periphery test, retina imaging. Then my optometrist (I wish I could remember her name & I can't read her signature on my Rx print out) was incredibly qualified, polite and efficient. She really knew what she was doing and dealt with my constant questions (I'm paranoid about my eyes, aren't we all). I had my boyfriend sit in on my exam in case I forgot some information and he was really impressed with her patience and ease. She really took the proper time to really find my best prescription. I'm used to being hustled out of the room to make room for another patient. Not so in this case, thankfully. I have a very high Rx considering my age and apparently my Rx had increased far more than I imagined. I got my eyes dilated (something I hadn't done since I was very young) so she could check to see if there was some underlying issue with my eyes causing the severe myopia. Thankfully there wasn't. I decided to buy my contacts elsewhere (where I could get them faster and closer to home) and she completely understood. She even wrote out my Rx for glasses as well as contacts & was available for my questions about optometry and my severe myopia. I can see again! I wasn't going crazy, my vision -was- blurry. Thank you so much, Vision Center! 5 stars. I will drive all the way back to Duarte just to see these two amazing women at the Walmart Vision Center. read more

I went to walmart optical today Marcela P. was so helpful. I was in and out and very satisfied. Highly recommend her she took extra special care of me. read more

Customer service is very good and happy with my purchase... didn't take long for my glasses to come ...

I have VSP insurance and even if I didn't I would still have gone to this vision center. Not only are the prices for exam, lens, frames are lower than anywhere else, but the customer service I received from the lady optometrist and technician was fantastic. The optometrist I had was this young looking lady with long dark hair, can't remember her name! She was friendly, attentive, knowledgeable, and clearly explained my vision. Probably the best optometrist I've had in a long time. The technician who helped me when I walked in and who discussed the frames and lenses was named Kevin (dark hair, glasses). He was very helpful and kind. I think he's the awesome guy the other yelp reviewer is talking about. These 2 people are the main reasons why I would come back. Walmart also has a $20 per year warranty which covers any damage to your lenses or frames. If they can't fix it, they give you a new set at no additional cost. read more

I've been coming here for two years now, and the staff has always been great! The eye exams have been thorough and the staff helping me find the right frames have been great also. And I find the prices excellent. I highly recommend. read more

This is for the guy with curly hair and some piercings who works in the shoe department. For some reason yelp would only bring up pharmacy and eye vision . Anyways this guy just helped me find some shoe strings that were misplaced. He was very attentive and took time to find them. A rare employee indeed. Very polite and he made sure I was satisfied. Even Had he not found the item I would have been satisfied because it was clear he was trying his hardest to find it. After 5 minutes his extra work paid off. He deserves to get credit! read more

As convenient as can be! Came in for a contact lens fitting and consultation and was out the door in less than half an hour with a follow up appointment scheduled for the following week. No lines, no hassles. Anna at the front desk is pleasant and can schedule your appointment for whenever you want. Dr. Kantha is very nice and knowledgeable, making all patients including myself feel comfortable. She took her time with me and didn't try to rush my appointment at all. Wellisha and the staff on the retail side of the vision center were also very nice and open to answering my questions. If you're looking for quick and polite service with great prices, this is the place for you! Highly recommend! read more

Truly amazing service! Welisha had helped me two times before, she fixed my glasses and I will never forget her willingness to cheerfully help me until the time was right for me to get new glasses. Yesterday I bought new glasses from her and as I wanted a ladies opinion, Welisha helped me pick out the perfect frames! I truly recommend this Vision Center and hope you have the good fortune of getting Amazing service from Welisha! read more

Walmart Vision Center - Glasses are cool and so is great customer service! - Optometrists Near Me - Duarte, California

I saw Dr. Chhuon. Competent and patient. Takes her time. She does the field vision test as well - which some other optometrists do not do. I had to change the prescription (my fault), and she did that for me. The eyeglass store is also a no-pressure type of store - unlike many others who push their add-ons very forcefully. read more