The best eye dr I have ever been to. I am a new mom and had to bring my baby with me to my…read moreappointment (first time I've ever taken her by myself to a dr appt!!) the staff was insanely kind, encouraging, and helpful. I went in just for a new prescription but these ladies absolutely made my day and gave me such a boost in confidence in myself as a mom. Thank you guys seriously!

Not helpful or friendly at all. Really disappounted. I would not recommend this place at all. Low…read morequality place. No customer service at all. They just want to sell you glasses at a higher price. Not helpful or friendly at all. Really disappounted. I would not recommend this place at all. Low quality place. No customer service at all. They just want to sell you glasses at a higher price.

Dr Nancy Davis is a gem in the middle of an oasis. Her skills as a wholistic optometrist is unique…read moreand absolutely needed. She takes the time and listened to me. She didn't just do the usual of "which one is better", she talked about the health of the body can be seen in the eyes, and took into account the entire patient. I, personally, have not met a eye doctor like this before. And her staff also goes above and beyond to treat everyone with respect and kindness. Sara(h)? is wonderful at the front desk. I have not been in great health for the last 3 weeks and she listened and helped. I absolutely, positively highly recommend her. You will not be disappointed, and you will get the best care you have EVER gotten at an optometrists office

Dr. Davis is absolutely amazing! She is currently working with my daughter and helping with vision…read moreissues from a concussion. She is doing advanced testing that many other clinics do not offer. I would recommend her to all of my family.

My family started going to Vision Source following my impromptu arrival in their office when I…read morethought I had a retinal detachment. Turns out I had a macular hole and they referred me to an excellent ophthalmologist for my eye surgery. I'll be returning there for my regular eye appointment here on out. My daughter had a good experience as well with her eye exam. Fitted for new glasses and arrived within a week.

This was my first visit to this office. I haven't had an eye exam in more than 3 years due to covid…read more. The entire exam including checking, initial test with retinal scan took 50 mins. Dr Lam was quick but thorough, gave reference to specialists. Also gave me a neighbour discount on the scans :) Also the online check in and booking the appt was easy.

SUCH A GOOD EXPERIENCE!! This place was a life saver! I broke my mom's glasses and they were able…read moreto fix them in 10 minutes with no charge. Definitely coming back for more glasses needs! Sweetest staff too!

Staff is nice but very unorganized. They sent me a message to pick up my glasses a week after I…read moreordered them, when I arrived the glasses weren't what I ordered. So they had to reorder the correct glasses. I'm currently waiting for those to come. Although they told me they would expedited the process. It's taking longer than the first time. On top of that they keep calling me, asking me how I like my glasses. WHEN I HAVENT EVEN RECEIVED ANY. This was my first time at this location. Ive never had this problem at Alliance location.

While the quality of care here is phenomenal, working here is a very different story. I suffered an…read moreextreme mental health crisis to the point where I wasn't even able to properly put in a two week notice, because the doctor is, in my informed opinion as a current psychology major, a borderline sociopath. He is wonderful to his patients, don't get me wrong. But if you wouldn't give your money to a doctor who constantly belittles his employees (not in a constructive criticism way, in a "you're a f***ing tranwreck" kind of way. Those were some of his exact words to me in my last days working there) then I wouldn't give your money to this one. The amount of times my coworkers and I have been reduced to blubbering, teary-eyed messes over his constant trash talk, and his manipulative way of pitting us against each other, is uncalled for. Working as a tech, I frequently had the misfortune of listening to him vent about how "dumb" his receptionist was, when in fact, according to my own observation, she was one of the more intelligent people who worked there. Anyway, I digress. Furthermore, he somehow had us all so deep under his spell that when I asked my coworkers if working anywhere else would be better, they all unanimously agreed that working for ANY doctor is like that. Now that I'm working at a different office in a different city altogether, the difference is truly night and day. I have NEVER been treated as poorly by any employer as I have by Dr. Noel, let alone cursed at, screamed at, used as a target for projectile eye-drop bottles, et cetera. With all of that being said, this is a review from a scorned ex-employee, so take it with a grain of salt. If the way someone treats their employees isn't a concern to you, that's great. But all of my words are truthful.

Loved there service very helpful and the Dr took extensive time to talk with me and make…read morerecommendations.

I've been seeing Dr Nancy Davis for 5 years and strongly feel she is one of the best optometrists…read morearound. She is all about total health care and I always feel that during my appointment time she completely focuses on my concerns. I don't feel rushed during appointments and never wait long to be seen. I should also mention that she is conveniently located in the Roanoke Walmart. I highly recommend her for your total eye care.

Dr. Davis is by far the best optometrist around. She was my eye doctor many years ago and we…read morefollowed her to Roanoke, but had to stop using her for a while when I relocated for college. In the 5 years it has been since we have seen her, I was never satisfied with the other doctors I visited with. Now that I have moved back, of course I am back under the care of Dr. Davis. Not only did she remember me, she brought attention to underlying issues about my general health I didn't know could be a problem in regards to my eyesight. Her attention to detail and warm nature make the entire process easy and you feel comfortable asking questions. You may have to wait a while past your appointment time but that is only because she takes her time with each patient and never rushes. She truly makes sure you are comfortable and understand what you are paying for. Best optometrist in DFW!

These people lied to me. I called their customer service and the location in Fort worth to make…read moresure they took my insurance. Everyone said yes. When I was checking out the gal said it's going to cost you $360 with your insurance but I can get you a discount if we go out of network. That statement right there gives me the impression Im in network but its cheaper if we go out of network. Come to find out I was NEVER IN NETWORK. Why in the hell would I want to get glasses out of network. They knew I was out of network and purposely did not tell me because they knew I wouldn't do business with them. With my insurance it will cost me $180. They charged me $250. They have 2 choices, either honor my insurance or refund me fully so I can go to an in Network. DO NOT GO HERE. THIS COMPANY DOES SHADY BUSINESS!!!

Very disappointing experience. I was told over the phone that my insurance was accepted and an…read moreappointment was scheduled. At no point was I told the exam would be telehealth or that seeing an in-person doctor would cost an extra $29 even with insurance. After taking time off work and arriving early, I was given completely different information by the office staff -- including that my insurance was not accepted. The inconsistency between phone staff and in-office staff is unacceptable and misleading. This visit was a total waste of time.

I really like Kirkwood Eye Center. I've seen both Doctors Peter and Deborah Zanella, and they are…read moreboth very warm and friendly, and very good at what they do. The office feels like a high-end boutique when you walk in, and I'm always offered water or coffee while I wait. Their technicians are just as friendly and the office has all the latest technology to care for your eyes, and they offer suggestions to aid my overall eye health, and I don't feel like they're just collecting my payment and moving on. On my last visit, there was a delay, and the Doctor actually had the assistant give my a Starbucks gift card for my wait. They also have an assortment of frames, so you can get everything done in one stop. I am definitely a satisfied client.

I'm new to Yelp but not new to eye doctors. I've had glasses and or contacts most of my life. I've…read morebeen seeing Dr Zanella for a few years now. The office is conveniently located and the staff is courteous and professional. I've never had any issues with my insurance even though I changed jobs and hence, insurance companies. I love the fact that they offer Optimap so I don't have to get the horrid eye drops. Also doing away with the nasty puff of air check is wonderful. Dr Zanella is very pleasant and caring. She takes the time to make sure any questions I have get answered. I've seen her husband a couple of times also and his bedside manner is just like hers. He is straightforward and doesn't try to talk you into stuff you don't need. I personally prefer to see her but they are both great. They are a great team and I highly recommend them and their office.

From check in to picking out glasses, the experience was superb!…read more Dr. McPherson is caring and professional using the latest technology to ensure the perfect prescription. Her staff is awesome. The glasses selection is vast and staff is so hopeful. The great lighting will also help you make the best selection. Do be afraid to take them up on a drink too!

There's a claim from the practice that they are glaucoma specialists. Based on professional…read moreopinions from my other medical practitioners (true MDs) this is not true.

My vision is pretty bad - astigmatism and 5.somethings in both eyes. I went in to this local office…read morefor contacts and glasses since the readers weren't cutting it anymore. I have spent a hefty amount on office visits, contact fittings, 2 rounds of eye dilations and the lens and frame. It's been a non-stop process for about a month now. I went in on Thursday for an eye dilation to help my eyes "adjust to the prescription" and I have worn either the glasses or contacts religiously. I am still not adjusting. I am not driving since I don't feel comfortable. I just called and they can't see me until the 22nd (dr is going on vacation) and said they will check but I might have to pay another visit fee. Is this all normal or do they just suck? The contacts are a little better distance wise but it just doesn't feel "clear". Vision is worse than before and my bank account is down $700.

First off, the new facility is amazing! They did the best they could across the street, but this…read morenew location is huge and super nice. Front desk staff had me checked in quickly and the initial vision tests were performed quickly. I don't recall her name, but she was very thorough and personable--asking the right questions before Dr. Patel met with me. Dr. Patel conducted full vision tests, reviewed my exams and asked what I was looking for from my glasses (seeing far/close, my line of work, hobbies that might require vision needs, etc.). During my frames and lense selection, Kendall was excellent. She had me select frames that I liked, then offered similar looking alternatives that actually ended up being the frames I selected. She then went thru the lenses options and offered input to ensure I was making the best decisions for my needs. I can't thank her enough! Overall, this is exactly how the process should work. My appointment took less than an hour, I was involved in the feedback and selection process from start to finish, and the staff were both friendly and seemed to enjoy their jobs.