My family and I have been coming here for 3 years and I won't go anywhere else! We now live in…read moreKessler park (Dallas) and still travel 40 mins to get our eye exams and glasses! There variety and quality of glasses are top notch! Mona is patient, friendly and a pure joy! Gabbi is my daughters favorite, she is so fun and friendly! I've been wearing glasses since I was 18 months and finding a great doctor is hard. Dr. S is amazing, knowledgeable, understanding, with an excellent bedside manor. I would recommend this office to anyone!

Absolutely worst eye doctor I have ever been to. Not looking out for customers best interest…read more Extremely pushy and sales minded. Does not listen to customer. Would highly recommend not giving them your business

Great selection and great service. The best eyewear center I've ever had!! The frames and lenses…read moreare fantastic. And the prices!!

Absolutely, 5 stars best customer service we've experienced from a small business owner. They both…read morewere super knowledgeable, affordable. Check this place out they have any designer frame you can image and if it isn't in the store they can order it for you. Fast, reliable and super efficient. We absolutely recommend and they have our business forever!

First time at the Preston location and I'm Thankful I choose…read morethis location because the costumer service was on point. Portia, was such an amazing customer service advocate as she went above and beyond to take care of me. She was able to get me in quickly, but what I love the most about her is how her personality comes through as a woman that has a sweet heart and leadership prowess in both creating solutions and follow through. Portia, thank you for taking such good care of me! Have to mention Tiana as well, she lead me through checking out and made it so pleasant just by engaging in personal connection. She has a beautiful heart too, where it's easy to feel how she relates to the eye challenges I was having and is a stellar listener! She also has a good eye for detail and knows how to take care of customers so they return just by being herself, personable and honest Both of these woman are essential in creating a positive culture for the team and customer experience.

Such a great crew! Called and said I needed to have my kiddo seen - whoever I spoke to said they…read moredidn't have an appointment avail until 250p but I had asked if it was possible that we could walk in, as we were leaving Children's nearby. She didn't hesitate to say yes and take us in! (Already above and beyond, love that ) We were greeted by Brenda and assisted by Asha! I LOVED THEM. It didn't even feel like an appointment, it felt like a profesh girls day! Doc was super quick and thorough! I only went for the exam, but was going to change my mind about glasses and getting them elsewhere - they were going to take me back in and honor the "Free Exam with 2 pairs of glasses" even still! I have a closer location but just based on my experience, I'd come to this location every time!

Went to get some help with broken broken glasses. He changed the frames for free. No charge for the…read morenew frames.

We moved to Texas almost five years ago and have had a great experience at every visit. My husband…read moreand daughter have also been seeing Dr. Bita Garza for their annual eye exams. She is knowledgeable, friendly, and takes the time to connect with her patients. Tami in the office is also amazing helping with any questions or issues with eyewear. I would highly recommend their office.

Rony was an amazing person; he took the time to help me with all my questions. LensCrafters is the…read moreideal place to buy your glasses, and they offer the best customer service.

I got some Ray Bans from here and I want to give a huge shout-out to Nayyab who was incredibly…read moreprofessional and patient during the process. She answered all my questions with such confidence and ease and repeated herself when asked. I went through several stores for glasses and this location and experience at Lens Crafters has been the easiest and most seamless experience. You don't see someone like Nayyab every day who knew exactly what to say and all the itty gritty details for each aspect of glasses!

This wonderful office got me in for an urgent situation and I was treated so well. From the first…read morephone call inquiring about availability to the end of the visit I was taken care of by the staff in a professional and truly caring manner. They took the time to listen to my concerns and the exam itself was very extensive and put my worries to rest. I will be going here from now on as will my husband. They got me in same day ( within 3 hours of my call) whereas my now former eye doctors staff could not be bothered by my semi frantic phone call. So glad to have found Eyes in Sight!

Great customer service. The gentleman helping with the glass fitting was really easy to work with.read more

Best service and completed best exam I've ever had. The front desk was Great and extremely helpful…read more!! The Doctor and her support staff for the exam was great This will always be my go to for Vision .Jo A.

After being a patient here for a few years and referring my family here as well I am not going…read moreback. My eye exam back in November felt rushed and a bit haphazard. I did get new glasses and when I went in to pick them up I was again rushed, no fitting at all, just a printed card they had me read to see if I could see ok. The eye glass techs were busy on their phones and I felt as though I was bothering them. The glasses did not seem any different than the ones I had as far as prescription strength. I did speak to the office manager after the fact and she did offer me a refund if I returned the glasses which I did. Fast forward to today, I called as I had sudden onset floaters in one eye which alarmed me. I was told no appointment availability this week and was referred to 2 other places, one that had terrible reviews and the other that told me all there docs were out of town for the week and had told other offices to not refer to them this week because of that. I know offices are busy but this was somewhat of an emergency and the ladies answering the phone could not be bothered. Happy to say I did find an office who saw me same day and they were wonderful. I will be taking my business and my family to that office from now on.

I have a particularly difficult set of eyes to correct, further complicated that I am a pilot with…read morespecial requirements. Often a provider will get the prescription wrong. I find it extremely important how the optometrist and staff engages to find a solution. The doctor and team at Lotus Eyecare have always worked very hard to get me into the lenses and fit that I need. Great people who strive hard to deliver. Highly recommend.

Lotus optical I hope this review is effective at warning the…read morenext customer who decides to bring their buisness to Lotus Optical. *Customer beware* *Elderly Beware* My 70 year old mother, who has never needed prescription glasses until now was swindled into swiping her credit card for upwards to $561. Yes. $561 Mind you she is on a very fixed income. Upon checking out, the manager Abdul "Z" with no hesitation swiped her CC without even once explaining to her how (on a fixed income) she could lower her total, she was not provided any options, no receipt or prescription. She was given an exam, charged an outrageous amount, then sent on her way. Abdul "Z" upsold her to which my mom, unfortunately trustingly paid believing this was her only option and a necessary purchase. Less than 8 hrs later when my mom called to ask Z to please stop the transaction, she now understood she was charged for frames and options she did not need, she was told absolutely NO. She now knew she could buy the glasses for a fraction of the cost and had hoped for an understanding refund. Myself and my husband visited Lotus Optical along with my mother the very next day for an explanation to the upselling that was charged and never given permission to do so however this did not happen. I suppose it's easier to claim we were there to "intimidate"rather than the real reason which was for support. I love my mother dearly, she was taken advantage of. Nobody deserves that. This man is intimidating, this man yells, he is unprofessional, he's practicing shady buisness and is taking advantage of customers and over charging them. In the end after a horrible confrontation which should have been an easy conversation with Dr. Melani, the front desk worker, and manger Z we got nowhere. She then proceeds to say, " Ma'm im gonna ask you to leave and I will give you a refund." I ask you, Why could you not do this in the first place? Why after hearing what your own manger has done, understanding the circumstances would you a doctor appreciate the good buisness my mother was bringing to you and in good faith do the right thing by refunding her money OR better yet give her a more affordable option? Dr. Melani you stood next to a man, who has gotten reported on before, yelled at your customers, took advantage of my mother, and you asked US to leave. Shame on you. I believe You've lost sight of what honest customer service should be. Quality patient care and most importantly, trustworthy buisness. May that not happen to a loved one of yours or anyone else's at your establishment. Respond with your apology. Claim that you were not in the wrong, support a nasty man who I imagine continues to be employed by you for god knows what reason. Luckily the many competing optometrist around the corner who know how to treat the elderly now has our buisness.

I was very happy that I went to Visionworks in Stonebriar Mall…read moreI felt that they listened to my concern and they helped me get the perfect glasses Exceptional associates, Relaxing atmosphere I would highly recommend going there

FYI, think twice before making an appointment with this newly acquired by Open Eyes. This is no…read morelonger Vision Works. I had an appointment on this rainy day. I get a voicemail while driving almost blocks away, only to be told it had to be rescheduled because the Doctor's assistant had to go help another store. What about helping customers who have been loyal to this location? I took the morning off, lost pay. Not good service

Service is A++++ Paul is great to work with and he has an excellent selection of frames. If you…read moreappreciate good craftsmanship in eyewear- definitely make an appointment with Paul to see what he has! He will also take his time to work with you and find the best fit. Not just shove a bunch of glasses on your face that you don't like! Will be referring him to everyone.

Awesome selection of hard to find brands. Paul and his wife Iris are fabulous. It was the most…read moreeducational and most fun I've ever had buying sunglasses.