If I could give zero stars, I absolutely would…read more Let me start by saying this place is completely fraudulent. They overcharge insurance (like Medi-Cal) and make false claims. They tell you that you're getting "new glasses every time" -- which is a lie -- and then bill Medi-Cal for it. When I asked for proof, they couldn't provide any. Instead, they told me to Zelle them $85 for new glasses, which I did. Later, I found out Medi-Cal denied their claim because the office has a history of false charges. Now they're refusing to refund my $85, claiming my Medi-Cal "isn't active." Total scam. Please don't come here -- avoid at all costs. They are dishonest, unethical, and take advantage of people. Update just call them to get an update about getting my money back and I believe it was Dr.Frohn himself just treating me with his lawyer for putting my review. In the U.S., you are legally protected under the Consumer Review Fairness Act (2016). That law makes it illegal for a business to punish or sue you just for sharing an honest opinion or negative experience, as long as what you write is truthful and based on your real experience.

I've been coming here for the past 3 years and everytime it's such a fast and simple experience !…read moreThe optometrist used to give me anxiety growing up but stepping into this office settles my nerves!!

been coming here for years love them! The doctor is always such a great vibe. The staff is really…read morekind.

I've been coming here for three years now. Dr Shane Seymour is professional and friendly. The…read moretech that they use for retinal scans and eye pressure tests are the best as they don't require annoying puffs of air or dilation. They also are great with providing me with my prescriptions without pressure on buying their frames; however their opticians were helpful with having me try the low bridge frames they had in stock. If anything, therein is my only suggestion: please consider offering more low bridge frames as this is the only reason we go elsewhere for frames.

Been going to see Dr. Kook for over 15 years. Recommend her to all friends and familyread more

Very disappointing experience. The older front desk lady with red hair was extremely unprofessional…read moreand disrespectful during my visit. She spoke to me in a rude and condescending tone, raised her voice at me, pointed her finger at me, and made the entire interaction uncomfortable and upsetting. What makes this worse is that I spent money on glasses that I cannot properly utilize and was never clearly informed about my options beforehand. Customer service and communication were handled very poorly. I will not be returning and would not recommend this clinic based on how patients are treated. Muy mala experiencia. La señora mayor de recepción con cabello rojo fue extremadamente grosera y poco profesional durante mi visita. Me habló de manera irrespetuosa y condescendiente, me levantó la voz y me señaló con el dedo, haciendo toda la situación muy incómoda y molesta. Lo peor es que gasté dinero en unos lentes que no puedo utilizar correctamente y nunca me explicaron bien mis opciones desde el principio. El servicio al cliente y la comunicación fueron muy malos. No regresaré y no recomendaría esta clínica por la manera en que tratan a los pacientes.

Neither good nor bad. Just mediocre. They have a decent selection of glasses, but the customer…read moreservice is nothing to rave about.

Everytime I go here the service is always a 10/10. If I need refills and need to call, the staff on…read morethe other end is always efficient and knowledgeable. All my appointments with the doctor have been a great experience, he's very efficient and personable . I recall from my appointment last year, by the time I stepped in the medical assistants were so fast and well organized with getting my appt. Started. They send out text message updates on a timely basis. Overall very pleased w/ my experience

Wonderful experience at Radiant Optometry! I brought my daughter in for an eye exam, and I was very…read morepleased with our experience from start to finish. The service was quick and efficient, but what stood out to me most was how patient, kind, and attentive everyone was with my daughter. The doctor showed genuine care and took the time to make sure my daughter was comfortable throughout the exam. I especially appreciated how thoroughly the doctor explained and educated us about my daughter's eyes and the importance of accuracy during the examination. It was clear that her eye health and overall well-being were truly a priority. The entire staff was professional, welcoming, and wonderful with my child. It's always reassuring as a parent to feel that your child is in good hands. I highly recommend Radiant Optometry and will definitely be returning!

I had a good experience getting my routine eye exam. I liked that I called and was able to get an…read moreappointment right away. The doctor answered all of my questions and educated me on doubts I had about laser eye surgery. The place was clean and the staff were professional and friendly. It doesn't get five stars because almost all of the frames did not have a price. I had to keep asking them for the price and it felt like I was disturbing them when busy. I also felt like the prices were expensive and I would love to see more of a variety. I wish I would've gotten my frames at Costco because I ended up paying more than $100 even after insurance. I'd say, go for the eye exam but get glasses online or Costco.

Dr. Nguyen is a beautiful soul. Extremely knowledgeable and helpful. Doesn't try to gouge you with…read morepricing and she's friendly and kind. Her staff is professional and friendly.

Found them through yelp and I love this place!!!! Prices are reasonable and the people are so nice…read moreand helpful not going anywhere else !!

First time visit and definitely will be returning. Their care was amazing and I definitely learned…read morea lot about my eye care that I didn't know before. Dr. Yoo was amazing and would recommend to anyone looking for a new doctor. Heidy the receptionist was a great help as well and welcome me through the entire process. Thank you and will be back

I have been trying to contact the office to schedule an appointment for a week. No one picked up…read morethe phone, and I have left multiple messages. Wondering if anyone has any luck connecting with the office. I live about an hour drive away from Dr Ikeda's office, so it's not practical for me to just drive over to the office to check in person. Anyone else have any luck reaching the office recently?

Friendly and professional staff, great doctor. Convenient location off the 91 freeway.read more

Came in to visit Dr. Ikeda and his team after dealing with a TBI and have now been dealing with it…read morefor 6 months now. After many many doctors trying to find someone who could offer some help or showed any interest at all, I finally found Dr. Ikeda. He was the only one who felt like he cared about my situation and offered so much help to me more than any other doctor ever had and I am super thankful for that. Highly recommend him and his office they are a great staff you won't regret it!

Ordered some replacement lens for my ray bans, couldn't remove the cracked lens and called them to…read moresee if they could replace them. Went during lunch and they replaced them without charge in five minutes. Awesome.

Honestly, this type of customer service is so rare. I came in closer to closing and Rebecca helped…read moreme out. She had a smile on her face and I did not once felt rushed. Among juggling customers in line, multi tasking, she had excellent customer service (the whole staff was fantastic). Bravo, Lenscrafter and the Cerritos team, for holding great standards in an era of subpar service.

I have been going to the practice for a few years now and always had pretty positive experiences…read morewith the staff overall. Whether it's the doctors themselves or the people behind the desks, scheduling appointments and answering any questions I had, everyone has been helpful. I recently came in to get a second pair of glasses and although I did not have insurance that covered vision, they were very accommodating to work with me to get a pair, regardless. They also had a special that made getting a new pair of glasses that included a frame and lenses, very affordable. Janelle was the main person who worked with me on getting the second pair and was very friendly and accommodating. She was helpful in me narrowing down options for my second pair. I'm very thankful for her providing what I needed on my recent apt in a friendly and kind manner!

I had a similar experience as another user that goes by the name of Angel D (12.20.25)…read more I've been coming here for years to get contacts and sometimes glasses. My most recent experience was the worst and why they're losing me as a customer. I no longer wanted daily contacts and ended up switching to the weekly ones after trying out the Acuvue Oasys (2 week lenses). I asked if they had another Acuvue lense since I used to use those before I switched to my Daily ones a few years ago but apparently they only have Acuvue Oasys for 2 week lenses. My eyes were killing me using those after only a few days which is why I tried out the weekly ones. Not having more that ONE brand for 2 week lense makes zero sense to me. How do you not have multiple products for clients when it comes to contact lenses, but you have hundreds of glasses. Makes me think they get a cut from Acuvue which is why they push it on you. I never thought about this before because I never asked to switch. I ended up ordering the weekly lenses but received the daily ones instead. I even asked the lady who took my order if these were the weekly ones and she said yes. So im not getting a rebate since ive used the dailies before and even though i love the dailies I wanted to save some money by going with the week lenses and got the wrong order instead. I attached a picture below. The main reason I'm leaving as a customer. I also wanted to get my glasses but I ONLY wanted new frames since my lenses were fine. My dogs had chewed up the frames pretty bad and I figured it was time to switch them up. I asked Chris if i could order the same frames and just pop out lenses and put them in the new frames and he said they couldn't do that because of some bs excuse. I can't recall exactly what was said since this was weeks ago. What he did say was that i could get NEW frames elsewhere and come here to get NEW lenses If I wanted to go that route. I ended up calling another optometry place and they said they could do it if its the same frames. I was about to go there but they werent in my network so i would have to pay more with them. I ended writing a review for them since they were very nice over the phone and very informative (feel free to look it up on my recent reviews). I did call Gottlieb once again hoping to speak to someone other than Chris to see if the info provided by Chris was accurate, but they put me through Chris and he said once again that we had this conversation already and I cant just pop in the old lense and put them in new frames. Afterwards, I ended up ordering the same RayBan frames but in different colors through RayBan and picked them up at LensCrafters. I had them pop in the new lenses, but they had one of the lenses popping out more than the other side which made me dizzy. I ended going to Gottlieb again to see if they could fix the lense for me since I've been a client for years. The lady at the front desk helped me and I had to repeat what the problem was 3 times before she brought Chris over. " I got contacts with you guys, but I got my frames elsewhere. They popped in the new lenses but it doesn't feel right, so can you please help me adjust the lense. ". Chris then asked when I bought the original glasses and I said 3-4 years ago and he questioned who did the lenses because it doesn't look like these will fit and I said "You guys did it. They're the same frames but a different color". He then said "ok, were going to get to the bottom of this and get some answers". Felt like he didn't believe me when he said that line. A simple search of my purchases with them could've provided evidence. Chris then took the glasses and got help from someone to have them fit correctly and the glasses were perfect once again. The end result turned out great for me but the process to get there was horrific. I was stuck on one brand of contacts and i don't like that I was lied to multiple times about popping in old lenses with new frames. The worst part of it all ....someone else has experienced this and I'm wondering how many others are being lied to. Get yourself a good optometrist just like you would a good trustworthy mechanic. These are all businesses and they're all trying to make a buck, but the ones that have YOUR best interest will have you as repeat customers and that's how they will make their buck instead of up selling their clients on things they don't need/want.