This place is not cheap. This is a high-end optician, and if you're looking for a bargain, go…read moresomewhere else. However, here, man, do you get what you pay for. I have miserable eyesight, and have been visiting opticians for fifty years. Marty is perhaps the best I've ever worked with. He has a massive inventory of frames, a nice shop to spend time in, and most important of all, he is expert, careful and patient. He takes the time and makes the effort to ensure that the fit is perfect, that the curvature and focal point of the lens is exactly right, and works with you until you get exactly what you need. Glasses are one of those things in life you should never skimp on. They sit on your face all day, every day. Marty makes sure that everything is right, and he really, really knows what he's doing. I'm his customer for life.

Marty and Michelle are an incredible team with great style. Glaswerk optical has so many frames to…read morechoose from. They helped me find 2 pairs of amazing glasses, sun glasses and everyday glasses. They also worked w me on pricing and payment. I can't finish this review without mentioning Tully, the store's Irish setter. He's the perfect greeter.

The visit I had last Wednesday, December 10, was very pleasant. All the women working that morning…read morewere very nice and helpful. I had a phone call from there yesterday saying my glasses are ready. I have had fake AI calls that were more friendly! The woman said just what was needed and nothing else. No greetings, nothing! She was the direct opposite from my visit last week! I hope Vision Works can hire people who are very nice and welcoming as the ones in the store were. Maybe when I go to pick up my glasses it will be a pleasant experience. I can only hope.

My family and I just moved to NY from NJ and from calling to make appointments to having our…read moreappointments and getting new glasses it was a great experience. The ladies up front were all helpful and friendly, the doc was really nice and overall very pleased with choosing them as our eye doctor! Definitely recommend!

I would highly recommend Clarity Eye Care! The staff is incredibly friendly and professional and…read morecare so much about their patients. I had an amazing experience with them!

The progressive eyeglasses were unuseable because the lens area was too small to support the…read moreprescription. After spending $1,378 on two pairs of glasses, I mistakely believed Clarity would stand behind its work. They said would "make us happy" and offered a refund, but then refused to answer many phone calls, emails, and letters when we asked for one. It is insulting to be treated by Clarity in such a dismissive and deceptive way. I have never been treated in this way by any business. I wish I could give Clarity zero stars and sue them in small claims court.

We have been going to Ithaca Eye Care for several years. My son was having reading issues so the…read morepediatrician recommended he see an eye doctor. He ended up needing glasses and they recommended light/vision therapy for his reading issues. The first parent teacher conference after my son completed his vision therapy, his reading teacher pulled me aside to tell me how great he was doing and how much of an improvement she was seeing. I went to my car and just cried. I can not thank Ithaca Eye Care enough for how much they have helped my son! They are very knowledgeable and treat us like family. I recommend them to everyone!

In-person inquiry to make an appt about frames along with my cordial calling-out to an empty office…read morethat went with the ghost-town parking lot on Upland drew the hesitant appearance of optician Mary from rear depths. Her forked tongue and lack of amenity were decisive turn-offs: "You have to make an appt!" [Optician Poker Face] "I can look at it now"

My son has visited this office several times over the last 12+ years, when structural issues needed…read moreto be assessed and/or ruled out. I really cannot speak highly enough of the vast skill and knowledge Dr. Schwartz brings to the equation. Sue, is also extremely knowledgeable in the field, and they both bring a kind demeanor and relatedness to their presence with their patients. I also want to add that their office has been blessed with an office manager 'at the helm' - Kelly. Kelly helps you to set up your appointment, to answer questions you have, and to help you find your way through any follow up steps. To hold this position requires a real grounded presence, an ability to adapt to sudden change, to maintain a clear perspective, and to have people feel in his presence feel like they are heard and matter. Kelly brings such a steady, caring compassion to the experience at this office, and makes everyone feel honored and respected. I am really moved by the goodness of people in life. This office is Goodness. With Gratitude Daniela (Dani)

Dr Schwartz office has gotten me seen very quickly and was able to work around my busy schedule. He…read moreis very thorough and explains the procedures clearly. I appreciate his expertise and kind professional demeanor. My husband uses him too & is equally just as pleased with the care he receives.

Very helpful in picking a frame for my particular needs [I am rough on frames]. I had used a…read moredifferent optometrist, but they confirmed the prescription. Courteous. Fair with pricing. Prompt service. Excellent successor to Dr Wood who retired not too long ago. Best in Ithaca [Have lived here 40 years].

Truly outstanding customer service. I bought my eyeglasses in 2013 and yesterday I broke one of the…read morestems. I stopped in this morning to see if they could be repaired. They were unable to exactly match the stem since those frames had not been made in a few years. They came up with a close match and made the repair in a jiffy. I asked what I owed and was told "No charge." I recommend them most highly.

Recently went here and had a great experience! John was very helpful! The original frames I picked…read moreout weren't working for me once I brought them home. They let me come back to adjust them and on the second visit he suggested ordering new frames with no additional charge. Picked up my new frames yesterday and they are perfect. They have a huge selection of frames!! My visit was quick and painless. They were easy to get an appt with and I was able to call and get someone on the phone quickly as well. My only recommendation would be to allow a few extra minutes for parking as I typically had to circle the block to find somewhere to park! 10/10. 5 stars!

My family and I love Optivision of Ithaca. Had an issue with my new prescription and they corrected…read moreit responsively and professionally--I was very happy with my new glasses. Nice selection of frames, and they accept Medicaid, which our son uses. My husband had a great experience, too. Thank you, John and others, for your customer focus and being so easy to work with. We highly recommend Optivision and will be back!

Really your supposed to be able to schedule an appointment online.... not happening. I have tried…read morefor MONTHS... not a single spot open ...EVER. Call the store and an automated blurb comes on ...press 1 to schedule with the Optometrist or talk to them 2 for a sales associate 3 to repeat the options. Guess what... it doesn't register any choice you make. The stores seem oblivious to this. So I guess we will look to fill our eyewear needs elsewhere. It's a shame because the glasses we got previously were great. I guess it pays to pay attention to your website and phone systems.

The girls who work here are so rude and have such massive attitude problems! They ask questions…read morethen ignore the answers and talk over the patient. From start to finish its a nightmare there!!! I wasn't even dome putting my contacts back in my eyes un the exam room andnfhey brought the next patient in and started his exam!!!!! Then the girl who was supposed to measure me for glasses was in such a hurry to do whatever she was doing she literally kept being like oh your done then and getting up to leave and I'm like no I need to order my glasses! She ended up just shoving my papers in my face and then leaving. I tried to order glasses online at home so I could ya know have some glasses?!?! They never did measurements so I had to drive the 35 minutes back there rhe next day for them ever so rudely to the 10 second measurement they should of done during my apt. I hate this place never had a good experience and will drive as far as I need to in order to go elsewhere.