This guy laughed at my mom, who was asking questions about their company's policy with insurance…read more Not about our insurance, but how their company runs insurances. Without getting too much into detail, he was saying he couldn't find my coverage. I even showed him my vision insurance card and he didn't care. I called my insurance, and of course, everything is fine. On their end, something was wrong. So when my mom, who helps me in my adult years as I'm disabled, was asking questions to get clarity on why their system could be rejecting VSP. Not only did he laugh in her face, he then proceeded to mansplain my own insurance to her, which he'd just done to me. Guess being a woman means you don't know the difference between a PPO and an HMO. We just left because who is being laughed at and chooses to stay. Especially, when you're already getting glasses for medical issues that cause pain. Just no.

They make you believed that they accept all insurance but they don't. They don't accept insurances…read moreand they make you think that they're a doctor they're LensCrafters that's all they do free eye exam that's it very disappointing how they treated us. I won't recommend these people that's kind of like a beat switch.

I like Dr.Higa and you will too , his staff very professional and kind...Dr.Higa makes me laugh he…read moreis so funny but they are very serious about our eye sight so I show regard for his association to my well being as far as my sight is concerned and you will too...Valley Eye Care is very good ...Thank you Dr.Higa

Business is nice and tidy. Staff is very welcoming and knowledgeable. As it was our first time here…read moreI had some questions about the paperwork, exams, and process of getting new glasses, and they answered my questions politely and professionally. I've been to offices where I've had my questions met with sneers and scoffs so definitely a better environment already. Dr. Higa is very thorough but efficient. The display cases for the glasses were also very nice and tidy.

Excellent QUALITY kind care which is always appreciated!…read more Dacey and Tina who handle appointment calls as well as questions are outstanding, as well as Dr. McCleary, Dr. Perry and Dr Phillips who are all incredibly kind with excellent bedside manners! It rare to find such gifted quality Doctors who truly listen to your concerns and care about you the patient, without rushing you! Jasmine and Lisseth (back office) and Kim in the Optical Dept. have all been great and are always very helpful. These Doctors and Staff are all a true asset to Inland Eye. A deciding factor in choosing my current insurance plan was that they were contracted with Inland Eye, as not all insurance plans have contracts with Inland. Inland Eye you are truly appreciated! Md ,

Is there less than one star? So.. a 3 minute surgery took 3…read morehours. After it was complete I recieved a call that my husband was done, I said Im walking in from parking lot. On this cloudy, chilly day the nurse was pushing my 78 yr old husband's wheelchair outside where she wanted him to wait for me. I was walking up as I heard him say, " Im not waiting outside." What kind of screwed up patient care is that? The after care instructions are vague. I think Medicare will be interested in the questionable treatment this facility provides. We're going to Scripps or Loma Linda next time and I advise everyone to do the same. The wait for the procedure is somewhat understandable. Somewhat. But the kicking him outside? The 3 phone call I got saying first, pick up in 30 min, then, oh hewont be ready for 30 more min, oh he's ready now...a new staff is necessary for both surgery center and eye center. We won't be back. Once we write to Medicare, I will not think of this place again.

I want to give a special shout out to Deanna. She is very personable and very knowledgeable. As…read moresoon as I walked in, I was greeted by her. Dont get me wrong, there were other workers talking and I felt ignored but Deanna saw me and asked me if I needed help. I told her I really appreciate that and later she told me she was with the company fir many many years and she was the top employee. I can tell, she was very attentive and finally we found some frames for me. I'm sure National Vision has a great asset to the company. She was great from beginning to the end! Thank you Deanna!

We have been going to this vision center for the past three years. This is the first time we have…read morehad a problem there. The last two years we saw a male doctor. This year we saw a female doctor, named Mrs. Miller. She was so rude and unprofessional. She talked to my son and I in a very rude and unprofessional way. She asked me if I could see at night. I told her I could she fine at night. She said in a rude way that I was probably squinting to see at night. I had PRK done three years ago. My vision is just fine. She asked me if my son wore his glasses often. I told her he said he can see fine without them. She said he can't see. She was acting like he was blind. My son isn't blind. His vision is 20/50. My son told her that he doesn't feel like he needs to wear them all the time. She said to him rudely, how would you know, you don't have a doctor's degree. I asked her if he needed to wear them outside of school. She rudely said if you want him to see. My son isn't blind. He is only 9 years old and has ADHD. She is lucky he didn't go off on her. I am reporting her to her manager on Saturday. That is not the way to talk to people. We couldn't wait to get the heck out of there.

I don't understand the point of making an appointment, you will be waiting 2+ hours for a dang eye…read moreexam. I came last weekend and we had to leave because they took forever. Rescheduled for today and made the earliest appointment available, an hour with no one in front of us and been here an hour already! Never coming back nor would I ever recommend this place! Go anywhere else!!!!

Have dealt with America's Best for years. I will no longer. Always wondered why they dont give you…read moreoriginal covers for the glasses,especially since they claim to be more affordable. This last incident left me stunned. Went in November of 25 to see about new glasses. At the time of the examination, I was told there was bleeding behind my eyes. At this time, I feel the examination should have stopped, instead, I was encouraged to seek frames. I picked 2 pair. A pair for reading and a pair of sunglasses. I went into the hospital shortly, and received a call to pick up. I picked in timely manner. But as the girl was fitting me, I told her I couldn't see out of them. She told me to try them for 30 days, and if it got no better, come back. When I went back, the doctor examined my eyes again and told me, there was more bleeding. I was seeing out of them at the time, and would have to purchase new glasses all over. Spoke with a manager, who advised me to see the eye doctor and make sure everything was ok. It took some time to get the doctors appointment. I spoke back with the manager, who began to backpeddeĺ, something about their 30 day warranty. I live on a fixed income, and dont have money to throw to the wind. I eel, I am not a doctor.Before collecting my money, the should've given me an option to proceed, or not.

I brought in two watches for batteries. The gentleman not only repaired them while I waited, he…read morecleaned them also The service was excellent and the price was great

I didn't realize this location was inside a Walmart, but I was very satisfied with my experience…read more The owner was friendly, helpful, and quickly resolved my issue. I was in and out within 20 minutes--great service! Clean area as well .

I've had many glasses made here & every one of them was good. He was fast & accurate & very…read morereasonable. Good service, great value.

Excellent and prompt friendly service. Also reasonable pricing for 2 pair of glassesread more

Dr. King is a great dentist. He is very efficient and explains everything in great detail. He is…read morevery patient and will answer any questions you might have. Has a great selection of glasses to choice from at a great price. His staff is very friendly and helpful if you have any insurance questions.

Dr.King is the best eye doctor I have ever met I have a plethora of eye problems and have been…read moreseen by many eye doctors. Dr.King takes his time with each patient and is extremely thorough during the exam. He explains everything in detail to his patients and is extremely knowledgeable.

Do not have these people make your glasses, avoid them at all costs. I had a pair of glasses made…read moreby them, they were too strong that I am not able to use them. I retuned them, explained the issue, they said if you want new lenses you need to pay an additional $250.00....to have them fix their error? Unbelievable! Aweful customer service! Back to using my dollar readers, at least I can see out of them.

I have been going to the Dr for a long time finding his personality was wonderful and easy to talk…read moreto. However, his office staff is horrible, with the exception of Mary, I'm leaving as a patient. I ask to speak to the Dr twice, the first time I was told, "Yeah, I'll get right on it", and never heard back. This was important to me so I could schedule surgery. I feel sad and very let down by Dr. Simpson and his office staff. I have been shocked by this response. I called again and still didn't get to speak to him. I need a Dr who doesn't mind answering a question over the phone taking maybe five minutes of his time at the very most.

This place is TERRIBLE! The Dr AND the staff Seem incompetent! I was erroneously given a tint to…read moremy glasses when I did NOT order one! I was charged Extra, and they REFUSED to refund it. The prescription the Dr wrote for me was INCORRECT! I had to come back one month later and have my glasses re-done. At 1st they wanted to CHARGE me for this! They texted me to say my glasses were ready; I went to pick up late in the Afternoon but their office was CLOSED! They did NOT Mention in their text that the office was closing early. I took off work to get my glasses--which I've been without for TWO WEEKS! They REFUSED to give me a Glass case for the 2nd Pair of glasses that I had to get. They have NO IDEA What they're doing! The Dr. Repeatedly said during the- 2nd Exam that the INCORRECT PRESCRIPTION was NOT HIS FAULT! AND when I've asked them to re-print my 2nd prescription they've REFUSED!!! SO I CAN"T Take it to another DR! THIS IS the WORST Place I've been to and I've been to Wal Mart Dr!