We went annual checks up with Dr. Hayter again this year. He always nice and give good advices to…read moreour eye's conditions. His staff are also friendly and helpful. His office is clean and full of advanced equipments, not only prescription eyeglasses or contact lens, he can check other eye disorders and diseases. Thank you Dr. Hayter.

Tried this place out and the lady was so patient in helping me find the right glasses. The…read moreprescription came back a little bit off, Im assuming I may have been tired that day. They gladly redid the exam and made sure I got the right one. I would definitely refer them.

MyEyeDr (formerly Las Colinas Vision), is a vision store chain that lets you see an optometrist and…read morebuy glasses at the same time. I've been seeing my Dr. here for over two decades. Even with the change from an independent shop (Las Colinas Vision) to a corporate chain in MyEyeDr, it's still a great experience. My Overall Rating - 4 Stars (Atmosphere, Service, Facility, Return) Atmosphere - MyEyeDr is located in Irving-Las Colinas and is a location with many healthcare businesses. Inside is a dedicated area for the optometrist, complete with multiple rooms and high-end equipment. Then there is a dedicated area for you to purchase glasses with the brand-new prescription you just received. It's a one stop shop. 1 Star. Service - My optometrist (for over 2 decades), is Dr. Park. He's personable, thorough, detailed orientated, has knowledge of my vision history, and remembers my family. I feel very comfortable visiting Dr. Park as my optometrist. The receptionist and retail staff are also very helpful. Just be warned, they're really busy in December when everyone is trying to use the Insurance benefits before they reset. 1 Star. Facility - There is a small waiting area for kids (great if you bring them with you), and there are multiple rooms to take multiple tests on your eyes. "Number one or number two? Two or three?" You get the idea. For the retail area, there are a large number of designer brands (Tom Ford, Prade) along with mainstream brands (Ray-Ban, Oakley's). The staff is great. My only issue is that it's very expensive. Even if you have good insurance, expect to pay extra. 1 Star. Will I Return? - Yes. I've been a patient of Dr. Park for decades, and a customer of MyEyeDr too. While it's super expensive, the experience is good and I always end up walking out with a nice pair of glasses. 1 Star.

The location offers online appointments which is very convenient. Tasha was amazing getting the…read moreappointment rescheduled and called to inform me of cancellations. She was helpful in ensuring the appointment met my schedule. Consultation with Dr. Krivacic is simply the best. He is thorough in his approach, explains the results really well and makes the entire appointment seamless. Wait times are not bad if you have a prior appointment. The clinic is well maintained with a nice reception area. Plenty of parking is available. The store has a good choice of frames and lenses but I have personally not made purchases here owing to the prices. Will highly recommend this location, especially Dr. Krivacic.

Came by here to look at frames for my new prescription! This place is big, clean and inviting!…read more They have a big selection of frames to pick from. The people here were so nice and accommodating! I like it when people will tell you the truth about what looks good on a customer so after we figured out what looked best on me I was able to order the perfect frames for myself.

I really liked this place! The doctor was very knowledgeable! I learned so many things from him…read moreabout my eyes! 10/10 recommend!

This was my first experience using target vision center with my red card and my health insurance…read morecoverage. It will also most likely be my last time. Ingrid was my sales associate, and I was very disappointed that Ingrid charged me for a lens that I did not ask for. I told Ingrid that I wanted the cheapest lens possible and that I did not want any additional features. Ingrid kept trying to upsell me and I told her no thanks because I wanted to spend as little money as possible. When I asked her about all of the features that she mentioned, she said they were included with the lense. After I got home and looked at my receipt, I realized that the premium, DST and backside UV were an additional charge. I found out from a different sales associate that this was not the cheapest lense. This practice is known as unethical upselling.

I will never ever go back to this place. I will not suggest this place to any family or friends. I…read morewent there expecting good prices and good service, didn't get any. The "saleswoman" didn't even stand up to talk to us. You Need eye glasses, go to another place. I wish i could give zero stars.

ive been coming here for glasses since i was 12 i think. i cannot recommend this place enough, they…read morehave such a great selection of frames and theyre usually done within a day!! im 20 now and the value has not changed nor has the staff.

I rarely leave negative reviews because I believe in treating people the way I would want to be…read moretreated. Unfortunately, my recent experience has left me extremely disappointed. My family and I have done business with this company for years, and I never imagined I would have to fight this hard simply to get an issue with my eyeglasses addressed. In September 2025, I had replacement lenses installed in my existing frames using a prescription from Texas State Optical (TSO). Over time, I continued experiencing headaches, migraines, dry eyes, and difficulty with my vision. After having my glasses examined by another optical provider, I was informed there appeared to be a discrepancy involving my left lens. Rather than immediately placing blame, I contacted TSO to verify my prescription. They faxed the prescription to Eyemart Express, where an employee named Tish reviewed the information and, according to my understanding of our conversation, confirmed a discrepancy. Despite my efforts to resolve this situation, I was repeatedly told that my warranty had expired and nothing could be done. What disappointed me even more was the way I was treated. When I asked to speak with management, an employee responded, "Well, my manager is going to tell you the same thing I just told you. You're out of warranty. We can't fix your glasses." I found that response dismissive and disrespectful. I understand that warranties have expiration dates. However, my concern is not normal wear and tear or damage caused by the customer. My concern is whether the lenses were manufactured correctly in the first place. I work in the medical supply industry, where accuracy, attention to detail, and accountability are essential. My job requires me to read small print, verify product information, and maintain accuracy throughout the workday. I am now trying to perform my job without properly functioning prescription glasses while continuing to deal with the headaches and visual discomfort that brought this issue to my attention. What troubles me most is that I feel as though I have been placed in a position where I must prove my honesty simply to receive assistance. I have since requested additional independent testing and written documentation to establish exactly what is wrong with my lenses. I am not asking for special treatment. I am asking for fairness, professionalism, and a genuine willingness to investigate a legitimate customer concern. After years of being a loyal customer, I expected better communication and a greater willingness to help resolve this situation. I sincerely hope upper management reviews my experience and reaches out to help find a reasonable resolution. I believe every customer deserves to be treated with dignity and respect, regardless of whether their warranty has expired. Anthony Torres Wichita Falls, Texas USMC Veteran

Hours of operation mean nothing, got to the business 30 minutes before they closed and they were…read moreclosed!

Appointment : Setting up an appointment was real easy. I gave them days and times that were…read moreconvenient for me and ended up getting a same day appointment. Wait time : The wait time to see the doctor was the best part about the visit. It's quiet normal for doctors to make you wait for over 30 mins past your appointment time. I met the doctor at the exact time of my appointment. Almost never happens! The doctor : Dr. Park was friendly and thorough with the eye exam. He went the extra mile to talk about remedies for eye irritants and allergies. Did a glaucoma exam as well. Eyewear : The store has a collection of eyewear that should suit anyone's basic needs. I had a specific brand and style in mind which they did not carry. The doctor's wife handles the store and she was not pushy, discussed the options they had and let me try them. I did not make a purchase though. Location : Conveniently located off 635 and MacArthur - next to Fish City Grill & MiCocino. Plenty of parking available. You can look at the frames they carry if you arrive early for your appointment. I will continue to consult Dr. Park for my vision related needs going forward.

Great experience!!! The doctor was very informative from start to finish, and the staff was great…read moreas well very welcoming. If you want great customer service and a great eye exam. This is the place to go. Tracey Johnson

I needed a new contact lens exam and updated prescription! Dr. Heda was available with same-week…read moreappointments so I immediately booked with her. The office and waiting room are very clean. The woman behind the desk used hand sanitizer and a mask and took my temperature using a no-contact thermometer. I waited for about two minutes after arriving to be taken back. I appreciated how easily and kindly Dr. Heda's answered all my questions about the different portions of the exam and how my eyes have changed. She also walked me through different contact lenses and made sure I had the right pair. I was able to order my contacts there to be shipped to my house and I was in and out of the office in about forty-five minutes. I definitely recommend this office and am so glad I found it!

Been a customer for 10 years. Exceptional in explaining and lenses made are perfect in how I am…read moreable to read on devices

After a lackluster experience with our former optomotrist in Uptown/Park Cities, my mother came…read morehome yesterday excited about finding a new optomotrist for our family, closer to our home near Las Colinas. She's had a severe eye infection for over a week and needed to be seen. The front desk staff greeted her when she arrived and was very welcoming. She was even more grateful they still saw her after being unable to find the online appt she had made the week before. She said the doctor was amazing, personable, knowledgeable and most of all caring. She was in and out for her appointment and very pleased - a 5 star visit! Today, my mom woke up with blurred vision so my Aunt went to get her prescriptions but there is only one. The doctor specifically told my mother to call the office if there is a problem with getting an eye ointment she prescribed. My mother calls the pharmacy to inquire about the eye ointment and they don't provide a reason yet suggests she calls her optomotrist as well. Remembering what the doctor told her the day before, she does just that. My mother is on speaker when she calls the office. The staff who answers the phone goes quiet after my mother provided her name and reason for calling so my mother thought the call had dropped. As my mother continues, the staff member interrupts, then goes quiet again as if she's bothered. Needless to say, I did not like how the staff member was handling my mother but I remained quiet and kept listening. Apparently, the eye ointment that was prescribed was not covered but my mother did not know this - because she does not work for the pharmacy, insurance company or doctor's office. She ONLY called because the doctor instructed her to do so if she encountered a problem attaining the ointment and she just wants to get better. The staff member continued to be condescending and facetious after informing my mother her insurance does not cover any ointments but it was when she passive aggressively stated "unless you want to pay $200+ dollars for the ointment...." I was floored! As if to imply my mother did not have the funds or capacity to do so! This is where my problem lies, who are you to infer where or what my mother spends her money on? She paid $3500 out of pocket for her eye surgery so $250-$300 is not going to hurt her financially for a medical prescription IF she needs it to get healthy. She's a Director over 11 financial institutions in Dallas & Houston, a philanthropist, a professional, makes over six figures and spends that on lunch so how dare you infer that paying for the prescription OOP would be a problem as if to put her in her place? In the interim, I digress. Again I'd like to reiterate per my mother, the doctor is phenomenal with great bedside manner, the office is nice and clean and boasts a lot of options for glasses and contacts, and you're in and out without waiting. She really didn't want me to mention anything because anytime we tend to have an issue or grievance, it's depicted as "Angry Black Woman" syndrome so she overlooks minuscule things. Well I don't and I feel like the office and public should be aware of this one staff member in case they encounter her. She's in dreadful need of etiquette, empathy and customer service trainings but we shouldn't allow one bad apple to ruin the bunch.

My insurance is accepted here. The doctor was great and on time…read more Glasses here are too expensive (even with the insurance) but they have a nice selection. Easy parking, nice and accommodating staff.

I had to have new "nose guards" installed on my sunglasses as well as have my regular frames…read moreadjusted. Melonie was extremely helpful! Getting the sunglasses fixed took some time but she stuck with it. She never felt me feel uncomfortable since it took some time and this was a non-revenue service. I will continue to come to Coppell Vision for my eyeware needs!

I called to get a copy of my contact lense Rx before it's close expiration, and was told that they…read moredo not do that. You have to either get your prescription filled with them or have the alternate supplier call them to verify your Rx. The Rx expired & decided to go ahead and go in for a verify Rx exam. They insisted on full eye exam after a year, and insisted using a digital retinal imaging retina scan. That scanning procedure alone with the exam was $244. (WITH insurance). I decided to go with a previous provider I had before and was not bullied into using a retina imaging device. I was also given a copy of my prescription to take with me to be free to shop around for the best price of contact lenses. This V-Eye-P location has all the latest equipment, styles, and sure is pretty with all the marble decor. But you don't need all of that to get quality customer service. Plus a friendlier person to greet you goes a long way. Look into that.

DO NOT GO TO THIS Dr UNLESS you want a long wait, rude receptionists, and a Dr who only cares about…read moremoney not their patients. I have been going to this Dr for a few years expecting things to get better, but my last visit was horrible! They EXPECT you to be on time, yet on my last visit, they were 30 minutes late, offered no explanation, and didn't/wouldn't even acknowledge. I had to go up to the receptionists to ask how much longer it would be. She gave me attitude! There was another client also waiting. We both walked out. She told me outside that she wouldn't be coming back. This place is horrible.