I had some issues with data and dropped calls. I stopped in at the store in Mukwonago. Molly…read morefound some areas I was paying for service I didn't need. She also upgraded my phone and changed the SIM card to help with dropped calls. She took her time. Explained what she was doing and was very personable. Great job molly

Bad management leads to bad customer satisfaction. This store has an owner that does not…read morecommunicate with his manager or employees and that makes them look very bad when the details of a promotion goes wrong. We were told we could get two new phones on black friday two weeks before the promotion. We stood in line and were the first two so we knew we were good for two phones until the manager came out and said it was one phone per plan. Not being happy with that announcement I challenged what we were told and the manager told me not to "ruin her mood". I asked her about my mood and she called the owner. NO PHONES FOR US so we left. If they cannot keep their promises, why go there? Go to a corporate store if you like US Cellular because they care about the customer unlike this store.

Had cataract surgery. Doctor explained what was happening. Good bedside manner. I would highly…read morerecommend him!

False advertising paid $350 1998…read morenever worn in box with sales receipt offer $200 tv add states more than you paid for it.. gold at high price now

I drove to Burlington .. I had a mans ring purchased many years ago for $350…read more. I was offered $200. the same ring was in the case .. on line it is worth over 1k ridiculous advertising

I was passing through Mukwonago and remembered that I needed a couple of items for a small plumbing…read moreproject. Ace Hardware typically has staff who know their way around plumbing and electrical items, which is exactly why I stopped in. I had a leaky faucet and needed to replace a couple of stem valves. It was an off brand faucet, and I had the part I wanted to replace, but not much other information such as the manufacturer or part number. I got really good help from one of the folks near the service desk. I showed him the part, and he took his time to find one that looked like a match. It turned out to be the correct one and worked once I got home. I really appreciated the personal and professional assistance. Thanks, Frank! ps - The faucet leaked a little bit when I replaced the stem valve. I should have remembered, but it's always a good idea to also replace the rubber seat and spring. They valve and seat wear together.

They will watch you like a hawk and talk to each other on the walkie-talkie while staring right at…read moreyou as if your a thief about to steal. Good clean place but horrible customer service.

So fast on getting glasses. Good selection & options of frames. Super nice people & informative…read more Would definitely go back.

I loved going to Eyemart until today. I had to take back glasses that were not working for me. I…read moregot a pair of Michale Kors 2 weeks ago and they were too small. I got a different pair of Jubilee and and the dug into my nose. There were fine when I tried them on but when I got them the were not comfortable. Went back today for the 2nd time to do a return and the lady was very rude. Asked why I bought them if they didn't work in the first place. She said I shouldn't do this and won't do it again. Meaning no more returns. Jill and Crystal are the best workers they have. This woman has long black hair. I'm also developmentally disabled and have Asperger's syndrome. She was starting to scare me. It's not my fault they didn't work for me. I gave them my old glasses and told them to just put the new prescription back in them. We didn't get any kind of refund either. Jill had told me yesterday that she would call to see if the glasses worked out. If not she was gonna have me come back in. She was so sweet and understanding. Whoever this lady was today was a real b***h to my mom and I. Inexcusable.

Been here several times. Mainly to pick up Chicken Feed for my small flock of hens. To me, its a…read moresmaller version of a Fleet Farm, or Farm and Fleet. Lots of different agricultural and livestock products. Small selection of clothing, pet supplies, hardware, automotive, etc. It's a well laid out, and clean store. Friendly service. Today I was looking for some cat toys, but didn't see anything that I liked.

Ron (claiming to be the store manager) has given me a 1500 pound delivery on my trailer before but…read moreyet refused to give me a 600 pound delivery claiming that my trailer couldn't handle it. How can you claim it cannot handle it when it has handle of twice the weight before? Additionally, his attitude was terrible.

Located in the Pick 'n Save shopping plaza (next to Jimmy Johns), this location serves most of the…read moresouthern Lakes area. I went in here to cancel my Internet service from my old home to a new home. The staff was very welcoming and cordial. They arranged for a technician to come to the house within three days. I felt this was reasonable. I received three texts during the three days I waited, reminding me that a technician would be there on a time selected by myself. On Friday, I received a call that the technician was coming out on the time prescribed. The technician was very courteous and connected me within an hour and a half. They also, of course, sell phones and accessories, and you can also pay your bill right at the location. Excellent service. Highly recommend.

It's nice to have a Small Town hardware store where you can find the items you can't find in a big…read morebox store!!! They are very friendly and know the products. Well worth the value of going in and just walking around.

I am writing to bring to your attention the reality of working at Ace Burlington, WI, where those…read morewho truly keep the business running are ignored while mediocrity is rewarded. During my time as a cashier, I was more than just someone who rang up transactions--I built relationships with customers, made them feel valued, and went beyond my job description daily. Whether it was helping a struggling customer, looking out for the remodel crew, or creating a welcoming atmosphere that brought people back, I made an impact. And yet, management chose to dismiss that value. I was denied basic breaks due to staffing shortages while others received preferential treatment. I witnessed a culture that encouraged complacency and protected incompetence while disregarding those who actually did the work. When I advocated for myself, I was met with condescension rather than appreciation. Now, with two locations severely understaffed, I'm curious--who will step up? Who will bring the heart and dedication that I, and others like me, brought every single day? I am a Military Veteran, honored with an Army Achievement Medal, a Navy and Marine Corps Achievement Medal, and a NATO Medal. I am a graduate of Alverno College, multilingual, and have years of customer service and teaching experience. I am also someone who genuinely cares about people and the community. But despite all that, Ace Burlington would rather overlook real value to focus on people who do not contribute where it matters most--inside the stores, connecting with the communities that keep Ace alive. Ace prides itself on being "The Helpful Place," but when management fails to respect and retain its best employees, what kind of help is actually being provided? I hope corporate starts paying closer attention before more dedicated, hardworking employees walk out the door--taking the true magic of the store with them.