This Shopko Optical is my go-to for when I need an eye exam. I've never had any problems with staff…read morebeing unfriendly or unhelpful. I've had so many memories of some of the staff helping me pick out frames and providing an outside opinion! I recently had an exam with Dr. Laschen, and she was fantastic. I'm not someone who likes to talk a lot during any type of appointment, and it seemed like she was quick to pick up on that. I was in and out in a breeze. When I picked up my glasses today, the staff were super understanding of how specific I like my glasses to fit and were able to nearly replicate the shape of my old glasses.

The doctors are fantastic. The staff. Not so much. Very rude. Never can get on the phone in decent…read moretime. Ships the glasses to the wrong facility. They don't call when the glasses are ready for pick up. Not recommend

1 Star - Morrison Eye Clinic (Delavan, WI)…read more Very frustrating experience trying to schedule an appointment here. I needed to renew my contact lens prescription because my current contacts are getting pretty old. A few days ago, I used Morrison Eye Clinic's online chat scheduling system and received what looked like a confirmation for an appointment at 4:30 PM. The chatbot gave the appointment time and confirmation message, and I even copied the message and pasted it into my calendar so I wouldn't forget. What I didn't notice at the time was a small line of text underneath saying they would call to confirm the appointment and that if you don't hear back, it's your responsibility to follow up. When a system sends a message confirming a specific appointment time, most people would assume the appointment is actually scheduled. Burying that requirement in fine print is misleading. When I showed up for my 4:30 PM appointment, the staff told me there was no appointment in their system. They also said they didn't have any record of the chat conversation from a few days earlier when the appointment was supposedly scheduled. So in the end, I drove there for an appointment that apparently never existed and still need to get my prescription renewed. If the clinic cannot properly support online scheduling, they shouldn't offer it. Recommendation for others: call the clinic directly and do not rely on their online scheduling system.

Messed up husbands prescription, lied about it, & tried to charge to fix it. (Long time distance…read morecorrection left off an eye. We had multiple prescriptions to compare.) Total disaster on my glasses & unable to figure out, so I came out in a loss. I have a family member very experienced as an optician that helped me see the issues. The lie is really the end of taking my family to this place.

We were on vacation from Arizona when the tiny screw fell out of my husband's prescription…read moresunglasses... we walk in unannounced for a repair.... No problem! The technician had them fixed in no time and even checked the screws on his regular glasses as well. We offered to pay for the repair but they refused and wished us a great vacation time in Wisconsin! Outstanding place!!

They wanted $10,000 out of pocket for LASIK and would not even see me for a consultation unless I…read moregave them $400, not refundable. They don't seem like they really want to help people. Just want the big buck customers, I guess.

The people working here are quite knowledgeable and helpful. They have what I need at fair prices…read more I love being able to purchase a couple of bolts, washers, and nuts without having to purchase a whole package. I highly recommend this store.

Refused to refund for standard filter product they always stock even with receipt because outside…read moreof return. Not good treatment of Ace rewards member. Two items I purchase at other Ace locations not carried. Will continue to shop Ace. Just not in Delevan

They have amazing sliver jewelry pieces for under $50! This is my go to place for looking for any…read moresliver jewelry pieces!

A nice antique store right on the Main Street in Delavan. Lauren's is three floors (they're not…read morehuge floors but there's plenty to see for sure) full of vintage stuff. Many dealer had good sales (20-50% off) on our visit so the Mister grabbed some very cool old beer steins and a US Presidents wastebasket. I don't know why such a thing was made but for $12, who can say no? They have lots of coins, currency, circus ephemera and minerals so if those are of interest definitely check it out. The staff was really friendly too plus a bonus adorable shop dog! A cool place we'll come back to.

The person who wrote the above review was blatantly untruthful. The clerk asked for ID as is UPS…read morepolicy when picking up packages. This was their second attempt to try to pick up the package in two days without an ID. The male was disrespectful to the clerk and threatened to call the police if he didn't get the package. The male did call the police after his threats were not budging the clerk from following UPS policy. It states right in the UPS email to bring an ID. I am thankful that Delavan has people like this clerk who follows the rules and won't back down. It's a quick and easy pickup of packages as long as you bring an ID. I have never been treated with anything but respect and helpfulness when I have gone to the store. I did see the video and this store did nothing wrong. Shame on people who try to slander an honest business who follows policy.

Good little place. Owner knowledgeable and cool. Good collection of old and new stuff.read more

After two years of coming back in forth to this comic book store, I have had the privilege to see…read morehow Tryke, the manager of Comic Alley, interacts with customers of all ages. Tryke displays the enjoyment of sharing comic knowledge to all his customers and he educates them on the excitement of comic book stories. When you arrive in the lower level of this store, you may notice the number of comics, toys and misc. items crammed across limited floor space but let me tell you, this is what makes it exciting. Your eyes will wander with the possibility of a comic surprise that you discover during your visit . One advice I learned over the years is to always ask Tryke if you have any questions on comics or just looking for that one item you cannot find. You will then understand why this local comic book store and the manager who runs it will always be my stop over when visiting Lake Geneva. Support this local comic store and as you walk down the stairs to the surprise at the bottom, say hello to Tryke, take your time in wandering through the comic abyss that awaits you, and more importantly...enjoy!

Super expensive.. terrible customer service.. possibly ok for the locals who don't know any…read morebetter.. low quality for the money..

Really disappointed. I ordered anniversary flowers on behalf of my dad for my mom. The order was…read moreplaced online and I received a confirmation email. They did not receive flowers on their anniversary and I had no contact from the store. I followed up by phone with no answer and no voicemail set up. I called again and answered with a response that it's lucky they answered because they're busy prepping for a wedding. Once they looked up the order I was told it wasn't fulfilled because they needed more money? They were agreeable to deliver same day and put something together. I was told it won't look exactly like the picture. At this point, the sentiment was lost. The flowers delivered looked nothing like the order. I understand big orders like weddings bring in more money, but this incident is ridiculous. The flowers are pretty, but my order was completely forgotten and left feeling like an inconvenience.