This was our first time seeing Dr Chavez and this office. I like that they accepted both our health…read moreinsurance and VSP vision plan. This office is also VSP premium store for glasses. The lobby/waiting area is spacious and calm. I like the options they have for glasses including wider frames for men as well. The place is clean along with the bathroom and it smells so good. The ladies in front are sweet and the lady taking care of us was very nice and informative that I value very much. I was educated on the new digital way for dilation for retinal. We were appreciative of the Dr explaining everything even when everything looked good. He explained everything he was looking at and told us the good and the bad of each part. They verified my vision plan before getting there and the OOP was very fair. I definitely recommend this vision place for both excellent service and the honesty along with thorough analysis.

I really wanted to love this office for my annual checkups but I can not get over the…read moreunprofessionalism of not returning phone calls for a month or having any accountability when people spend their money here to have the decency to call back or give order status updates. Cons: -a bit annoying to have to pay an additional contact lens fitting fee when I regularly already wear contacts - including the brand I have preference to but they didn't have in stock so I was given a sample of whatever brand was being pushed at the time or the office had preference to. -no one answers the phone or returns phone calls- they have preference for you to schedule online or text the office phone number -I ordered contacts Dec 12 & was advised they would arrive before the new year, reached out 2x over the month regarding if they were in stock and what was going on - no calls back. Finally got ahold of the office today 1/13 to be told they were backordered and in office but when I asked why my calls were not returned earlier they ignored my question and stopped texting back. Pros: Clean office Easy Online Scheduling if you have preference to avoid calling the office to book Friendly Doctor

Well this is probably for the best, since THEY STILL DONT ANSWER THEIR PHONE. I'm just not even…read moregoing to try. I had actually gone somewhere else and had a crap experience there too and never got seen. Tried to call Kyle Vision and unsurprisingly, they still don't answer their phone.

Yesterday I left a review that was a display of my lack of knowledge regarding my glasses. I didn't…read moreknow I had 30 days to change my frames. I thought it was for lenses. Again, my fault. I highly recommend this facility. Professional and very friendly. I will be able to change the frames I don't care for and get the ones I will enjoy. I apologize to Kyle vision for my initial hasty review. They are my new vision home.

We have been going to 512 Eye for over 14 years. The doctor is very attentive. She never rushes an…read moreexam. Our entire extended family go there as well. Great doctor, great staff.

I don't have any pictures but it was my first time here and I chose it from my VSP approved offices…read moreand cross referenced them against Yelp reviews. Shout out to Ryan who got me in same day and collected all my info via text which was hella clutch since I was at work. I was experiencing some eye pressure and was due for an eye exam. Everyone was sooo nice and accommodating and considerate. I took several tests plus some extras to be super sure I was is good eye health. Dr. Sara Langer really explained and gave examples of potential eye stressors as well as next steps to pursue since my tests came back without any problems. Very thorough, like the whole staff. Highly recommend this office.

Dr. Rahman provided exceptional care and education. She was warm and friendly. I really appreciated…read morethe extra effort she made to explain the reasons for her recommendations. My appointment was a walk in and I was accommodated within the hour.

Deceiving in pricing, front desk lady was extremely rude and needs additional customer service…read moretraining. Be aware that they do charge extra for pictures, it's not an option and it's not covered by insurance.

Terrible customer service and discriminatory language towards veterans. Refused to see a patient…read moreafter signing a contract with the VA saying they would provide care.

The office staff does not answer the phone. The location is atrocious for traffic and staff is not…read morefriendly.

Adrien Rodriquez was great helping me. He counseled me about all the choices for my new glasses…read morevery honestly. I appreciated his input. I have been wearing glasses for decades but this is the first time I felt secure in my decision. He deserves a raise!

Good eye doctor and optometry that gets the job done. Easy to make an appointment and they weren't…read moretoo booked out. Store/office smells nice and the doctor was quick, polite, and listened to questions. The nurses were also very kind. Not a huge selection of frames that's why I docked a star, lots of empty space on the walls. The ladies out front helped me pick a good fit based on what I was looking for. Helps to already have an idea about what you want.

You know I was just in this place yesterday for eye exam the front desk was nice. The person who…read moretook me back to the room for eye exam was awesome. The doctor herself was very helpful also. The thing I didn't like were the two women at the end. Can tell all they do is gossip about customers/ coworkers because they were huddled in a corner whispering away. One of them was just straight up rude when I had questions about the pricing. I know my insurance prices are cheaper.

What an amazing experience. The eye exam was so professionally done and the staff was awesome. I…read morehave found my new home for all things related to my eye care.

I have been here before and I enjoy this office. I travel from north San Antonio to get here and…read moreit's pretty awesome. Very clean office, very helpful staff. Super funny and very nice to me when I was being goofy. Dr Pak was pretty amazing, this was my first time seeing her, she was super kind and explained things to me while also letting me rant about my medical history. Her suggestions were very matter of fact and also realistic. Eat better with vitamins. ACE. Keep doing what I'm doing. What history has to do with eyes and with that history recommendations and why they are helpful other than just telling me. I went in for an eye exam general. And I asked questions regarding my time and she was super quick verifying my past and looking out for my future, regarding the dreaded B word with my age. Bifocals. (Shock) Either way amazing time. Worth the drive. Highly recommend.

Excellent service from everyone at Acuity. Their modern procedures of examining your eyes…read moreeliminate the need to take dilating drops. Very professional with a good office vibe. The eyeglass shop is great too. First class all the way around.

Dr. K is thorough, but if you don't want facial recognition "spyware" done be prepared for Susan at…read moretheir front to mock you because you say "no" thanks. They have a copy ofyour license what more do they need? It was so bad of an experience I'm never returning!