I've been coming to this practice for over a decade, and I wanted to update my review now that I…read moresee Dr. Yaseen Waqar. He is absolutely wonderful thorough, attentive, and genuinely takes the time to listen and explain everything clearly. I always feel heard and well cared for. The staff is equally outstanding: kind, personable, and incredibly helpful. The office itself is always clean and welcoming, which adds to the overall positive experience. This place also holds a special place in my heart. I used to bring my father here before he passed away from Alzheimer's last year. The compassion they showed him meant the world to me. I'll never forget the day we left an appointment and he turned to me and said, "I like them. They don't make me feel like a dummy." That moment still gets me. Truly a rare and exceptional team of professionals.

Very friendly atmosphere. Angelica and another staff member (I wish I got her name) helped me…read moredecide between frames I couldn't decide on. Turns out I'm going to get both anyways because they are so gorgeous! Angelica even went above and beyond and noticed my glasses were loose and she tightened them for me. Dr Wagar was very helpful in explaining everything and helping my understand what's best for my eyes. Definitely recommend.

After a really frustrating experience at another eye care office in Bee Cave that dragged on for…read morealmost two months without getting my prescription right, I decided to get a second opinion--and I'm so glad I did. My visit with Dr. Dobson at Dripping Springs Vision Center was a complete turnaround. From the moment I walked in, the staff was welcoming, efficient, and genuinely kind. The whole process felt smooth and well-organized, which was such a relief after what I'd been dealing with. Dr. Dobson was incredibly knowledgeable and thorough. He took the time to really understand what wasn't working before and quickly pinpointed what needed to be adjusted. He didn't just update my prescription--he carefully considered the type of contacts and what would best fit my eye shape. That level of detail made all the difference. For the first time in months, I put in the trial contacts and could see clearly without any straining or second-guessing. It honestly felt like such a weight lifted. I'm beyond grateful for the care I received here. Dr. Dobson is truly exceptional, and the entire team made the experience a positive one from start to finish. Highly recommend if you're looking for someone who really knows what they're doing and takes the time to get it right.

Went to get new eye exam and glasses, very very nice people and so friendly! They help you out and…read moreit's a nice place.

My husband and I came in thirty to forty five minutes before close. Grant was extremely rude and…read moreunhelpful. We were almost done and ready when Grant pushed out the door right at close. He wouldn't let me look at one more pair. He rudely said he had plans and lost two paying customers. I would not recommend this place based off of his customer service. If I did come back, I would hope there is a nicer person that cares about their job and others, unlike Grant.

Worst customer service i have ever encountered since moving to Texas. This "older" lady either…read morehates her job or hates people in general. She also has no respect for other people's property (glasses) as she tosses it on the table. So rude, i walked in for service, and had to walk out within 60 seconds. I would rather drive to another far location than go back to this location.

wow! This office is amazing! They are kind, thorough, fun and super helpful. Exam was great,…read moreadjustments on my glasses was quick and they worked perfectly!

WOW!! This place has THE BEST customer service. Everyone is so kind, friendly and helpful. From…read morecheck-in with Sarah and Alecia, to Pre-Testing with Benny, the exam with Dr Cantrell and then purchasing of glasses with Allison was a smooth process! I wish all doctor offices were like this!

The good: you can get a last minute appointment pretty easily. I booked an 11:45am Saturday morning…read moreappointment at 6:30am the same day. The bad: customer service. They don't greet you or direct you to anywhere. You go to information, they look at you, don't respond, and actually go help others. So, the reviews criticizing Warby Parker are correct. The optometrist was nice and did her job. They schedule you an appointment for next year. I like that you get a digital copy of your prescription which because of exorbitant prices I took the rx elsewhere. It's not a bad location, easy to get to. I still think Austin did us dirty by charging for parking in SoCo. Not Warby Parker's fault thought.

I've always liked Warby Parker for their stylish, affordable glasses and their social mission: For…read moreevery pair sold, they distribute a pair to someone in need, with over 20 million pairs given to date. It's a win, win! Most of their frames are only $95, including lenses. Others go up to &175, which is still affordable. Today I went in for my yearly eye exam and to pick out a new pair of glasses. They took me right on time and gave me the eye exam, which was covered under my insurance. The optician was friendly and personable. Unfortunately, the note in my insurance said that I had already used my eyeglass allowance.and was not eligible for a new pair until December. This was a problem with my insurance, and they urged me to call for resolution. So this time I did not choose a new pair, which is always a daunting task to choose from their wide variety of attractive frames. In the past, they've had a lot of patience helping me decide. I took advantage of their fun Photo Booth, which takes 3 shots against a colorful background. Warby Parker is always a pleasant shopping experience. Their eyewear consultants are always helpful, assisting in picking out frames; I'm usually very indecisive and need their expert guidance in choosing the best look. Before I left, Nadia the salesperson offered to clean my glasses (which really needed it!), and they tightened the frames. So I felt like I had a new pair of glasses!

I've trusted Dr. Karen Summers at Austin Eyeworks with my eye care for more than eight years. She…read moreis consistently thorough, knowledgeable, and attentive. Dr. Summers takes the time to explain everything clearly and always makes me feel heard and comfortable during my appointments. Her staff is just as amazing -- friendly, professional, and efficient every single visit. You can tell they genuinely care about their patients and take pride in providing excellent service. If you're looking for an eye doctor who combines expertise with compassion, I highly recommend Dr. Summers and Austin Eyeworks!

I had a sudden scare of black flashes appearing in my left eye, and Austin Eyeworks was able to get…read moreme in immediately on a Friday afternoon. I had previously been to a different local eye doctor and wasn't happy with them, so I was a new patient here, and they were absolutely great. All of the staff was kind, competent, and thoughtful, and Dr. Summers obviously did a very thorough job checking out my eyes. It's so challenging and rare to find great medical professionals anymore; I really appreciate this whole team! Plus, I don't have insurance and the bill was less than I expected, which just made everything better. Thank you so much to this fantastic practice!

They saw me for a vision test and the dr was professional which is why I didn't leave one star…read more They didn't measure my pupillary distance and I paid $100 for the eye exam. When I called them they said that I needed to request that information ahead of time. I asked if I came back if they could take it without charging me more and they agreed. I went back this morning the girl at the front asked if I got glasses from them and I said no. She held the machine to my eyes for literally 2 seconds and then she wrote down the measurements. Questionable of the measurements I went to a different doctor for a second opinion and sure enough my pupillary distance measurements were significantly different from what the eyemart employee had given me. I do not recommend doing business here especially with something as important as your eyes and vision. I'm under the impression that since I wasn't getting my glasses with them, they would give me incorrect measurements so that my glasses elsewhere would be "off" to some degree

The staff does not seem to know what is going on the people come in and sign in the staff just…read morerandomly picks people that are waiting no sense in having a list. They help some that just walk in while others wait for hours.

Had an exceptional appointment at Eyecare Studio today. Dr. Patel was very thorough with my exam,…read moreaddressed all my concerns patiently. The exam was seamless and It felt like an eye studio from the future with their hi-tech equipment and office. You even get complementary beer and wine while shopping for my eye glasses. Ashley, the optician, was an absolute delight and patiently helped me choose the perfect pair till I was 100% satisfied. That's saying a lot as I'm very picky. Would highly recommend to anyone looking for an exceptional eye doctor and optical shop.

Haven't had my eyes checked in nearly a decade!! Was looking for a calm, comfortable environment…read morepaired with a knowledgeable team to carry me through my overdue eye-check. I found what I was looking for under Dr. Patel and Ashleys care!! They were thorough, patient, kind, and welcoming. Super fresh space decked out with the newest top of the line stress/ hassle-free technology! Highly recommend!!