I love them!! I'm newer to film cameras and was really intimidated after wanting to get into it…read moreagain as an adult. I took my family's old film camera to see if it was working to one store and they gave me a negative outlook, so I took it here for a second opinion and the fix was comically easy :') I've only interacted significantly with two employees, but they were both amazing and willing to answer my questions without making me feel dumb. They also dealt with me opening some blind box charmeras with as much excitement as me, so I love them downnnnnnnnn!! I might be getting lucky with the two positive visits thus far, but I did try another film camera store recently and felt uncomfortable the entire time unfortunately AND they overpriced the same charmeras so I will be sticking with them from now for sure for sure.

I had about a dozen old movie film reels converted to digital. Excellent process. Happy with the…read moreresults.

said my scans would be don't by 5, with no communication I did not receive scans, i call and they…read moresay not ready til tomorrow morning. Would not reccomend

scans look great and were sent quickly! however, the service truly leaves something to be desired…read more i walked into the shop and was greeted with someone on their phone, who made me feel like i was rude for coming into the shop and dropping off my film. i was super excited about this place upon my move to austin, but honestly won't be coming back because i felt uncomfortable by the employee :(

We were 99% certain we knew what the problem was with my lens when we brought it to Sorin, the sole…read moreproprietor at Eurotech. I'd done ample research and my lens was behaving exactly as others' have. There were even online videos with the same reproducible symptoms, and a specific part needed to be replaced. So I figured I could get my repair done at Eurotech, as Sorin has worked on many lenses previously. He told me there'd be no charge if he didn't repair the lens. The shop is very old-school in how it's run; there are claim checks, no website to check on your gear, and you must call him during business hours to determine the status of your repair. His phone mailbox is perpetually full. Eurotech is located in a small office within a building with other small businesses. The office is cluttered with all manner of camera parts and intact cameras, and there are few clean flat surfaces in the place. I was a bit edgy about leaving my camera and lens there, but the reviews and articles on Sorin gave me confidence. He asked me to call several business days after I left my equipment. When I called, he told me the lens was very clean inside. Evidently he was thinking that dirt infiltration might have been the problem with my lens vs it needing a part replaced. He continued to go down that path, apparently unwilling or unable to get the part. My lens was reassembled and I picked it up in the same condition as I'd left it. While Sorin was pleasant and making jokes when we originally dropped my lens and camera off, he was not very friendly when we picked it up. I'm leaving the review at 3 stars because I got my camera and lens back and there was no charge (although I missed my camera and lens for the 10 days or so they were in the shop). I do think it's nice that Sorin didn't charge for his time, of course.

I don't think I can say enough good things about Sorin. He was thorough, knowledgeable, and a great…read morehelp to me getting my old camera ready for our son to take on their honeymoon. He also is a very interesting person, and I thoroughly enjoyed speaking with him. I recommend him without any reservations.

I've used Twin Oaks a couple times for varying projects. After a photographer-friend took our…read moreengagement photos and got some negatives developed, I did some cold calling around Austin to figure out who was cheap for developing them. It took a while, but Twin Oaks was reasonable, and by far the most helpful in explaining the process, which was surprisingly complicated, due to switching color to black and white and other stuff like that. After that, they are my go-to people for photography projects. Months later, I needed some enlargements done for gifts, and they were well-priced and again, helpful as always. I'm definitely going back when next I need some photogservices. The employees are nice and helpful, they give you an accurate estimate when the work will be done, and give you a call when it's ready. Nice, huh?

As a professional fine art photographer, my partnership with a reliable photo lab is essential to…read morethe integrity and reputation of my business. I need reliable, high quality work delivered to the highest professional standards. Pounds has proven, again and again over my 15+ year relationship with them, that they are simply not up to the task. They have dropped the ball on me over and over, delivering a series of metal prints which are supposed to be 'ready to hang' that have literally fallen off with wall with more than 70% failure rate. Many of them have fallen within a matter of minutes after being hung. Others have fallen in the midst of month-long gallery shows which has been utterly humiliating on both personal and professional levels. How can I be taken seriously as a fine art photographer with such shoddy work that literally won't stay on the walls? And how could I even think to pass on such shoddy work to my clients? 'Shit rolls downhill' as we say here in Texas. No one operating under good faith would pass such a piece to their clients. And yet, pounds has done it again and again over many years. And they continue to treat their long-term, loyal clients with their high quality BS customer service while producing pile after pile of shit for their clients to deal with as it rolls on down the hill to their respective clients. What does this say about the people working at pounds? After several years of sticking with pounds despite such massive problems that have compromised my personal and professional reputation at galleries and amongst clients, I've come to realize that the customer service which kept me with them for so long is nothing more than lip service to cover up for their shoddy work. They have done absolutely nothing to fix the technical problem with the metal print float mount and hanging bracket system which was failing at remarkable rates. They have reprinted my work numerous times, and each time the prints fall off the wall even faster than the prints they were intended to replace. I've even tried to help them fix the problem by experimenting with solutions and found a heavy duty mirror adhesive that works with 100% success rate. I informed pounds of my solution, but did they use it or something similar in their own production? No!!! Why not??? I can only guess that the cost benefit analysis didn't work out, and that it's easier and cheaper for them to continue producing prints that fail than to produce prints their clients can rely on. This speaks not just to technical incompetence in the lab but to something far more grievous, namely a lack of personal and professional integrity. Pounds has caused me to lose clients, clients to whom I had to reimburse thousands of dollars in sales, they have compromised my reputation with galleries, and most recently they have caused me to miss hanging work in the biggest gallery show I do every year due to their incompetence and lack of integrity. I have now decided to end my 15+ year relationship with pounds simply because they cannot be trusted to produce work up to a professional standard. They can't even be trusted to produce work up to a mediocre standard! The only thing I'd recommend using them for is proofing because they're fast and cheap, and messing up proofs would hardly jeopardize a person's career. Any professional quality work, send elsewhere. Don't be hypnotized by their so called 'customer service'. After many years going back and forth with them and being sucked back in when my gut was telling me to jump ship, it is crystal clear that nothing has changed at pounds except now I can see them clearly for what they are. You've been warned. EDIT: Since my initial review, Pounds has reimbursed my past metal print orders as I requested after the repeated failures in the hanging brackets. I feel this is as satisfactory a resolution as is possible given the circumstances. Even so, I have decided to close my account at Pounds and am currently looking for another lab to send my work to.

Pounds is the finest lab in the U.S. I was a customer for several years in the past and they were…read morehelpful and professional at all times. Thank you, Pounds! J. Bordine, Wimberley, TX

I feel like one of the regulars at Texas Media Systems. I go there for a certain specialty lens…read morewhenever I am filming a wedding, which is quite often - I've found that the W. Austin area is wildly popular for destination events. And I rely on the Canon 70-200 lens for wedding ceremonies. Aside from their superb camera equipment, I appreciate their gracious team, who remember me and treat me like a member of the tribe. Feels good to go there and swap stories with Ross and Terry. Cool dudes. Lots of smiles. Great business to work with, and I'm grateful.

Texas Media Systems Delivers!…read more This is the first purchase I made with Texas Media Systems. Overall, the process was smooth. There was a few small hiccups dealing with a lease, but the team helped smooth things out every step of the way and I was impressed with their quick response. I would definitely recommend Texas Media Systems for any camera equipment purchases, small and large.

I have been going to Optique for years. I loved it when Amy was there she would always work hard…read moreto keep my price down. I recently went there only to find out new management. They charged me $1245.00 with insurance for a new pair of frames, lenses, and computer lenses for frames I already had. That manager took 1 1/2 hrs to input my prescription. I think he screwed the price and the prescription. Then I pick them up and I see better out of my old glasses than the expensive ones. Now, I have to go pick the glasses up make an appointment with my eye Dr. and then take them back. This has been a bunch of time and gas....oh and by the way I asked for my money back to go elsewhere...NOPE. DO NOT EVER GO THERE WITH THIS NEW MANAGEMENT, he's an ass.

I sought out Optique because of their vast selection of modern frames and cutting-edge technology…read more(I can't have my pupils dilated, so imaging is a necessary work-around for me), but it's their incredible staff that brings it home. They have helped me fit and repair sunglasses I didn't purchase from them on multiple occasions, order contacts within record time, and the doctors are so thoughtful without ordering any unnecessary tests. They really do check all the boxes!

The selection of art is quite good, especially if you're looking for a large statement piece. But I…read morehad issues with framing-- the joints didn't match up right and there were some dents. To their credit, they redid it, but the second one had even more issues. I ended up keeping the first piece, and I honestly don't really notice the issues anymore, but I expected better work from a professional frame shop. I suggest going elsewhere for framing, but again, their selection of art is really great.

Best custom framer and art dealer in Austin! As a member of the interior design trade, I was…read moreimpressed with the quick turn around and the incredible print and framing quality. I will definitely be back.