They're so good, they're no longer accepting new patients. This important tidbit wasn't updated on…read moreany websites. Super disappointed because I was convinced I had found my forever optometrist. If you can get in somehow, I'm sure it will be a five-star experience. I was turned away so can only give three stars since the person answering the phone seemed nice.

With doctor's offices being absorbed by CHI Virginia Mason and investment banks, it is easy to feel…read morelike your healthcare is all Teledoc and box stores. If you are looking for a new Optometrist, Dr. Goodman will take care of your eyes and your glasses year after year.

Found doctor to be very rude and he rushed through appointment. No bedside manner at all. Will…read morenot be going back. Would not recommend.

After relocating, I needed a new eye doctor, and after reading reviews, I decided that Peninsula…read morewas going to be the place. Ellie, and Jane are lovely, and the doctor made me feel super comfortable. These folks have a good sense of humor, and you can tell that they love what they do.

I love this office! / business. They are experts all while being REALLY NICE!…read more Thanks :-)

What is going on with Kitsap Eye Physician appointment? I called In June to make an eye…read moreappointment with Dr. Gagnon, the receptionist told me they're not taking appointments until November. I call today, it's November, and I'm told they're not taking applications until February. Can anyone suggest a reliable eye doctor that I can get in to see? I am diabetic and trying to stay eye healthy among other things!

Horrible..had to go to them for a few years..the recent 'expert' there accused me of 'lying' about…read morehaving had refractive eye surgery 13 yrs ago and other such things. Outrageous. Massively expensive place and the receptionists have always been rude!! This place also demanded that I return a trial pair of contacts when they didn't fit right or I'd be charged for them.

New patient. Within 10 minutes of my scheduled appointment, I was seen by Dr Nelson…read more Straightforward guy, to the point conversations - What brings you in today? What are your concerns? When it came to picking out glasses, straightforward pricing and no upselling, unlike other places. I highly recommend Dr. Nelson and have scheduled the rest of my family to see him. Caution: Appointments are hard to get, but it's worth the wait.

They did right by us and took care of everything... I am very appreciative of Ryan for actually…read morelistening to our situation and not only refunding our money, but going above and beyond and giving us new lenses at no cost... wow and thank you. Only thing I will say is VSP insured beware -- and although LensCrafters new policy allows them to direct-bill, they are still out of network... we have a very good plan with VSP, but our plan gave us ZERO coverage with LensCrafters (which equates to a $30 check)... and if you cash the check it consumes your benefits for the year -- we have to send our check back to reinstate our daughters coverage.

My insurance directed me to LensCrafters at the Silverdale Mall. However, there are two businesses…read morein the same location. Knight Vision doesn't take the insurance I have for an exam, but LensCrafters, within the same store space, will take my insurance for frames and lenses. I need insurance to help cover both exam and the glasses. I would recommend calling both businesses with insurance questions prior to making an appointment.

Customer service is great. There's a big selection of frames that are economical…read more Everyone is so helpful, they making buying glasses easy to do.

Noped out of here the moment one of the receptionist admitted that they weren't competent enough to…read morehandle insurance billing. I mean seriously? You want to charge me ridiculous rates and then you want me to do your job for you? Umm no. Went down the road to a real optometrist with professional staff.

Dr. Ngan and her staff are the best. They made sure my glasses, and prescription were perfectly…read moremade. Their commitment to customer satisfaction is outstanding. 100% recommended.

Staffs are Very friendly and accommodating. Excellent service and an overall amazing experience !!!read more

This is a GREAT place to get glasses or contacts. A well-educated staff will help you weigh all…read moreoptions before making a choice. Their comfortable, sun-filled space has an extraordinary selection of glasses frames at many prices. Very professional, cordial, and well-informed, you will be impressed with the staff. You will trust their advice in choosing what's right for you. Even after you receive your glasses, they will continue to work with you to ensure you are comfortable and satisfied.

Kitsap Optical has been my go-to eye wear retailer for years! The staff is knowledgeable, friendly…read moreand have wonderful customer service! They even went above and beyond and fixed sunglasses for me that I didn't even purchase through them. I definitely recommend, especially because they accept most insurances!

Helpful and knowledgable staff; priced a tad high; parking is a bit hard as it is in close quarters…read more(small parking strips) especially if you have not gotten your new specks yet! :- ) Dr. and staff are pretty nice!

I went in to have an eye exam. Was advised my insurance covered what I wanted and was told it would…read morecover additional exam. I stated I didn't have the extra money for that but was assured the insurance covered it so went ahead and had it done. They are now sending me threatening emails saying if I do not pay it by a certain time they are sending it to collections. The employee told me and then reassured me it was covered. Guess that employee needs to be trained again, so she gives customers correct information and future customers do not have this happen to them. Will never go back to them ever again. I will visit another company next year.