Professional attention and great service. Quick turnaround time to pickup glasses as well.read more

The staff is so friendly and efficient, the Dr. was extremely nice and very helpful. would…read morerecommend anyone needing their eyes checked to go there. I will definitely be going back and recommending this to other people I know.

I always appreciate the attentive care Dr. Haney gives our kiddos. His assistant Drenda is joyful…read moreand kind, and I appreciate Mandy at the front desk giving me rebate details on our contacts. Overall, this office is hands-down the best place I've been in Amarillo. They're friendly, helpful, professional, with great availability! Wouldn't go anywhere else!

1. Just the eye exam was $475. 2. They got the prescription wrong. 3. They said they would furnish…read morenew ones with the type i specifically told them I didn't want. That's what they did. I walked out and said I wanted a refund.

Avoid this place if you have a scheduled appointment or a disability. My wife (recovering from a…read morestroke) waited 45 minutes past her 11:00 AM slot while people with noon appointments were ushered in ahead of her. The staff was indifferent, offered no apologies, and seemed happy to see us leave rather than help us. Zero stars for empathy or organization

The doctor that helped us was great but the front desk ladies are enough for me not to return…read more Their lack of communication is awful. Not only do they not follow up on things they said they would do but they look at you like you have 3 heads when you express your frustration and then whisper about you when you walk away.

I bought a pair of meta glasses and Alissa, my optician, helped me download the app and helped sync…read moreit with my glasses. She showed me all the things that meta glasses can do. She was very friendly and helpful.

I have been with Balfour for 30 days, today I was greeted if you want to call it that but the most…read moreunprofessional lady. She was nothing less than unhelpful and rude. I canceled my appointment for my daughter and myself and will never return.

Ive been here twice and they've been great both times! Just went in today to have a bit of metal…read moreremoved,they had me in and out in 15 minutes and the price was great. Would come here again.

From the owner: Eyes are important indicators of overall health, and comprehensive eye care goes beyond a…read moreprescription for glasses or contact lenses. At Amarillo Vision Specialists, we take the time to get to know you, your eye care history, and your vision needs. Our optometrists provide the expert care, advice, options, and follow up you need whether you are a new patient or an existing one.

Even though it's been nearly a year since I got my glasses Eyemart Express Amarillo still exceeds…read moremy expectations of high quality products and service. In the last year I had a bad fall face first in some gravel. My lenses were terribly scratched. Eyemart Express ordered my new lenses with no problems. I was able to wear my second pair while I waited. The new lenses arrived quickly and they were perfect. Just last week one of the nose pieces broke off. I had selected Ray Ban glasses and they were not cheap. I went to the store where they verified that I was within the year warranty and they quickly replaced my frames. I don't think I was there more than fifteen minutes. I was so wrong about this store when I first posted a review. They have stood behind their products and their service is exemplary.

They currently have a very racist employee who told a Hispanic woman to "speak English" when they…read moreWERE speaking English. The employee also was denying that the customer was covered by her insurance with any explanation when the customer was specifically told by her insurance that eyemart express IS covered by her insurance. she even had it in writing and the employee became very irate, raising her voice and telling the customer to " speak English." Unacceptable behavior.

No one greeted us. The medical info entry was glitchy and said my dates were not actual dates so I…read morewas forced to lie. The exam was a joke with a telehealth doctor, a dirty mirror, dirty screen, dirty equipment, and a broken chair. Their selection of frames was terrible. They weren't priced, but had color codes instead (I'm colorblind) and they were sold out of affordable frames. Instead of same day service we were told closer to a week. We were advertised exams and glasses for under $100 each, but spent over $500 for 3 of us. This might have been acceptable if any part of the experience was good. We will never return.

I wasted over an hour to see if my eyes are healthy and NOT talk to an optometrist. A few staff are…read morenice, the rest are checked-out. Incredibly inefficient business best avoided.