Every single one of these doctors treat us like we are part of their family. When I bring my two…read moreboys in for a visit, Dr. Thompson brings all three of us in to the exam room so that we can all be together. It gets loud and she doesn't even flinch. My youngest son has Type 1 Diabetes and she takes extra time to carefully check his eyes -- always keeping his heath at the top of her priorities. It's always a treat to go see Dr. Thompson! Thank you.

I went I. As a walk-in, not knowing that it's only appointments. The lady at the front counter took…read moremy information, like she was checking me in. Then after a few minutes, she tells me ," we don't take walk-ins". She could have saved me and her some time. If she would have just told me that, from the start.

The glasses were wonderful to help us great nurse it was very informative and I found out a lot…read morethat I didn't know in the years before and getting glasses so now I've got the proper glasses that fit the right way I don't have a distortion. She was very educated and very sweet and nice. I will always go back there to get my glasses at great place on Coulter at the Walmart eyeglass center. Talk to Melissa.

From the owner: The Coulter Street Walmart Vision Center offers experienced opticians, a wide selection of frames…read moreincluding a variety of designer brands like Coach, Calvin Klein and RayBan, and everyday low prices all in a professional and caring environment.

Dr Kahn is the best and the greatest , she's been my Dr for several years now and I highly…read morerecommend her.

Tried to get an appointment as usual the receptionist was not helpful and being rude. Don't know…read morewhy she does it every time. I book at another place instead. Hope Broome knows their receptionist are the face of their company by phone or in person. And they are losing money, by customers every time they are being rude and unhelpful by their front office.

Always a great experience here. The doctors as well as those at the front are amazing. Picking new…read moreframes is a fun experience here!

The office staff is unprofessional. We love the eye Doctors here but we won't be back. We have been…read moregoing here for years and the staff situation isn't new, but they now charge extra for a service that we declined. Beware of the extra fees that your insurance will NOT cover.

Very professional, very friendly and efficient. They get it right! Atmosphere and cleanliness is…read moretop notch

Two weeks ago, I went in for an eye appt to get a prescription for glasses and went ahead and…read morepurchased a very expense pair of glasses with bi-focal lens. The lady that helped pick them out was very nice and processed the order with full payment. Two weeks later I was notified that the glasses were in. I went to pick them up yesterday, and the gentlemen got them for me asked if they fit well in regard to tightness which they did. No test to see if I could actually see out of them. So, I take them home and put them on and cannot see a thing. Everything far and near was blurry. So, I call this morning to communicate my frustration, and I was told to bring them in. I bring them in and of course the wrong lens on them after I paid a large amount of money, but we go round and round on a solution which was order new lens another 2 weeks, and then not sure they will work. Then I see the office manager who I relay my situation too and he has no desire to solve the issue and says, "just get a refund". Stands there with his hands in his pockets. He should read Customer Service for Dummies! First and last visit to this Optical Store! What a Circus!!

Ive been here twice and they've been great both times! Just went in today to have a bit of metal…read moreremoved,they had me in and out in 15 minutes and the price was great. Would come here again.

From the owner: Eyes are important indicators of overall health, and comprehensive eye care goes beyond a…read moreprescription for glasses or contact lenses. At Amarillo Vision Specialists, we take the time to get to know you, your eye care history, and your vision needs. Our optometrists provide the expert care, advice, options, and follow up you need whether you are a new patient or an existing one.

Great service! I'm out of town n they mailed me a replacement pair !…read moreThank You! Manager went above and beyond on this!!!! I would refer them to everyone!

The wait here is obsurd. Expect to wait 30 minutes just to run in and pick up glasses that are…read moreready. An hour or more if you come in with prescription to buy new glasses. Crazy. They need to take the "Express" out of their name.

Came today for the 4th or 5th time and thoroughly enjoyed the service from sales consultant SARA…read moreRODRIGUEZ! She went above and beyond to make sure my two teens/pre-teen had the glasses they needed/wanted. Stanton always runs great deals, but customer service has at times been lacking. Today that was not the case! GREAT DEALS and GREAT SERVICE! Plus, we were returning customers and yet they still had major benefits for us. Thank you, Sara and the Stanton Optical team, for your dedication to customer service! It was a joy, spending an hour here! (Quite a productive hour too!)

I honestly don't even know where to start. My experience with Maleah was beyond frustrating. Edith…read morewas amazing tho. I got glasses from here the same day. After the drive home I couldn't see clearly out of my right eye. I came back next day and waiting over 45 minutes i finally got to talk to Maleah about it, and instead of checking the prescription or making sure the lenses were correct, she brushed it off and told me that I just needed time to adjust. The problem with that excuse is my prescription DIDN'T EVEN CHANGE, so there was nothing to "adjust" to. Why didn't the guy in the beginning tell me like she did, they won't check your eyes for another week, keep in mind I asked to check the lens not my eyes. On top of that, I was charged more than what I was originally told online and in person. The prices I was quoted didn't match what I ended up paying, which only added to the frustration. $50 extra. The whole experience left me feeling like my concerns didn't matter. When a customer says they can't see out of their new glasses, the last thing they should be told is to just give it time without anyone even verifying that the prescription is correct. I left upset, ignored, overcharged, and she wouldn't refund me the full amount. Save your money, time, and energy. Awful service, company, and attitude.