Over the last few years this store has updated and looks organized and clean. I frequently use the app to order items for pickup and the process is smooth and the employees are always helpful read more

Yesterday I placed an order for 24 items to be delivered the following day. I received an email a bit later stating that only 3 of my 24 items would be delivered. I cancelled the entire order. Now I will go to a competitor and pay the extra cost to get what I need. Cannot wait for the new Walmart to open. I hope the new one bankrupts the useless one. read more

This is a pretty typical Walmart. I like their coffee creamer selection, they usually have a bit more flavor options than at Publix. Typically, I will place a curbside order and do my grocery pick up. The quality is typically pretty good, although maybe every 1/6 times I have a issue with an item- ie; the chicken having been off or a pasta sauce jar already being open. They're good with refunds. The thing I do NOT understand is how they pack their bags......I kid you not, they put ONE item PER bag!!! It makes absolutely no sense to me, not economical at all. read more

The workers were very uneducated the self check out system is terrible and the employees don't know where stuff is located and the some of the water filters were open and the elderly employees with pink hair was very rude and manny shelf's were empty and employees were rude and some self checkout machines were broken read more

Wonderful service. Absolutely impeccable every time. Most orders include heavy items like water and sodas. Much appreciated flawless customer service. read more

Alex was outstanding in Walmart pickup. He was very kind and very efficient and I just wanted him to know ireally appreciated it.

Alex is the guys name .....Alex, yep the worst customer service ever. Waited over 30min for absolutely no help and an attitude instead. Alex I hope others complain so you loose your job. Not fit for your position. Maybe leave Alex in the pit where customers won't have to deal with him. I went to the counter inside for help only to be told I would have to see Alex outside. Complete disorganization I stood there not knowing what was going on. I was able to see the interactions of the other employees there and they too seemed clueless in what their purpose is. Save yourself the grief and go elsewhere. read more

Love coming here so much better than the dingy Dade City store and small and over crowded as well as unfriendly! I drive right by Dade City Walmart and head down to Zephyrhills just about every day because I come here for my hair my nails my food and my deli items! I might as well move right in someday I spend so much time here and money of course! Thank you for making everything so easy and accessible for all of us seniors in the area! read more

I have always forgetful, but now at 74, my memory i declining day by day and consequently, I sometimes leave some of my purchases behind. I try reaching cu service for hours and no one picks up. I don't drive and have to walk back to the store in scorching 90+ degrees and by the time I get there, i'm beyond exhausted and on the verge of passing out. Had Publix had not been as expensive as it is, I would have stopped shopping at Walmart years ago. Yesterday, I again left one of my bags. I called the store for hours, but as always, no one picked up. I finally decided to contact their main customer service and spoke to a very apologetic guy. He briefly placed me on hold so he can call the store. He told me to go there with my receipt to claim my bag, which I did. Headquarter's number 800 963-8442 read more

Waited for 30 minutes to have paint mixed, no one ever showed up up. No one asked us anything.. worse customer service service I have ever experienced. read more

Watched a guy with a full shopping cart, bag all the items at self checkout,without scanning any item ! No one did anything! Got home and called the store about 10 times no one answered! read more

It's a great store convenient and clean great store. Good service good people good stuff

Worst store I've ever dealt with. Reported to customer service the following incidents five times and each time told me they would escalate it to corporate. What a joke! 1. Curbside pick up is extremely slow. They send emails stating you've received your order but do not receive it 5-25 minutes later. Today (3/13/23), arrived @ 10:14am and 15 cars ahead of me. They have 2 people bringing our orders at a snail pace. I knew with 15 cars ahead of me, I would be sitting there for at 45 minutes and I had another appt @ 11am. THIS HAPPENS ALL THE TIME AT THIS STORE. 2. No one answers the phone at the store except for auto and pharmacy. Customer service at store told me they have no one to man the phones. 3. Curbside employees are generally not efficient and not friendly. A couple of professional and friendly employees. This store is not managed in the way a true store should be managed. The store manager must not know how to do their job or they don't care. Walmart is a billion dollar corporation and can't have efficiently run stores. This inefficiency and unprofessionalism will eventually cause major problems for Walmart. read more

One of the worst stocked stores, and that's saying something. If you can find someone to ask a question of they couldn't care less for your question. Stocking is sad, pricing?, what pricing. read more

I'm disabled, I don't walk so I always order online and pick it up. I would never, ever approve of paying $10 for Nature's Own Honey Wheat Bread so Walmart can send it to me in Florida from Texas. I'm on a fixed budget and now I will be very careful and non trusting of WALMART. Very PO!! read more

Stopped off at the liquor dept and grabbed some brewski's before I went over to curbside pick-up. Knew it would be a minute,(lol), so I came prepared. I saw that there was a lot of people waiting for stuff and things seemed a little bit slow. So I rolled one up and torched it up in the parking lot .Why not? Gonna be here awhile anyways. What the heck. So I just chilled out and turned on some music. After a little while the guy came over to the car and I rolled down the window. The look I got was kinda funny because I guess I had forgot to roll it down after lighting up, lol. Anyways, it turned out that I had forgotten to let them know I was there for a pick-up. My fault. So I just told the guy it was cool and I would just come back later. He was so cool about it. So I went down the street to Hungry Howie's and got me some pizza read more

I know nobody likes Walmart. But this one is well run. Clean, fast checkout and well stocked. Getting into and out of the parking lot can be challenging, but that isn't the store's fault read more

Unfortunately this is the closest Walmart to where I live. I do not make it a secret that I am not a big fan of the chain, but I do come here when I have to. Despite my reservations for the corporation, my feedback is based on other Walmarts that I have been to. This is a "Supercenter" that includes groceries and an automotive center. This location is only 5.6 miles from the smaller Dade City location on the same road. Despite this location being much larger, it seems they cannot keep essential items in stock quick enoughm I find myself running to the Dade City location where items are stocked to fill the gap. Prepare for long lines just about all the time. Most of the the checkouts are self scan and go, the two or three with cashiers might have one on duty. Getting near the checkout is similar to herding cattle. Even in a non covid Era they need to radically change the checkout process here. If you have any anxiety issues, avoid this location. read more

I tried calling the automotive section several times and got no answer. So I called the general operator to find out if there was a problem at automotive and also got no answer. Walmart...answer your phone! This is a basic business practice that every business I was involved in pounded into employees. Love your location, but customer service really, really needs work. read more

Walmart is the main place to shop in Zephyrhills. This is indeed a superstore but has just about everything you need. But some time it cat overwhelming. Left side of building is a nice spot the sunset. read more

they are starving my children!!! I ordered grocery this evening to be delivered to my house. However, the driver couldn't find my house But they did not communicate in any form. They returned it to the store. Now I'm being told that the order was cancelled and it will take 10-14 days for the money to go back to my bank. I explained to walmart I have no groceries for my 4 children and no more money for two more weeks!! they did nothing to resolve this issuee!! read more

I've been calling this Walmart for the past couple of hours and I've been left on hold for almost 20 minutes and then they just hang up the call. Worst customer service ever! Do not recommend at all. read more

This specific Walmart is sooooooooo sooo sooo SLOW in curbside. All these cars waiting for 30 mins passed the time we are supposed to deliver to customers. They fckin up our delivery times. I don't understand. Being patient is 10 min or 15 but 30 minutes is ridiculous! read more

I love the guy Matt behind the deli. He is so helpful. But here's what I can't stand in any store is self checkout out. I refuse to use one. I mean seriously if I'm ringing up my own groceries etc why am I not getting paid or a discount? Next those people shopping for pick up. They run into you and don't even apologize or two of them will stop in the aisle and talk not caring for customers. One more complaint, the person at the door checking your receipt. I walk right by. If they try to stop I tell them to call Loss Prevention immediately. It is illegal for Loss Prevention or any other to stop unless they (Loss Prevention) personally sees you read more

Horrible store pick up! Waited at my designated time over an hour then they forgot $94.00 of my groceries and I now I have to wait 3-5 business days for my refund. What an inconvenience! I had to go to another store to get my remaining items. It made me so stressed. WALMART, YOU LOST ME AS A CUSTOMER AND I WILL SHARE EVERYONE MY STORY NOT TO SHOP THERE!!! read more

We go here often when we are here for the winter. It has not changed except I used to try to stay away on the weekend but, now it's busy anytime. We went today on a Wed. afternoon and it was packed, not much parking and shelves empty. I've lowered my rating to 3 stars and we're going to look for another location. read more

My 20 year old daughter who lives in Tampa but drives to the Pasco County Police Academy had a leak in one of her fairly new Walmart tires. She called to make a appointment but they said they were really busy. After explaining her situation, the Lady said to bring it in & they would sneak her in the schedule. They did not find a nail or screw but they did remount the tire & make sure the bead seal was good. I don't remember the Lady's name back in Auto but she deserves a pat on the back for this. read more

My favorite Walmart So glad it's right by my house! Everyone is always helpful and hard working.

This WalMart is perpetually out of things. Many popular items are habitually out of stock.Their Yard/Outdoor, Automotive and Hardware Departments are severely lacking. Waaay too much "seasonal" action. Gutting whole parts of the store for Christmas starting in September!!! Never enough Cashiers! I don't want to check myself out!!! Maybe worst of all....the online shopper people clog the aisles with their carts, cut off regular shoppers and are rude. Store stockers are not much better. Get with it WalMart. Availability, Price and Customer Service must be paramount at all times!!!!! read more

Well went for oil change I could tell short staffed! The issue was the waiting room it was felty! The chairs from a thrift store had tennis balls on the feet? They had two of those a bench from a bus stop yes a bus stop! The floors nasty and hadn't been cleaned god only knows how long? The TV setting on a fireplace yes a cheap fireplace no doubt a return I mean in Florida! The TV was broke and a trash can stunk so bad I moved it away! read more

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I've only ever used their drive up service and it has been perfect every time. Employees are polite, they've all observed Covid safety measures, they are quick and accurate with bringing out my order, and have always loaded it safely in my suv. They have convenient hours and have always been on time or early. Previously, I've avoided Walmart because I don't care for the experience of shopping in the stores, but the order app and pick up service is unbeatable, and now this is my main grocery store. read more

Give me a W, give me an A, L, M, A, R, T. What's it spell???? WALMART!!!!!!!! I know it is not all too exciting, but hey they got everything here including auto services at a decent price like oil changes, new tires & new car batteries. Blah, blah blah! it is boring, but we all need it, so fine, go here. This Walmart is one of those places where you can gather up pics for those interesting Walmart emails. It is true. If you want true entertainment while you are bored getting your tires done, I'm pretty sure you will find it here. read more

The employees are unaware of how to wear masks. Maybe one in 5 actually doing it right. Very busy store with little to no social distancing especially by the employees read more

Ordered two tires online and set up an install appointment. Arrived at the store a week later when the tires arrived and the appointment was scheduled. I was the last appointment of the day and when I got there was told that the service department was behind so I would be waiting a while. I told them no problem as the gym I use is next door and I could just go there until the truck was ready. After 30 minutes I was told that they would not be able to install the tires on my truck as they were not the oem tire size. I said that I did not want them then , well they were unable to return them for anything but store credit because I closed the account I used when ordered the tires. I didn't want 300 dollars in store credit . So now I am stuck with two tires that I can't get put on my truck and will have to order new tires through another business. The auto manager didn't seem to care and neither did the employees. The entire thing was a massive waste of my time and money . As the only Walmart with a auto center is not even near my home . I personally felt that because I was the last appointment of the day and that they were behind, that they made up an excuse for why they could not do the install. That way they would have one less vehicle to do and could get out on time. This was a $300 dollar mistake I won't make again. Now that is 6pm on a Friday, I will have to go the entire weekend to wait for Monday so I can order tires elsewhere and schedule a appointment to get them installed. And I have two tires I can do nothing with as most shops will not install tires not ordered through them due to liability issues. read more

We came here around 11pm one night to check out the merchandise and the crowd that shops in there at that time. It was very interesting. The place is open 24 hours!!! Talk about maximizing their profits. They sold guns here which was scary coming from the Bay Area where I don't think my local Target sells guns and rifles. Must be demographic marketing at it's best. I tried not to look at the others shopping there but some I couldn't take my eyes off of, I was so fascinated. There was the family with 2 kids under 5 shopping around, shouldn't these kids be sleeping by now? There was the couple in the check out line which had like 10 huge rolls of ground beef or the ones that had like a whole shopping cart full of random items like motor oil, shampoo, etc, it filled up like 20 Walmart bags, at least. There were the mullet men, I could go on but I will digress. They kind of carry everything at a Walmart, which is scary. My friend says that if they don't have it at Walmart, you probably don't need it then. I could see how that was true since you could get stuff for your car, you could redecorate your living room including repainting it, set up an entertainment center, and even then go buy some meat, fresh produce and baked goods to make a dinner before you walk out of that place. They even had live fish in the pet center area, you could even shut up your kid who wants to leave before you make your way through the whole store by getting them a live little pet fish friend to hold OR for the girl, a Carol Burnett limited edition Barbie Doll which we saw in the clearance aisle, while you take your sweet time walking through the megastore. The peaches were on sale for a $1 a pound, that is pretty freaking good no matter where you are buying fruit and the red seedless grapes we got were sweeter than the ones I get at Safeway back home now. Maybe Walmart isn't as horrible as I once thought. But I'm probably more just a sellout and have just given in into the Man and am happy to take my $12 Danskin black workout pants with me out of the store and feel content with my bargain I just picked up. Sigh. read more

Walmart Supercenter - From the Hunting Section - Department Stores Near Me - Zephyrhills, Florida

The parking lot is disgusting. It is always so dirty with trash every place. This is a big turn off. I have been to many walmarts in many states and have never seen a parking lot so gross as this one. The associates are not that friendly. Many times I have gone in for certain items and they are out of it. The store needs to be zoned more often. It looks a mess alot of time that I have gone in it. I am very disappointed in this store and do not like going in it. Please get that parking lot cleaned up. read more

If you purchase for pickup make sure that BEFORE you leave all of your items are in your vehicle or refunded! I ordered 5 containers...after waiting for half an hour they told me they only had 2 . I was told that I would automatically receive a refund. it's been 4 days and still no refund. read more

If I could give a one tenth of a star, it would still be way over rated! higher prices, rude clerks and the customers need to be restrained I only go there when I can not get the item (one) anywhere close by. I would never shop for food or for clothing here, prices are much better elsewhere. When you need assistance the two answers are 1 Dumb Look. 2 I don't think we carry it. Poor Sam must be rolling. read more

You can tell the type of business model... Customer centric (successful) or staff centric (failure) quite easily. A staff centric business blames it's problems on being too busy or too rushed to do the job right in the first place or the customer for having the audacity to notice and actually say something. And of course, staff or Manager's response should always be... Perhaps you should take your business elsewhere. That solve all the problems. The business is a little less busy and there is one less customer to complain about a problem staff member. read more

The customer service at this Walmart is horrific. I am currently on hold with them trying to find my misplaced license and they have transferred to customer service 6 times where no one answers the call. I have had issues in the past with customer service, where they misplaced my Christmas lay away. Also, I bought a door knob there once which the key that it came with didn't work. When I tried to return it they gave me such a difficult time. You guys seriously need to train your customer service people better. They were rude and didn't know anything that was asked to them. read more