Everything went well. Actually beyond well. They were awesome…read more Everything was so messed up and they got it all right

This community pharmacy is exactly what the big chains are lacking ! They care , they serve the…read morecommunity, and they treat you like you matter . They never run out of medications , they deliver if you can't get there , and they always greet everyone politely with a smile .

Dropped off a prescription for my son over a week ago. Pretty sure they never submitted it SINCE…read moreTHEY SAID IT WOULD BE READY 4 DAYS AGO. This is the second time. Most likely will have to go back to the doctor to get a new prescription as this is considered a schedule II drug. Impossible to speak to pharmacist on the phone. Automated system is frustrating and useless. You leave a message and nobody returns your call. YMMV

I would rather give 0 stars but cannot. Yesterday, I experienced some of the worst customer service…read morein my 70 years. I was discharged from the hospital after being admitted for acute respiratory failure and bronchitis v pneumonia infection. I was discharged with prescriptions that were sent to the CVS at Zephyrhills. I was only discharged after these medications were reported to the hospital as ready for pickup, according to my discharge papers. Upon arrival at the CVS, I was only given 4 of 5 of the prescriptions, at 3:43 PM according to the receipt. The tech was acting as though the transaction was complete, when one was missing. We asked about the fifth prescription. We were told Aetna would not pay for it and the cost was over $18. We responded that we were agreeable to pay, that that was acceptable, that we needed the medication. She said that she could apply a discount, to pull through, drive around, wait 10 minutes, and come back for a lower price, even though we repeatedly tried to tell her that we did not care about that, but we did pull through. After we waited 10 minutes and then drove back, we heard a different story, were told to pull through, drive around, wait 10 minutes, and come back. We went through this multiple times for more than 50 minutes, until she finally told us that the CVS store did not have the medication, that we needed to go find it some where else. There was no offer for any assistance even though the store had reported to the hospital that the meds were ready, otherwise the hospital and/or staff could have adjusted plans. She said that we had to go back to the hospital, get another prescription from the doctor, and call or drive around to find a store that had the medication. I find this unacceptable service. A hospital releases patients when no longer in respiratory failure, when their life is no longer in danger, that does not mean that the patient is "well". They are generally not "well". I was not definitely "well", just because I was no longer in acute respiratory failure. I find it extremely poor customer service that a tech was telling me that even though it was the CVS store's fault that they did not have the medication, even though CVS told the hospital that they did have the medication, that the onus was all on a weakened, sick, infected 70 year old to deal with it. I have been dealing with it for more than a couple of hours today, calling back to get another prescription from a doctor who is no longer on duty, to be sent to a different pharmacy chain. When you really truly, need good pharmacy support, this CVS store in Zephyrhills is not the place. At this time, I would not have the new prescription sent to a any CVS store. I am extremely unlikely to ever spent as much as 1 cent at a CVS, or funnel any money from any insurance to any CVS ever. I could only recommend this CVS Store if you want poor substandard service that leaves you worse off than when you got there.

Fabulous Publix. The staff is so polite and just great. I highly recommend this clean Publix…read more Publix, where shopping is a pleasure. Always.

We've been looking for a new pharmacy that is close to where we stay and I think we have found it…read more We checked prices at several other pharmacies but, they did not come close to Publix. They also accept Good RX and there are usually low prices available on most of our meds.

I was so upset with these folks! My 5yo daughter got sick while out of town so we stopped by the…read morewalk-in clinic in Zephyerhills on our way home to expedite getting her some meds. We were quickly seen at the clinic next door and prescribed amoxicillin. The asked where I wanted it called in and I asked if the pharmacy next door was quick and was told yes. So we transferred the scrip next door. I walked over and let them know what I was waiting for and was told it would be about 20 minutes. I hung out in the little store about 30 minutes and was told they just realized they didn't have enough amoxicillin to fill the script, that they could fill it as a partial. I told then fine, I could get her started and fill the rest at home. They said I'd have to fill the rest there. They knew we didn't live there! They asked if I wanted it transferred to the CVS around the corner... just to wait another hour?? We were on a time crunch and couldn't wait any longer. I was so upset I just left and had it transferred to my home city. How in the world do you not have enough of the most basic medication there is?!? So frustrated that they couldn't have let me know sooner while my daughter was miserable in the car.

My doctor sent my prescription to the Walmart pharmacy and I was told by my doctor it would be…read moreready in 20 minutes. When I went to pick up the prescription they told me they didn't have anything for me. I called my doctor and she said that they should have it and it wasn't a problem on her end and sent the prescription again. I called the Walmart pharmacy to confirm they had it before I went back. They said it would be ready at 5:30pm. When I went to pick it up they said they don't have the medication at all and they could order it and it would be here on February 3rd. It's January 29th and I can't go back to work until I have been on this medication for 24 hours. Then they told me that they can send it to another Walmart pharmacy 30 minutes away and it will be ready at 6:30pm. The Walmart pharmacy closes at 7pm. They didn't call me to tell me they didn't have the medication after they told me it would be ready at 5:30pm. They're wasting my time and gas.

Over the last few years this store has updated and looks organized and clean. I frequently use the…read moreapp to order items for pickup and the process is smooth and the employees are always helpful

Yesterday I placed an order for 24 items to be delivered the following day. I received an email a…read morebit later stating that only 3 of my 24 items would be delivered. I cancelled the entire order. Now I will go to a competitor and pay the extra cost to get what I need. Cannot wait for the new Walmart to open. I hope the new one bankrupts the useless one.

Too many times prescription medications and Otc medications are out of stock in pharmacy. Took my…read moreprescriptions elsewhere so that I can get them all in one place. The pharmacy brings down what is otherwise a great store. But I don't find myself shopping in a place like this unless I'm using their pharmacy and this one I just had one too many frustrating refills with.

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.