Had a wonderful person in bakery named Sam and customer service helped with my refund. She had Coach on her ID. Thank you

WALMART MUST BE STOPPED! Instant grits is trash. It's got black particles of unknown in more than several boxes that I have purchased. The quality of Walmart grocery needs to improve! read more

Walmart Supercenter - This is my instant grits with the particles I picked out of the grits of more than several boxes and multiple complaints to Walmart! - Grocery Near Me - Villa Park, Illinois

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Worst shopping experience of my life. The cashier was only able to ring out $500 worth of groceries, and had to stop for some reason, and had me pay the $500. Mind you, I still had $72 worth of groceries to pay for. So I pay the $500 of my groceries, and then the cashier continue to scan my remaining items. So, I attempt to pay again, using the same OnePay method which I used to pay for my initial $500 worth of groceries. However, this time around, the transaction wouldn't go through - even after several attempts. So after spending $500 at Walmart, I still ended up having to leave $72 worth of groceries behind because Walmart's stupid OnePay failed to successfully complete my second transaction that was completely unneeded to begin with because the cashier stopped scanning my items after the first $500 work of groceries were scanned. I hate Walmart's no tap/scan/digital policy and their OnePay QR code payment system failed to help me complete my grocery list. I'm with my partner at home right now, and we're unable to cook dinner tonight because I was unable to purchase all my groceries this evening at Walmart. Buyer beware - Walmart's OnePay system is a scam - and don't shop here unless you absolutely have to. read more

Shopping at Walmart usually drives me crazy. However, as we want to DIY our wedding centerpieces, I knew this would be the place to get supplies. Store was easy to navigate and surprisingly very clean. Decent amount of parking. read more

I should've known not to step in this store again. I was previously shopping with a friend in a different (nicer) Walmart and now I needed to return a couple items. There was an issue with my receipt not scanning properly. While we were trying to resolve the issue, an impatient customer (back in the line) started yelling out insults, and eventually came up right behind me. This older man (about 60 years old) continued intimidating, threatening and harassing me. This continued until the police arrived. The customer service staff member, the lead (Deja), the store manager, and their security all failed me. There was one employee who helped me escalate my request for help when I caught her coming out of the break room. I called Walmart's corporate office to report the incident, but it's been over a week since they said they would call me back. This store is a disgrace. read more

We have nothing but praises for this store. On a recent trip to Illinois, my husband needed to buy a quick shirt and left his prescription glasses in the store. After several phone calls, we connected with an Associate name Shaquita who actually looked for and found the glasses. We live in Georgia and asked if the store could mail the glasses to us. She agreed to check with HR and call me back. She followed through and did everything she promised. She contacted us today to inform that she received permission to mail the glasses to us. Not all customer service is directly related to Point of Sale. Sometimes, it's the extra mile that an employee will go when no one is looking. Thanks Walmart and an even bigger thank you to Shaquita. Good Deeds are always rewarded! Mr. G and A Gary read more

Not too busy and a lot of line open! I returned my items I purchased in LA, and was on about my day.

They do not answer their phone. Never. Nada. There is no way to talk to anyone unless you drive to the store and go inside. Not a good way to run a business. read more

My review is on the Pharmacy here. The staff in this pharmacy are exemplary. The pharmacist, I think his name is Amit, knows every customer by name and greets them as soon as they enter the pharmacy. He always remembers to ask about my spouse, too. The staff here are very knowledgeable and always helpful. They usually have the cheapest price (whether it's Good Rx or another) already researched for me. And I'm always in & out very quickly. I can't say enough good things about these medical professionals. They do Walmart PROUD. read more

I had two bad experience here at this Walmart in the same day. Nancy the team lead was really rude just because I found a hit price error totaling to 100 dollars in savings. I had a L cart for the items I got and the cart push was walking to be to get the L cart and I did even have the item in my car and he hit me on my leg and pull the L cart away before I had the items in my car. Do not go to this Walmart. read more

Walmart Supercenter - the entrance to the pharmacy - Grocery Near Me - Villa Park, Illinois

Such rude employees!! Go somewhere else this is not a friendly walmart. First off, with retail if you close at 11pm. you lock your doors at 11. you don't get to walk out the door at 11pm. YOU CLOSE THE STORE AT 11pm. Got to walmart at 11:58 and doors were already locked, all I needed was one item and I knew right where it was. There were still two people checking out and I would've been in and out before one of those two were finished. However when I walked in they stated the store was closed, registers were shut down and no entry after 11(even tho doors were locked before then.) Instead of letting me run and grab my item that would've taken 3 mins of their time they wanted to sit there and argue with me while someone was checking out that took longer. Never let me grab my item and I needed it before 7am when they reopened. Long story, thanks for listening but very rude and not understanding! read more

Came in on a Saturday afternoon and it was real busy, most of the employees were busy in most of the isles helping others, it's a pretty decent Walmart location and I had no problems looking for anything I was looking for, had to wait a few minutes for a shopping cart but I already expected that because it's a weekend, my overall shopping experience at this location was great with no complaints at all. read more

The older Indian gentleman working the photo counter today (12/20) around noon was such a delight. The store was crowded, there were too many employees stocking in the middle of aisles and the lines at the register were ridiculous (we waited for over 10 minutes). But that photo guy made it all worth it! read more

If I could give zero stars I would! Did you know that Walmart orders from 3rd parties on line? I went to take back a Christmas present .I had the email with barcode but Walmart would not credit me so I waited 18 minutes for the manager to tell me that Walmart wouldn't take back my item because it's from a 3rd party order. I then had to call the Walmart . Com number and was waiting for a person to talk to when the manager said she could give me a gift card so I took it and got out of there. read more

It's a Walmart. What can you expect. They do need more people at the register though as all Walmarts do

Everyone here was really nice and helpful. I'm not sure why this Walmart has such bad reviews but I had a very positive experience here. Literally every employee I came across was friendly. The very first people I came across were even willing to help me get something I needed. This was probably the best Walmart experience I've ever had. Again, this is my personal experience but I seriously have no complaints about this Walmart. My experience was absolutely seamless. Would defintely go here again. read more

This Walmart Supercenter is the best store in City, they have the best and great products that has a fairly prices. They have lots of variety, good selection, and they also have international products. You can buy anything at their store in such a reasonable prices, and it won't break your pockets. You can save a lot here compared to other stores. Their store is very organized, well-stocked, and always clean. And also their location is so easy to find and go to. They are near to other landmarks around the City. Their staff are so helpful and nice, they are so professionals and knowledgeable with all of the items that they are selling. I really like coming here again and again, because I always find anything I need here. I save a lot of money every time I shop here. Highly recommend this Walmart because of their great customer service, professional employees, amazing products and items, and also great experience. Will definitely go back here again to do shopping when I'm nearby. Thank you Walmart! Keep up the good work. read more

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Every single time I enter this place, I have to say a short prayer in my vehicle that I don't absolutely lose my shit and end up on the 10 O'clock news before leaving. I come here every Saturday to get groceries. I have had a number of amazing experiences here that I could NOT make-up. There was the first time I used the pharmacy. I was getting my pain medication and one of the girls came out from behind the counter and demanded to know what I was getting it for in front of about 20 other people waiting. Then the head pharmacist came out and insisted I tell him. After waiting 45 minutes at this point I was so upset I said in front of 25 people, "I have two herniated discs in my back!" There was the time I walked to the back to get dog food and there was a guy stocking the dog food and a girl across the isle in the baby department and they were loudly talking about another employee dropping the "F" bomb every other word n talking about what a horrible employee this person was and yelling across the isles. There was the time I tried to return a swimming pool and the lady at the customer service desk demanded to know if I purchased it there or somewhere else. I can always count on checking out my own groceries as there is only 25 empty checkouts and their excuse is that their employees don't show up for their shifts. I can guarantee that if I'm looking for anything in the sewing department I'll be sure to have to walk over to electronics to ask for help. Don't forget about the ppl standing in the isles trying to rope me into buying cable. When I ignore them they try even harder while asking me to give them a high five. It's all I can do to stop myself from throwing a can of corn at them as I walk by. You can bet they will be out of at least five items your looking for and as you walk by the stock boys with their headphones on and pants down to their ankles as they eye you up n down n make you feel like ur being sized up for auctioning to the highest bidder. If it's my lucky day I will actually get a checker to check out my groceries, but during the whole process I can always count on a girl they call " Vasi" to be running thru the isles watching the cashiers scan groceries so she can recite all the produce codes to them. If she doesn't thank me 45 times from the checkout to the door for shopping at Walmart, I think she might explode right there in the store. I don't know who's worse. Her or the front end customer service manager who walks back n forth yelling, "Hey Girl!" And walking like he's on the Versace runway in his yellow Walmart vest. The only person I look forward to is the greeter Jennifer who stands at the door bcuz she's so kind n makes sure I'm ok as I have a look of complete horror on my face as I leave the store two hours later. I'm going back next Saturday. Someone pray for me. read more

I ordered online and when I was given my order, I was given multiple food items that were past expired and had mold on them. How does someone give moldy food to a customer read more

Run!! Go somewhere else!! Rude-Nasty-unhelpful and disrespectful employees!!! I was at the returns and 4 ladies just stood around talking and just ignoring me then they walked away. Then another very rude lady said they are closed. It was exactly 8:00 pm. I was their waiting before they closed. I asked for a manager and Thankfully she helped me. And was nice. Over all don't shop here!!! This place needs a serious make over and most of the staff needs to learn a lot manners and respect!! read more

I've been coming here for at least 20 years. What happened to this place. It's a disorganized mess! Now I have to go to target and I don't even like target. Someone please fix this mess. You ask any one in the store they don't know where items are!! Terrible read more

Had to get something fast and I came to this Walmart and there is plenty of parking, but a lot of people as well. I understand since there is a lot of people the store cannot be maintained cleaned all the time so it is not. But I did manage to get what I came here for and I saw other things here that are good in value. So it is ok since it is a bit of a mess but good in value. The checkout was fast and I was on my way. read more

Walmart Supercenter - Grocery Near Me - Villa Park, Illinois

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I brought a set of cookware made by tasty. Do not buy these paint peeling in about 4 months . Their customer service will not even respond to your email. You've been warned. Horrible all the way around. read more

Walmart Supercenter - a close up of a green bowl - Grocery Near Me - Villa Park, Illinois

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We were visiting from out of state. I was hesitant to stop because of some of the reviews, but I'm glad we did. The store was super clean. They had a decent selection of things. If I compare it to other Walmarts, I'd say this is above average! read more

Since I do enjoy some of the perks of Wal-Mart stores, but cannot tolerate the absolute goo which is the Wal-Mart closest to me (in Northlake), I consider coming to this location every-so-often appropriate. And yes, to anyone that thinks this Wal-Mart is bad, visit the Northlake one, then tell me this one is bad. I DARE you! Anyway, a few of the things I like about this Wal-Mart in contrast to the foregoing location: - Not as messy. The store seems kept in tact pretty well. Relatively easy to find things. Cleaner also. - Bigger/not as crowded. There is room to walk around and take your time. Pretty calm atmosphere. - Seemingly friendlier employees. That's not to say that every single employee here is loving life and wearing it on their sleeve. But the overall vibe in this regard is a positive one. That about sums it up. Not spectacular, but not at all bad either. A pretty respectable Wal-Mart. read more

Walmart Supercenter - Grocery Near Me - Villa Park, Illinois

This Walmart is the best and great place that I have ever been, their items and produce are so phenomenal and high quality. All of their items are budget friendly, you can buy anything you want in such a fair and reasonable prices. You can save a lot of money at this store compared to other stores around. Their employees are so knowledgeable, accommodating, and professional. They are so great, their service are so fast, all of them are helpful and cheerful, and also you will be satisfy doing shopping there and it will make you go there and shop again and again. Their place is so huge, they got the perfect location, it is so near in other landmark and well-known places around the City. It is so easy to go there, very convenient, and amazing place. 5-star for this Walmart store because of their wonderful service, awesome items, very friendly employees, and for such a great experience. Will definitely come back there again and also will recommend this to all my friends and family. Thank you Walmart, will shop there again when I'm nearby. Thumbs up! read more

Walmart Supercenter - Grocery Near Me - Villa Park, Illinois

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I both grew up and live in areas that are Target-centric, so I've gotten used to Target and often enjoy the selection and experience at each one (even the cramped but decently well stocked location in the Loop). I was in the area and decided to get some essentials (Neutrogena stuff, generic Clorox wipes, etc.) for cheap at this Walmart. The prices here are truly wonderful - most things here are at least $2 cheaper than anywhere else. :) It was also pretty crazy how well stocked the grocery area is - it is enormous and has a huge variety of non-perishable goods. I was surprised, though, at how much perishable stuff was here, such as meat and a produce area that was above average in terms of quality, value, and selection. Of course, my limited experiences with Walmart are never wholly positive, because something about the experience always feels like a hot mess. This is perhaps because Target feels more streamlined somehow. Also, this Walmart in particular felt like a huge, semi-depressing industrial warehouse with overly intense lighting. The aisles were very cramped, too. Target isn't exactly known for its stores' decor, but it often is a bit better of an experience. read more

I mean.. It's a Walmart. With a lot of things in life, you do get what you pay for ;) But with that being said, they had two out of three things that I needed which is a good thing because one of those things was not in stock at the Walmarts closer to my house. The one thing they didn't have just happens to be something that I've been hunting for not only at Walmarts but other stores like Walgreens and CVS to no avail. Close parking on a weeknight, I got in, I got what I needed, I got out. Fine by me :) read more

Getting out of the parking lot sucks. Don't come at rush hour! Standard Walmart experience. read more

I have been calling this location for 2 weeks and I've tried every number 1-5 to see if anyone else would answer and nothing! Back in October I bought 2 of the same onesies since fitting rooms are closed due to the virus which I totally understand and when I tried returning stuff I was told they weren't accepting returns at this time due to the virus which once again I understand but wtf why didn't the cashier tell me that before checking out with the clothes I was purchasing! It would have been nice to have been notified and my 90 days is almost up before I can return my stuff and I get no answer! The workers there are so rude and unprofessional nobody cares in that workplace and it's very sad and disappointing that I stopped going to this location. read more

Beware of the nasty red light camera at this Walmart. I will no longer shop here because of it, even though it is close to my house. Target will continue to get my business. read more

This place is great people that work there are amazing and I know it's out of their hands but I just wish it was 24 hours again would like to give a shout out to a nice lady who works daytime brunette short hair glasses who always touches base with every customer who comes through in a friendly demeanor she is awesome when people go through the checkout read more

Someone in the curbside pickup department released my order when I had not picked it up. No one at the store answers the phone but at least customer service was helpful. read more

Piss poor customer service. My wife and I were looking for an electronic device. There was three worthless employees in electronics. Not one of them asked if we needed help. Amazon thanks you for hiring the bottom of the barrel. We ordered what we needed right there in the store as your employees continued to ignore us. read more

Hung out with a friend in Oak Park. Went to the Walmart in Cicero. It was crazy busy. We wanted a peaceful shopping experience. She had been to this one before an liked it so we traveled to it. From 290, it is not really that bad. It was 13 miles. Took about 20 minutes. So worth it. It was what we wanted -not crazy busy, cute selection of clothes and such. She bought some groceries and I bought a cute T-shirt with pineapples on it. Yay for pineapples! So despite it being a Sunday, this place was not crazy, Good shopping experience. I have no complaints! read more

There are any 1/2 stars....This is the location horrific! It's under stocked, filthy and never has enough registers open. The only way to get out quickly which is my goal is to do self checkout. My husband complains that this takes jobs away from people but it also helps me to get out as fast as possible. ..there are NEVER enough lanes open..... read more

I go to this location about once a week since moving here in 2007. Tonight at 10:30pm was the first time I encountered 4 scruffy males with handwritten cardboard signs demanding my attention as I entered. I ignored them (not even eye contact) and one of them followed me into the vestibule but not into the store. Same on the way out so I ran to my car since that is where my weapon was. I don't feel safe at this Walmart when panhandlers are yelling at and following the customers. I was going to report this to the store manager but 1) they never answer the phone, 2) the shopping cart attendant was in the parking lot collecting the carts as if nothing was wrong and 3) management is only present during the daytime. Therefore I can only conclude that Walmart endorses this behavior. Compounding this is that I no longer see RVs and Semi cabs parked at the far end of the lot like before the pandemic so now customers have no one to run to for help. I'll try the Glen Ellyn location next week and if they have the same problem then I'm done with Walmart. Not worth risking my life! read more

STAY AWAY! This is the most poorly run Walmart I have ever seen in my life. Went in the middle of the night to pick up a bunch of cleaning supplies, and I had quite a few items in my cart. There were NO cashiers available, self-service only, and every single item seemed to have issues when I went to bag it. Total waste of my time. Ended up walking out and leaving the $200+ worth of cleaning supplies. Walmart "management:" WAKE UP! The $$ you save by not hiring cashiers is costing you LOTS of money. I am going to buy everything at Target in the morning, where they will actually have cashiers working. So sorry your "team" is so busy screwing around on their cell phones while no one is minding the store in the wee hours of the night. I will not shop at any Walmart for the next 90 days, and I need to get a lot of things. read more

Huge store--no employees ever to be found to help. It's unbelievable. Who is the store mAnager or GM that would allow this to happen?? Then Glorvette//Corvette Bell helped me and had the worst personality ever.. I will not be back and I am going to follow up this visit w a complaint read more

I'm giving 5 stars because of Amani. I lost my phone while shopping and it's a brand new 11 so I was frantic looking for it. I walked up to Amani who told me to see if CS had it. They didn't. CS told me to talk to the manager on duty who was NO HELP! Told me I had to use my phone to call the police, WHAT PHONE? Hispanic girl maybe 5'1, well Amani was there and she helped me. She called my phone bUt no reception then did the whole find my iPhone thing. Luckily it was still in the store and someone turned it into the vision center. read more