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    Walmart Supercenter

    2.0 (86 reviews)
    Open 6:00 am - 11:00 pm
    Updated over 3 months ago

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    Hood was left messy and dirty

    If I could give 0 stars, I would Yesterday 6/4/2025 we went Walmart store located at 11210 W Airport Blvd, Stafford, TX 77477 to replace my car battery, after getting a failure diagnostic at Firestone. The Service writer greeted us and registered the car informing that Walmart must run their own test before replacing the battery. At our arrival time, there were only 2 cars in services inside the TLS area. After the test was completed ( around 45 min wait) and the failure was confirmed, the services writer gave us a receipt, and told us that the battery was under warranty still and should be replaced at no cost to us. Took the receipt to the cashier who told us we need to go out and sign up the car again, and that the waiting time should be around 3 hours. We asked why we should sign up the car again if it was signed already. He explained that the first write was to do only the test and the second one would be for the battery to be replaced. We called the services writer and asked why we have to sign up the car a second time. The same explained to us that there is no need for that and went to talk to the cashier asking why we were given those instructions, and also if there was anything changed in the system that he was not aware of. The cashier replied, "nothing changed, but I need to get approval from the manager for the battery swap" My husband offered to replace the battery if he were given the tool, but the cashier declined saying that Walmart rules would not allow this and also, if the service is not completed at the TLS station, "they would not be able to honor the battery warranty" ( what would happen then if you take the battery yourself and take it to replace it, warranty would not be honored then?) Another 45 min or more, the manager came just to say that "he will need to see the old battery before he can authorize the change...." The old battery was brought by the service writer after my husband went and explain the situation. More waiting time, since the cashier left for lunch and no one else replaced him until after 30 min later. In my never-ending waiting time there, I learned that there were other costumers waiting for tires change since around 10 am... with the job not completed around 3:30 pm... Another cashier came, who was aware of our situation, because it she was present previously, but played ignoring the situation which we had to explain again. As happened before, she also required the manager "to authorize AGAIN" the battery swap. More time waiting for the manager, who finally came and said he needs to have the new battery labels in order to complete the transaction, something that should be already done, when taking out the battery from the storage to complete the replacement. The new cashier went inside the TLS to my car and took a picture of the battery labels. Once at the registrar again, they asked my husband for his ID.... Since when they ask at Walmart for your ID to change a battery?? The car is registered in their system under his name and phone number, the warranty info is there, what else they would need to complete this simple service and transaction?? When finally, we were able to get the paperwork of the service and to get our car back, my husband checked the battery installment and noticed that the cap that covers an important part to prevent electric shocks, was missing, they also left sort of cloth inside the car as well. A total mess, but mistreatment did not stop there. The mechanic purposely was delaying to give us the car already finished, when he finally came, after my husband asked him why he could not take the car out if was finished and papers given, he came with a very bad mood and temper and slammed the hood of the car so hard that we thought it will be broken. Looking for someone to give our feedback and concerns about the bad quality of the service and attention given, we seek for the Store Manager, no one could tell us if he/she was or not at the store. Then, we meet a Team leader at the floor who gently assisted us calling the Store manager. The store manager asked to be given the complaint details over the phone... After I finished explaining the reason why we want to see him, he said he will be out shortly since he was with an Associate at the moment. We wait for more than 40 min and he never came out. During this waiting time, checked the paper given to us and noticed that the same was not ours!!, it belonged to the costumer waiting for his tires since 10:35 AM !!!!! Which means that they provided another costumer information to us, without even looking at it, but they were so rigorous when they asked for my husband ID to "make sure" it was him the one registered in the system for a simple battery replacement???? Simply ridiculous. After the long wait, we decided to leave, the Team leader meet us again and apologized for the inconvenient and offered further assistance telling us where to complete a survey for this mistreatment.

    Scary place.

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    this walmart has pretty good hours and the size of the store is big but it gets very busy. lines move slow

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    5 years ago

    Love going to this location! Staff is very helpful and friendly. Thank you sherry for making my shopping experience great

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    They had 99% of everything I was in search of.

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    2.3(41 reviews)
    0.5 mi
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    This place has been going downhill in recent years. The pharmacy was always slow, but now they're…read moreconstantly out of stock on items that they should have readily available. It's not like they don't have tracking software letting them know that a prescription is about to expire and needs to be refilled. Even worse, their inventory system is absolute trash. They'll call you telling you a prescription is ready, but then when you go to pick it up, they never actually filled the order and you're stuck there waiting for them to fill it rather than picking it up and leaving. Don't waste your time placing an appointment for a flu shot, Covid shot, etc. over here. Just walk in and wait to be seen. You're going to be waiting 20+ minutes either way. I'm in the process of moving my default pharmacy with my GP to another place.

    I don't want my cosmetics burning by the sun. They should close the drape at sunset hours at least…read moreto protect these stuff on the top shelves facing east. I came to this Walgreens store to take care of a nature's call. Then, I decided to do a quick grab shopping. I really enjoyed watching the monitors on the high tech coolers. It was too fancy, so I skipped. Store was pretty spacious and clean. Customers were very cordial. Cashier was accommodating with my request for price match. Come to find out, the price on the website matches after coupon discount. Ah. She was nice to take $2 off without issues.

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    H-E-B - Crawfish time

    H-E-B

    3.2(143 reviews)
    4.5 mi
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    I love this place but man, it gets expensive! I usually come here for seafood, wic, and things on…read moresale you can't pass up. Shopping here for wic is way easier than anywhere else. I do have a complaint, buying live Crawfish! Culturally I need the owners and seafood department to understand crawfish. They should not be sitting out on a dolly until they're purchased! They need to be cooled so they can " sleep " until they're cleaned and boiled. I bought 10 pounds of live crawfish yesterday and every 3rd of them tasted like death. When that happens it's because they were dead before being boiled. Literally, they're inedible. Now I know they can't keep every single one alive, but what they can do is store them properly to prevent customers from buying dead ones. When you buy a sack you should expect 1-2 pounds to be dead and you take those out but for me to buy 1/3 of a sack and still get 1-2 pounds of dead ones are ridiculous. That's $5-12 I wasted. This wasn't the first time either. One time I got 7 pounds and I literally had about 2 pounds of dead ones in a grocery bag I wanted to bring back to the store to show them why it's important to store them properly but who has time to do all of that when I literally just dealt with the whole process of boiling crawfish.. they can't tell how long the customer will take to boil them , usually hours after purchasing them. please for the crawfish sake put them in the cooler so they can stay alive.. for reference , Louisiana does crawfish Texas does bbq, imagine me putting a brisket in the oven and baking it like any other piece of meat and advertising is as if I smoked it.. culturally it's wrong! Or if I boiled ribs before bbq'n them and acting like it's not a problem.. to each its own but truly to leave the crawfish out in the open waiting for people to buy them is a crime. Especially when people who aren't crawfish folk aren't just going to look and be like " yea, let me get whatever that is " people usually think " I want crawfish " and look around to make sure they're there before going to buy them.. it's for certain people know you have crawfish already you don't need them brown and ugly on a dolly to be sold * drop *

    Kudos to Anna, Aaron and Erika in their help in due diligence in assisting me with my issues today,…read moreon Christmas Eve also during a very chaotic time!! I came in earlier today to buy groceries and paid in cash and left without my receipt and the HEB gift card I purchased. When I realized I was without these two, I immediately retuned to the store. There were 1000 ppl in there and this one unpaid actor who was signing Christmas Carols at the absolute top of his lungs. In the midst of it all, they were patient with me as I couldn't remember what register I was checked out on and/or who rang me up!! But they took the time to help me out and we found the card! It was left at the register lol. Thank you all for the amazing customer service you all provided during such a crazy time!!

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    Walgreens

    Walgreens

    2.1(17 reviews)
    3.0 mi
    $$

    After 20 years patronizing this Walgreens, the atrocious service and inability to maintain…read moreinventory drove me to H-E-B pharmacy down the road. For the past year, Walgreens was chronically out of stock on commonly prescribed meds with 4-7 day delay in fulfillment. They also informed me that my insurance co-pay had changed and began charging me $90 for something. I'd previously paid $15. Just had my first H-E-B pharmacy experience. My prescription was filled immediately and I was only charged $17. Bravo for the Texas company (HEB) that actually serves their patrons and local community. The Walgreen's 'carpetbaggers' should return to whatever hole they emerged from.

    First and foremost, let me start by saying I use to really love this pharmacy and especially the…read morekind and attentive pharmacy manager Meha Patel. -- she is the best! That being said, my child saw his doctor last Thursday morning and his prescription was called in at that time (Thursday morning). I received a call that they did not have it in stock and they would have to order it (which usually takes 2 or 3 days tops). So after waiting five whole days, I call to see if it is ready yet since we are going on vacation later this week. They told me they are out and will have to order it... Why on earth are they just now ordering it after sitting on it for 5-Days already? Furthermore, we were told it will be in "later this week" which means we will be on vacation without medication... CONCLUSION: Go here if you want to wait a week for medication.

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    Walmart Supercenter - deptstores - Updated May 2026

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