Customer services was awful. Stood around for 20 minutes at the register and no one offered to help. Went to buy a new iPhone 17 pro max and they basically said we couldn't buy it with our credit when we had full cash for it. She was rude and just assumed I had bad credit. When I don't. I didn't catch her name. read more

cheaper! faster! every time! for two years straight! with each and every order (over 100) i compare the prices on my walmart and amazon account(s). walmart is the clear winner!!! also - if you order directly from the store(s) in your town. it gets delivered that day or the next day every single time! summary: walmart is always cheaper and faster every single time! - springfield mo read more

This Walmart could stand to be better when it comes to customer service. Most times when I shop here there is only two check out lines open. I don't like or want to do self check out. Most times I see a lot of employees standing around talking to other employees. Ask a employee where something is they might tell you but won't show you where it is. Our they don't have a clue where it is. Had this one guy that works there check me out a few times. Asked how his day was going and he just sighed and said I'm here. He also seemed frustrated dealing with most customers. Had another girl when she bagged my groceries put food products in with cleaning products. The greeters are usually friendly but some of the other employees act as if they would rather be somewhere else. read more

you can't have anything delivered without a tip. they sent my meds to the wrong place.i waited 3 days for a medication delivery.went through customer service 3 times.now I have to see a DR. for missing my meds. the food delivery is just as bad. I'd say that you probably know what I'm going to do next. the drugs are not opioids. these workers in the Kansas expressway store are lazy and even worse most of them don't care. im elderly and do not drive. I should of quit this service months ago. no more chances. if I could I'd give this place minus 10.they are going to cause great danger to someone if they don't fix things. they need better and smarter employees that care in the Kansas expressway store. customer service has no idea what's going on or how to fix things. read more

Who knew... not all Walmarts are the same?! Even though this one is a super center, it's not open 24/7. Maybe that's because of the area that it's located in though. I walked here from my hotel and passed a few questionable people. Where I come from, the panhandlers aren't like those folks. Anyways, even in the Walmart were questionable people. I didn't die nor was I hurt though. Despite the opposite of most of its patrons, this Walmart was clean and organized. I didn't find anything to be cluttered or in disarray. This location sells beer, wine, AND liquor. That's a first. Lots on clearance items to be found as well. Our cashier was sitting on a stool and refused to go to the tobacco lane for the patron before me. I heard them arguing about it, he said that they always walk over to the next lane and grab what he needed. She refused, resulting in him storming away mad. Yikes. If you're a local and have other options, this one probably isn't for you. For me, it served a purpose and in the perfect location, close to several other hotels in the area. read more

Walmart Supercenter - Orange Vanilla Coke - Department Stores Near Me - Springfield, Missouri

I am a disabled veteran. And I have MS. I have to use crutches to walk. I can rarely find a motorized cart when I arrive at Walmart. I have waited for as much as an hour for a cart. Walmart stores are just too large for me to shop without a motorized cart. Therefore Walmart has become my last choice in places to shop. read more

Auto department service counter workers are absolutely pathetic. Stood at counter for 10 mins with two workers not helping me. They walked off saying the other person would get me. Then that person walked off. I waited for about 5 more minutes and no one returned. Major L performance. read more

Great convenient store. Helpful people. But best to go early hours 6 to 8 cause crowds and plenty of everything.

I asked this rainbow haired worker where the pumpkin carving knives/kits were... she turned around, stared at me for a few seconds like she was on drugs, and then raises her hands to her shoulders and blurbs out ,"i don't know"... I walk away thinking what kind of people is Walmart hiring do they have any standards this girl doesn't look professional or know anything it seems, and then i turn around and they're right there. In the very department the rainbow haired female? worker was standing cluelessly. Come on Walmart!!!! read more

As much time as I've spent waiting in lines at this Walmart, they should be paying me wages and benefits. Perpetually understaffed and patronized by some of Springfield's most ill-adjusted humans, you find yourself bracing for a new kind of awful experience pretty much any time you walk through the doors. Most recently, this phenomenon manifested itself in the form of a cashier who forgot to give customers in front of me their change THREE TIMES IN A ROW, each instance requiring the intervention of a manager. I was there to buy a gallon of water, which costs less than $1, and spent at least 30 minutes in line to do so - without so much as a shred of acknowledgment or apology from the cashier in question or her managers. The only reason I'm leaving two stars is because there are a couple of long term employees here with whom it is genuinely fun to interact. But overall, they are beleaguered and overwhelmed by a system which goes out of its way to devalue and disrespect customers' time and patience. read more

they have so much locked up, i wanted some eyelashes and waited for 20 minutes asking SEVERAL employees about getting it unlocked and no one came read more

Don't use this auto center. Went for an oil change so I could shop at the same time. Spent almost two hours waiting for my vehicle to be service. Still didn't get my oil changed. The guy at the service counter originally told me it would be a half hour wait and they would page me. After all my shopping was done ( a little over 60 mins later) I was told that they just had to finish a flat tire in front of me then I was next. Five minutes and my car would be in. So I took another lap around the store slowly. Gave it thirty minutes and went back and saw my car still in the parking lot. Then inquired again. I was once again told my car was next and it would be five minutes wait and another thirty for my oil change. But there was a customer in front of me when I arrived standing there upset as well. Who said he was told the exact same thing I was. So I took my car somewhere else. You can't lie to everyone in line. That's horrible service. The three stars is because of their awesome cashiers and other workers who are actually helpful. read more

I needed an oil change and called the Walmart auto center that day to find out about pricing (which I was given the wrong information) and if I needed to schedule an appointment. The guy at the front counter in the auto service department was extremely rude over the phone. I went in later that day for the oil change and I'm pretty sure it was the same guy up front and he was even ruder in person lol not just to me but to the customer before me as well. Honestly Walmart has pretty decent employees as far as customer service is concerned, so it's safe to say he is the worst Walmart employee I've encountered. Someone should definitely speak with him about his disgusting mouth & attitude. He was white, long white beard, a little pudgy. read more

Do NOT buy a cake from the bakery. We ordered the cake in the store two months ago and said we need to feed thirty. Went to pick it up two hours before the party and it's a very small cake. Had to buy cupcakes just to feed everyone. When we expressed our concern the bakery manager did nothing but tell us he couldn't fix it and was very rude!!! Do not order a cake from them!! read more

Typical Walmart This one does sell beer wine and liquor Has large vehicle parking but says no over night parking However we did along with a few others and had no problem read more

This WM always seems very busy. Traffic to enter and exit the parking lot can be tricky. I generally park on the small side lot facing K-Mart. read more

See all

I came to pick up my groceries and had to wait for over 40 minutes to get them. After them not responding once I checked in, I called to tell them I was still waiting. 10 minutes ago I talked to an employee telling them two other people who had gotten here after me had gotten theirs. And I'm still waiting. read more

I also found it difficult to get in/out of this location. There is not as much parking at this Wal Mart as there is at others. The store was organized and u was able to find what we needed. Things were cluttered after a holiday and employees reorganizing merchandise. I would say the service was fair-good. Could be friendlier. read more

This is my favorite WalMart garden center and I think the food selection is larger at this store than the others too. But I have been approached by aggressive panhandlers in the parking lot at this location more than once and that's not good. I wouldn't go to this location alone after dark and even in daylight if I can't find a parking spot that's close, I leave. Also, the staff at this location seems even less friendly and competent than the norm. I probably won't go back until I need to buy plants and I probably won't go then unless I can find someone to go with me. read more

Unlike Ole Charles, my checkout went quickly. for those who can't comprehend what a self checkout line is here goes..... scan your own items, bag it, pay, and go! If you want to wait in line, criticize the staff, and call them names. Go somewhere else like Aldi's or Save A Lot if you think your to good to bag your own groceries. read more

I love going here! The staff well they need a improved on their manners but other than that it's great.

Consistently waiting 45+ minutes just to pick up groceries...? Your associates look miserable (the few you do have), and as a delivery driver FOR Walmart, this store is an embarrassment to the other Supercenters in Springfield. Maybe shell out the extra money to hire a few more dispensers so that your customers AND associates can have an easier day. read more

My aunt was trying to deposit money in my account and the lady at academy here wouldn't take it without the account number and my mom has done it without the number multiple times. This location is rude otherwise and I'm not a fan of how I've been treated. read more

I went in to print photos from my phone and the service lady was EXTRA rude. I waited for her to finish helping the other customers then proceeded to ask for help. I guess she lost her memory in a matter of seconds because when it came time for me to get some assistance she forgot how to work the kiosk.As I played with the kiosk for a min. She began helping others again. I figured she didn't like my Chef jacket because clearly it couldn't have been the color of my dark beautiful brown skin..Needless to say I left and went to Walgreens my photos were a little more but I was out of there in 5 min. You get what you pay for ....Class included if you get my drift!!! This store is trashy read more

Like any other walmart they never have enough lanes open. But this walmart does have a self checkout area!

Best Walmart we've ever been to, but you know it's a Walmart so. They had some cool holiday packaged Jack Dagnel's for a twenty spot and a dedicated Mtn Dew refrigerator which is fairly dope. But it's a Walmart so. read more

Worst customer service experience especially in the front end. Everyone acts like they have no clue what to do. I came in asking for a list of elementary school supplies for a specific school and they were out. They were telling me they don't print anymore and they are the only ones we have. That's the only response I got. My phone was on low percentage and I just needed a list to be printed off so I could shop. I came up to 5 Walmart employees and they acted bothered by me. So I decided to leave and drive all the way to TARGET and it was WORTH IT!!!! They actually do something. Stop shopping at Walmart. Even though it's far and a tad bit more expensive it's worth it. They have the cartwheel and the red card to make up for it. Target is a much better experience than Walmart. read more

Went in for an oil change. I was told there was a 1 1/2 hour wait, which I expected. After 2 hours I could see my car was sitting up in the air on the lift with no one around it. I asked what was going on and was told my battery was bad. Funny because the printout they gave me said it checked good. They told me they have to put that to complete the transaction. I suspect they ruined my battery when they tested it. I had them put in another battery and that took another 2 hours, because the staff was busy working together on someone else's vehicle, Like mine didn't even matter. Finally got out of there and went home. Next morning I leave for work and the car won't start. I check the battery and the terminal cables weren't even tightened up. WTF Walmart? read more

I came yesterday afternoon for some home shopping and oh boy what a mistake I made. Everything I looked for was out of stock and the things I did end up getting it took me forever to be able to pay or them. Only about 3 cashiers checking people out and I had to wait about 20 minutes. read more

I found out first hand the middle managers at the South Campbell store have a very belligerent attitude. I ask a simple question and I was met with a very nasty brash answer. I was not treated like a customer that had been shopping there for eight years. I plan to avoid this store as much as possible. read more

We asked for an item and they rudely directed us to another part of the store. Someone paged 4 times for us to get help yet no one helped. We waited 20 minutes till someone actually helped us. Not good at all and very upset! read more

I live 36 miles away, on tues. morn. sept. 15 , 2015, I went to get a refund on crosman, pellet pistols, that did not work, for my husband, on my way in to work, , at thecustomer service, was asked if id been to sporting goods, and told to go there, so I went there, and lady, took her time, empting the pellet guns, I asked if I could get a refund, and was tld to go back up front, now I was mad, and I asked her if she thought this was fun? in a raised voice, no cursing. I proceeded up front again, the lady from sporting goods, called up front and told them not to refund my money, , I asked for a manager, a lady named Karen, mngr. came up front, while I was on phone to my husband, and did not talk to or help me in any way, instead, she said they would not refund my money, I have receipt, and it was only 5 days old. she said its their discretion, and she said, I can leave the store with my stuff, or I can be escorted out. I have shopped in this store for many years, but have never experienced, any thing like this in my life, I will be filing a complaint with corporate headquarters, on these employees,, I raised my voice but , nothing out ofn the ordinary, because of being run around and it was obvious, I wasn't getting a refund, husband got a fuul refund the next day, at Walmart in Marshfield, no problems at all, they treated me like a criminal, I will never go shopping there on the north side of spfd. again. read more