We had an extremely uncomfortable and disappointing experience at the Shippensburg Walmart today. We went there to buy several things for my two younger sisters' first apartment, including a large trash can, bathroom caddy, and curtain rods. We used the self-checkout, paid for everything, and had our receipt showing every item we purchased. As we were leaving, a greeter began chasing after us and insinuating that we had not paid for the larger items because they did not have stickers on them. We were then stopped with someone from loss prevention standing behind us, which made us feel surrounded and as though we were being treated like we had stolen something. We explained that we had just gone through self-checkout and that no employee had put stickers on the items. More importantly, we had our receipt right there proving that we had paid for everything. Instead of simply checking the receipt and apologizing for the misunderstanding, the greeter started going off about how an employee "should have" put stickers on our items, as though that was somehow our fault. At that point, loss prevention walked away and so did we, completely baffled by how the situation had been handled. We understand stores need to prevent theft, but there is a respectful and professional way to verify a purchase. Chasing down paying customers, surrounding them with employees, and making them feel like criminals because Walmart's own employees failed to put stickers on merchandise is not it. We paid for every single item we left the store with and did nothing wrong. The entire interaction was rude, embarrassing, and completely unnecessary. I would not recommend shopping at the Shippensburg Walmart after this experience. read more

Shippensburg walmart suck dont ever take your Car to have an oil change 3 hours later you be waiting horrible Experience horrible service and horrible liars the forgot to put in my oil plug Who does this ..kids from A votech program. Dont TRUST THEM read more

When we first moved here, the employees were sooo helpful finding products. Since you've "restructured" and "laid-off" or fired many of your employees, things have gone down hill.... Seems you kept the wrong people! read more

After striking out at the Walmart in Chambersburg I decided to go a little further out and attempt to find what I needed here. It didn't hurt since they were so near one another. I made my way up I-81 and was here in minutes. I walked in and pulled out my list once again and headed around the store to locate the items I needed. Luckily for me I wasn't striking out in here. In fact I was finding everything I needed and then some. I was actually surprised since I was looking most of the day for my items. Also I was not thinking that I the close proximity would grant me the ability to find what I needed. I figured since I couldn't find it at a store a few miles away I wouldn't be able to find it here either. That was not the case. The only downside was that I had to explain what I wanted to an associate after they told me the item wasn't there. Thing was the item I wanted was locked up behind a counter. So how would I know if you had it or not, and in that case how would any other customer know for that matter. Not sure if they were hiding the item because they wanted to purchase it, or if they were just too lazy to put the item on the shelf. Either way, you don't do that. read more

If I could give negative stars, that's what I would do. If you have any other way to get to ANY other store, run don't walk away from this Walmart. The staff (except Jessica, Jayme, and the young boy at self checkout this past Monday evening around 5:15pm EST) are rude, ignorant, obnoxious, racist, anti LGBTQ, arrogant people. See, I went shopping for Easter stuff and hid the stuff in a tote. I told the cashier I put the stuff in the tote so that the kids wouldn't see what the E A S T E R B U N N Y was bringing them. So, could she please ring it up and keep it in the tote. Instead she pulled everything out and laid everything out, bagged it, then put it back in the tote and she couldn't understand why I was upset. So, I made a formal complaint through Walmart, took almost everything back, and then spoke to a Coach. 4 Walmart employees apologized to me. So, like a dumba$$, I went back on Monday. I needed to get majority of my family's groceries for the month, WIC, and possibly a couple outfits for me. So, I had a LONG list for food items, but I wanted to check out their plus sized clothes and see their shoes. My youngest child is 2 years old and is autistic. He pointed out a book bag with Bluey on it (as we use book bags for diaper bags a lot, and he likes to carry them around and that works for me). Since, I'm not stealing & it's not their presents I don't care if the kids see this. I went under a camera, looked up at it, smiled at it, and put the outfits and one pair of shoes in it. (Yes, not I understand how it looks. But, at the time, I really wasn't worried cause I knew I wasn't doing anything wrong. So, I shop for the groceries for th next hour and go to the self check out as I have to do 2 separate orders and there's only a couple cashiers and the lines were long with the human cashiers. I ring up all the groceries and WIC stuff (my first order) and realize that I don't have my walllet!!! I go to the guy who handles self checkout and expolain. I ask if he can suspend the order so I can run out and grab my wallet. The 1st order is now all bagged and rang up and is almost $300. The guy tells me no problem. He suspends the transaction. Walks and talks with me over to customer service. The cust service lady Jayme is there and is very friendly. She asks me if I am really coming right back in and I explain that the times it took me to get the groceries, ring them up, and bag them with an autistic 2 year old that I wouldn't want to do that all again so I would definitely be right in. My daughter who's an adult (also autistic), was with me and me not paying attention to her, told her to come on let's go grab my wallet. I asked Jayme if I needed to pay for the chips that the 2 year old was eating cause I had a couple dollars in my pocke, she told me not to worry about anything cause she knows I'm there all the time. I thank her and I made it near the entrance where theres about 12 employees waiting with an EXTREMELY RUDE, IGNORANT, old lady and a PRICK of a old man who the two of them send the other employees away, but stop me. Take my kids and me into this little closet of an office and ask to look in the diaper bag and the bluey bag. I explain we're running out to get my wallet and we were coming right back in. I offer to have one of their staff take my daughter and we'll stay here to get my wallet, or what have you so that the wallet comes inside; I can pay for the big order and then ring up and pay for small order if mine. The older prick of a guy tells me know and he knows my whole name. First and Last. Funny thing is that the cards I always use have my wife's name not mine so the only way he knows my name is from when I spoke to corporate about this Walmart. I even say this and the rude lady says something rude AGAIN. So, then I get rude back. The prick then says I'm going to be staying at LEAST one night in jail for this! I laughed and said I offered different ways to get it paid for I don't see how anyone would keep me overnight. I did call him a dumb prick when he said "you looked directly into the camera and proceeded to put stuff in the bag, so I know you are a thief". I laughed and said, "I looked directly at the camera and did it directly below cause I wasn't doing anything wrong "! He said that the police were on the way and I simply said okay. So, the cop gets there and asks me what happened and guess what my story didn't change?!? The cop asked for my full name and address which the Prick gave him. (Again, how would he have it if not for my complaint?!) The cop asked my profession and I said a Terminal Breast Cancer Patient. To this the old bitch goes "oh I'm sorry you're unemployed ". And that's why I replied back," no the fuck you aren't". To which she responded, "What the f ever". The kids took the diaper bag over to the van and waited for my wife to come take them home. I was handcuffed, walked out of the store and into the cop car. read more

This store is the biggest joke of all the Walmarts in the area. The store manager is the biggest joke of all the store managers in the area as well. I don't even think this place deserves 1 star, that's being too generous, but I have no option. read more

Walmart is what it is - one of the largest supermarket convenience stores in the world. This location in Shippensburg has everything you'd expect at a Walmart, though I like the layout inside of this store better than others (it feels bigger and spaced out in the right way to me). There's plenty of parking and the lot isn't weird of hard to navigate at all. This was my "home away from home" Walmart all 7 years I was at the university earning both of my degrees, so I've spent a lot of time here. Overall, it's ok store. I would probably rate it 4 stars if not for a pointedly negative experience that took place one time while my wife and I were using the self checkout. As Spanish speakers, we were using the Spanish mode of the machine when we ran into an issue with a coupon. An older employee walked over and started cancelling our order. We told her there was an issue with our coupon and she ignored us, and continued deleting our order (there were quite a few items). We told her if she needed us to translate the screen, we could do so to help her, and she made a comment about "this being America and we speak English here." We had watched the woman help another family with the coupon literally one second before our machine had the SAME problem. She was sweet and polite to them. The problem required her to type in an employee code, which took all of 3 seconds. For us, she was rude and disrespectful, and deleted every item we had from our order, and reset the machine to English so she could punch in her code. Needless to say, we were very offended. We spoke to a manager who apologized and assured us this was inappropriate and that the employee would be spoken to about it. I was in this place the other day and saw the woman was still there, watching over the self checkout section. As a White, English-speaking man, I know I don't have to deal with discriminatory comments like that unless I choose to use the Spanish mode on the machine. There are many Spanish-speaking community members who use this Walmart and do not have that luxury. As such, this location will always stand out in my mind as the one where my wife and I experienced ignorant discrimination. read more

As far as Wally World's go, I like to classify them. This one is pretty good. Not a "mutant" WalMart like Chambersburg (frequented by some pretty mutanty-looking people and on some nights it's Barrio or Ghetto night). I digress... Hagerstown, MD is "Prison WalMart" as you see a lot of sheet white scary-looking people wandering around in awe (I think they truly just got out of prison there). Always crowded and annoying. Gettysburg is "Yuppie WalMart" and is pretty nice. Germantown, MD (where my mother-in-law lives) is "Third World WalMart" and truly, it is. Oh well. Don't go there much. WalMart in Ship though... PRETTY NICE, though they don't sell guns anymore?! And don't have my dog food. However, the guy in charge of that part of the store said he could get it. I have a pretty good impression of this WalMart, but my wife, who is taken to hissing and flipping out, does not like it as it does not have every little thing the other one had. AND it is laid out different. I am giving it 4 stars because it doesn't have many items, but hey, it does have an auto place to change your oil and Chambersburg does not... How's dat?! read more

I would like to commend this Walmart Supercenter for having sufficient check-out lanes open. We were there Sunday afternoon and counted nine lanes open. I had to pick up a prescription at another Walmart Supercenter store on Monday which was Veterans Day with lots of people having off work and out shopping yet there were only three check-out lanes open with shoppers backed up into the store. I might add the town the other store is in has more than three times the population that Shippensburg has. My guess is Shippensburg is blessed with having Chi Brown-Horn for a manager. We live mid-way between the two stores but there are times we must go in the opposite direction otherwise we would shop your store all the time. Thanks for considering the customers. read more

My typical review for Walmart establishments are usually extremely low, but this location is actually pretty great! I go here at least twice a weekend when I visit my boyfriend. I've yet to experience anything really crazy or rude, which surprises me with it being a college town. Everything is normally pretty organized and stocked. I think I've only gone in there once or twice to find something low on stock. I usually only get a few times, so the number of self check outs that they have is beneficial. I was going to rate this just a 4, but what made me want to rate this place higher is the one greeter that they have. I have yet to get his name, but he is this one older gentleman that works as a greeter/cart guy. He's always super chipper and welcoming. He sings a lot and even raps a bit. He's seriously one of the best employees there and he brings the biggest smile to my face whenever I go! As many times as I've been there, he's never failed to be super happy and welcoming. This guy truly makes the Walmart experience ten times better! read more

Like all Walmarts I have ever been to, they make checking out almost impossible. Two checkout lines open (out of 20), each with about 15 people in line. Then they closed down one lane. Meanwhile, numerous employees are wandering the store. I put back the backpack I really needed and GTFO. read more

I shop there at least once a wk. There are several aweaome greeters...but the man who sings lifts my spirits evwrytime...I find myself hoping he'll be my greeter each time I go! read more

I have a Walmart in my town of Chambersburg but choose to shop at this Walmart. Its still Walmart but its not as crowded and the people are friendlier here. My main problem with this store is it does not have the same selection of items as the Chambersburg store. So, I am still stuck going to the Chambersburg store on occasion. read more

One star due to them treating their employees like crap. Store manager was witness yelling at a young girl in tears. No clue why but shows no class as a store manager should never act this way. read more