And I just said to myself I couldn't imagine giving these guys a 2 star review. Rain is a great customer service advocate! I left my cart in front of closed check out lanes to go to the restroom. No cart. Went to customer service area. Not my cart there. I was about to leave not going to retrace stuff and Ray cones up with my cart! He is super courteous and directed me to the cash line per my request. Then I needed to take items off my order. Ray arrived again moments after I called for help. He wanted to make sure I didn't wait long. Walmart finally got something right. They hired Ray ! read more

I returned here with an eGift Card I received. I was really impressed with the number of employees filling the shelves and stocking the fruits & vegetables on Sunday about 9 a.m. I found most of the items I needed here. Barilla Al Bronzo pasta was not on the shelves, or at least I didn't find it in the store. I asked employee in produce about purchasing an individual banana, as their display near the door had Organic Bananas, but they were bundled. He told me where to find the loose ones in the store. He was polite. Then I stopped to ask a few different employees in produce where to find a whole watermelon; then another employee in produce where to find sweet potatoes. All 3 employees were helpful. Went I went to checkout I asked the employee about the process for using an eGift Card. She asked if I needed help. She placed and processed my items in the checkout. I went over the amount of the gift card and she handled the whole process without my help. She took all the stress out of shopping for me. read more

4 times i had to get my cake fixed No refund no new cake no nothing ... I at some point didn't even want to complain anymore.. I have had a gender reveal cake and I appreciate the customer service and price but this time around the looks the feeling of being the one complaining was horrible.. if paying for a 60 dollar cake I would like a great cake .. n E ways make sure u take a screen shot of the cake u order and check it upon leaving cuz they messed mine up Im posting pics cuz I know horrible service and great service.. do better these cakes are for special occasions and some cakes mean a lot to us as costumers read more

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I just want to say Roxanna in bakery is exceptional!!! If you order ahead and give her time man she truly does amazing!!! Thank you so much Roxanna. Huge shout out to Stefanie team lead was amazing. Thank you! read more

Walmart Supercenter - Department Stores Near Me - San Jacinto, California

Y'all better get a hold of that retard you have "cleaning" the store. I came in with my wife and he was cleaning the bathroom so he told her to go to the back and use those restrooms. She really had to go, but we made our way back there anyway just to find out those doors were already locked. I asked the employee at the electric department if she could open them she said she didn't have a key. So we walk all the way back to the front and he still doesn't want to let her go in. I tell him he needs to let her in and he does. Then, while she is in there, two more ladies come up to use the restroom and he tells them no as well and to go to the back! We had just told him the back was locked and he knew that. He is clearly not all there, why are yall letting him keep paying customers out of the restroom? He's lucky I didn't punch him in his mouth for talking slick to my wife. As his employer you need to find him a handler or a new position because the next person he decides to get smart with won't be as kind as I was. Protect your employee before his attitude gets him hurt. read more

The San Jacinto's Wal Mart in-store shoppers could be as helpful to the spark or Instacart shoppers as they would be to any other customer since we are shopping in place of a customer with Walmart plus or Instacart membership. Instead especially the older women tend to ignore us when we ask for help or play dumb by giving us responses like "you know as much as I do" which is not true. I even had one associate that was to work the cosmetic section where all the nails and makeup is locked up and do something else when I told her I needed help and started doing something else like straightening up in the shampoo section . After waiting patiently for a little while I had to go where she was and explain to her that Inal doing a Walmart order and the customer wanted some artificial nails and she resonated "I guess" and followed me over to where they were. When I finally got to the customer's house to deliver her items I apologized for the delay and told her that I had to wait for someone to open up the nail section. Customer has told me she has ran into the same issue in that section with a long haired older woman and that's the reason she rather have delivery since she doesn't have the patience to put with that kind of "nonsense." Well today another incident happened with an older woman in-store shopper if she could help me get a small baking soda since she had just reached one for her order and she straight up ignored me but luckily Albert an associate that is often in the grocery section Hailey helped me and another lady who also needed help get some top shelf items. Then I thought maybe the older woman in-store shopper is just too busy to help but that thought left quickly when I saw her started up a conversation with someone about holiday plans. I don't know if these in-store shoppers see us their competition which they shouldn't since I am shopping on behalf of a Walmart customer and should be treated law such. Thank goodness not all the in-store shoppers I've had a couple young guys go out their way to be helpful like searching the (Hemet Wal Mart location) back room for extra cans of pumpkin filling the day before Thanksgiving. read more

I've advised management a few times about the broken lock in the Mens restroom. This is an indication in either the lack of customer service or facilities Management. read more

Walmart Supercenter - The front mend restroom - Department Stores Near Me - San Jacinto, California

this whole ghetto store needs a make over and employees that help people.and a phone answerer.. never anwer phones.auto center hangs up after five rings.and the store is just dirty and scummy..i cant stand going here i go all the way to hemet store. its way cleaner but about it..if you need food go to stater bros..i got can cat food once and it was all taped up an missing a can, when i opened it.wasnt. worth going back to talk to a bunch of idiots.. just don't buy there any more... read more

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This location never have bags that you put vegetables in,but today they didn't even have any bags to put your groceries in. This is ridiculous,you spend your money and dont have bags. Something needs to be done about this listen think I will not be shopping at this store much longer Several other customers were also complaining, I will be contacting the corporate office tomorrow. Its sad you spend your money but the service sucks. Renita miller read more

The WiFi it doesn't even work inside or outside when your getting gas like it's giving "Kourtney wtf is up with your WiFi you have this big ass house and you can't afford a WiFi box out here". read more

I came into the store with a bad limp. The security officer drove up next to me with an electric cart and told me to please use it. I went over to the pharmacy area to see if they had any crutches. I found a pair of crutches in a box. I needed them to walk. I was sitting in a chair assembling them. One of the pickers came by and asked what I was doing, I told her I was assembling the crutches because I needed them for my hurt leg. She had the audacity to ask me if I was going to pay for them? Really ??? Looking back, I really wish I would've asked for her name. This is the last time I will go to a Walmart. I'll stick with Target. read more

I love Walmart ! and this one is no exception. Yes sometimes it can be annoying with customer service but also some employees are very nice and helpful and kind and friendly. They have lots of nice stuff and I love walking in there ready to shop! They have cute kids clothes. They have bikes and toys. They have groceries. They have eye care. They have phone repair. They even had family pictures place. They even have a gas station here. Walmart is the best ! read more

A customer hit me in my left shin while at checkout. She was unapologetic and told the cashier to call security on the PA system. Guards approached me and did not let me explain, they did not say anything to the lady read more

Worst Walmart you could go to especially for cosmetics. The ladies working there are good for nothing and have no sense of urgency or how a line works. I've worked retail before like cmon dude get it together read more

Five stars for associates Belinda and Kaitlin.. . The store was busy and I was pressed for time. Had to buy two large items that I needed to transport to a bus stop . So I was looking for like a cart that I could buy so I could carry the heavy merchandise and I asked about five associates and then the 6th time Caitlin helped me and she was patient and she did an excellent job as I was anxious and pressed for time then was checking out the Linda also was excellent she helped me lift the heavy items that I was purchasing and helped me assemble the dolly that I bought.. I do have a suggestion or I'm surprised that Walmart doesn't sell those old lady cards so that I so desperately need it LOL anyways hopefully the managers will read this and know that two excellent employees to help me I'm sure there are more employees that are good they're just busy thank you . read more

Walmart decided to stop giving out bags, what's worse is that they don't even give the delivery drivers bags, Stater bro's gives out bags, I guess Walmart doesn't want my business anymore. I'll pay extra for the convenience. read more

Makeup Department has poor service. I have been trying to get foundation and powder for 4 days. I waited for from25 to 40 minutes a day and still couldn't get someone to help me. They said "let me help this person first and I will help you ". But the worker tend to disappear after helping some people. Learn the lesson. For makeup purchases, go to Sally. read more

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Hello I came in to get one tire serviced had a nail in it and get a oil changed,bad news he didn't have the tire and I got it from here Owen is the one that took my vehicle in ,Turn around and say he don't have the tire to go to Walmart on Sanderson in hemet ,Ca,then when I waited to pick up vehicle, Damian gave me wrong paper work And wrong key,this is ridiculous to have to go threw this.make sure you check your paper work.They put the tire back on with the nail in it to get in an accident.Im at the walmart they send me now they said they don't have the tire can I try and order online ,I'm getting the run around and I have a warranty ,Sanderson don't have it now I have to drive over to Temecula now cause they have it there.now I'm here. read more

Greeters get in the way on entrance, don't greet, and ask you to take 20 paces back when they forget to ask for your receipt Waiting for items in glass case in the most active area of the store has taken 20 minutes that's so far the usual read more

Walmart Supercenter - Better taste - Department Stores Near Me - San Jacinto, California

One thing I hate about this Walmart is that everything is locked up. so whenever I need something, I always have to wait over 10-15 minutes to have a Walmart employee come and give me what I need. There must be a lot of vandalism at this location, but unfortunately, this is the closest one to my house so This is where I go when I need something read more

We were in this establishment yesterday and waiting in a long line for self checkout. It was m husband's turn next, when a black man (it's relevan) walked in front of us. This was between 2:40-2:47 p.m. My husband (older white male) let him know where the line ends. After a few words, the man proceeds anyway, without going to the back of the line. The lady (who is also black) who was watching over the self checkout machines, sees this happens and my husband thinks that she is coming to help assist him. Instead she throws him a glare and proceeds to grab the person behind him (who is Mexican) and has that man cut in line in front of him. When my husband spoke up, she rolled her eyes and brought him over to stand behind the man, who originally cut in front of him. It was clear that she was extra nice to the other non Caucasians but was vehemently rude to my husband. I (older Mexican Woman) was also treated kindly by this employee. My husband is a very sweet, mild mannered person and this is first time I have experienced, what truly felt like a racist act against him. The way she treated him was obviously blatant and deliberate, and he was definitely singled out. This may be a mild experience to some but was enough to rattle my husband from ever returning to this establishment again. If this were to be any other race and there was a white person who cut in front of another race, or the white person behind the other race was blatantly helped over another non white race...all would be up in arms! In the past, I have heard an employee say to another, in irritation "What does this white girl want?" when a customer was approaching them in one of the craft aisles, as they were putting away stock. Now most of the time, I pay no mind but these two incidents combined have really stood out. Growing up, I have experienced racism against my own skin color. However, knowing how it feels, I don't believe that it is right no matter what your background is! My suggestion to others reading this, is to not stand for it. Be a squeaky wheel and report this type of behavior, if you see happening in any establishment. We go to Walmart to shop, spend money and hopefully receive decent customer care. read more

When you do grocery pickup watch the items carefully, they're frequently damaged or missing. The employees and supervisors could care less. Walmart sells delivery services, even by drone! but if they forget something in the order you pay for, they won't use the delivery service that they already have to make up for their mistake. Grocery pickup seemed like a good idea for disabled people, but I think it's not worth the headache. And don't try calling customer service, they offshore all the calls and you have no idea who or where you're talking with. This store wants you to go find the items in the store, do self check out and bag your groceries, and then go through a receipt check as you leave. It would be easier for them if we handed over the money on the way in. read more

I was out with my daughter looking at the clothes section, she unfolded one tee shirt but I didn't notice until the rude worker looked straight at me and did a disgusted annoyed face while making this loud "tsk" sound. Yes lady I understand you're exhausted but really??? Did you really have to do that to me and my daughter? On top of that before that incident I asked the SAME lady who disrespected me where the location of the party decor was at and she said "I don't speak English" yes I had no problem talking to her In spanish since I myself am Mexican, my problem here was why hire her if she has no understanding of basic English. Really wish I could've gotten her name. Overall the workers are so dumbfounded and extremely rude. read more

Wow! Neatest and cleanest Walmart I've ever been to. We're from out of town but whenever we stay at Soboba we come to this Walmart. Love the environment read more

This McDonald's is the worst location to come to the staff is always rude, especially when they screw up your order. I asked them to re make it the way I asked for the 1st time and they give me attitude. It's really not that hard to make a ice coffee the way the customer asked for!! read more

The management team is genuine and reaches out and tries to make amends for miss communication. You alright Shannon hit that reset button ;)

I love how organized they have become. Everything is so easy to find. The only thing is that, I dislike how some things are locked up and it's hard to find a worker to open up them up. read more

Great prices and many ways to shop In store or online Mainly like to shop online to avoid people read more

There's a girl who does the curbside orders...her name i believe is Jessica. She has a REAL bad attitude and she thinks she ACTS real tough and she's better than anyone. I found out that other customers have complained about her attitude. One of these days her bad attitude is going to catch up to her and is going to bite her in the a$$. Upper management needs to do something about her nasty attitude. Corporate needs to do something about her attitude. What they also need to do is she needs to be fired read more

Tire Center. The lead person is the rudest person to be in a customer service role. I noticed that she was very rude to the car in front of me. Then when I had a problem with them not being able to order me a new tire in which i had bought on walmart.com with the road hazard. I ask why and also asked her why she was being so rude. She replied that I was yelling at her and I was not I was irritated for sure but not yelling. she replied, she does not get paid enough to be treated this way and called me a Karen. I have been a Service Manager in the past for car dealers. I have never heard of anyone ever calling their customer a Karen to their face. This woman deserves to be fired. Generally, I am understanding of people having bad days, this so called Service manager should not be in a customer service postion. She would be a person that should be in a warehouse. read more

I went to Walmart Supercenter on Father's Day two employees in the store grabbed me and throw me out and said I was not welcome back and called the police on me and the police never turned it in to the court house but the police took me to the police station told me I was going to jail for fighting with them in self defense because they hit and kick me frist and trying to get me for criminal threat the employee said they had all on camera and I still got arrested but the camera didn't show anything except them hit me and but I still wanted to the police department then they released me from the police department and they never gave me a citation or nothing I will never be going to that Walmart or any Walmart ever again they lost two customers me and my dad they try to hit my dad also and he's disabled and a senior and I'm disabled also which is not fare that they did not go to jail but I did they should have been the ones that went to jail read more

We bought a battery from here some time ago and long story short Aron (I apologize if I don't spell it correct.) from automotive really helped us a lot with our problems. Super nice and understanding. Definitely give this 5 star directly to him as an individual. He's an employee that is our reason from continued business. read more

if i could rate this place a zero i would make sure you don't toss your receipt and then try to return something that was crap. they wouldn't return my item without a receipt, they said to run my card to find purchase but the system found nothing for the last 90 days which is completely incorrect i spend several hundred dollars every month at this store and had just bought the item the day before how is that possible ? they said i could do an exact return for the same thing only nothing else . why would i want the same exact crappy item i was trying to return . ridiculous ! read more

This is for the delivery drivers from your store who like to speed on residential streets with kids. Slow down! When people are yelling at you to slow down and you ignore people and keep driving over 40 mph when children or visibly present smh. I called your store and reported it I really hope they marked the driver like they said. read more

This Walmart is a pretty nice one. It is not the largest around here but this one is my preference. The employees here are super nice, I just wish they had a handheld tool so when a customer asks where a specific product is they can tell you specifically where it is rather than a general "it should be over there" sending me in circles. A specific example would be when I was looking for Margherita Hard Salami. I asked two separate employees where it was located at this Walmart. One directed me over by the beef jerky section, the other directed me to the cold meats section of the store. It was not in either section it is kept in the deli unrefrigerated. I usually buy about 5 bags each time so they lost out on $50.00 each time I asked. Not much for them but you get the idea. I wish the "powers that be" with this chain would dedicate a Keto/Paleo/Atkins isle. This store is always clean and carts are readily available, but they could also use a good cleaning. I would also like to see more of a variety of fresh vegetables specifically turnips. I thank you for keeping human cashiers, specifically when dealing with your Walmart app and the savings catcher process. My last comment for you is that you need to provide free wi-fi for your customers using your app in the store. It is quite cumbersome when the signal level inside your store is almost nonexistent. Thank you for listening. read more

.Very inconsiderate employees. .Rude self check employee accused me of stealing jam until I showed her I did indeed scan it. I WILL NOT SHOP AT ANY WALMART. I'm definitely done with that company. read more

It's always a disappointment. I keep trying to shop here because it is 5 minutes from my house and my other option is 25 minutes, but every single time, I leave frustrated and angry. There are so many employees everywhere, but no one is at check out or has any keys to open up cabinets (many standard items are locked away). The man and woman who check receipts is extremely rude .... once when there was a long line to leave he stopped with who he was checking and grabbed my cart as I tried to walk by and forced me to wait. It is ridiculous on so many levels. Long lines, poor service, rude employees. read more

I did oil change and I wait about 2 hours then I got back to pick up my car and ready to pay the cashier was rude and I ask her if I can wash my hands in the restroom she say no after Paying almost $60 dollars I would not come back here they have restrooms ok she can easily say no with good manners but her defense and irritable manners were not need it.I give 3 cuz the guy who change the oil was polite if he wasn't there it will be zero. read more

Walmart Supercenter - Department Stores Near Me - San Jacinto, California

Walmart price matches if item says sold & shipped by walmart on their site, theres an associate with the name teresa red head latina, i feel like she was discriminating against me or something, her boss told her to price match me & she refused too, she tried calling on the walkie arguing it and avoiding me at self check out i have her all over tiktok with how disrespectful she was @__top.choice! Lets just say if i was on my worst behavior like i used to be i would of popped her in her mouth! But i chose to be polite and i was still disrespected she still was chewing that stale gum in my face talking with her hands saying " and like i said " with an attitude she felt she was proving a point, but comes to find out the team lead corrected her ! She didn't apologize at all amanda called and said teresa will have accountability " if needed " like wtf " if needed " ill be calling corporate again !! read more

Walmart Supercenter - Department Stores Near Me - San Jacinto, California

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El día viernes una señora mayor de edad, me trato mal fue antes de medio día , estaba pagando en self checkout iba a cancelar un producto, y ocupaba la autorización de la persona encargada ahi, no había nadie, y se me hizo facil pasarme al selfcheck out de a lado, cuando llegó la señora y dijo woo woo Que estás haciendo?!!! Y le expliqué que cancele algo pero no habia nadie que me ayudara y me dijo que no podía estar haciendo eso pero con actitud, no es para tanto, yo trabajo en una Market también y no trato los clientes así, también se que es ya simple como que hiciera void esa transacción pero no llegas y le gritas al cliente haciendolo sentir mal, es la segunda vez que que me trata mal, y las dos veces exagero la situación deberían hablar con ella tiene pelo blanco y habla ingles, pésimo servicio la verdad si pudiera daría menos de una estrella, aparte estaba diciendome que no escanee algo cuando si lo hice y enseñé mi recibo le dije que yo no estaba robando, read more