With the announcement of Dynamic Pricing at Self Checkout, boycotting Walmart Stores. Dynamic Pricing - the practice of varying the price for a product or service to reflect changing market conditions, in particular the charging of a higher price at a time of greater demand. The issue exists of Bait and Switch tactics related toFalse Advertising. With Dynamic Pricing, The price displayed can be false once you reach the cash register. That can of Chef Boyardee advertised at $0.99 in the aisle, Dynamic Pricing could allow the price to be adjusted to $1.30 to match competitor pricing. Reality being a blind 31% price increase, also entrapment if you happen to catch it while scanning. Fleecing the consumer, thus I cannot trust Walmart, and will no longer shop there unless I have a need for a specific item. Washington State; RCW 19.94.390 - Price not to be misleading, deceiving, misrepresented--Fractions--Examination procedure standard--Department may revise--Electronic scanner screen visibility. If you disagree with Dynamic Pricing, write your local congressmen and voice your opinion to Dynamic Pricing. read more

Love their delivery service. Always supply great produce and other items ordered. Deliveries always prompt and in range of promised delivery read more

Went shopping this morning, filling my cart. But when I reached the register there weren't any bags anywhere. So I figured they didn't want my business and left the cart behind and went to Fred Meyer's. read more

One time me and my mom went to get a Walmart order pick up and the lady we got was kinds and helpful but just kept talking and did not get a chance to even say a word before she started back in and kept talking on and on. Brothers me so much. The next time we went back packed in the same spot and the same lady come and helps load it in the car and she talk a little bit but not as much as last time read more

No Stars! I ordered my package June 20. It's almost a month. 3 day delivery my a$$. I never had problems before. Still waiting.

Hello be careful with the Cuban spark guys!! The other day y went to pick up my order and I parked in front of them and they were DRINKING! Walmart how do you allow this? DO BETTER, my niece was with me and they started to get close by her until I confront them and they told me to F off in Spanish and cursed me different words (not trying to be racist I'm Latina and I recognize the accent and they had a flag in they cars) anyways, Walmart how do you even allow people drinking and working with you! That's just so disrespectful and disgusting, do better. read more

Walmart Supercenter - Grocery Near Me - Richland, Washington

Please God make it a rule that customers have to be polite . Stay off your phone, especially on speaker. I don't care what your sister is having for dinner!! and employees need to at least pretend to care. Im also exceptionally tired of dodging the employees with the carts running up and down the aisles. read more

Great Walmart ! Clean, always has a lot of self check lanes available! One of the best Walmarts I've been to when I comes to speedy check out. Just need to remind employees shopping for the lazy pick up people to not over crowd the lanes with big carts. Not just this Walmart but all store struggle with this. read more

On June 10, 2023 went into buy a few things. Picked up a bottle of Kamora Coffee Liqueur that was listed for $9.95. Didn't pay much attention when I checked out but Walmart charged me $17.48 for the bottle plus taxes. So went back on 6/14, 1.30 pm, took a picture of the price at the rack and took it to customer service. The gal told me that once you have payed for it They can't refund your money. Some Washington state liquor law. I said you have got to F*&^ing kidding me. Then she dropped the F-bomb on me. So I will not be doing any shopping at Wally World for years to come. I usually spend a couple thounds dollars there yearly but no more. I hope your $7.53 is worth all the profits you will no longer get from me. As they say down south "Bless your heart Walmart" which translates to "Sorry your stupid Walmart". So people check your booze prices when you check out at Wally World they will rip you off. read more

Walmart Supercenter - Extra price charge - Grocery Near Me - Richland, Washington

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They did an awesome job. I recommend them. Great people and very informative as to what stage of repair your car is at twice a week. Got my car back quickly, sooner than expected. read more

I'm defense of Walmart... Let's make one thing abundantly clear: If you go to any Walmart store in the entirety of the United States and expect premiere customer service, let alone the bare minimum, that is a YOU problem. Lower your expectations instead of wasting your time writing an opinion piece about how you happened to not like the cut of a random cashiers jib. It is a Walmart and I think everyone with any sort of mental capacity could understand what exactly that means. No one, not even Walmart at a corporate level gives a damn about what you like or don't like. Walmart will not suffer if you stop shopping there, little-miss-keyboard-warrior. You are not the glue keeping Walmarts from shutting down across the nation. With this being said, I believe there are certain establishments where you absolutely should expect good customer service. Walmart is not one of them and I really wish individuals could use discretion when deciding where to allocate time and thought; more specifically anger. Again, Walmart is not one of these places. Requesting to speak to a manager will not make the associate you asked quake in fear. Managers usually will not even attempt fulfill your every beck and call because they are tired and do not care about your insignificant opinion or problem because it probably pales in comparison to the laundry list of issues they were already dealing with before you decided to open your mouth. Thank you for your time. read more

I get off work later in the evening, I also commute every weekend so upon my hour long journey home I like to go in and get whatever odds and ends I may need. I usually have about an hour before this place closes and usually end up leaving right as they close. The employees are helpful if need be and the nice lady by the door at night is always very polite ....Fast forward to last weekend, I was trying to find a belt for an outfit for my work's Christmas party and they had made the final closing announcement. Mind you I am very aware of the time as they announce every ten or fifteen minutes that the store is closing. I also know how to read signs and was very aware I had about 2 minutes to find my belt amongst the hot mess of the belt section. As I was fighting to grab my size which was under about 25 other belts, a round disheveled looking little man in a blue Walmart apron/vest thing came up to me and rudely stated " ma'am, the registers are closing in 2 minutes!" All loud, didn't ask if I needed help nothing just rude. I calmly said thank you I know what time it is , gave up and ended up not getting my belt because at that point I felt a panic attack coming so I just left. So if you want to be harassed and constantly be told what time it is and what time the store is closing then this place is for you. read more

Decided this morning (Sunday 10/16/21) to buy our groceries at Walmart since we also needed a mini food processor (which they show one on the shelves at $39.99 up to $99.99, of course they didn't have the lesser priced ones the lowest they had was $79.99) so we didn't want to have to go anywhere else we chose it and proceeded to get our weekly groceries; and here is what I observed (we usually shop at Winco, Albertsons or Safeway) there was very little selection in produce and on the shelves! No hominy? We live in a heavily Hispanic area. We got our groceries and proceeded to check out, they want you to self check but we prefer to help keep employees employed & were lucky there was an open lane. We brought our own bags since Washington is a charge for bags State. We handed them to our checker and she asked if we wanted to bag them: A) Yes we would rather bag ourself but anyone who has been to Walmart knows there is no where to bag, at the end of the conveyer is the turnstile for the bags they sell so unless you bring 2 carts up, your full one and an empty one for the checker to put your groceries in there is no place to bag. B) Ok, yes you please bag: she is not trained to use register and needs help from another associate behind her who is also checking out a customer and has no time to help her then she is throwing, meat, veggies an cleaners together in the bags, after we have everything on the conveyer, I look at her, pull our cart around and say "I'll bag them just put them in here's" C) At this point she is to our fruit & produce and she starts just dropping/throwing them in the cart as I try to intercept them and bag them. At this point my frustration level is HIGH! D) Now I look at my husband and tell him you finish up & Ill meet you at the car, off to Customer Service I go & ask for the cashier Manager. A young man appears and asks what I want. I explain he is in charge of cashiers and it would be his responsibility to train his cashiers before putting them out to check. He doesn't particularly care so I proceed to tell him what our experience was, that we would not EVER return to that store and he had lost a customer who had just spent $233 + dollars that shops weekly for approximately that amount. E) His only response was "Have a good day" My day was good except for the subpar service & concern I was given by the Walmart corporation! My advice, Go anywhere but Walmart & especially Walmart at Queensgate. At least at Winco shelves are full, prices are less, variety & quality is better and you know things will be handled and packed correctly because you do it and you have a space dedicated for you to do it! read more

Date and time: 9/3/19 around 10:30 am This review is for the two male employees who helped me load groceries as they saw my struggle with a crying infant baby. One man loaded groceries in my car while the other collected the cart, teamwork! The store was clean and all employees that I came into contact while shopping were courteous and helpful. The full-service checkout lines were longer than anticipated but I was not in a hurry. read more

In store shopping is fine. Delivery/pick up is a disaster! So far I have had a grocery delivery that never came - with zero explanation as to why (after a 30min hold time to talk to someone in the department), and 2 pick-up orders where I waited in the spot at least 40 min past the scheduled time (my email saying the order was ready) only to have to abandon my order because I could no longer wait. I tried to call the number on the pickup parking sign to tell them I have to leave and no one answered and the voicemail was full. Got charged as if I picked up the order and have to hassle to dispute that. Never using these services again. Zero problems with delivery or pick up from other stores such as Fred Meyer or Yokes or Target. read more

Rude staff, very impolite. I was misgendered twice by one of the older staff, who, which when corrected, ignored me. I'm a Cis gendered woman, it's not hard to see that I'm a woman. read more

Walmart prices especially produce have gone through the roof. It is much higher than Winco and even the produce at Yokes. I would much rather buy my groceries from Yokes when it is much better quality. read more

I will never order a product online for pick up at this Walmart again. First, I had to wait forever for someone to help me even after I checked in at the kiosk. Then, they only had two of my three items, but we're charging me for the three items. The kid helping me said I had to talk to my bank about it. What? Lastly, the kid helping me was very rude. What a waste of time. Next time, I go to Kennewick. read more

Highly irritated. I have sat around after leaving my car for an oil change for about an hour so far just to be told now that they dont have enough synthetic oil of ANY kind to completely fill up and I would have to pay $10 extra for them to open a bottle of in store synthetic oil. Therefore, since I dont want to pay an extra $10 for them just finding this out an hour later, I am forced to get the semi synthetic I did not want. I really hope a manager see's this and note that I WON'T BE BACK. read more

Store is clean and well stocked. Fried Chicken, Milk, Shampoo and tvs, one stop shop. However, some cashiers are slower than others and you might wait in line forever. Tonight the bakery was cleaning the floor and left three bags of trash near the counter for all the customers to see. They should of taken out the trash immediately instead of leaving it there. read more

Don't wast your time shopping here. They do not keep the shelves stocked ... the employees there are rude, inconsiderate and you the costumer has to GIVE THEM THE RIGHT OF WAY. The store is always a mess... read more

I called the Dupertail store to see if a wedding band was found. I am devastated to have lost it since my husband died last August suddenly. I was put on hold and no one ever answered. Typical Walmart customer service. I don't know why I continue to go there, since Winco is far cheaper and better quality. read more

Worked here for about 2 weeks and management has the worst ethical behaviour I have ever encountered. Leadership has an abusive power dynamic that they use on their employees, via intimidation and bullshit pep talks which are their way to go to try motivating their workers...Worst place to work for, if I could compare this toxic atmosphere to something, and it pains me to compare it to this, but that will be straight up being a slave. Quit while you can, cheers. read more

Dropped by Walmart to grab a small home office printer, as mine quit mid report. Found they had none in stock that used my current size of ink, which I had just bought yesterday.... Decided to just upgrade to a substantially more expensive model. As it was Friday early evening the store was busy and we used the self check out. Of course we ended up needing assistance as there were 4 different bar codes on the printer... Help was quick to arrive and we were on our way. NOPE! Approaching the door we were stopped by a female employee who asked if we had a receipt. I said "Yes, we do." and attempted to continue on my way. Employee moves in front of our cart, blocking us from leaving and demands to see it. My partner asks if there is a problem and we are again told to produce receipt. We ask why we would need to do that as we were literally steps from the register we just checked out at. She replied that we would need it for a return. I explained I was unconcerned with that outcome. She states she must see the receipt. We show her the receipt and do a prompt U Turn to customer service and return the printer, ink and few other items we had picked up. Got refunded cash at customer service, required a manager signature. Spoke to manager regarding this experience, she was unconcerned. Took the cash and went across the street to Target! Found even better printer AND it uses the same size ink I already have on hand! So saved $$$ This experience has cured mine and my partner's WalMart addiction, COLD TURKEY! Heads up Walcustomer service DOES NOT mean self service, being barricaded and detained and treated like a criminal. We will be placing our grocery orders with Yokes and using Target for other items. Just made a run to Walmart - Queensgate for some fresh produce and passed a 20 something male jogging into the store sans mask. I turned to 2 associates in produce to asked if masks weren't required and they said "not for us." I was very taken aback and called Kim the store manager and asked the store policy on masks. Kim said "Walmart is in compliance and we screen at the door & offer masks." I explained to her what I saw and what I was told by her associates and her comment was "I'm not sure what you're asking, we are in compliance and our employees wear masks." In short, Walmart Queensgate is not bothering to keeping employees or customers safe and obviously has no plan to. read more

Good one stop shopping but they no longer accept competitors so I organize my shopping and end up at the competition more often now. Its cut my shopping at walmart in half. read more

Lots of cheap stuff, but a lot of quality items are missing of the shelfs. Personally I prefer Albertsons. I gavethis place three stars because it's open 24 hours so very convenient. However after 1am they only have one check out point open meaning that I have to wait in a line for longer. At other supermarket the self check out till are active 24 hours a day so I don't know why the turn the self check out off at this place and only have one staff on check out. Management should really sort this out for a big company like Walmart surly they can afford two cashier and get one to supervised the self check out 24 hours per day . read more

Walmart Supercenter - Cheap cloth at Walmart , good of you have lots of kids like me - Grocery Near Me - Richland, Washington

This place is WAACKKK. Horrible customer service. The employees are very rude and give mean looks. Definitely did not feel welcomed at all.

Well though I appreciate the price of Walmart offer actually getting out of the store is ridiculous. You have to often budget an hour to get out of the store often causing frozen food to melt. The management does not care and clearly cannot schedule people correctly come on four check stands open on Sunday is just plain stupid. Plus when you ask if a lane is open with cashier just standing there they play dumb. Also why stock in the middle of the day when people are here trying to shop! Stupid management and stupid staff I will take my business elsewhere! read more

I have been very impressed with this Walmart. Their prices are good and their employees are helpful and considerate. I also LOVE the new grocery pick up service!! Best thing ever! Thank you Walmart! read more

I think this will be the last time I use Walmart grocery pick up. Putting one item in each plastic bag is not something I can handle. Even if you aren't big into the environment, it is plain ridiculous. The grocery employee who loaded my car suggested I bring my cloth bags and they would empty all the plastic bags into my cloth bags. I asked what then would they do with the 23 plastic bags? They would recycle them. Geez. What a waste. We had to run into the actual store to pick up some fruit and came out frustrated. Their stock was decimated, shelves were empty and it was tough to get around their trolleys being filled for the pick up service. They need to get more stockers and treat the actual in store customer better. I am frustrated with the whole thing. I only shop there due to their gluten free items. End up at another store for produce and good old Winco for regular items. Maybe it is time to cut the cord? read more

If you need help from an associate you will have to wait a long time. Took 30 minutes to find someone that could mix paint for me and on 2 separate occasions I waited for help at the sporting goods counter and no one showed up even after being paged several time. This store is not worth your trouble! read more

Waited for over 20 minutes for money over at a check stand, was a great way to spend a birthday. They don't have what constitutes service. Don't ever ask for money over read more

Love this place to shop. I usually shop at Pasco Walmart. I don't like the layout but out of the Walmart this is the cleanest one. The bathrooms are immaculate. The Pasco Walmart are a dump. Don't even want to take my kids in there, since they have to go to the bathroom every time we go to a store. The store is well organized. read more

I tried to return some lipstick today and the employee was super rude to me and my father. He first scanned it and said he didn't have it in there system, even though I bought them from Walmart.com. So I walked back to the beauty department and found them. I decided to take a picture of them to show him that they did have them. When I went back up to customer service, he had a woman that worked with him go find them, and I waited. She came back saying that she couldn't find the lipstick. He looked right at me and asked," Where did you get that picture at?" As if he was accusing me of stealing the picture, and lying to them. I said I took it, and I would gladly show her where they were. As we were walking back there, the employee said she scanned my lipstick and it said it was in the store, she just couldn't find it. I thought that was crazy cause the guy told me it wasn't in the store. I showed her where it was, we came back, and I took my place in line. The woman who knew I was there, yelled at me for cutting, even though she saw me leaving with the employee and I tried to explain that I had to show them where an item was. She was like,"So?" I told her she could go in front of me if she wanted, but I thought that was pretty rude. She went anyway. Then the employee took her next, even though he made me jump through hoops just to return lipstick. I had to be treated horribly by another person, persons(the employee). I guess it's my fault for going to a different Walmart. read more

Don't buy there computers, they will never give you money back if it will have any problems. I'm stuck with broken laptop what I've got less than 3 weeks ago, they sell trash. Never will go to this store, even for small things. Customer service - is slow, nasty old ladies. read more

Worst customer service experience today! I have been pretty disappointed with the management of this store for quite a while now. Every time I go there is something on my list they are out of. Seems to be very poor inventory management. I've put up with that. But the last two times their registers have been broken in some way and horribly long lines with only two non self checkout lanes open. One register the chip card reader wasn't working so you had to enter it three times waiting for it to fail each time and then swipe your card. Took forever. This last time the conveyor wasn't working so the cashier kept asking us to push everything down the conveyor so she could reach it. She said all the registers were broken when I asked why they didn't put her on another register. Come on Walmart maintain your store! Is that too much to ask? On top of that the cashier was "put out" because we brought our own bags. In addition, when she came to an item that wouldn't scan she just put it aside saying we couldn't buy it. I had to insist she get the price checked. Are you kidding me? It's called customer service. I see you are completely unfamiliar with the concept. Wow. Just wow. Guess I better start going to winco and target! read more

I purchased a Sony 3 with a kids game for Christmas. The kids said it didn't work right and kept freezing a couple weeks went by before I got around to playing it and when I took it back it was past the 15 days in small print for electronics. I spoke with a customer service Latina who told me I couldn't return it. I spoke to her manager who called electronics and discussed my story to them they told her to let me exchange it. When I got back the she... was there again and ran me through the whole process arguing with the electronics person again. Then with another customer service person. Then I told her to get her manager again in which she had to make the exchange... What a circus. Merri-go round ride! 2 hours of standing around! I will always go to a small town store from now on at least they make things right! read more