If I could give this Walmart zero stars I would. So here's a story, I go to college near here and one of my friends asked me to go with her to buy a fridge for her dorm room and to help her carry it. So I did and we grabbed some groceries and went to check out. We were doing separate transactions and since I am 21 I had grabbed a 6 pack of beer. However my friend is not 21. So as we're checking out the cashier asked for both of our IDs and I said we are separate. He said that since we were in the same party we both have to be 21. So I asked for a manager and asked her that just because we carpooled that I can not buy my beer and she said no I can't sell it to you if you're in the same party. Since I'm a server I look at things a little differently I suppose but if one person in a party orders alcohol I don't have to ID the entire party. That's ludicrous. What if it was a family? "Sorry sir you cannot order a beer since your entire party is not 21. I know you came in with your two toddlers but the entire party has to be 21 for you to order alcohol." That's BS. read more

Called the deli and asked if they had fried chicken, the girl said yes. Went into the deli and there was no fried chicken. They have a menu board saying they sold individual pieces of chicken, tried to order 5 pieces of chicken and was told that I couldn't. I was told they only sold 8 pc. box of chicken. I said that sign should be removed then. I then asked for the 8 pc. chicken box and the guy said it's over there, pointing at the produce section and there & there was noooo chicken! The guy working at the deli was a punk! We gave up on the fried chicken and were heading to the check out to pay for our groceries. My wife noticed some fried chicken in a heating cart by the check out stand. I really didn't want to drive around town looking for fried chicken so we bought it. The chicken looked good until you ate it. It was over cooked and dry and had more batter than chicken. Walmart's fried chicken makes Banquet frozen chicken look like the cat's meow! Does anyone recommend a place around Pullman or Moscow that has good fried chicken or am I better off making it at home? read more

If I could give it zero I would. Just purchased a toaster oven and when I unpackaged it, I found hair all over the plastic wrapping. Called customer service to suggest they do a little quality control on their items and was told to make sure when I return it it's in the original packaging. No apologies. Their merchandise selection is horrible, too. I'm done shopping there. BTW, for the best grocery value, drive a few miles to Winco in Moscow. read more

This store serves a purpose, but not in the "grocery" department. Extremely limited selection. If you need inexpensive school supplies or macaroni and cheese, this is the place. HOWEVER. For those people who call this "the middle of nowhere" because her daughter cannot find her favorite mini-pizzas, or who is not bright enough to shop around and realize that yes, Safeway has a much greater product. read more

Best grocery prices on the Palouse, but produce stock is limited if you shop in the afternoon. Not sure why, but at this store there are lots of items marked clearance, but they are only a few cents off the regular price. Other Walmart's mark clearance items down much more than that. Staff is always friendly and helpful. read more

I LOVE this Walmart!! I coupon and ad match pretty much every day and I have never had a problem. The store is huge and they almost always have what I am looking for. The Moscow store feels tiny and a little trashy in a way. Not that Walmart is completely 'classy', but the Pullman Walmart gives me a better feeling. read more

I have been to this Walmart on multiple occasions, and I can assure you that each visit does not improve my impression. Although I have had no issues with any of the products themselves, the overall service and organization is awful. If you are looking for a specific product, be prepared to spend the next ten minutes searching. After finding the product you need (probably in an unrelated isle), odds are that it is probably sold out. In addition, every place you walk, you will be walking down a thin, cramped isle, with several other shoppers walking towards you. Good luck finding an employee around here to help you with anything and except to wait a significant amount of time for one of the scarcely opened cash registers. read more

The pharmacy is ridiculous. Fortunately, there are 3 others on the same street, all within walking distance. The pharmacist takes a lunch and closes, but this is not posted anywhere on the website. Pharmacy Techs are around but cannot accept a prescription until the pharmacist arrives. First in line for when the pharmacist returns, 40 minute wait. Go to pick it up but nothing was filled because they misread the name on the rx and "couldn't find it in the system." I was told that they tried to page me but seems to be a poor system because I didn't hear anything. I'm running late, won't let me pay until filled. I was told that it would take them 10 min; 15 min later still nothing and I have to go. No apologies from the pharmacist department, no offer to delivery (this is a service they provide), no drive through, chore to come back because the parking lot and store are huge, pharmacy is towards the back, often long lines. What kind of a business model is this? I already hate shopping there - always long lines and slow cashiers. The self-serve cashier is hardly an option; the register always makes errors and there is usually only one real person available to manage this section. I'd advise to shop anywhere else - Winco in Moscow is 8 miles away and has same food prices; Shopko is across the street from Walmart for non-food; go to Sid's Pharmacy, use the drive through, free treats for your dog in the car. Smaller staff and they manage to not close for lunch. read more

I went food shopping at Walmart the other night. What a rip off. They're not cheaper than Safeway. Customer service is the worst though. At 10 pm, I was told to come down an express lane with my two carts full of food! Then the girl was super slow at checking and ,missed ALL of the coupons. About half way thru, she asks someone to open a lane to help the lonng line of ppl behind me. The other girl looks at the line of no less than 10 people with just a few items each and said " probably later" and walked off. I was thoroughly flustered after that trip. Another time, I needed to cash a good sized check and it took 30 minutes of waiting for someone "higher up" to bring the money from the safe. In fact, after 25 min, she still hadn't brought the money and someone decided they should go check on it. All the while, I'm standing there...and ultimately they didn't even cash the check. Seriously? I'd hoped that Pullmans Walmart would've been a good place. But alas, looks like I'm going back to good ol' Moscow Walmart. Thanks Pullman Walmart staff for making Pullman look like idiots for wanting this Walmart here so badly. Be sure to run it down into the ground! read more