Very unfriendly Walmart employee took a picture of her. Very slow service, aisle 28.

No issues here. I was in n out. Got what I needed. The employees were very helpful. It was very organized. read more

Walmart Supercenter - Department Stores Near Me - Kingman, Arizona

I bought a whole chicken april 9th 2026 and the bin the chicken was in smelled rotton. My chicken is good it is they don't clean the bins the chickens are in. rotton blood smell. This store has alot of issues they should fix. The don't rotate food and you have to check the expiring date. Bullhead city walmart is better. read more

I purchased a futon and the delivery date got delayed by three days and it was supposed to be installed and I spent $89 for installation fees and they never even came to put it together. I've been fighting for a month to get my $89 back and they just keep telling me it will take 5 to 10 days and I can't get a person on the phone and this is ridiculous. I had to sleep in a chair for three days because of the delay and then ended up paying installation fees that me and my brother put together not them. read more

Of course we expect low prices at Walmart but it is certainly a plus when the staff is pleasant and helpful. :)

Swipe your debit card 4 times in one visit! Why, because Walmart sucks! Went shopping at Kingman, Az Walmart today which I generally avoid at all costs. First, I bought a video game in the electronics section and had to pay for it there. Next I was off to the liquor area for beer...had to buy it there. Now to the Automotive area for a battery for my quad. It was locked in a cabinet. So, I waited in line and the lazy bastard cashier made me walk back the cabinet to have somone else open it. This guy would not even let me carry the battery back to the register, be had to escort me back...where I waited in line again to pay there. Then on with my shopping and regular checkout. As I am leaving the person at the exit wants to see my receipt...are you kidding me! I told him to go to hell. Walmart if you expect me to check-out with 4 different employees, bag my own items and self checkout you dont get to check my receipt at the door! Hire some security and do something more proactive than just letting people run out the door with your products with a no-apprehension policy. Treating every customer like a criminal is not a good business practice. Walmart is a liberal dump and will put itself out of business as a result of its liberal nonsense. Keep in mind I can buy everything Walmart sells on Amazon or anywhere else as a matter of fact. Thanks for a terrible experience and reminder of why I won't shop with you! read more

This has to do with the auto service center. Took my van in for oil change while traveling and told them to do the basic oil change. When finished they had done a full synthetic oil change, for an extra 20 plus dollars. Manager said that they could change thee oil to regulars, but would take some time. Had already waited almost three hours to do the oil change. Will be disputing the difference with the credit card company. Have taken my van to Walmart back home and never had a problem. Do not take your car to this Walmart for any service. Not unless yuh do not care about money and dealing with inept staff. read more

The Walmart Supercenter in Kingman,AZ is very good.Has everything,clean floors,and yummy food.The pricesfor the yummy food are 5 stars.Keep up the good work. read more

There's a growing concern with Walmart's apparent reluctance to stock their brands, pushing customers towards pricier alternatives. This not only impacts affordability but also limits choices. The customer service experience exacerbates the issue, as interactions with management have been consistently poor and occasionally rude. Shoppers expect better from a retail giant like Walmart. Transparent communication and a commitment to stocking their affordable brands would go a long way in fostering trust and loyalty. Addressing these issues is crucial for Walmart to maintain its reputation as a customer-centric and budget-friendly retail destination. I prefer to Uber to have my groceries or other items picked up eats-ebant8ui read more

Walmart Supercenter - They make you feel like you are nothing - Department Stores Near Me - Kingman, Arizona

Rarely do you go into a big box retailer and receive great customer service. And you can forget about getting ANY customer service from Walmart associates- at least the Walmart's I've dealt with in the last 10+ years. So, needless to say the shock I felt at the Kingman Walmart was astounding! The employees smile! They act happy there! They actually HELP the customers!! We met a gal who was shopping on her DAY OFF. She saw we looking in the water, and she stopped to help us. I asked if she worked here- and she did. Her name is Iris, and she is AWESOME!! Though we didn't find what we were looking for, she left no stone unturned! Absolutely amazing customer service skills- and Walmart should know what a great job she's doing. We also came across cashier Janet, and whom I think is her supervisor- Susan. Both ladies were so wonderful! There was also a lady in cosmetics that walked me over to some products- the CS at this store is nuts!! Whatever is happening here in Kingman- please spread it East, North, West and South!!! We need more Walmart's like this one!! Kudos to Kingman!!!!! Thank you!! We're so glad we moved here! read more

Today I went in to buy FOOD and when I walked in this man had his dog on a leash and it started pooping all over the place he grabbed some paper towels and put the dog crap in the cart where CHILDREN sit. This Walmart will not advocate for those of us that get grossed out at dog poop in our food store or have allergies from these animals. Many people out the dogs into the cart where we put our food. The dogs butt sits in the bottoms of the cart. Many of the dogs are shaking and overwhelmed and it's not fair to REAL service dogs!! LEAVE YOUR DOG AT HOME. read more

Got flat tire on my road-trip. The WalMart Auto Center is prompt and direct. Appreciate all the assistance received.

Walmart has everything I need at the right price and the right quality I couldn't ask for more.

I don't know who Angie is on the front end but she is fab. Watched her for 10 minutes while in line. Courteous to customers and genuinely sweet to fellow employees. Kept things moving. She's a keeper. read more

I have lived in Kingman for almost two years now and every order from walmart, since i have moved here, has had: missing items, has had moldy and rotten food, thawed out foods and melted foods, etc. i have tried going in to talk to a manger. i have called customer service every time and every time all I get is "nothing we can do. Sorry". Your store obviously doesnt care about its customers and thats pretty sad. see attached photos for just a few things your store likes to give me on every order. read more

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This Walmart Delayed my order by 2hrs due to "Tecnical Difficulties " and they texted me 10 mins ago and my order is still not here. Also the sign in front of my car said if waiting for a hour call and I called 3 times no answer. read more

Not Even Worth A STAR! Store Manager not on site: Casey Day, Walmart Supercenter #20513396 Stockton Hill Rd, Kingman, AZ 86409: Worst Walmart in the company. Wife and I are in our fifties and decided to pick up a few things from Walmart on 1.13.2024 @ approx. 11:15am CST. My wife and I were trying the "scan and go" application. After our shopping was completed, we went to the "scan and Go" isle where everyone (meaning non-scan and go patrons were also checking out item per item, we were taken back at the wait to get to register. We often use the sister app for "Sams Club" without issue. Why have a "Scan and Go" line if everyone uses it? Nevertheless, we waited for about 15 minutes to get to the open register... The instructions were to bag our items and present our receipt (on the app) to the door for the monitor/door checker on the way out. We were approached at the register by a 30- something Spanish extremely flamboyant gay male snapping his fingers and pointing and my wife telling her (calling her a Queen) we needed to pay for our items in a raised voice. As my wife tried to explained to him, we were using the Walmart "Scan and Go" application, he snapped his fingers again with his high pitched over bearing tone and calling my wife a queen again and indicating we were stealing these items (mind you this was a full cart of food) all the while over talking my wife and I in its sliding scale domineering voice at my wife and I, at which point he grabbed the cart and took it the customer service telling my wife and I we will not be purchasing anything today. We were livid over this and asked someone in customer service to call the "Store Manager" for a resolution which was never achieved. A young white male with long oily hair and a very scruffy look showed up to address the situation. He was adamant he was the store manager and no one else could help us. After conveying the issue at hand and showing him the "Scan and Go" app he started to smile and ask which person told us this. I started to describe the small Spanish extremely flamboyant gay male. My wife indicated she would go and find him and find "he/she" and your AP Manager "Austin" firmly told her she cannot do that or he would call PD (the Kingman AZ Police Dept) all the while smiling and acting like this was no big deal. All of this infuriated me even more. The unkept Manager and the Spanish extremely flamboyant gay male as well as the embarrassing situation your people created are the reasons, we will not ever go back to this or any other Walmart's again. I spend roughly 2K per month on groceries per month for my family and I and 80-90% of the was at Walmart. I am a Solution Architect for a large telecommunications company. I'm not restrained financially to be tethered to Walmart pricing which these days is not that great. The only way to restore my business with the Walmart company would be to show proof of termination to the Spanish extremely flamboyant gay male and your very unprofessional AP Manager Austin. read more

Walmart service is non existent. My son had waited 2 hours each time for 2 days to pick up the same order. He still doesn't have it. Other people get theirs, but he doesn't. Do not offer a service if you can't provide it. read more

Overall experience just plain frustrating Walmart ! Showed up early to get a couple tires and saw a few parking spots near the service area already taken by cars. Went inside to wait until the counter to open at 8am and watched a few customers walk by after they're done shopping and get into these cars parked right outside that are supposed to be used for the service area ?? Also why does it seem they're more personal shoppers than customers in the store?? Not to mention they're rude and need to learn how to be more considerate not block the aisle while they're doing their job. Also what's the point of filming us at self checkout if you're going to have someone at the exit trying to flag everyone down to check their receipt ?? Sam Walton has to be rolling in his grave, it's just sad. read more

I'm here to replace 2 tires. Was initially told it would take 1.5-2 hours. I waited for much longer than that and each time I checked the progress I was told my car would be next. Ok car repairs, the wait, the, cost, etc. It all sucks. At least don't lie to people when they ask about the progress. Ugh! read more

Whenever I have any problem, they fix it. I think they're incredible. I haven't had many problems anyway, and they are more than courteous only once were they rude read more

Great place been shopping here since I was a kid over 16 years now and I just now started working for them too so I'd recommend coming here, we and my crew try to provide the best customer service possible! read more

Was in the area for a quick stop and this Walmart did the job. They had everything I wanted. No surprise I guess. Drinks a plenty and food. read more

Walmart Supercenter - Department Stores Near Me - Kingman, Arizona

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This store doesn't even deserve a single star rating!! The list of what isn't wrong would be a shorter list than the problems within it especially the Kingman store. When it comes to being treated like they appreciate our business they fail big time! Instead people are treated like they're thieves and whatever is wrong with their system is obviously our faults too. Those of us who use the self checkout are just people who can't be trusted so they said today. So the question would be why have 50 of them. Why continue to use them when they take your money and then expect you to repay it when their system freezes or goes down completely. As if we have all this extra money just laying around or the time to do so. I'm not a rich person and that shouldn't even matter but I'm also not a person who has the time to go shop check out and then expected to dump out all of the groceries in front of them only to go to a different checkout to do it all over again what the absolute hell? Insulting to say the least. Nobody should ever have to deal with such behavior from anyone and nobody should ever be judged by their situation no matter the circumstances. We use the self checkout because we're in a hurry and don't want to wait in one of the 2 live person checkouts. If you're paying with cash with the self checkout you have 2 checkouts to choose from and one of them usually is always down. Please do yourself a huge favor and take your business elsewhere and pay a few extra dollars with the stores that appreciate you shopping with them. This particular one stop store will give you more than you want and more than you deserve in all the wrong ways. read more

The employees are rude. They don't acknowledge you and they seem annoyed when I ask them for help. One of them wouldn't remove an item that I no longer wanted. Also, items are priced differently from what price is rung up. For example, sandals are displayed in a section that is marked $3, but when the item rings up, it's actually $7.xx. 98% of people here don't wear masks, but that's expected in Kingman. They do seem to respect the fact that people choose to wear masks. I will return because I love Walmart. read more

Wow that is all I can say. This store is so disgusting. People hanging, sitting, begging and wandering all over the parking lot. The most disgusting thing was the restroom. I saw something run behind the toilet as I walked in. At first I thought it was a small mouse but instead it was a 2 1/2 inch cockroach running around. Walmart should be ashamed their name is on the front of this place... it is GROSS read more

The self checkout glitched. An associate came over, accused me of incorrectly scanning something (I tried to donate and it glitched) fixed it, then REACHED ACROSS me to rate 5 stars. They are now getting a 1 star review EVERY TIME I visit. DON'T CHEAT!!!! At least not with the customer standing right there, ffs. read more

This Walmart is a convenience to both Kingman residents and tourists bound for Arizona attractions such as Grand Canyon National Park. This past weekend, my brother and I stopped here two times between Las Vegas and Grand Canyon National Park. Under one roof we were able to stock up on the necessities to get us through a couple days in the Grand Canyon. In addition to the merchandise, the ATM came in handy. In my book, $1.50 is reasonable for a cash withdrawal. Regardless that we did not dine in their McDonalds, a $1 large Coke beverage was fitting for the long drive to the Grand Canyon. The Kingman Walmart is modern. If I am not mistaken, it is a rebuilt supercenter. In contrast to some discount centers, this Walmart is the antithesis of shabby and depressing. In this upbeat supercenter, the aisles and action alleys (Walmart terminology for main walkways connecting departments) are wide. Generally speaking, the associates appeared to be friendly. What left a positive impression was an associate joking with a customer while cleaning a spill. Safety in the parking lot and exiting onto the main roads is something that Walmart does right here. I am very big on safety. In my book, mounting security cameras onto streetlights is more effective than on the roof of the facility. This makes me feel safer leaving my vehicle in the parking lot and walking to the store. Whether or not they work is another story. Two exits are signalized. In Vegas, I know of a few Walmarts where it feels like Russian roulette making a left turn from Walmart onto a highway. I am a fan of the Kingman Walmart. Under one roof they sell necessities at low prices in an environment that is the antithesis of shabby and depressing. *I understand that in retailing the dynamics of the store change rapidly. The next time I visit the Kingman Walmart, it might generate an updated review with a new rating. read more

Similar to other Walmart's, this one was huge, had great selection, and had clear aisles with signage so items were easy to find. Prices were decent as well, similar to other Walmarts I've been to in AZ. read more

I have PTSD so I have to depend on online shopping. Recently, I've had 5 different experiences where I was given milk that was either at its expiration date or it was the next day. I get a refund, but have to dump the milk, so I still don't have any milk. I am on social security disability so I can't afford to have to keep spending $35.00 just to get "maybe" decent milk. They're sending us online shoppers the bad stuff that no one else will buy. This is horrible customer service and abuse. On top of that, I have to pay more for items than if I were shopping in the store. I'm sure the people who pay$12.99 per month, plus tips, for their delivery service get much better treatment. When I tried the delivery service, I never had these problem This milk issue has started fairly recently, but if it happens again I'm switching to another service. I'm read more

OMG!!!!!! Visting a Walmart yesterday morning and as Covid 19 cases rise in Kingman NO ONE!! wearing mask and fact is there were people in there that I know who had been exposed to Covid 19 suppose to be in a 14 day Quarantine and were in the store shopping! WT? I could not believe it!! Walmart you suck bad can not believe you are not implementing safety shame on you! I will NEVER shop your store ever again! Thank god for Amazon I hope they shut you down for good with a bulldozer :( your Mayor needs to be fired for even allowing this stupidity. read more

This MS managed any carts that manager is storing the carts in the back they do not cater to seniors no place to sit down to rest while shopping management will not listen to any of your complaints manager should be fired senior groups have stopped shopping at kingman Az Walmart read more

This is an excellent grocery store. The produce is always fresh and there is always a diverse selection. The deli, bakery, and hot food sections are always cooking up the best food in town. Watch out, though! It is very evident by the bathrooms that sickness is tracked all over the floor. Don't let your kids touch the floor or they could wind-up with a horrible disease. Also, since most people don't wash their hands, it is very important to wipe the carts clean. I watched a man in the parking lot picking his nose. Just to illustrate the point, I've added a picture of the Walmart bathroom with feces all over the floor. It is very concerning to have witnessed this in a first-world country. read more

Walmart Supercenter - Department Stores Near Me - Kingman, Arizona

Went to the deli to try to get some fried chicken n was told I couldn't get any because they only cook it every 4 hours. Like what kind of bull shit is that? I work for Safeway and if u ask for fresh fried chicken they say absolutely 15 mins not no we only cook it every 4 hours. This is bad customer service, how can u get any sells if u do it this way I'm not even giving it one star I want to say negative 5 stars. I will never buy anything from this deli ever again. read more

It's unfortunate that whomever does the orders for this store seems incapable of accurately anticipating and keeping the store stocked for customer needs. Half the time I come here there are entire aisles missing product. I went in this afternoon and again, not a single bag of chicken feed available. As for their hourly employees/greeters, they are always so courteous and friendly and the only reason I gave two stars. They are the best thing about this Walmart and that's about it. read more

Walmart Supercenter - Empty chicken feed bag pallets - Department Stores Near Me - Kingman, Arizona

Well Walmart fixed the self check out fiasco and it seems to work so far, it makes doing the dreaded shopping less stressful, thank you Walmart. Now can you carry healthier foods like food with more olive oils and less canola oil. Also my butter spread has been out for a while you seem to get the land O Lakes spread with canola oil but no olive oil are they not making it anymore? read more

Carol working the late shift at Walmart has one of the best attitudes of a retail employee I've run into in a long time you should congratulate her and give her a raise read more

Horrible customer service! Happened to me twice! The first time I waited over an hour for an associate to unlock a bike for me. Spoke to multiple associates and a manager which all said they were going to page for someone to assist me. I waited over an hour at the bicycle section and saw the same associates I requested assistance from and they just kept walking. None checked up to see if anyone ever helped me out. No one ever showed. I figured waited over an hour for help that never was going to show up was too much so I left. Today 11/16/2023 @12pm, I went again for the same bike, mind you its a little bike on the bottom rack so all I needed assistance with was someone unlocking the bike. So it wasn't like I needed someone to get it from the top rack. Spoke to 2 different managers and 3 different associates. Spent around 40 minutes waiting this time all said someone was coming with the key to open the lock. Again, no one showed. Walmart you need to step up. I understand you need to lock the bicycles up for safety reasons and or theft but at least give all your associates working in the area the keys if not at least the managers. Surely if they're trusted to be managers then they can be trusted to carry simple bicycle master keys. Do better walmart then you wonder why your sales are plummeting.... read more

whose great idea was this new one-register-only dedicated alcohol sales thing? yeah, customers love it when they have to check out twice!!!.... open more #$%^&*ing human registers!!! good customer service reduces inventory shrinkage!! read more

Worked for this store. All i'll say is that the staff is overworked as if the company treats them as if they were all robots. When one breaks, they push them into light duty or fire them outright for bullshit reasons that are never properly investigated. Online delivery is quite possibly the worst area to work in. Their management is incompetent, stupid, disrespectful, egotistical and downright arrogant. They're nothing more than glorified associates that use their "title" as a means to be complete dicks to everyone else that works in the store, except for the people willing to kiss their ass. Those, they will go to great lengths to protect regardless of how badly they fuck up at the job or how many problems and drama they cause within the work environment. The management well above store level all the way at district seems to have a hard on to push so much work upon that department without staffing it accordingly to achieve success with the numbers they want to profit from, that they honestly don't seem to care about accepting responsibility and instead prefer to throw all blame upon the workers instead. The only problem with that is they fail to understand they aren't working robots, they're working people. People require breaks and lunch to gain rest for such a heavy workload that is being demanded to the point, the backroom fills up where nobody can move through it, orders don't get out because there are not enough people. The ones that are there, get worked like dogs while the laziest ones are allowed to do the simplest and easiest jobs, which only further backs things up causing an even larger work load upon the employees that are trying to accomplish all the necessary tasks. I feel pity for those good ones, they have no other option but to accept their fates cause they're so desperate for a paycheck just to keep themselves afloat financially. What's worse, when any attempt is made to call out the management team at both store level and above for all the problems that exist, and those problems are numerous from the tiniest thing of finding items in incorrect locations with the wrong price tag ,to clothes being strewn all over the softline department clothing racks and floors all the way up to people being harassed by other associates that are never fired for such behavior and instead, the associates they were harassing end up fired and even going so far to using false reports to fire associates for things they never even did without investigating anything like a competent, logical human being would do almost anywhere else. Why do things like this happen there? Because nobody cares to do anything about it in this store. The sickening part is that everyone that works there and even many of the customers that shop there, know that the place is nothing more than a joke and all because the home office no longer cares whether their managers possess even a modicum of integrity. If i could give this place an honest rating, it'd be far into the negatives. For anyone who wants to shop here, go inside. Do the online delivery employees (at least the good ones) a service of doing your own shopping. You are quite literally, killing them physically for pay that is shit by comparison while being managed by people who no longer possess a soul and if they do possess one, it was clearly damned long ago. read more