Always kind and knowledgeable to me,and my family. They are pharmacist is very busy yet takes the time to put the customer first. These wonderful people deserve a raise in pay and assistance. read more

The worst customer service of any grocery store in town. Yes, worse than Walmart. Lazy employees talking to friends while customers wait for help. The last 5 times I've been here I walked out leaving a full cart because the employees are too busy talking to friends than to do their job. Nothing rings up correctly. All registers closed but self checkout and the attitude from management when you try to inform them of the situation. Won't bother coming back since this has been an ongoing thing it's clearly the Safeway experience. read more

There are a bunch of awesome improvements in the store since the remodel. The deli HAS A SUSHI BAR!!! And it's good and reasonably priced. The store now integrates more closely with the app. Grocery pickup is the bestest! 100% read more

Went in for a quick bite to eat. Good service. Great help when looking for items. Kind cashier that rung me up.

I live my Safeways but, this was the first time I needed gas bad so I stopped to gas up. Never again!! I have a Corolla it only takes 35$ to fill up in these high priced times..... So Everyone be warned Safeways pumps take a pending security deposit I was told by the worker there. Oh ya they tie up your $$$ so I had $125.00 pending for a charge of 36$!!! Are you F-ing kidding me. 4 times over what my car will take!!! That's Wrong in every way!! Oh ya you get the "" security deposit back the next day!! So hope you don't live check to check cause you'll be F-ed!!! That is ludicrous!!!! read more

Do you know the difference between Walmart and Safeway delivery? Walmart is a lot cheaper and their drivers know if they steal your groceries Walmart will prosecute them Safeway tells you you have to call Uber and complain. I know I bought it from Safeway.com, Safeway charged my bank. I know I didn't use Uber.com but somehow there responsible for stealing my money and groceries. Safeway your a grown up store. You need to take responsibility for your business, you can't go blaming someone else. Obviously the drivers know they can steal from you through Safeway and Safeway will do nothing to help you get your money back. Grow up and start acting like Walmart. Your merger with Kroger is never going to happen and because of the way you treat your customers. You should merge with Radio Shack, as you will both be trying to grasp for air as you sink to the bottom of bankruptcy read more

Safeway - What I waited for for 4 hours, paid for and never received - Grocery Near Me - Kingman, Arizona

See all

I was employed Briefly no brainer frying chicken and doing dishes job but the lead lady is a total control freak .Rlaw food prep then goes and sells cooked food no hand washing did I witness once .Its not well managed more food is thrown away than sold .The freezer and refrigerator are stocked to the gills .Wau to much product I doubt this DEli makes a profit losses must be huge .A complete failure ftom a business stand point it's in bad shape .Labor cost alone has to be 800 dollars a day or more .I was advised by a friend who is employed their not to accept the position I should have taken her advice .Even with an employee discount I still shopped at Smiths better store better deals lower prices . read more

Beautiful store. Friendly and helpful employees. Starbucks inside and a great deli. They help with digital deals when my app doesn't work in leave my phone at home and didn't add it they take it off for me read more

I have notified the people in produce several times about the rotten grapefruit they are selling. No one cares, no one does anything to remove them from the produce section. These ROTTEN fruits go for 1.99/ea. I returned one that was horribly rotten, but couldn't get my entire 1.99 back because I didn't have a receipt. I have shopped almost exclusively at this Safeway for 3 years, yet the store can't refund me the cost of rotten fruit. I hope I don't see these grapefruits for sale anymore. I will have to report it to the health department. read more

Safeway stores are really good here in Kingman. We were visiting some friends out here for a graduation recently, and we stopped here to get some stuff for a party. As usual Safeway is always nice and clean. There is a Starbucks here, and I got me some coffee as well. So I got all the food I needed. I got some fried chicken at at the Deli here. They serve a variety of different type of Chicken wings. Great service and nice staff. I will always be a Safeway fan. read more

There suppose to start at 6 but she's counting money for the register tell 615 and she's got the worst attitude ever they. Need to do way better they need people who sow up and work read more

Worst grocery store i have ever dealt with in 58 years. Who ever is in charge needs to go back to school to learn how to use a spreadsheet to control the stores inventory. I hope that is the reason why the store has NO CONTROL OVER THEIR INVENTORY!!!! If it isn't then the only explanation is that they are just into Bait and Swith which has been against the law foe a long, long time. In other words they advertise GREAT DEALS!!! But when you go there they don't have the product in stock. I KNOW they would do this if President Reagan didn't change the law about "Rain Checks"( he also changied the law about Advertising had to be True, fogure that one out?" TODAY THEY CHARGED ME MORE MONEY FOR LESS PRODUCT BECAUSE THEY TRICK YOU IN SUBSTITUTES. I PAID MORMOMONMORMOMONEY AND GOT LESS PRODUCT. AFTER TALKING TO SAFEWAY VIP YHEY TOLD ME THATS HOW THEY HANDLE PRODUCTS THEY SELL WHEN THEY DONT HAVE THE INVENTORY, IN OTHER WORDS THEY JUST CHEAT YOU which this store just has no respect for the customer because Walmart is beating them up all day. Stay away from this store and just shop at Walmart down the street. They are cheaper and "DONT SCREW YOU OVER"!!!!!!! read more

When I travel I always stop and get the salt and vinegar wings at the wing bar there$7.99 lb and prepackaged because of the virus. Also the produce always looks fresh at this store plus the store is always clean read more

See all

Was at self checkout at 7 am sunday June 23rd 2024 the lady working there appeared all twacked out on meth was wiping her runny nose with her hands and touching all of our stuff I think Safeway should pay more attention to there staff read more

Where to even start! First off the pharmacist CHARLES has no customer service skills or sense of urgency whatsoever! I stood in line for over 20 minutes waiting for TWO people ahead of me. When I finally get service, he asks for date of birth and last name then tells me "I don't have anything here for that name", that's it, just looked me dead in the eye and said "yeah I don't have anything for that name" when I asked him what do you mean? The other pharmacist Chandra had to come over and look at the account because she has some sense of customer service, she told me the last two transactions that should have occurred and the one with the prescription I was there to pick up being returned to the shelf a month ago. A MONTH WE HAVE BEEN WAITING FOR THIS PRESCRIPTION BECAUSE SAFEWAY PHARMACY CANT EVEN BOTHER TO CALL THE CUSTOMER TO LET THEM KNOW WHAT IS GOING ON!!! So Chandra has me come over to the drop off window, where I am speaking with the tech and she chooses to give me attitude rather than inform me of how all of it works in a manner that would help me better understand WHY THE HELL IT TOOK A MONTH TO BE TOLD THEY WONT BE FILLING THE PRESCRIPTION! So much unprofessionalism in one visit! Why the heck does it take Charles so long to help customers. The line was six deep by the time I left. I've never had such problems with a pharmacy ever. Sorry that I can't do your job for you, because at least I would have had the decency to call my customers to explain why the hell I can't fill their prescription, instead of leaving them hanging. Every time we call they don't answer the phone or tell us to hold. Today someone called us from the pharmacy telling us to pick up the prescription which is why I finally came in to get it. If you have no social skills, don't work with people. If you are afraid of speaking to customers, find a job where you don't have to deal with customers. Sick and injured people are your customer base, you have no idea what the customers are facing and when they come in to pick up their medicine they don't need your employees attitudes. I didn't speak to her the way she chose to speak to me! I have regular insurance and they treat me fine, but I go pick up a prescription for someone on AhCCCS and they give me attitude like no other? lol you're not better than people on AHCCCS, if anything I just learned what it feels like to be someone on assistance, I've never had to deal with such condescending behavior at a pharmacy, EVER. Disgusting I'll be finding a new pharmacy for all my regularly billed prescriptions since y'all wanna treat people like second class citizens. Shame on you. Get a new pharmacist since Charles so clearly can't handle customer service in ANY capacity. read more

Ordered a prime rib for Christmas dinner over a week ago, went in today to pick it up. Waited over 30 minutes for them to cut it for me (thought it was why I ordered it) and the butcher hands me a 2" steak?? Told him I ordered a 4lb choice prime rib, not a 2" 3lb steak? He argues with me for a few minutes and I walked out! What a joke to treat your long time customers like idiots! Never again!!! read more

Great deli. Best tasting chicken of all. Crispy, spicy and hot, not greasy. Good price in a period of time of high inflation.

Ha! There is already one review of this Safeway and it's from someone that stopped by while on a road trip as I did. Pretty much my experience here a month ago. This Safeway has hot soup and some other prepared foods that hit the spot much better than fast food. But the best part of my experience at this Safeway was the clerk that checked me out. I was listening to his conversation with the people ahead of me and it was obvious he had a good sense of humor. He commented on something I had while he was waiting for the debit to process on the customers ahead of me. He said "Those look good." I responded that there had better be three of them when he was done checking me out. One of my pet peeves with Safeway is that I can never seem to get a clerk to scan a Safeway Club card so I get the discount but I won't provide my info in order to get one. Well this guy was good enough to dig up a Safeway card with no info associated with it so now I have a generic one. Thanks. read more

This store NEVER, NEVER, NEVER, NEVER, NEVER, has enough checkers or registers open!!! For this reason, I avoid this store like the plague!!! I will drive out of my way to the other Safeway, and save so much time and frustration!!! Smiths (on Airway) is THE BEST for speed and customer service. The store is not as nice, but I can run in, get what I need, and be out, in 2 minutes flat. Their lines, at Smiths, are always short, and if a line starts, they open new registers read more

Safeway - Always long lines at the Safeway on Gordon! Guaranteed to cost you 20 minutes EVERY TIME!!! - Grocery Near Me - Kingman, Arizona

Again, and again, it's like zombies work there. I do get a bit better treatment at the south end of town but not much. Maybe its the stress and shit pay. I don't know but whatever it is, it is sad, I shop at Smith's and Walmart almost all the time and I hate Walmart. The place is still the same the attitude of the staff at Safeway is horrible the management is horrible. read more

My wife need to order a cake for a baby shower. She traveled to this Safeway placed her order and the day she needed it by (two weeks advance notice). We again traveled to Safeway to pick up the cake, and the lady asked 'the one you were to pick up 'yesterday?' We wrote out over 50 invitations, I think we would know what date We needed the cake. No, you changed the date, and the showed us the ticket where the date was changed. As the conversation went. But one of the ladies brought the cake out from the cooler for us, with a price on it for half of what we were quoted two weeks ago. After this experience and the pharmacy experience, she will not come back. The Pharmacy Experience: We both just finished up at Urgent Care and we were diagnosed with the flew. Having our prescriptions filled at Safeway. Let's just say that mine were filled right a way, while my wife's we denied by the Safeway computer for three hours. They finally called their IT guy after I was standing there for three hours (I didn't fell well enough to be doing this), then the long drive home. read more

This review is regarding the deli inside of this Safeway. Where do I begin? Let's start with the "hired help". I ordered an eight piece chicken. The worker was rude and obviously annoyed that I was taking her away from yucking it up with one of her pals. I guess I should have been examining her work through the glass to make sure it was accurate, which it was not. I received one chicken breast, two thighs, three wings, and two legs that I can not believe this chicken in real life had the strength to hold itself up on. So now on the food. I should have known something was amiss when dust was coming off of the poor bird parts. I got it anyway because I was starving. I got this bird home and it was the most scraggly, dry, without flavor and no meat on the bone disgrace of fried chicken I have ever seen or attempted to eat. After two bites I decided I would just go hungry for the night. I tried to give it to the feral cats that live around my house and they all scattered after deciding that they would rather go another winter without eating. So I saw A very emaciated coyote so I tossed it over to him. He took one smell of it, looked up at me and just shook his head before retreating back into the cold dark abyss that is a wild coyotes famished life. If you ever have to eat this Safeway rat meat do yourself a favor and become a vegetarian. read more

Mediocre, but then this is the middle of nowhere. We had deli sandwiches from the deli. It took over 20 mins to get 4 sandwiches made. One lady was super nice, but very slow. The other lady that finally came out after a line began to form, was a bit faster, but cranky. My kids wouldn't eat their grilled cheeses. Mine and hubby's were ok. Veggies were old/stale. The bathrooms were far from clean - pee on the seat, hair and dirt on the floor, stall door wouldn't latch - and the paper towel dispenser was empty. Yelp reviewers, you failed me this time. read more

I shop here quite a bit, mostly for meat and drinks. I buy my vegetables at the 99 cent store unless Safeway is having a deal. I feel that customer service is fine, there are a couple of slow cashiers and the lines can get long, but I rarely shop when I'm in rush so it's fine for me. The selection is good, I especially like the bakery where I can get 36 cookies for 6 dollars for work potlucks. My only wish is that the prices on fresh fruits and vegetables were good without a sale. I think Kingman could do with a little competition, like a Sprouts or Trader Joe's. read more

A real two-fer! Beautiful clean one-holer women's bathroom right in the front of the store. Not only that, it's located directly across from the large Starbucks kiosk. Excellent stop! read more

Safeway - Starbucks/Great bathroom/Safeway - Grocery Near Me - Kingman, Arizona

I had the WORST Starbucks experience EVER the other day I was so disappointed. This was a Starbucks inside of a Safeway which can be hit or miss, but this experience was out of control awful. I ordered my beverage from the girl running the register; Venti Royal English Breakfast Tea Latte. This is a drink I know for sure exists because I have ordered it at many different Starbucks in many different states and even at Starbucks inside Safeways. The girl looked confused but rang it up and I knew something was weird when the total with tax only came to $3.01 but I paid and then moved out of the way to wait for my beverage. When the Barista (a different male employee) handed me by beverage he said "here is your breakfast tea", to which I replied "You mean tea latte right?" Then with a very bad attitude he proceeded to tell me that is not a drink they serve, when I told him I have ordered it multiple times before he then tells me with the same bad attitude, "Well I've never made it before so I can't make it" I then explained to him the gist of the drink and very nicely asked him to try his best with my instruction to make something similar and he got very upset and was cursing me under his breath. I still went on with a positive attitude and explained to take the two tea bags and add maybe a 1/2 of the amount of water, sweeten it and then add steamed milk (I don't work there but that was my understanding of the drink and I figured this would get me close to what I wanted". Again he scoffed and grumbled and went to work, and then finally slammed my new beverage down on the counter and shouted here your tea bags with milk on top, and then he turned around and under his breath added "bitch". So not only am I upset he obviously still didn't get it right, now he is calling me names because I tried to help him make a drink hes never made before??!!?!?!?! Are you kidding me. No offer or a stopper or a sleeve, there was none in the self serve area, so there I am mad and upset holding a super hot cup of disappointment, I took a sip and it was disgusting, so I just threw it away and left just in shock of the treatment I just received. This is not the quality I would expect EVER from Starbucks. NEVER have I had a barista argue with me and tell me a doesn't exist because he doesn't know how to make it and just be an absolute jerk to a customer. VERY disappointed. read more

I work at Safeway ,employees are so overworked you cannot believe it they start out fine but after a while they do get grumpy that they are doing three jobs at once every shift While others walk around doing nothing and those are usually the ones in charge of those departments so don't be so hard on them they need their job they're doing the best they can very high turnover it's just the way it's been ever since Albertsons merger with Safeway it didn't used to be so bad read more

Waiting at the deli counter for someone to acknowledge me. Employees should be wearing shirts that say, "I really don't care".

In the last few months the quality of chicken offered in the deli has gone down drastically. There are not enough people working the deli to keep up with serving customers and the cooking of food so the food gets over cooked, so it appears. I haven't gotten good chicken from there for some time now. It's time to go somewhere else. read more

Went to the deli to get some chicken young Deli lady was very very very rude so have to get to Safeway one star tried to go to another line other person was rude not a good Safeway read more

New manager is very angry all the time. He Actually argued with a customer in front of me about how many items she could purchase. He told her to leave some for other customers.... Very rude! Not a way to keep business Jimmy!! I will not shop at this location again due to managers customer service. read more

Let's face it Kingman is not a gourmet capital. Safeway does go as far as your going to get in this town. I miss Trader Joes very much but I seem to find what I need here most of the time. The produce is expensive and not as fresh as I would like. read more

Really good meat department and fresh herbs section. Great bakery. Very friendly staff especially the woman at the flower counter and meat department. I find most of my items at this store for a decent price. It does take a while to get checked out but it helps the staff is friendly. read more

A really big Safeway with a restroom and a Starbucks. The perfect place to stop and get supplies when you are on a road trip from the Grand Canyon to Las Vegas read more

The staff was incredibly friendly to me considering the fact I was stuck in the store for 5 hours as my car had broke down. The only problem I had with the store was the amount of drug users and homeless that sat and just looked at me as I ate. One gentleman to take my phone outside to "make a phone call", I told him to not bother me in a rather color manner! read more

I was attempting to pickup a prescription at Safeway pharmacy and I was told that that they would not accept my valid Washington drivers license as an identification. I was directed to go to DMV and get an Arizona drivers license or identification otherwise they would not fill my prescription. This seem rather descrimitory that they only fill prescriptions for Arizona residents. There are many people visiting Arizona that also require medications and should not have to go to other pharmacies to get prescriptions filled. I did go to Walgreens in the same town and my prescription was filled with no questions. read more

I stop every time I drive through, they have food, cheap gas and a lovely bakery with nice fresh donuts. the food is much cheaper in Arizona than California so we shop for our road-trips. read more

they USED to mark expiring meats @ 50% off. Now they only mark them down 30%? I was told by butcher the expiring meats get thrown away!!! Yet they BEG for money at checkout saying its for feeding the hungry in our country WFT????? read more

Thanks for providing a safe-way for me to purchase my groceries.

If you are shopping on limited income, please watch what is rang up. I put coupons on my phone from their app and carry the mailed circular as I am very rarely ever given the sales price and digital free item is NEVER in computers, so carry your printout from home computer to prove it or expect to pay out the nose here. Shopped there approximately ten times - because of a sale item..but yet to leave without having to correct or identify wrong register readings. If it weren't for Dollar Tree being next door, I would NEVER bother. read more