It is April 2026 and this outlet has turned into a ghost town, it is really sad. Plus side is you…read morecan always find closeup parking and no crowds to deal with. Shop workers I encountered were all very nice. The food court is completely empty! Everything looked boarded up! I walked in there with my 4 year old who had to use the bathroom and did not feel safe walking back the corridor of the food court to take her to the restroom. Literally no one was in the food court building that I could see. Thankfully one of the shops graciously let me take her in theirs. If you want food the only place is the steakhouse outside the outlets. They do still have some good store options left I like - bath and body works, Janie and Jack, Kate spade and if you need furniture I know the last place you think is an outlet mall but you got to check out Legacy Furniture in the back. Amazing quality custom furniture. It's pricey but worth every dollar! This is a convenient location to Winchester. I don't like driving all the way to Leesburg anymore and would love to shop here more if there were more options to shop from. Please consider attracting some better stores. It will likely never happen but I would love to see Tory Burch, some home decor places like Kirklands, Williams Sonoma, Pottery Barn, etc. Heck, why not see if some regular stores like a Tjmaxx/Homegoods would move in? That would be awesome! I hope the next few years see some improvements!

I remember this place when I was little and it was bustling with people. Certainly not as much as…read moreLeesburg, but it was pretty full in occupancy. Well its October 2025, and it was like a Ghost town and the food court was by far the saddest one. I think only two places were opened on a Saturday. Lots of stores are closed and the parking lot was completely free. Not much selection now in terms of things. They still have some clothing stores left, but not sparse in terms of styles. The food court is actually clean because of the low foot traffic and someone is constantly cleaning the place. They do have Tesla superchargers here so its a good place to charge and walk around. The chargers are in the corner of the lot and typically just walking to the bathroom and back and most of the charge should be done so not really much time left to wander. It was sad to see and kind of made me feel like life has moved on from my childhood.

I don't know how best to rate fedex, but of all shipping and tracking services, fedex is the…read moreworst. I get notification that the package will arrive during three different times and the latest, before 8pm. Come on, use the technology available and don't make us wait all day. This is ridiculous.

Doing your job, ! not dropping packages! Having pride in your work! Better ethics to do your job…read morecorrectly! Package made it 2700 miles to Hagerstown from Oregon gets broken in the last 60 miles between Hagerstown and Cumberland.

The joys of saving money! I've been to many outlet centers throughout the country and I must say…read morethis one has to be one of the cleanest I've been too; J.Crew itself was clean inside and out. I was creating as I walked in and was quickly pointed in the right direction (Mens pants) the employee didn't stop there though; she continued to give excellent customer service by giving me some brief product knowledge about their different fits. I was really pleased with the cleanliness of the store as well as up beat personality of the employees. The only thing I was sadden by is that the didn't sale mens shoes.

I feel like when I walk in this store, the management acts as if they are too good to look down…read moretheir nose to say hi, sometimes they will speak, and sometimes not, I feel you shouldn't have to chase someone down to try things on, not my favorite Jcrew, love all the folks at the Leesburg outlet!!!

A quick peek here in Tommy's to see if there was a nice sweater to take with me to Minneapolis this…read moreweekend. And yes, there's quality stuff but everything I looked at had a big logo or "Tommy" across the chest. As my name is "Bruce" and not "Tommy," I opted not to make a purchase today.

Aldo's customer service is abysmal (extremely bad, or appalling). Here's my experience:…read more I recently bought over 200+ dollars in merchandise from one of their stores. Within that purchase, I had ordered two pairs of the same size shoe, just in different colors. When I received the shoes, one pair was correct, and the other was the completely wrong size. I contacted customer service, and they said they were unable to do anything for me, and that I needed to return the wrong pair to the store to get a refund. I explained to them that I don't live close to the store, so they said I could mail the pair back, but I wouldn't get my refund for 2-3 weeks (which is outrageous). So, I waited a week or so and finally was able to make the trip back to the store. When I returned the wrong pair of shoes that they sent me, they didn't even offer to compensate me at all. I had to ask for some form of compensation, and they ended up giving me a mere 15% discount. I bit the bullet, (even though I guess I shouldn't have) and I ordered the shoes again. This time, I received my package and one shoe was the right size, color and style, but the other was an ENTIRELY different shoe. I sent a picture of my messed up order in to customer service, and I also called them, but they refused to send me the right pair of shoes unless I returned the wrong pair and ordered them a THIRD TIME. I explained that I thought the shoes should be free, since the process was so ridiculously unacceptable, but they only offered me 30% off. Couple all of that with the fact that their customer service takes way too long to reply to you, and you really should just take your business elsewhere... No need to waste your own time, gas, money and patience on their products.

Stay clear litterly stay clear . Hustle store no deals , Clearly cant get what u want 16 weeks how…read moreabout 5 months ...And never called . 0 refund !!!

The sales people are nice and helpful. Forget about the…read morerest. We ordered a couch in December, had an estimated date of delivery the end of February.. reached out to see when we may get the new couch and were told not before March 18th. Started looking at reviews whoch promoted us to reach out to the manufacturer. They told us they can see our order but have not received the OK to start to build and ship our purchased order from Tims furniture mart. Sam doesn't call back when he says he will and we requested a refund and he stated not yet. Don't purchase from this place. Shady business practices.

This is the most horrible store available in the Hagerstown area. I have dealt with them only…read morebecause they have weekend hours but crap on that. They tell you a script will be filled but 2 days later they still dont even have the medication. Crazy. They lie to not have to confront the lack of management in the pharmacy and the people are rude. I suggest you use another pharmacy loca t ion such as Antietam which are much more organized and friendly.

Worst pharmacy in the United States. I have an auto immune disease and a special needs child so I…read moreunfortunately deal with a lot of medications and pharmacists. For the past 3 years this is what I've had to deal with EVERY SINGLE TIME: -The 2 heavy set African American female cashiers don't care about any of the customers or their job- and have no problem telling you the customer or their boss which has been an elderly Indian gentleman or an elderly Asian woman that. -Does not matter what time or what day you go in, there is a line of pissed off customers all of them leaving shaking their heads in frustration. -Dr will call in a prescription to be filled and they say they 'never received it' which turns into an all day affair of my doctors office having to call the pharmacy repeatedly and threaten them to fill it. -They send an auto generated message saying your prescription is ready, but it's usually not because 'the truck hasn't delivered it yet and we don't know when it will arrive try again in 3 days' or 'we're busy sorry maybe tomorrow' or 'sorry it has a prior authorization call your Dr' -After being treated so rudely by staff my wife refused to deal with them anymore. Last visit she made her phone died having to complain to the doctor about their unprofessionalism. The pharmacy refused to let her use the phone to sort it out. A gentleman behind her let my wife use his phone and yelled at them on her behalf(his sister used to work there and quit due to management apparently) -The pharmacist/ manager either doesn't care about all these problems or they are just completely incompetent. The cashier's literally yell and laugh at them. -The list could keep going but it's not worth my or your time. I've already been stripped of a month or more of my life dealing with this place. Following the advice of Walgreens corporate office/ my Dr/ my sons Dr/ my wife's Dr/ the Better Business bureau/ other Pharmacists in town/ and every other customer at Walgreens I have met along this slow death march of something so simple as picking up a prescription- we will never set foot in this godforsaken train wreck that I'm convinced is nothing more than a sick experiment in how to ruin people's lives while denying them the medicine they pay for and need. I highly recommend calling Walgreens corporate and voicing your opinion which hopefully will result in this pharmacy being completely restructured.