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Tommy Hilfiger Outlet

3.0 (1 review)
ModerateOutlet Stores

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9 years ago

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kate spade new york outlet

kate spade new york outlet

3.5(14 reviews)
0.1 mi
$$$

Awww. I walked around the store two or three times. It didn't take long. I was trying to find…read moresomething to buy. SOMETHING. PLEASE! Nothing? fine. so disappointed. And Ashley S. is right about the customer service. They are unfriendly KS girls.

Caught this store in the middle of a MAJOR sale this weekend. The staff seemed almost as excited…read moreabout it as the customers. The sales associates were cheery and delightful, offering ideas and suggestions, helping shoppers make some very tough decisions ("Do I get this bag in every color, or should I get this one color in a different style?") and making the men in the store feel slightly less out of place (like my very patient boyfriend!). They walked around with cheat sheets to help customers get an idea of how much their purchases would cost, and they happily did dozens of price checks for customers, when asked. I was having a hard time finding the right bag for me. I was in the market for a black patent leather bag (which they didn't have), that I could comfortably carry on my shoulder and tuck underneath my arm, that I could both wear to work and dress up, and that had a full zip closure. Nothing I found seemed to be fitting the bill. One of the associates (I think my receipt said her name was La H.) stepped in to help me and nabbed my (almost) perfect bag on the first try. It wasn't patent leather, but it was still pretty damn fabulous. And when the whole store is on sale, you can't stop at just a hand bag... that would be rude. No, one must share the love. So, I picked up some accessories for myself and for a friend (also on deep discount!) and STILL walked out paying less than I would have paid, full price, just for the purse. That, ladies, is what I call a score!

SKECHERS Factory Outlet

SKECHERS Factory Outlet

3.6(8 reviews)
0.1 mi

Oh, what a visit this was. This was honestly the only reason we made the trip to Hagerstown. My dad…read morehas a love for his Skechers and wanted another pair. We walked in and looked around for a bit. Not seeing what he wanted where we were looking we asked where in the store would be the style he was looking for. We were told it was towards the back of the store. We started to head that way. Ten seconds later and they are yelling at us. Why? Because where we were, we were kind of blocked in. A gentleman in a wheelchair was trying on shoes blocking the one aisle. They employees were blocking the other part of the aisle, leaving for the only way to get to the back of the store behind the register. That was exactly why they were yelling at us. Because we walked the only way we could. We were told that we weren't allowed to walk behind the register. Well, one of two things here. Have an employee at the register so that we would know it was the register. Or be understanding that this is the ONLY direction we could walk. When my dad did find what he wanted and went to pay he asked if there was a senior citizen discount. Instead of saying yes and giving it to him they had a very harsh tone asking his age. We all know how a man near 70 year-old doesn't care if he hurts your feelings with what he says. That was my dad at that point. He ended up getting the discount, but only after the employees felt like their attempt at embarrassing my dad failed.

We visited the Skechers store at Hagerstown in the early evening today (Saturday). The salesman at…read morethe checkout desk was kind and provided excellent customer service. Thank you!

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SKECHERS Factory Outlet

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Under Armour Factory House

Under Armour Factory House

3.3(4 reviews)
0.1 mi

Under Armour Factory House is usually one of the first places I stop when I come to the Hagerstown…read morePremium Outlets. The discounts are genuinely good, not just small markdowns, and it's easy to find solid deals on training and everyday sportswear. The staff strikes a great balance. They're helpful and attentive when you need assistance, but never pushy or overwhelming, which makes shopping here feel relaxed. I still wear the pieces I've bought from here regularly, and the quality has held up really well over time. Overall, it's a reliable stop for good quality gear at fair outlet prices.

It is 6:55pm I am just walking out of the store (outlet house) extremely disappointed with the…read moreservice I just received and because of it I decided not to purchase anything. I was looking for a 3XL tee-shirt and I asked one of the associates to in the back to if there additional 3XL tee-shirts, he went to the back to check. Let me mention I did have one tee-shirt in my hand already to purchase along with any others they would have found in the back. This is where the issue begins Alex (new store manager) say hi and asked what I was looking for "I told him 3XL tee-shirt" . His quick response was "we do not carry 3XL in the store, sorry". I was taken back by that response especially since I was holding a 3XL tee-shirt in my to purchase. His quick response again was "that must have been a return ". At this point I am feeling like he has no desire to assist me, unfortunate but a true feeling at that moment. I took a few minutes to walk around and decided I need to tell Alex (new store manager) I did not appreciate the quick responses and the lack of effort to assist me with maybe ordering one right from the store. So, I took a shot and asked "if the only 3XL you may have in the store are returns maybe we can look up to see if there are any additional ones that have been returned. Again his quick response "I do not know how to look that up because I am a new manager". So, this is what I say to Under Armor management whether corporate or regional or the store general manager "TEACH ALEX HOW TO BE AN EFFECTIVE MANAGER AND HOW TO LOOK STUFF UP". That is a suggestion because that will cost sales in the long run. Disappointed buyer

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Under Armour Factory House
Under Armour Factory House
Under Armour Factory House

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Tommy Hilfiger Outlet - outlet_stores - Updated May 2026

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