In NOVA HVAC places charge you $140 to visit your home, and then bill you on 15 minute intervals. We needed our heat pump replaced about 5 years back in NOVA and a very well known HVAC company gave us an estimate of $16,000 for $4000 worth of equipment that I could buy on the internet as a consumer. I went with a local HVAC guy I had been working with for years, for less than half that price. Point being, many of these firms rob you.
Fast forward to two years ago in RR, when our AC failed... it was 20 years old and leaking coolant. I looked locally and called Don Morgan. Don came to our place fairly quickly and we discussed repair vs new equipment, and I decided due to the age, I wanted a quote for a new system. Don gave me a price so low to install a new AC, I couldn't believe what I was hearing (as I was used to being robbed). Don and his guys installed our new system shortly after that meeting, and we are very pleased. The new system is sized properly so it doesn't struggle in the summer, and all is good.
This past Sunday, in RR I noticed our furnace blower was not working. Usually when this happens it's a blown motor capacitor, a bad fan relay on the control board, or a bad motor... sort of in that order. I took the capacitor out and tested it with my meter, and it was reading low...out of specifications, so I assumed it was that $5 part that needed replacement. Yesterday UPS delivered one from Grainger and that didn't solve the issue.
I then got frustrated and called Don Morgan and left him a voice mail telling him my issue, what I did, and asked him to call me and help me. I then tested the voltages on the control board and concluded that there was no fan voltages being put out... so bad fan relay/board. I immediately looked online and ordered one for delivery for today. Then Don called me back at 5:30pm last night... we talked a little bit, I told him what I did and that I ordered a board... and he said I'll come over, and test it for you just to make sure you don't waste your money on the board, in case the issue is the motor. 30 minutes later he shows up... spends 10 minutes testing and agrees it's the board... When I ask him what I owe him, he said nothing. Here is a guy who had to drive an hour round trip, and spend 10 minutes with me, and he doesn't want to charge me! Seriously?! I reached into my walled and took out some cash and put it on the furnace, and said, take it please. He said, if I have any trouble installing the board to give him a call.
Board came today, I put it in, and we now have HEAT! Feels good to have heat!
I can't speak highly enough about Don Morgan... a real kind man.. and he is excellent. He used to teach HVAC at Northern Virginia Community College... so he knows what he is talking about, and he is very fair.
His number is (304) 258-7899
I encourage you to call him if you have AC or Heating needs...there aren't enough good guys like that around. read more