We had a great experience working with the Team at Artisan Kitchen and Countertops and Fairway Home…read moreServices (FHS). From the initial phone call, to the estimate, to the completed project, Artisan and FHS are 100% customer focused. FHS completed a $50,000 basement remodel on time and on budget. (No easy feat when we made some changes mid project.) The craftsmanship throughout the project was Superb and the attentiveness of the Owner and Project Manager was first rate. Additionally, the experts at Artisan Kitchen and Countertops did an equally Superb job designing/laying out the cabinets and countertops. The compliments we have received on the overall project and specifically the locally made oak bar are too numerous to count. If you have a project in mind or are looking for a trustworthy company to do a remodel or build your custom home look no further than the Team at Artisan Kitchen and Countertops & Fairway Home Services. You will not be disappointed by the relationships you develop or of the results of the project you have trusted the Team to complete. I cannot recommend Artisan Kitchen and Countertops and FHS strongly enough.

From the owner: Artisan Kitchens & Countertops is your source for any and all fine finishes for your home, with The…read moreBest Team of Design & Installation Professionals in the Tri-State! From updating hardware in your existing spaces to Planning & Designing your complete Kitchen or Bath Remodel, AKC's experienced staff can bring your Kitchen & Bath ideas to life. AKC offers the ultimate in customer experience, from your first step into our contemporary showrooms to installing the last piece of hardware, we strive to exceed your expectations and deliver the highest quality at a great value! This coupled with the fact that Kitchen Remodels provide the best return on investment of any home improvement project, Artisan Kitchens & Countertops is the only choice for maximizing the value of your home!

Mountaineer Kitchens and Baths just completed a complete remodel of our master bathroom. From start…read moreto finish every single person we dealt with treated us with respect and professionalism and treated our home as if it were theirs. They took extraordinary steps to protect our floors and carpeting and even covered our outside walkway to protect it from damage. Ben was with us every step of the way and listened to what we said, read between the lines when needed, and offered his expert opinion in a constructive and extremely helpful way. He guided us through the difficult task of selecting the vanity, floor tiles, shower tiles, countertop, faucets, etc., etc., etc. To us, the choices seemed insurmountable, but he deftly used his years of experience to make sure we ended up with exactly what we wanted and that it all went together to make our vision a reality. The result vastly exceeded our expectations. You absolutely, without any doubt in the world, cannot beat the level of craftsmanship every artist, because that is truly what they are, brought to the job. Jay was like Picaso or Michelangelo in his attention to detail and it was obvious that he took great pride in every brush stroke, wood cut, and bead of caulking that he laid. Travis and the plumbers were all outstanding and went so far as to send somebody to get our new bathtub so they could stage it to help us pick the absolute perfect placement for our new floor mounted tub filler. Ryan, the tile artisan, went the extra step of removing the individual river rocks from the sheets of tile and hand placing them for the shower floor. He didn't want any lines to show from the tile sheets and wanted the placement to look more natural. He pulled off an absolute masterpiece. The electricians took time to discuss the placement of the lights, switches, and fans and made sure that everything was perfect. The shower installers were consummate professionals and went over everything we needed to know to care for and protect the glass shower. There were a couple of younger guys that were somewhat new at their jobs. Each one of them broke every Gen Z stereotype. Not only did they display excellent technical skills, they also communicated well, treated us with respect, and worked as hard as the seasoned pros that were training them. This is a true testament to the high standards Mountaineer Kitchen and Baths instills in every one of their employees and sub-contractors and the importance they place on treating the customer right. There is no need to consider any company other than Mountaineer Kitchen and Baths for any home remodeling you have in mind. On a scale of 1 to 5 stars, I would rate them a 25 if I could!!!! Worth every penny!

I had a bathroom remodel back in 2021 - 2022. I removed a shower and jacuzzi tub and replaced with…read morea larger shower with tile/grout as well as new flooring. The job was scheduled to done in one but ended up being four months. Below are major and minor shortcomings I experienced during the project: - One of the tile guys (contractors hired by Mountaineer) over hungover and admitted to my wife he had partied the night before. - The tile guys did not finish the tiling, (did not do side and back of a knee-wall) which forced a Mountaineer employee to come out. He did the best he could, but he is not a tile expert. - A wall outlet was installed upside down and not flush with the wall, which is a no-brainer. - Initially the shower arm was not straight and visibly angled to the right, which I had to point out to the workers to fix - another no-brainer. - The stain in ceiling that I reported from the toilet removal took over three weeks before someone came out to look at. - A Mountaineer employee who initially came out to repair the ceiling stain and adjust the crooked shower faucet handle did a horrible job as he initially set the faucet handle so it looked straight, but it was so loose it would have fallen off after the first use. When I pointed that out to him, he was not happy and said it could not be adjusted better. However, later that day, a second Mountaineer employee out who was able to satisfactory do the work that first employee could not do. - The height of the glass was discussed when the glass people (came out to measure. I specifically said I wanted the taller glass option to match the higher tile that was installed. When the glass guys (contractors hired by Mountaineer) came out to install, one of them admitted to me that the glass size written on the work order was originally 76 inches but was cross out and 72 inches written in its place (someone at Mountaineer made that change without my knowledge. - When my wife and I initially came out to Mountaineer to get the project started, we were told all glass used by your company was 3/8 inch thick all around. However, the glass that originally was delivered was only 1/4 inch thick (glass wall) on top of it being shorter than promised and had to be reordered. - The glass guys were scheduled and rescheduled to come out a total of five time before the work was actually completed. Various issues included glass parts not being ordered, glass not ordered to size promised, weather/schedule conflicts. - Last but not least, when the old jacuzzi tub was being taken out of the house, it got dropped on the bare hardwood floor leaving a deep gouge. Now, the reason I am doing a Yelp review nearly four years later is because a few months ago back spots started to appear in the grout on the floor. These black spots could not be scrubbed out. They appeared to be under the grout. The grout also appeared to be thinning out. I decided it might be best to have the shower re-grouted. I hired a knowledgeable contractor. When he dug out the old grout on the shower floor, he discovered there were a lot of "soft" areas. The shower floor was never sealed properly and allowed water to seep in. Additionally, as he was digging out some of the grout on the walls, he discovered grout was evenly filled in. Some areas of grout were only 1/16 of an inch thick with a large empty space behind. Lastly, when the shower was installed, we were told the grout never needed resealing as the sealant in the high-quality grout I was promised was used (Spectralock), was already mixed into the grout. The contractor I hired to fix Mountaineer's shoddy job said that was untrue. He recommended applying sealant every 3 - 5 years. In hindsight, I don't believe a high-quality grout was ever used. I would not recommend Mountaineer for any remodeling job.

The team members at Orsini's have been wonderful to work with...from the salespeople in the office…read moreto the guys, Steven Snow and Dylan, who did our delivery and set up. It was a great experience and everything ran very smoothly. I'll be back next month to make another appliance purchase. I've been purchasing all of my applicances from them for year.

Under no circumstances buy anything here. I spent over 38k with them items arrived destroyed in…read moreshipment they will not do anything to help. I hope you he lawyer I have hired is better than these thieves

WORST! ONLINE CUSTOMER SUPPORT!!! Bed Bath & Beyond, aka, Overstock.com, aka, Beyond - Very, very…read moreantiquated, call wait times vary from 45 minutes to 1.5 hours if you're lucky. They partner with UPS for delivery so, there's 100% odds that your items will arrive damaged to boot. I wouldn't recommend this company to anyone.

How to Delete a Bed Bath and Beyond Account…read more This is an actual account of the steps it took me to delete my BBB account: 1. Login to your account and goto https://www.bedbathandbeyond.com/privacyrequest 2. Click on "Please submit this form" 3. Click on "Start Deletion Request" 4. Fill in your first and last name, and email address. Skip the optional comment field. 5. Click on "Review Request" 6. Check the box that says you are a human 7. Click on "Submit Request" 8. Your request has been submitted. Wait for an email with a link in it to verify your email address. Click on the link. 9. This takes you to a web page where you can "Finalize Your request". On this page you will be asked to receive a text or call at the phone # they have on file for you. Select the appropriate method, and click on "Send". 10. Wait to receive their "privacy request verification code", and enter it into the appropriate field 11. Click "Verify" 12. The expected response is "Success!". Now choose one of two questions "What is the subtotal of your recent order?" OR "What is the order date of your most recent order?" You might have to dig a bit to find either answer. You can find this from their website under "https://www.bedbathandbeyond.com/myaccount/orders", although as in my case, you might wonder if you can count a cancelled order as the last one? I guessed yes. 13. Fill in the correct answer. 14. Check the box saying that you aren't lying to them. 15. Click on "Submit" 16. The next page says that "Your personal data access request has been submitted successfully. You should hear back within 45 days." I'm still waiting for their response. The effort to delete an account should be the same as to create one.

The installers were very professional and did a great job…read more Omar was very nice to deal with and answered all our questions I would highly recommend this company. I love my new countertops. Linda S

From the owner: Transform your kitchen with confidence - we offer a complimentary in-home measurement and detailed…read morequote. Our master fabricators have over 20 years of experience working with premium brands like Caesarstone and Silestone. Get Your Special Quote Now!

I can't say enough about this business!! The men were a pleasure to work with after we had water…read moredamage on all 3 floors. They had to put new walls up,paint fix flooring,lay a whole new floor in the family room! I could go on and on ,so what I am saying I would recommend this business to everyone that needs any kind of work done!! Made our experience a whole lot easier to deal with!!

From the owner: Serving Berkeley County, Jefferson County, and surrounding areas for 32 years we specialize in Home…read moreImprovements! Other services include roofing, storm damage repair, general contracting, kitchen remodeling, bathroom remodeling, and more. Call for an estimate.

Very unprofessional refused to return calls about replaced fixtures not working properly.read more

I called for a estimate, I had a rep come by 2 days later. The price was lower then five other…read morecompanies that came to my home. The work was quality, and it only took two days. And after the work was completed the owner contacted me to find out how satisfied I was. I would recommend Dupaul for any small or large project. R Burton

Hobday Custom Homes. Poor supervision over the sub contractors. A front concrete porch which…read moreisn't square. Posts are crooked and they are unaligned. Plumbing was abysmal. Main water lines not supported in basement. Water leak within first month of occupancy. Ruined a large section of hardwood flooring. Floor was repaired By the builder but It makes noise now when you walk on it. Failed to install bathroom fixtures that were paid for and delivered to the worksite. Metal roof blown off during a storm. Hobday would not warranty the failure. Roofer blamed the builder. Roofer did not use screws to affix the sheet metal. Repairs estimated at $7,000. Bathroom vent left unhooked in attic. Vented air did not go outside the house. Large gobs of caulk left on window sashes. Sad! Exterior lights affixed with one screw. Some windows left uncaulked. Poor workmanship because of poor builder supervision.

From the owner: Juan Juárez is a custom building contractor with over 20 years in the business. He has worked with…read moreHobday Custom Homes LLC for 15 years and has the experience you can only get with a professional. We offer complete remodels, repairs, and additions. Have a dream of remodeling your home but can only afford to do 1 room at a time, we can work with you. We can also help you show off a few new additions, general home maintenance, and seasonal weatherproofing.We understand that problems usually happen outside of business hours. Have an emergency? Give us a call, let us help you!

I was visiting my mom in Martinsburg and needed a pitchfork. Found this little gem of a store by…read moreaccident. And oh my what a happy find. I visited 3 times during my week stay. Perfect little hometown, family run business. I hope the community supports this business. It is a sweet find. And ladies...just a heads up. They treat you like a lady, no talking down to the gals. These guys are true gentlemen. And not too hard to look at either :) Seriously, most hardware/tool places don't cater to women well. Boltz is the exception. Ok...now on to the garden center. Healthiest plants ever seen...oh and did I mention...OLD FASHIONED CANDY!!!!!!!!!!!!!!!!!!!!!!!!! Might be worth the plane ticket to visit again.

Dear people of Martinsburg and surrounding areas,…read more You should support your local businesses before all that's left in martinsburg is just tattoo shops, homeless shelters, and a Chinese restaurant. With spring upon us I thought it time I should make mention of Boltz. First Boltz is everything Home Depot isn't by that I mean there are Human Beings employed here interested in assisting you in your endeavors. Secondarily they have a really nice selection of Tomato plants in the spring. If you buy bird seed or grass seed for your lawn somewhere else your wasting your money. Just a random list of things they carry: onion sets, seed potatoes, seed by the Oz. I got enough Arugula seeds for the entire year for a fraction of those stupid seed packets at Blowes (Lowes). There is a small selection of hardware and tools along with candy and lots of WVU knick-knackery. So the next time you have the urge too explore your inner-hipster and grow some cucumbers and then make some pickles go too Boltz before it's to late.