Josh came to my house to give me an estimate for connecting an emergency generator to the house.
He was very friendly, knowledgeable, and professional. But things went downhill from there.
He promised to email me an estimate within a week -- including the specifications for the power cord I needed to buy for the connection.
Almost two weeks went by and I heard nothing. I had to contact him twice to get a reply, and his response that he _thought_ he sent the estimate and I should look in my spam folder. Nothing there.
I asked him twice to resend it, and finally his wife sent an estimate, but without the information for the power cord I needed. I asked for that... twice.
No response at all.
The estimate says, "Feel free to contact us with any questions," and supplies an email but no phone number.
I finally pulled his phone number from his website and sent him a text to tell him that this experience was very frustrating and disappointing. No reply so far.
This all occurred over the span of five days, _after_ waiting almost two weeks for the estimate.
Now, three weeks wasted and I have to start over looking for another electrician. read more