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    Walmart Supercenter

    1.9 (10 reviews)
    Open 6:00 am - 11:00 pm

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    Ask the Community - Walmart Supercenter

    Kohl's

    Kohl's

    2.8(5 reviews)
    54.1 mi

    The phone number listed for Berlin Vermont is no longer working. I think it best to shop elsewhere…read moreas companies that no longer post their phone numbers should be investigated.

    I purchased items on my Kohl's card on 11/29/24 in the Berlin VT store. I was going to Kohls at…read moreanother location a few days later, so I decided to check my account online. The purchase I made had gone through with a DUPLICATE purchase for the same date pending. Considering I had just made a payment and should have had enough credit to use that day, this was incorrect. I immediately called Kohl's customer service. The first person I spoke to looked at my account, and said yes they charged you twice for the same thing. I said I wanted it reversed immediately, it was affecting my available credit. He said he couldn't do that and transferred me to another dept. The woman I spoke to there told me that it would take 4 days to drop off. It is STILL showing pending. I told her I have had this problem with this store 2x last year. At that time I was told by YOUR customer service, it was the store. That they are hitting something when cashing me out that rings up twice, even though it only shows up once on the receipt. I had a problem then too, had to wait, but at least they made an effort to reverse it. I am being told there is nothing they can do and this is normal when a charge goes through, that sometimes it can charge twice , one pending until the original charge goes through. And then the second one will drop off. What kind of logic is that? I called again yesterday. Got the same thing. They are not reversing it. They are doing nothing. This is their ERROR, whether in the store or customer service. They don't care, and are NOT taking responsibility for this. I am extremely dissatisfied that the DOUBLE charge is still there. I did shop at another Kohl's the day I checked my account. I didn't use my Kohl's card. I have been a customer for years, and honestly think we all deserve better. When I called this should have been corrected immediately. The fact that this has ONLY happened at the Berlin store, is a question too. I would like the duplicate charge off my card IMMEDIATELY!!! This is seriously make me rethink shopping at Kohl's. Just to wrap up here, I just tried again....Was told the same exact thing. That there is nothing they can do. There is only 1 charge, and they have to wait for the pending to drop off. In the meantime it's affecting my available credit. Wow! Great customer service NOT!!!

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    Kohl's
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    Walmart Supercenter

    Walmart Supercenter

    1.8(17 reviews)
    54.3 mi
    $

    If I could give Berlin's location a negative star, I would…read more This is the third time I've been harassed by employees with their little handheld devices by the door. I am not stealing from your store, in fact I probably spend anywhere from $800-$1,000/month at your store. To be charged at in front of other customers and accused of not ringing in products that are clearly on my receipt is not only embarrassing but just degrading. I don't appreciate it and especially in front of my daughter who is Autistic and nonverbal. I know this review will fall on deaf ears but if I didn't have to go to Walmart in Berlin due to it being one of the only options in the area, I would not be a customer.

    I am a home delivery person and very rarely visit the store. Home delivery, while much, much better…read morethan showing up in person via GMT bus (no longer drive), it has many, many problems in the year and a half I have been with them. Get used to a highly repetitive diet. Bakery is overly sweet. Food overall is a little pricier. No real sales as with the high-low supermarkets. Most of the fresh fruit is inedible. Just try ripening a peach and compare it to the succulent beauties at Shaw's! Despite my highly repetitive diet, they are chronically out of stock on one thing or another. They use an unnamed 3rd party delivery service, and they are literally (nickel and) diming me to death with all the single foods getting its own bag! This added 10 cents each to my cereal and to my frozen pops for getting their own bags. The Vermont bag fee is about reducing bags by charging 10 cents to DISCOURAGE USE OF BAGS ON SINGLE ITEMS. The delivery service either does not know this or does not care.

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    Walmart Supercenter
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    Walmart Supercenter - grocery - Updated May 2026

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