Thank you wonderful ice cream, tool, and pet shop all in one. The most friendly staff ever even…read morethough my friends and I only bought ice cream and some maple cream! Vermont is so cool I can't believe there's a magical place like this here thank yall

Great selection of tools and anything else you may need including sugaring supplies! Little bit of…read moreimprovement needed on the welcoming side of customer service. Once you have someone to help you're all set. They become your personal Shopper. Only area that needs improvement is the cashiers up front to be a bit more welcoming. P.s. great spot to grab the best ice cream in Newport.

They have the best selection of good quality pet food around, and at a reasonable price. I driveway…read moreup from Craftsbury just to get my dog and cat food.

They lie. They ignore phone calls. They cancel appointments last second. They ignore requests…read morefor warranty repairs. If you want someone that backs their products, like a wood stove, go somewhere else. -Cameron

I love this store BUT their credit card processing double charged us 668 TWICE for the same…read morepurchase of a chainsaw and some pet supplies. When we told the manager we were referred to a corporate number. The customer service people were very nice but they ended up forwarding it to "sales" which has done nothing to get our money back. We are on fixed incomes and have had to borrow money to get basic supplies and gas. BE VERY WARY OF USING A CREDIT CARD FOR A BIG PURCHASE. If there is an issue the company will drag their feet and take their time if you get double charges. BAD BAD SHOW !!

I find everything I need every time I go. I have numerous chickens and ducks. They have what I need…read moreand I love the neighbors program. As far as this location goes, the staff is very friendly and often I stop and chat with them briefly while they help me find what I need (although I know the layout very well lol )

This is a small hardware and lumber store right over the border. They carry a lot of wood that you…read morecan't get in the US. If you are restoring or maintaining an old home, this store is very helpful. There is a larger RONA in Magog.

Gervais Ace Hardware provides so much to the Island Pond community. The family-owned store goes…read morebeyond a typical chain store type supplier. They have a very well stocked building supply/lumber area, a comprehensive plumbing and heating stock room, a large tool selection, paint department, electrical supplies, customized boat docks and lifts as well everything else hardware. If they don't have it, they will get it for you or more than likely recommend where to find it. The owners are resourceful and vested in giving the very best service to their customers. They are hands-on in the store handling daily operations. Their staff is extremely friendly and knowledgeable. I really enjoy shopping here! Additionally, the Gervais family support so many community projects and Island Pond's seasonal recreation. Their store is a vital resource to all who enjoy the beauty of the Northeast Kingdom.

I purchased a rolling dock from Gervais hardware and I could not be more pleased with the dock and…read moreit's installation. Reno knows his product very well and is a great installer. He assembled, installed and leveled the dock in about 75 minutes. He cleaned up and took all the packaging away when he went. I could not rate my experience higher!