Spoke to someone about getting a job here, they said they needed people in a specific department so I was redirected to a manager to speak with. CLAIRE was who I unfortunately had to talk to. She was super rude, dismissive, unprofessional and kept waving me off? I was very polite. She also made some racist implications towards me.. I know it's Walmart but yall are telling me you're hiring MANAGERS like that?? read more

After reset a lot of major items are gone, not to be replaced. Cat food out of Buisness.

I have no reservations to give them 5 stars. I love Walmart for every-time when I need something urgent, I'll find it there disregard quality. At least I got my job done. Lately, all Walmarts in charlotte have been under renovation and reorganizing. The place is clean, merchandises are in good order. I love to get oil change at the auto center. Every service is very reasonable. I had my oil change at this location this morning after I realized it was at the very back of the complex. Not only they changed the oil, they also saw that my tires pressure gauge was on. I told them it had been like that and other mechanic told me to change the sensors when I needed to replace the brakes because there was lots of work. But the associate Chrystal said she could check for me and came back with another co-worker Twanne said they could change the sensors not to wait for the brakes. It cost very reasonable and I had it repaired. This was the best. Thanks to their professionalism and honesty. This Walmart is so upscale today. Good job! read more

Attitude from employees when you need assistance with an item that says online the store has it but it's not on the shelf

I had an appointment scheduled for 7:00 AM on yesterday at the automotive center. When I arrived it was one car already waiting in the parking lot. The auto center did not open at 7:00 AM. The lights came on at 7:06 AM and one bay door opened around 7:13 AM. There is no system of checking in when you arrive so a car that arrived after me was attended to before me. When I saw the tire bay door go up I moved my car to that end. A gentleman moved some things on the outside of the door, but did not address me or anything. Would you believe that they closed the bay to the tire area after he finished placing the tires outside? I continued to wait. Finally, at 7:26 AM I was greeted by an employee that checked me in. I was completely annoyed with the untimeliness of this service. A lady checked me in. After doing some light shopping in Walmart, I waited in the waiting area for my car services to be completed. While inside I was checked out by Monica at the service counter. I asked if she was the manager but she isn't one yet! Her demeanor and professionalism was most definitely top tier. The mature gentleman with the gray beard was very nice and exuded great customer service as well. (Not Tee) The other taller man. I was able to get a set of Goodyear tires for a great price online. I only scheduled at this particular Walmart because they seem to be the only ones that had the tires available at an earlier date. I could have chosen a Walmart in my area, but I didn't want to wait. Unlucky me-I still ended up waiting. My service was not complete until 8:51 AM. Mind you I had a 7 o'clock appointment. I am glad that I received great customer service on the inside of Walmart while shopping as well as at the automotive counter. Walmart has prices that are cost effective, they seem to lack empathy while dealing with customers. No one apologized for the late start or about my long wait. Walmart Automotive does not have an organized system in place for them to service their customers effectively. I would expect this level of service and slow movement if I pulled up to an independently owned garage or service center, but not at a Business. The sign should not say that they open at 7 AM more so 730 AM. The wait time should not say one hour because clearly they exceeded that time. read more

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Good Luck Trying To Get Baby Milk. Have To Chase Employees Around Just For Them To Tell You They Can't Unlock It. They Removed The Assistance Button For Someone To Open. Not Like That Helped Either Though. read more

There's one special thing about Wells Fargo that's very important to me like if I enter the incorrect PIN while shopping, WF sends an instant text message to my phone that the card was declined for an incorrect PIN, or whatever. Standing in line at this poorly graded WM checking out, I inserted my WF DEBIT card, entered my PIN only to be told by checout machine operated by ID #7!7WRM181XBWSM that my card was declined. Thinking I'd inserted my PIN incorrectly, I asked for a redo with the exact same card and PIN which this time was accepted, but as of this moment, there has been no message from WF that my card was declined. IThis morning, I called WF and confirmed that WF did not decline my card. If there is no acceptable explanation, I now have to wonder if the clerk somehow manipulated and orchestrated this "decline" event to embarrass me in front of customers waiting in line and whether this has happened to you, or someone else. If so, such a low life person absent of character should be removed and not allowed contact with customers. read more

The pick up service Walmart offers is not it's best. The workers are not efficient bringing out the orders. Having to wait 30 minutes or more for 4-6 items that were bought online. Ready don't recommend this location for online purchases/Same day pickup. Terrible service. read more

I don't come to this Walmart often since I switched jobs but this was my go to in the morning. Never packed always an in and out situation. Always clean, but the lack of cashier ran registers were on the slim side. I prefer self checkout because its annoying waiting behind 3-4 people with loads of groceries. Overall this is one of my favorite Walmarts. Oh and I need to head back soon to check out that new soul food restaurant that's at the entrance! read more

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Ended up getting the things we needed from toilet tissue, to antibacterial wipes, and even got a bottle of hand sanitizer. Was able to get milk, meats, cereals, etc... just have to come when they first open and its actually not too crazy. read more

Walmart Supercenter - Posted up for that tissue. They changed the hours to 7am- 8:30pm - Grocery Near Me - Charlotte, North Carolina

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Everything was fine until I got home and opened a box and it was empty and when I attempted to reach out to the store I got no answer and the line got intentionally disconnected because I heard someone pick up the phone and put it back down. That is very terrible customer service. Really need my money back read more

Walmart Supercenter - Grocery Near Me - Charlotte, North Carolina

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Large and well stocked Walmart where I popped in to pick up a few standard shopping items before heading to the more expensive Teeter nearby. There are some things I'll buy at a Walmart and there are some things that I would never buy from a Walmart. I got a few of the former and none of the latter. The store is in decent shape and the shelves are well stocked. The traffic for the parking lot is absurdly stupid. There's only ONE way into this shopping center and only ONE way out. Why there isn't an exit onto the Brookshire is a mystery, but until then it's a difficult turn onto Mount Holly-Huntersville Road to an intersection entrance to the plaza. Good luck, buddy. You'll want to drive past and make a u-turn as I did and so did a few others behind me. [Review 10586 overall, 354 of 2019.] read more

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I've done grocery pick up from this location without issues before, but now the last 2 times I've done it, it's been delayed. This time is "estimated up to 2 hours". Well, according to the website, their grocery portion closes at 8pm. My pick up window was 6-7pm. At this point I'm just waiting for the email to reschedule it for tomorrow. But why are they taking so many slots they can't fill in a timely manner? What changed? I'd love to know cus this is just a pain in my ass lately. Edit: it was ready at 11pm that night, so I reschedule for 11am-12pm the following day and waited 50 MINUTES outside with a full pick up area for my groceries ‍ read more

Impossible to get your item through curb side pickup. This store FORCES you to use the curbside pickup and then when you call the number it just goes to a voicemail every single time. Been calling non stop for 20 minutes. Why can't I pick up my item Inside of your store Walmart? Your website says that I can. Absolutely ridiculous flawed and not following their own companies rules. Guess that's what you can expect when you buy from Walmart though. **UPDATE** Called Walmart customer service and they ensured me that I could go into the store to pick up my item. So what did I do? I headed back inside the store to get my item item and was again told that I could not pick it up inside. With the customer service agent on the phone, I asked her did she hear the store associates telling me that I couldn't get my item? And then she hung up on me..... I literally cannot make this up. I wish I could. I cannot wake up from this Walmart pick-up hell nightmare that I'm stuck inside. read more

Poor customer service in Deli section. The absolute WORST!!! I stood there and waited 10 minutes to get some turkey and the lady saw me and proceeded to keep moving stuff around. I tried talking to her and she gave me an attitude for no reason. I'm never coming back to this location again. read more

Today (1/7/2022) around 5:45pm, I tried to pick up a curbside pickup order for my mom but I could not get anyone to answer the phone after calling multiple times. After waiting about 10-15 minutes, I went inside to customer service to get some assistance. I wish I got the employee's name, but he was a tall guy with earrings; he was very helpful! He tried to get a manager for me, but after about 10 minutes of waiting for her to come, he had me walk with him to find an associate that could help. He stayed with me until I got an update on my order. Ultimately though, I couldn't pick up my order because only one person was working the pick up service and I was told it would be a while before it was ready (despite the email saying it was ready for pick up). I was tired of waiting and decided I would try again tomorrow. I understand the pandemic has caused understaffing at many locations. I tried to stay patient because I understand it's not really anyone's fault that there aren't enough employees, but the one employee I mentioned is really the only redeeming quality of my whole experience. If you can help it, I recommend just going in store and purchasing your items instead of using the pick up service. read more

DO NOT RECOMMEND. Fruit milk and eggs. Walmart pay didn't work and no one wanted to ring my stuff up again to pay another way. Very poor customer service, not even a sorry for the inconvenience. Food lion would never. read more

This location must be for trainees! Every time I've tried to reload a card or buy a gift card at any cash register the staff never knows what to do and I'm always directed to the customer service center. I try to avoid this location because EVERYTIME I am directed to the customer service center and there's always a long wait!!! WALTONS SEND HELP read more

I came in last week for 2 new tires and the people there took great care of me. The service was fast and professional. One of the best tire centers in charlotte! read more

Currently waiting for Kara, Randy, and other invisible managers to replace the damaged tv they sold my son. Terrible customer service. read more

Walmart Supercenter - Forklift damage - Grocery Near Me - Charlotte, North Carolina

Car Care Center let's Give them 5 stars . they Earned for Hard Work 9/04/21 . Today Unlike Usual to me Busy Holiday is Coming up , Labor Day but The Team at This Location is Doing Amazing job , I got Quick oil, I even bought a Set Tires . They Take Care Of me The Young Lady Name Was Si-Si Man She Is Rock The Place , she is Very Friendly and just To to let's You guys know all Technicians Was above Knowledge that No where I Can Find & I can Trust . Awesome Job I want Take My Time Appreciate The Walmart , The Company that Has Employees Training Above and Beyond The Customer service Thanks Again Bruis read more

Their Walmart Pharmacy automated computer system to order your prescription refills has been down for the last 2 days. No one will answer the phone at the Walmart Pharmacy OR the Customer Service line for the actual store--so I can't talk to ANYONE about getting my prescriptions refilled or report the Pharmacy's main system is down. Their clearance item price tags work only about 1/2 the time. If you try to scan the tag to check the sale price, it doesn't show the sale or original prices. Which can be a huge pain when the price tag doesn't list the price. Their customer service varies usually between not good/disinterested to terrible. Every once in a while there is a good employee, but they are few and far between--and this is coming from a person who has always had minimum wage customer service jobs, so I try to give the employees the benefit of the doubt at first. read more

Most early morning when I come here produce is NOT fully stocked. A lot of shelves in the health and beauty section stay out of stock also.

The employees at this location are some of the rudest, unhelpful people I have come across. Specifically the one working self check out. read more

Walmart Supercenter - Grocery Near Me - Charlotte, North Carolina

Kim H. Your lead, that's all I'm going to say, she adds more value to this company than you probably know. If you knew anything about her or even know her. She's more than fit for bigger things. I'd like to see her get to the highest level because at the root of the day. SHE is keeping Walmart going and a breathe of personal heart touching help. read more

From pink 70's Cadillacs with 90-inch rims to terrible mothers with leopard print finger nails screaming at their children, this Walmart has it all. FUN FACT - sometimes I find chicken wing bones on shelves in the tooth paste aisle...irony. Having a bad day? Come on down and boost the old self esteem. That's one of my favorite things to do in Mountain Island. Live entertainment is more valuable than cable. P.s. Rice crispy treats cereal is sold here, so good. - Steve F. (All stars given are not for the quality of the establishment, but for the entertainment it provides) read more

Walmart Supercenter - Only at walmart do cars have eye lashes. - Grocery Near Me - Charlotte, North Carolina

I wanted to warn shoppers to double check the price you're charged at this location. Too many times, I repeat, too many times I've been overcharged at this location. I've let them know, but nothing has changed. The latest time I was overcharged $4. on 12-3-2022. Again, I let the manager Tyrone know, but he didn't seem to care. I asked him who do shoppers notify about this issue and he said, "I don't know". I did go on-line, and it stated to notify the FTC. Maybe if enough shoppers notify the FTC Walmart will stop overcharging. Also, many of the items in the store don't even have a price listed, so shoppers don't know if they're getting overcharged. How much money do they profit a year by overcharging? read more

It's big. It's national. It's....a Walmart. Now, everyone knows about Wally World. Anyways, this one isn't too bad since the location of it is so close to my house. It is sort of still kind of new and clean inside and it hasn't been shot down with grime and dirtiness that we all associate Walmart to. This one sells food and all those goodies, and usually their bakery stuff goes on sale and comes out with good deals... even though you'll have to eat it in a day or two, it's worth it. If I'm looking for something immediately then you'll find me here...or not considering I'm in and out! Which usually takes about 20 minutes considering how big Walmarts are. Overall, it's a Walmart. I have no likes or hates about this place, even though I know their business practices are a bit ummm iffy. They say they save you money, which is true! read more

Ordered groceries online Friday 4/17 and the earliest pickup date was monday 4/20 8am to 9am so that was my slot. 8am monday they texted to say that it was delayed. So around 11am I went to the store(I needed my groceries and was trying to social distance), and an employee stated that my order should have been canceled. She went to the back and before she returned, I got an email stating my order was canceled. She returned and said she canceled it. I was infuriated for two reasons. 1.because they accepted orders they couldn't fulfill. 2. Because they charge my account knowing they couldn't fill the order. If they don't have the capacity to run this pick up service they should discontinue the service, instead of charging accounts frustrating people for a service they can't provide. I decided to go to target and Food lion. read more

I went in to purchase a bike and I asked if it could be put on hold or if I could come back and pick up later that evening. The lady on her phone at the customer service register said "nu uh", not even giving me a clear response and obviously being rude, on her phone with the other associates behind the counter, even with a manager of some sort being present. Very disappointed in the service here. Second, whenever I went to the bike section to purchase a bike, I had to ask for assistance to get a bike down to look at it. I didn't see anyone around to get help, so I walk over a group of associates. I can see that they are doing some sort of merchandising, but I tell them "I'm sorry, I know you're doing something else and I don't mean to bother, but can you please help me get bike down?". Two out of the three associates, don't even acknowledge me, and so the third associate rolls his eyes, looks around and starts complaining out loud "where is all the other people at? Why do I have to do this?". I will not be visiting this Walmart for big purchases anymore due to the lack of customer service, even though I had been more than polite and friendly towards the staff. I have worked in retail and restaurants for eight years now, and there is no excuse to be acting like this. I get it, it's Walmart, big deal, but seriously this is inexcusable. read more

Watch out! Walmart is still overcharging. One price on shelf and higher price at checkout. Example: Eggs $2.51 a dozen equals $0.21 each. One and half dozen was $0 20 but got to checkout and rang up as $4.13 which $0.23 each. I brought to the attention of the staff and she asked if I had taken a picture. Did I want to go to the back of the store and take a picture? Really? Why could she page for a price check? I just gave her the eggs back. Next I scanned orange juice. The same issue. I just walked out. I have shopped at this store for over 10 yrs. And to gouge the poor people is unjust!!! I thought the government had already addressed this issue with Walmart but guess they didn't care. Their slogan of Save Money Live Better is a joke. read more

Customer service is rude, disrespectful and not helpful at all. You cannot never find good help, Workers can be in a crowd amongst each other talking and not want to help a customer. This Walmart needs to shut down, close its doors and everybody fired. Amazon gives better service than Walmart , and I'm glad they are taking over. And I don't have to see their employees but I get what I want in a timely manner. read more

Let me start of by saying their managers are the most unhelpful employees you will come across. This black manager guy walks around being fake busy and disconnecting the phone when people call after letting it ring 20 times. We were browsing through the clearance section and we came across some Christmas decor. It is almost March and they are ringing up full price instead of 90% off like they should. We asked the cashier to call the manager to adjust the price to the appropriate discount and he only reduced it by 10%. Let me stress, this is CHRISTMAS decor in March. The manager didn't even care to listen to us and kept being rude. I cannot believe how uncaring and blunt he could be. How can someone like that get hired for this position. I am very disappointed with the service that I received and I will no longer return to Walmart. read more

This location is still yucky! The woman's bathroom is a disaster always. Associates are always so rude and like unhappy with their job. I have to give two stars because the pharmacy is exceptional. The pharmacists are so nice friendly and always willing to help. This is the only reason I keep going here. read more

Walmart Supercenter - Only one car in the car care center. - Grocery Near Me - Charlotte, North Carolina

This Walmart ain't too bad, but it's always packed. The clientele is typical, and the products are stacked. They are usually out of whatever you need. Whenever I leave, I feel dirty yet freed. It smells like Subway, cigs, and feet. Target's much nicer, and a lot more neat. This one's not open 24 hours day. It's only open till midnight, but I guess that's okay. There's too many people begging outside the store. Asking for rides, gas, change, and a whole lot more. There's always something crazy at your local Walmart. This one's no exception, almost got run over by a cart! read more

HORRIBLE HORRIBLE SERVICE arrived at pick up, with no other cars waiting . After sitting for about 7 minutes I decided to call I had to call 4 times before getting anyone and when I did Alecia answered. Note: (never have we ever had service from this location before) I had told her I had been waiting and that I needed to pick up her tone completely dry and rude nonchalantly says I'll bring em out. So I hung up and waited another 5 minutes and nothing by this time I was ready to just return the items because I wasn't paying for a service that I wasn't getting. However then 2 more cars pulled up as I was leaving (because she NEVER came out) so I pulled back in called and spoke to the Manager Bree who unfortunately had to hear my dissatisfaction due to poor service once she was involved Alecia came out. Why did I have to deal with poor service and clearly disrespectful behavior is beyond me however if this is the service we can look for we can take our business elsewhere read more

This is the worst pickup service EVER! They are slow unorganized ignorant and rude. Went there at 10:50 am on 9/27 to pickup an "express". Well there is no such thing at this poorly managed Walmart. I waited until 11:20 and still didn't get my order. They need to fire this whole crew of losers and the Manager responsible for this process. No express pickup inside and then wait 30 minutes only to NOT get my order! Fire this whole crappy crew, pay more and hire people who know how to treat customers! read more

I come here for tire service. The guys always are nice. There's usually a wait because it's a very good deal. Since it's a super Walmart you're able to shop while you wait for your car to be serviced. I wish there were more locations that had the automotive part. read more

I happened to be in the area and needed to kill some time, what better way to do it than Walmart. I usually hate going into walmarts, mostly because it's crowded, long lines at the checkout and it overall just makes me feel bad for supporting a big chain. To my surprise this Walmart wasn't packed, it looked organized and checkout was a breeze. If I had to pick a Walmart to go to, it would be this one! read more

The auto department is absolutely the slowest place EVER. I'm the only one in the waiting area. Two hours for an oil change. Gentleman walking out as I come in said he had been here over two hours for two tires to be put on. They had removed his tires without even checking the size and realizing they didn't have his size in stock. Pay more and go somewhere else or drive further and skip this place all together!!! Save yourself pain and heartache. read more