I don't shop at JcPenney's too often, and when this location opened, I have to admit that the first…read moretime I went in there, I had difficulty finding what I needed to. The lay out is just weird. Since I've been in there a few times since, I generally know where to go now, but I still find the lay out to be bizarre. I think they are finally starting to come around more to sales and coupons again, after they tried their new platform of just having a new pricing format instead.

Had the worst experience May 8th with Natalie. I had a full head of hair upon arrival. I requested…read morelayers and feathering to give me some volume and help with pulling it back out of my face on the sides. I was clear on what I wanted. She never heard of feathering. She calls it blending. She never heard of the Farrah Fawcet cut I wanted. Before going to shampoo area I showed her a couple pictures of what I wanted. I told her my hair is curly and she would have to spray it with water as she goes as it dries fast. She replied we will dry cut it. I also mention a bad cut I previously received there in the past with the women using razors on my thin hair. She agreed not razors, helmet style or bob for me. I watched her do a huge straight slice right above my ear and started shaking. I told her I was shaking. She then pulled out the razor and asked for permission to use it. I guess I figured she needed help with the thick long hair and said ok. Big mistake. She hid her mistake. So the sides were now short and the back straight and long. She would barely give the mirror to me to see her work. She had me facing a customer on the side of me for a long time. So uncomfortable for me. I kept looking at the 5-7" cuts of hair on the ground. When she asked me how much I wanted off in the very beginning I replied 2", no more than 3 due to the layering I wanted. When she said she was done I said I didn't want the back all one length. She took a couple cuts into the back and again without a word about her mistake she ran for help. I pushed myself with my feet to see it in her big mirror and grabbed the hand mirror. OMG total destruction. I told the hair dresser that came that we have a difference in the meaning of feathering and layering. Natalie called it blending. I call it a feathered and layered haircut. She was not helpful about that and said it should have been wet. I replied that's what I said. Natalie denied it. The new girl was going to take over but I I jumped out of the chair and said "we are done here". I went to different salon for help. She told me there were no layers and I have a botched shag. She didn't want to touch it until it grew. I went to see about hair extension. Very expensive and I can't have them as I am allergic to plastic. I am devastated. Probably wig time. I am crushed. Beware of young new girls and don't go walk in. Call ahead and get a seasoned hair dresser if you love your hair.

I was a loyal Banana Republic shopper until I discovered this store. Great styles for professional…read moreand casual attire alike. The service at this store is phenomenal. I've been to this store 3 times and the staff is so attentive and friendly. I really enjoy shopping here.

Don't expect to be helped at this location if you're not a middle aged white woman. I recently…read morevisited this location to find an engagement outfit. I had $500 to spend and I was hoping to get some style tips from the staff. I visited on a Wednesday around 1 (there was 1 other person shopping in the store and 2 employees). I wasn't greeted. I was stared at. No one asked me if I needed help or what I was looking for. One employee was helping the other woman (another older white woman) and didn't bother to check on me. A white middle aged women walked in a few minutes after me and the two employees flocked to her and asked her several times if she needed assistance. I will not be returning to this location.

I don't come in here very often. I tend to hang on to my clothes for a long time and don't update…read moremy wardrobe very often, much to my wife's understandable dismay. So when I came in here looking for a suit jacket, I was pleasantly surprised to find a wool coat in navy, on the sale rack. Score! As I walked around, I noticed there were a lot of great items on sale, even the upcoming spring wear. The reason I took off two stars is because the crew here was not very attentive and when I went to check out, I was asked about the credit card 3x and had to politely decline 3x. I know the kids are told to push the card, as I have worked retail before, but they should know that a polite decline response is a signal that no means no. If I was wishy-washy or asking questions, then maybe, but I was buying an on-sale, off-season item for over 50% off, so it was like $20. No way I'm opening a card for that. Know your customer.

I was checking out with my family, a young girl name diya had checked us out. We kindly declined…read moreher offer for an old navy credit card but she keep on insisting we had said no 3 times then finally was about to pay and she asked a fourth time and we ignored. then she rolled her eyes at us and said "okay" very annoyed at us. There was absolutely no need for that. She had keep pushing and making us feel uncomfortable with having to say no so many times. She was also on the rude side.

Great sale on new drink containers. Found different sizes and able to get a mid-size and large…read moredepending on the use. Color selection was great too. Checkout staff were prompt. Great value too with the rewards program. Keep MOVING!!! It did not disappoint. Thank you!!

This store has a large selection all on one floor. Their shoe selection is larger than at other…read morelocations. Staff that I encountered were friendly and helpful.

Went here with my daughter to look for a Homecoming dress. The ladies that work here were very…read morefriendly and very helpful. They were not in our face the entire time we were there which was a nice change from some of the other stores we shopped at. The music is kept at a pleasant level which was nice for this old mom.

I haven't shopped here in awhile, but I wanted some new jeans for a party! Jeans for me is like…read moreshopping for a bathing suit, awful!! I can never find any and I leave with nothing and disappointed!! Jessica at this Maurice's changed all that. She was super nice and extremely helpful in helping me find exactly what I needed for my body type !! She never made me feel awkward or embarrassed! I have to say I will continue to always get my jeans there !! Among others really cute clothes !!

The evening I was in this Kohl's the place was a mess; clothes thrown over the racks, pillows on…read morethe floor and shoe boxes everywhere. My soul reason for stopping in was for their Amazon return. When I approached the Amazon return area I read a sign that said, "Go to Customer Service". Not convenient, but doable. The line at CS was 9 people deep and only one person could/knew how to process Amazon returns and I was told she would be back after her break. I waited 15 minutes while all 9 of the people in line were processed, plus more some more, then there we stood. Two CS who could not/would not do Amazon returns, waiting on an employee that was on break. I understand employee shortages, but how about cross training those that do show up for work?

I went to this Kohls to make an Amazon return and was met with very poor customer service. It was…read morenot clearly marked where to make Amazon returns, and when I was directed to the right spot, the employee was unhelpful. I set the package on the counter and said I needed to make a return, and the associate just stared at me without saying anything. I finally asked if I just leave it there or what, at which time I was informed that I needed a QR code, which I was not provided by Amazon (I was given a shipping label- that does have a QR code on it). The associate said "I guess you need to go to UPS or something then" and was no longer helpful. This experience just cemented my limited desire to shop at Kohls.

Customer service is not good. They treat you like they are doing extra work, attitude and they…read moredon't great you or tell you thank you or have a good day. The girl could not print out a gift receipt for me and she said there si nothing she could do about it.

Definitely one of my favorite clothing store. American eagle has a good quality material they used…read more I loved the quality of their denims, it's so stretchy and comfy. When I shop here I always leave with something, even if I go in just to "look around "from this store. And I bought jeans and shirt at Affordable price. I have jeans from this place for years and I still wear it. Recommend to those who want to flex on a budget. The store is well organized and clean. Their employee is so friendly, polite, very attentive and helpful. It was great buying all of my clothes here because of the quality and the services they provide was exceptional. I always leave happy and they made my shopping experience so fantastic.

I find the sale associates friendly and helpful. Lots of choices! When they have a sale it's…read morewonderful. Very helpful with returns from online purchases

Went in the dressing room to find this hole in the wall.....Only after I had tried on all my items.read more

Ashamed they gave my mom who's disabled a fake $20. We went back to the store after we found out it…read morewas fake. When we spoke to the manager about what happened. She looked at the store video and said she couldn't tell on the video if the 20 dollar bill she handed back was fake or real. She told us to contact corporate. I've contacted corporate multiple times. I've heard nothing back. Own up to your mistakes.

I have never had any problem at any Ross Dress for Less store. The clothes are always super…read moreaffordable, the staff is always so nice, and the facility is always super organized. I appreciate stores like this. I bought my entire summer wardrobe for under $270 and looked great for the whole summer. I give a big thank you to Ross Dress for Less!!!