I sympathize with Virginia. I am sure she had the worst of luck on her visit. However, everything had to be taken in context. To purchase a few rolls of duct tape, even if Wal-Mart had great selection, I would skip it and go to Target instead. The stereotype, though not always the case, is a stereotype for a reason...it happens often. However, in this day and age of rising gas prices, you'll find many middle and middle-upper income individuals shopping at Wal-Mart, not just the lady with 10 kids (though you'll see one or two on every trip) In my visit, I was in to purchase a box of contacts and to do some shopping. The vision center was great. It was not crowded at all. They had my lenses in stock and when I was about to purchase it, the optician informed me that I can make all my purchases here if I need to do more shopping. As I looked around the check-out stand, I noticed that the lines were not too long. Nontheless that was useful information for days when it is crowded. I proceeded into the stores to get what I need. As expected, the isles were narrow, like all Wal-Mart stores. I had to manuver thru some crowded isles. My frantic search for some items were resolved with helpful associates. All in all my trip took all of 15 minutes. I got what I needed, which was an assortment of products totaling $55 that would otherwise cost probabaly $70-$80 elsewhere. Best of all, I did not have to spend too long waiting in lines. Bottom line: Wal-Mart is Wal-Mart. If you go, expect that everyone else is going to be there. If that is the standard to expect, such a visit would yield a 3 star rating. However, due to the helpful nature of the people working there, I give it a 4 star. read more

I was at this Walmart about 2 hours ago, I went in to get some paint to re-paint my living room. The store wasn't busy at all and I asked multiple people for help in the paint department. I waited 30 minutes and no one came. I left and went straight to Home Depot, I was in and out in 10 minutes. Never going back there again! read more

Took my car in last week for an oil change and was told it would be a 2 1/2 hour wait. Unfortunately I had to get it done that day due to a busy schedule. I was able to have a friend pick me up so I didn't have to wait there. After picking the car up and driving home I realized the low oil light was still on, they had forgotten to reset it. I was able to do it myself with the help of the internet but I should not have had to spend the time researching it. I don't know if someone called in sick that day or if they are always that short handed. I tried this location after being unimpressed with the santee location. It was not better, goodbye Walmart oil changes. read more

Went To target for a price match and epic fail. Go to Wal Mart and they made it the Easiest price match ever

Customer service sucks in service department they don't take customers in the order they arrive.

HORRIBLE. People are rude and dont care. The pharmacy is slow and dont help you at all. Do not go here. Service is not a standard for them.

Worst photo personal. Ellen. Said my pictures were too professional looking and would not let me have them without a release from the photographer. (My Brother-in-Law) who lives in Palm Springs. She took extreeeeeeme pleasure in not letting me have my pictures. She can eat them. Had them done at Costco. Cheaper, faster and no snotty Ellen. read more

Called a few times for automatic refill of medicine and was told day and time it would be ready for pickup. Each time I went to pick it up I was told it was ordered but wasn't ready (had not arrived yet) and I need to call later or that it may be ready in a day or two. That's just not right! Pharmacy needs to do a better job! read more

Idiots put power steering fluid in the brake reservoir.....$4000 in damages the entire brake system had to be replaced due to swelling on all the rubber parts. Daughter and Wife had the brakes lock up on them while driving......manger realy didn'y give a crap and of course denied everything. this jeopardizing my Family which really pisses me off %$#@. Half the time you walk by the automotive area they are playing grab ass......no management or leadership skills in this department. read more

It seems that everybody has an opinion on Walmart. I honestly don't understand why people are so down on Walmart. The times I've been here I've had pleasant enough checkstand service. I've only utilized the return line once or twice and don't recall incidents that would make me think negatively about them. I continue to shop here because my job doesn't pay me enough to shop elsewhere. For Walmarts, this place isn't bad at all. read more

This store is WONDERFUL!!!! I am writing this because I see only 2 or 3 stars for Santee Walmart. NOBODY has given me freebies or asked me to do this....PERIOD. Santee Walmart is CLEAN. Clerks and stockpersons are ALWAYS helpful. Merchandise is ALWAYS stocked in my size (missesXL). The checkout clerks arre ALWAYS FRIENDLY!! Other clerks have gone wayyyyy out of their way to help us WHENEVER we have needed it.....one nice clerk even helped us find the very last suit jacket for our grandson, hunting through racks of boys' dress shirts and finding it in the very back....I'd never have known where to look!!! This is ALWAYS the kind of service we get in OUR SANTEE WALMART. read more

I don't understand all the bad reviews . if you don't like it here drive up the street and shop at target. I'm a stay at home mom so saving money is important that's why I shop here it might just be thirty cents an item but it adds up over time. Also I get to do all my shopping mid morning so its not as crowded . the only thing I don't like about this Walmart is the check out there is never enough lines open I feel like I spend more time in line then I do shopping in the store. read more

This review is, like many others, for the pharmacy. They are next to incompetent. Their automated phone system leaves much to be desired, but besides that: it will not tell you when something is out of stock. They know this, yet do nothing. It states that your refill will be ready, you go pick it up, and surprise! Out of stock. No phone call. No apology. Nothing. Maybe if it's something inconsequential that wouldn't be a problem, but diabetics tend to need needles in order to have that insulin delivered, so when a pharmacy runs out of needles - multiple times! - it is a bigger deal. The best part though is that when you arrive, anticipating your refill will be ready as that's what the automated system says, and they tell you they're out of stock (IF they can even find you in the system, which no one actually seems to know how to use) it takes DAYS for the refill order to arrive to them. Do they call you when it comes in? OH NO. You have to call to find out when, no, IF it ever shows up. The worst pharmacy I've ever had to use. read more

These employees in Electronics are very rude and disrespectful to customers and prices they are marked a different price and do not want to do price differences in the a Blu-rays. are mark different prices . That they're right and you're wrong they make you feel like that. Then they go put the movie back on the Shelf . They put it back in the place where that was price wrong when you leave. It makes no sense. This is the second time they have screwed me over on prices. When you call management you get the run around and then never answer the phone. What happen to the. Customer. Is always Right and make them. Happy. There always been a quote by Sam Walton " great customer service keeps them Coming back, if you go the. Extra Mile that customer be a customer for life" make sure they greet every customer with the smiling and a good attitude! read more

I went to walmart for a an item for my work. I needed help finding the item. I couldn't find an associate for the life of me. I finally found someone. I was just about to ask where the item was located in the store. The woman cuts me off and says, " I work for hallmark sorry I can't help you". She was so rude!! She couldn't even point me to someone who could help. I tried finding someone else took about 10 min to Finally found someone. She pointed to the area it was in and left. What happened to customer service. No one talks to you or asks if you need help anymore. I'm beginning to really hate walmart! No matter which area, they all suck. I'll shop elsewhere from now on. read more

Walmart is great! they have an excellent customer service and anything you need for a decent price. If you need to exchange anything, they won't give you a hard time. Thank you Walmart! read more

Roger was very helpful when it came to returning an item. Always happy with customer service at this location.

If you are looking for fabric do NOT make the mistake I did going to the Santee store. I went there today [12/8/18] and waited 15 minutes for someone to show up. Asked several employees for help but was told they do not work in that department and they would call someone -- how difficult is it to cut a piece of material and put a tag on it?????? I finally went to customer service-where there was a very long line- and asked for a supervisor, they said they had just called for one so that the supervisor could call someone to go to the fabric department. That would mean waiting for the supervisor to call back to customer service THEN call someone one else to go to the fabric department. Since I had an appointment I could not wait for another 15 minutes so I left without making my purchase. I did allow time to wait in the fabric department but not for as long as they expected someone to wait. When I arrived at the fabric department another customer was there and told me they had been waiting for awhile. Why put in a department that requires an employee to be there if they are not going to staff that department. It just makes customers unhappy and unhappy customers shop somewhere else. Walmart lost at least two sales in that one department plus anything else I might have picked up had I not wasted my time waiting for someone in the fabric department. read more

Poor customer service, opens at 6:00 but cannot get the garden shop door open untill 8:00. Associate in garden shop not equipped to handle price scans, had to wait 10 minutes for manager to resolve. Recommend training to improve efficiencies. read more

I recently went here and saw how it was remodeled. It was so nice. Everything was a lot easier to find. The workers were a great help as well. read more

I would give it zero stars if I could. This is by far the worst Walmart I have ever been to. I'm not talking about just this last visit, I'm talking about every single time I go. I always leave swearing that I will NEVER go back again. This time I mean it. Besides being filthy and the staff being rude and belittling, the shelves being messy and half stocked, the returns line is insane. I'm talking absolutely INSANE. Today I waited 30+ minutes in line. There were only two ladies working when I started out waiting. There were 3-4 people in front of me. No problem, I thought. Wrong. After waiting about five minutes the one lady went on break. Yes, she left for her break while there was about 6-7 of us in line. For the next 25 minutes I stood there, not moving while ONE lady helped ONE man. He paid bills, cashed checks, chatted, sorted his money, paid more bills and did who knows what else. FOR TWENTY-FIVE MINUTES! While we all stood there. ONE MAN, twenty-five minutes. Meanwhile the line was now backed up way into the store. Employees came and went, not one helped. Finally after 25 minutes my husband went to find a manager. The manager did nothing other than apologize. He didn't even come over to help or find someone to help. When I finally got my turn to return my one little item (took about 1 minute) I asked the lady why on earth she sent the other employee on break when there was a big line. She gave me a snarky answer about loosing her job if she works more than five hours. Whatever. WALMART: YOU NEED TO EMPLOY SOMEONE FOR BANKING AND SOMEONE ELSE FOR RETURNS! Or better yet, STOP BEING A BANK and stick to being a Walmart! Sorry for all the caps. I'm still a little hot over this whole thing. I will not ever return to this Walmart (wish I could avoid them altogether!). My advice to you: RUN!!! Run away and never, ever go to this Walmart. read more

Every employee we've encountered here tonight has been EXTREMELY rude! Sorry that you work nights at Walmart guys, but good luck getting a better job with such shitty attitudes. I'm sticking to Los Coches Walmart! read more

Wal-mart is Wal-mart the world round. However, this Wal-mart has a secret weapon - Isabelle Millan. As a cashier, she kept her line moving, was friendly and knowledgeable. How they have her in a less than management position is beyond my grasp of their own special kind of kool-aid. If I could vote for it - I would have her as a manager tomorrow, because she gets things done! read more

Craig was super nice! He treated everyone with the same amount of kindness! I have never came across customer service this great at walmart ever!! If he keeps it up I know he will be manager soon & he deserves it!!! I hope I always run into my gamer buddy every time I visit this store! read more

This Walmart sucks pretty bad. I haven't really visited many Walmarts but the inventory in this place is insanely low, and the work are kinda weird. I was looking to replace my headphones which broke last night and when I went to show the employee what I was looking for they gave me a look as if I had stole what I had in my hand. Eventually after searching 20 min for the headphones another employee informed me that Walmart doesn't carry that brand... I informed them I had gotten the headphones from Walmart so they sent me to the Walmart 6 miles from this location , lost most my morning because of the lack of knowledge from the associates. read more

Fuck you wal mart! You stop carrying the random stuff yiu get that's cute fr the ugliest fucking shit! So pissed you cm quickly pulled a dress and replace it with garbage but this is my fault I expected something from shit read more

I went in to the auto area for a few different things but one was a new set of keys. Jesse and Matthew were the best at getting me new keys and being very friendly while the keys were being made. read more

I'm going to stick up for this place a little bit. I feel as though Walmart has built itself such a bad reputation that some people who shop here are just DYING to find something wrong with it. Which they might. Kudos to them. They found imperfection where it was hiding - in plain sight. Now, keep in mind that people who work here are just that. People. They all have their own life stories, and just because they work at Wally World doesn't mean they are subpar individuals. Yet there seems to be some general consensus that these working class individuals, be they college students, mothers, or fathers who are just trying to get by, are meant for nothing more than to be subjected to the whims of You-Know-Who is Always Right. But for whatever reason, You-Know-Who easily forgets that they could be in their same shoes. And as a general FYI, the Automotive Center doesn't change transfer case fluid, nor are any of its technicians incompetent enough to change it without realizing what they've done. It merely gets CHECKED. Also, mistakes such as missing a tire that is feathered or worn on the inside generally happens because those looking to get serviced are in a hurry to dump off their cars, and may usually ask two or three times, "Are we done yet?" while they are being written up (; That's food for thought from a Concerned Citizen. read more

This is absolutely the worst Walmart I have ever visited! The customer service is non existant (the manager informed me she was too busy supervising the paving of the parking lot to speak to an upset customer), the selection is patchy and limited, the parking spaces (the same ones the manager was supervising) are too small - my car has been blocked in twice by cars parked "in their space" on either side not leaving room to open my car door. No one smiles, there is no floor assistance, and for some reason almost everything is in jumbo packages. They do not carry my sizes any longer in shoes, bras, or nylons, and have a limited poor selection of other items. Drive the extra five minutes to Parkway or the extra ten to Los Coches -- don't give this store your money! read more

This Walmart is ok, aisles seem kind of crowded. I've used the eye doctor there and she's pretty good. Giant parking lot, good prices. Seems to attract all the bargain hunters and that type of crowd. read more

So I call the service center to get a quote on an oil change for my car, the girl that answered stated they start at $24.99, I asked again if I can get a quote for my vehicle and she stated "they start at $24.99." Hey dummy . . . it is great that they START at $24.99 but I would like to know EXACTLY how much my particular car will cost !!! Horrible customer service, should have figured cause it is WALMART! read more

Normally Walmart is pretty chaotic but today I had a great experience! I had issues with a computer I purchased and Ryan in electronics went far and beyond his job description to help me! Unfortunately today was his last day at the Santee Walmart. It was hands down the best customer service I have EVER had at any Walmart! read more

Horrible customer service & management. Most of employees are careless! Not very good for customers. Long checkout lines has always been a repetitve issue for Walmart unlike Target stores. Target as a whole provides excellent customer service. read more

love that the workers are wearing masks and keeping the costumers safe. the store is very clean and organized and the works are very nice and helpful. read more

Wal-Mart is Wal-Mart! It's a place where you get good bargains and I love that! The associates that work in the photo department are great! There are good things and bad things about it, just like all other stores! There are good associates and bad associates, just like all other stores! Over all, it's a great place, sometimes it's crowded but that just goes to prove how good a store it is! read more

While waiting in the check out lane Sunday night, the line next to me shut down and told all customers walking up that it was closed. Unfortunately, it was the extra large handicapped lane. When an older handicapped lady in a wheelchair approached, he told her he was closed, she explained that she was wheelchair bound and he said sorry but he will close after the next customer. The gentleman in the line gave up his spot for her and walked away after his long wait. The Cashier still refused to help the older lady in the wheelchair and shut down and walked away. I can honestly say that I have never seen a business do anything so obviously cruel and rude to a customer. Even when the customers around made comments to the Cashier, he walked away. Not going back to that store. No basic common courtesy. read more

I like this store, I love WalMart in general but I will say that when I go to this store they have the longest lines and the slowest checkers, even when it is busy they will only have a few checkers open at most and it seems that even if there are only a few people in front of me in line, it still takes forever. Outside of that, this store is great and the people in the electronics dept are always very helpful. read more

I went ther for shopping and a nice young man named david m. Seemes very busy but went still went out of his way to help me. He reached the product off the top shelf for me because im very petit. Very nice.young man with a nice smile. Hes a keeper. read more

I wanted to sign up or at least learn about how to get the $4 prescriptions. Sheeesh I was given no information at all. Told me to go on the website and I did,there seems to be no link to apply for this card the cashier mumbled about. Wth? read more

They need to fix the cart situation in the parking lot, first of all. Any time I come here, my car gets hit by a loose cart. They have parking lot attendants, I was told when I complained, but I haven't seen any. The store is a mess, the staff is unfriendly. No thanks. I'll go to Target. read more