I love the Vons meat department. It is always well stocked with fresh beef, pork, poultry and seafood. I recently needed pork butt for slow roasting pulled pork. Vons had two perfectly sized three-pound(ish) packages. Secured a good discount for being a memeber. Checkout could be a bit smoother and quicker. Note to self: Self-checkout next time. read more

This store is ridiculous. Poorly stocked. Terrible service, particularly the deli counter. I forgot and went here instead of Albertsons up the hill. Considering it's the only real supermarket in town, youd think it would be better. Dairy, coffee, produce are all terrible read more

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I'm honestly surprised by some of the negative reviews. Every time I've come here the store has been clean, well-stocked, and the employees have been friendly and helpful. Just a solid, reliable grocery store. read more

There's a reason that this store averages 2.5 stars. It is well-deserved. The management team at this store should be embarrassed/ashamed. Today (2/17/26) at 10:15 AM I wanted to purchase products from the deli in the store. The person serving customers was totally incompetent and didn't know how to use the scales or registers. The other three employees in the deli were socializing among themselves. There was a line of customers waiting and no concern whatsoever by any of the employees. If there is a manager of the deli, he/she should be moved back to their last competent role of stocking shelves at night or terminated for cause. read more

Vons is always one of those markets I go to in a pinch or if it's convenient to stop by. I typically don't shop at Vons often because it is pricier but they do usually have items in stock. This Vons was nice and cold on a hot Santee day. Also found some of my favorite Kombuchas on hand here which was a plus. read more

Vons - Just found out about this drink. It is gooood. - Grocery Near Me - Santee, California

I really want to highlight Signature Select Maraschino Cherries in HEAVY SYRUP. I have been making my signature Pineapple Upside Down Cake for over 40 years and I ran out of Maraschino Cherries, so I jumped in the car and went to VONS and grabbed a jar of Signature, Select Maraschino Cherries, because I was in a hurry and did not have time to look for my regular brand. I am so glad I did. These are the best cherries I have used in many, many years! And the price was amazing!!!! I'm so glad I took a chance!!!! read more

Vons - Grocery Near Me - Santee, California

This review is for Vons Santee Bakery folks. I always order my cakes from Vons. The price is decent and your cake decorator is talented considering it's a grocery store and not a specialty bakery. I recently ordered a cake for my husbands 50th and it was a huge hit! I also ordered a cake for my daughter's birthday and Teddy took my order. He was so great at explaining my options, patient answering all my questions. He has great customer service and I had an awesome experience. read more

We were in Santee and decided to check the beef rib roasts here for our Christmas dinner. There had a nice selection of the advertised rib roasts. We selected one and then looked for some other items on our list. After not finding several of them, we gave up and just bought our roast. The store was very busy on Thursday afternoon -- busier than other Vons stores closer to home. read more

Went in to the Santee Vons at 7:00 this morning to get some baked goods for a middle school class party. I was shocked to see the bakery section this way. I don't normally shop here anymore so I'm not sure if this is the norm, but regardless this is unacceptable! Disgusting! (Zoom in to get a good look) It looks like it hasn't been cleaned in a month and this is where they put the fresh baked goods!?!?! Yuck! To top it off they had absolutely zero holiday treats (or ANY sweet treats to choose from) and had to settle for some mediocre overpriced cookies. I'd honestly be embarrassed to be working in the bakery with it being this nasty. If it's this dirty out in the public eye where fresh food is, what does the back look like where they're doing all the baking??? The HEALTH DEPARTMENT needs to give them a visit ASAP!! read more

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I had stopped in Santee to visit a friend in a nursing facility on my way back to Vegas where I live. I stopped to get gas at Costco, Wendy's to get something to eat, and some cash at Vons that was located in the same shopping center. I've never used my debit card to get money back and that's why I bought something to get money back. I asked the cashier prior to me coming up to be rung up if I could get cash back using my debit card. She gave me this look like wait your turn. I told her I just wanted to know because I don't need to buy anything if I cannot get money. So she waited until it was my turn and then said yes you will be able to get money back. She rang me up and said put my phone number in. I asked her did the number go thru (I have 2 numbers) but she gave me another dirty look then I asked her how do I get the cash back she said did you put your card in yet I said no so I held my card up to the to the POS and it went through. She said i was supposed to insert the card in the POS if I wanted cash back. I told her I didn't know that. But the sale had went through without cash back. She said go use the ATM machine in the store which cost me $3.50. read more

Aside from the well known wild parking lot & crowded aisles & area to line up for checkout, I had the worst experience ever in self checkout on Feb 15, 26. Surprised to see 2 regular checkout lanes open but the customers had loaded carts. So i went to self check checkout where I experienced the machine stop twice, saying the employee needed to check. Eventually someone came over. I explained that it was working fine then suddenly stopped. She replied that 'it's just doing its job, watching us'. She pulled up video and watched, then rewatched, the 2 times it had stopped. She also commented, 'what are you doing here, whats in the bag'. Her tone was suspicious & accusatory. What she was commenting about was my scanning bar codes on produce thats inside a produce bag & requires pulling it out/ pushing bag away to scan code. So what she really meant about the machines job watching us, was really watching me. She didn't make any further comment about this being no problem. I left insulted and will avoid this store. My family in the area also decided never to return. If this location has a high theft problem & sketchy customers, then I'm better off going elsewhere. read more

Had an amazing experience today with a very friendly staff person managing self check out. She was a kind lady with long white hair. She helped us enter our deli meat since the barcode wasn't working. Thanks for the amazing experience! Wish everybody would be as engaging as her. Also wish I had gotten her name. Thank you kind woman! read more

I've been getting this combo meal from deli department from Vons for a while now, today all of a sudden I see the lady put me the smallest side salad I've seen in a while. I wouldn't be leaving this review but I brought it up and said hey what is this? There's nothing there. She said we're supposed to only put 3 ounces of salad. I said well it shows 4 ounces on what combo meal says and that's not even what it looks like. she said pretty much out of her hand and if I really wanted, she said she can weigh it out for me while there was people waiting behind me. I said no thank you and bought a half a pound of the side salad myself. Again, I would not be leaving this review as I gave them a chance to fix it, but she did not care at all even though they see me almost every other day there. I showed the lady at the scanning kiosk, and she said that is completely absurd and said she would let the management know. Again it's something as simple as a little bit of a side salad but it's just the way it was handled as if it doesn't really matter. Anyways, I hope they clean up their customer service. read more

Vons - Literally I can eat the salad with one bite - Grocery Near Me - Santee, California

I asked for garlic bread in the bakery and they couldn't take the time to put one together, it was a let down, the customer service ain't what it used to be. read more

Never coming back the customer service was so bad. The manager donna did not say sorry or anything just ignored me when I told her want I need help with. The customer in front of me asked for something that was locked up and she went and got it for them. read more

Went to the deli today and an amazing worker was great even though I had a tough order. I think her name was Tessa, She did great making my order and was kind to me . Will come again!! I hope to see more of her at my vons. read more

6/1/24 - The most terrible customer service I've ever had. I asked a cashier I can't locate hollandaise sauce. He said easy. Located in aisle 15 or 16. I asked which aisle and where. He stated in one of the aisles. Wasted 10 minutes looking. I then asked 2 other employees where it was, the second person was clueless and last person, the 3rd employee, said they think aisle 15. I asked can someone go get 1 for me? No one helped me. I left for Albertsons and I went to customer service. I asked for someone to go get me what I couldn't get help with at Vons. Albertsons grabbed what I needed. I will NEVER go to Vons in Santee again and will drive to Albertsons. I would give this Vons location negative stars if possible. I hope your service experience is far better than what just happened with me this morning. read more

ethan at the pharmacy has fantastic customer service skills and was a joy to have conversation with. i truly appreciate when companies find people with bright personalities to work with them. he deserves a shoutout, he made a shitty situation feel a whole lot lighter. thank you ethan! read more

Scanned digital coupons but they didn't work. Just went in to get help with my bill and was told customer service was closed. Asked someone else for a manager and was referred back to clerk who is saying customer service is closed. NO Customer service here. Considering the cost of food you should be able to at least get help. read more

It used to be worth the extra drive to go to Santee Vons over the smaller, but similar Lakeside Albertsons but not anymore. The deli has gotten worse over time and MNGT just can't seem to keep anyone or get them to show up after hiring them. Friday at 4 pm and checkout lines running 20 minutes plus with apparently new checkers and they go and close one of the only 3 lines. After 20 mins in line and little progress I went to self checkout but won't be going back for a while. Maybe mngt can get some better employees and even KEEp them. Apparently 5 checkers all called out on a Friday. MNGT say BYE!! Maybe help mngt get caught up on hiring and training some better people by going somewhere else. I will. read more

Suzette is the best cashier! She is always cheerful & kind. She will wave me over to her line, even if I appear to have more than 15 items. I appreciate the excellent customer service she provides. Too bad they all can't be like her. read more

Slowest deli service here. Always you will wait as the folks here move incredibly slow. They probably apologize for their slow service but it seems to me they should figure out how to fix that rather than just continuously apologize for it. read more

Matt in the butcher shop gets a 5star!! Absolutely amazing service Gave me some great advice in selecting my rib eye roast and how to cook it!! Thanks to Matt I have the confidence to cook my first roast read more

Welp 2 1/2 stars seems a little harsh because I have been to much sketchier Vons but I'll share my opinion. Everything is on the higher price but they typically have a healthy stock of items (pre corona). The way to shop here is to download the VONS app and use the section "shop for U". You add the deals you like in the app and then at checkout when you type your Vons clubcard number, it will auto discount all of the deals you selected. The service is horrendously slow, they never have enough cashiers and it has been even worse with corona. Self checkout lines are shorter but the machines always have a problem (mostly mechanical) and you have to wait forever for an assistant. Flowers are overpriced/selection is so/so. I wish they were closer to Trader Joe's prices as I like to buy flowers weekly. So in conclusion: Not the worst Vons ever, but terribly slow check out (so bring your patience) and clip your coupons if you must shop here. It is generally clean looking/feeling and organized well. read more

Vons - Use the VONS app to add discount to make shopping here a better experience! - Grocery Near Me - Santee, California

Racist workers and customers. I went to grab some crab legs and someone overheard me and bought all the crab legs before I could even get any. I was first in line but after standing in front of the case for over 5 mins I went looking for one of the 3 meat guys working the counter who ignored me. When I left someone who overheard me got service right away and bought all of the crab legs in the case...... and thought maybe someone had same idea as me, but was being followed around the store by employee whispering and staring at me. I just left my cart and walked out, yes I know what part of town I'm in, especially with a Donald Trump person selling merch in front of the store but I had just came to get crab because Costco didn't.... So sad read more

This is my least visited grocery store in the neighborhood and I'd actually list is as my number four after Frazier Farms, Ralph's, and Smart & Final. I guess Frazier Farms technically isn't in the neighborhood so we'll call this one number three! Well, this Vons is definitely, wait for it... a grocery store. While other places that I frequent have certain things that I go for, this Vons carries nothing specific that I visit it for. This makes it simply a stop if I'm headed down El Cajon and don't want to bypass my street to go to the store. My basics can always get checked off the list at a decent price and for that reason, I'm glad this Vons is here? Nah, to be honest I could care less, even with a four star rating. read more

On Christmas Eve I purchased a bunch of $20 Visa gift cards to give out to people and some other groceries. I usually give gifts or money and not Visa Cards so had no clue of fees After paying I found out two things each card cost me not $20 but $26.95 which is roughly an additional 35%. When I told the cashier I wanted my money back. I was also informed they could not refund my money even though I was still at the register. Even when the manager pointed to the fine print I could not read it. As an ethical business practice, the cashier should inform the customer of the high charge and that it could not be refunded. read more

Just watched the guy at the meat counter wipe his nose with his apron. I'm not sure if I was more disgusted by the lack of concern for his customers' health or his own. Today probably moved my overall rating from two stars to one as the prices and selection are already terrible. But hey, that's Vons. I will keep hoping for a Stater Bros or Ralphs to move into town. read more

This store has deteriorated since the changes last fall. A lot of products are no longer stocked. Since everything was moved, I have trouble finding merchandise. So do the clerks when I ask for help. Now they are playing games. Last week they had A&W root beer in 2 liter bottles for $1.00 each if I bought 10 bottles. When I got to the aisle, there were only two bottles left. I asked a clerk if there were more in the back room, she checked, they were all out. This was on Wednesday. The next week they had Mug root beer, same deal. I went in on Tuesday. This time there were four bottles on the shelf. Asked again for someone to check, no luck. All out. I think they're advertising extremely great deals to get people in the store, deliberately not stocking enough, thinking the customer will still do the rest of their shopping as long as they are in the store. I only had three items in my cart. I paid for them and left. Drove to another store to get the rest of the items on my list. I'll still shop there when I only need one or two things, because they're close to my home. But I won't go there if I have a long list, and I'm ignoring their ads from now on. read more

The RUDEST Von's I have ever been too. I do not live near here, so I do not go here often, but I had business in the area and decided to venture in once more, my experience before that had been disheartening. So hubby and I went in to get our supplies. This place is dark, has the worst energy and the rudest employees I have ever encountered. I have never has an employee smile or ask if they could help, not once. God help you if you approach one and ask where you might find something (their stocking system escapes my logic). After this last venture in there I told my husband I do not care if its a convenient location I will never shop here again. read more

Jason and Omar have the absolute worst customer service I have ever experienced. The way they felt to speak to a woman the way they did and handled the situation in front of 15 other customers is unbelievable and made my daughter and I feel very uncomfortable. Will definitely never shop here again. Those are you supervisors. Wow Vons do better read more

We've been to many Vons locations. This by far is the worst. We wanted to get some potato wedges and were told to get a number to be served. There were at least 6 employees walking back and forth. Not one made eye contact or asked if we had been helped! We walked away. Need to improve on customer service. read more

Slowest Vons ever ! I get really bad Anxiety shopping here because the customer service is beyond bad . Expect to wait at least 10 minutes at the service deli . The staff move very , very slow . read more

Don't know why, but I enjoy coming to this Vons. Everyone is typically very friendly (community friendly...not the fake kind). Very well stocked. read more

Vons - Business front - Grocery Near Me - Santee, California

Clean store with friendly associates. We stopped here for snacks before a road trip. Great selection of pre cut fruit to take on the road. Bonus is a clean bathroom! read more

My wife tried to order a cake tonight 11/2/22 for a wedding shower party we are having for our daughter on 11/5/22 and the girl in the phone told her that they aren't taking any more orders for this weekend due to short staffing. Now we have to order a cake from Costco in Santee and they don't offer the whipped cream frosting that we prefer. First time we went in at night and the girl that works late said that they need a 48 hour notice; Very frustrated as we were told that there was no such thing as a 24 hour notice, etc when it comes to any catering that Albertsons/Vons does when I worked for the company. read more

Still have to give it a 2 star this time for customer service and almost lack of product. I went in for an emergency cold medicine run. It must be cold season because the cold aisle was nearly empty. There were 5 other customers in the same aisle I was able to pick out the stuff that I wanted to. Hoping for a fast recovery read more

I'm from out of town & my family lives close to Vons. Albeit Vons is not my go to grocery store, whenever I shop at the stores nearby, there's always that one ingredient or item I need & can't locate so I head over to Vons & without disappointing, they always 100% have had the item I couldn't find elsewhere. The store is always upkept, stocked & clean. I especially love how they give every opportunity for anyone to find employment there. Cashiers/clerks are very knowledgeable, quick & friendly. Kudos to the local Vons! read more

The store is clean, fully stocked and staff is always friendly! The food is fresh and they gave everything you need to whip up a delicious recipe! read more

Two different guys just loading up on free stuff, staff was super friendly. Cant wait to get home and try my pizzas. read more

Vons - Watched this guy walk in and grab whatever he wanted and a bag of chips on the way out. - Grocery Near Me - Santee, California

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