Came to money service and a customer service named Martha had an attitude with me over a money order. I was in a good mood and after talking to her attitude just got in my nerves. I told her I never received this kind of treatment and she told me there is always a first time. Then with the supervisor she tried to be a victim. If you don't like your job the retire lady. I always shop here thinking about if I should be back here again. read more

Listen to your gut feeling. You better be very careful and check your receipts from your returns. I returned 5 items today at the store and looked at my return receipt. I noticed from all the items I returned that the return amount didn't seem right. I asked for the return receipt and sure enough Mary only scanned that I returned 4 items. When I told her, she told me she scanned them all, then proceeded to look through the items I had returned. She said she remembered she scanned an item but there was no record of it on my return receipt. They only give you a summary receipt. Could have been a mistake, or Mary was trying to pull a fast one on me I don't know but this will be the last time I go to Walmart. read more

The men's bathroom was disgusting. The worst I have ever been in. It stank so bad I could smell it in the hallway before I entered

I waited too long, it's unfair that Marcus the manager on duty is managing the store this way. When I asked an employee to get help unlocking the glass door he was very rude. read more

Optical shop Deeply disappointed with optical shop service. I was the only customer, no greeting, no smile. Waiting for 6-8 minutes. read more

It's ridiculous how much is getting locked up in security cabinets and then getting someone with a key is more painful than a root canal. The front desk told me there may be a single person with a key for the entire store. How ludicrous is that? read more

Walmart - The ridiculous red buttons that do NOTHING. - Department Stores Near Me - San Diego, California

I guess you win and lose at Walmart every time. Each store has there negatives. As for this one haha I could not believe literally every single electronic product is locked up at this location. I guess the theft was that bad here. Then you have to hunt down an associate to assist you getting what you want such a hassle! Especially, if you get the one that doesn't really want to work there and drag there feet to help open the glass case for you. On the positive, we always seem to come back to any Walmart for our grocery needs and everything else we want at our convenience. I like Walmart's mobile pay app and pick up orders also. Cool to have your receipt on your phone. Then if you return something just process on your phone, scan at customer return register, and your done just give back your return. Your refund is issued. read more

Walmart - Everything locked up in electronics literally at this location. Had to ask to unlock coaxial cable wires. Wow - Department Stores Near Me - San Diego, California

Omg I don't understand nhow walmart is still in business the workers are over worked and under trained to top it off the management team is ridiculous I was confronted by this so called management Minnie whom was so rude to the team in the area she was working bossing them around yelling at them and acting as of she was Donald Trumps daughter she really need to be step down she was rude disrespectful and ignorant I've never heard someone talk to employees in the manner she was talking to them I did tell her to not to talk to and employees with cuss words and she told me to mind my business and to leave the store ,I am a business woman and I'd never speak to my employees in that manner she needs to he fired . read more

This store does not value the customer's time. Many items are locked behind glass counters. When you ask an employee for assistance, they tell you they do not have a key. When you ring the bell for assistance you can spend 10 minutes waiting for help. The shelfs are often unstocked. Bad management and some employees do not speak english. I would not recommend this store. read more

God forbid you need something that's locked up. 45 mins to an hour wait and that's only bc I got tired of waiting and had to find someone with keys willing to do their job. read more

They don't have enough employees to check out customers. Today a spill occurred near a checkout and the cashier left her post to clean it up. The line backed up to pet. Meanwhile, the lady at the door (security maybe), did nothing. It takes longer to be in line and checkout than to get my stuff to buy. PLEASE FIX THIS. You're #1 on Fortune 500 list !!! Update: See pic. This is why online shopping is becoming more & more popular. The long lines waiting to PAY to get out of the store! And, as a likely result of too much stealing, Walmart has begun to lock up more and more items. It's nearly ridiculous. The cosmetics is quartered off with some locked cabinets inside. The toy section now has one. The flashlights in sporting goods are in a locked cabinet. And today I was going to buy a $5 pair of pliers but it's locked up too! And there's no one around to ask. Meanwhile, Amazon is making deliveries TO YOUR VEHICLE. This is ALL Walmart's. read more

Walmart - Frustrated customers waiting in line to PAY! - Department Stores Near Me - San Diego, California

RUDE staff!!! I was over at the self check out line and asked one of the ladies there a question. She cut in front of me to scan her badge and shook her head no, completely ignoring me and walked away. What the hell? I wanted to by a cleaner fish at the aquarium area for my new tank at home, and there was nobody around to help. I saw multiple dead/dying fish in the tanks. Seems like nobody cares to feed or take them out as they die. Couldn't find any staff in the aisles for help. I hate my visit every time I go here but I can't complain about their prices. read more

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CARTS EVERYWHERE!!! I mean EVERYWHERE!!! Crowded isles, filthy bathroom, not enough staff! Worst Walmart I've ever been too! read more

Walmart - Department Stores Near Me - San Diego, California

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Terrible customer service! They have everything locked up and if you need to get something out the glass cases they have you push a red button that don't even work. Plus if you were to go up to any employee they look at you like if you are talking a foreign language if you ask for help. It's kind of like they just walk around like zombies read more

Terrible costumer service they should hire a new employee because it's always the old white lady with glasses that doesn't know how to do her job I told her the money I payed was cash and she said it would go back to my card when it didn't I had to go the same day to the store waste some gas just to get my money and I had to show her on my bank app that it wasn't full refund in card she made it a big deal that the manager had to come and at the end she had to give me my money and not only that but I went back there a month later and I asked for help to return something she said "you have to wait 10 days to return it" I came home and when I saw the email it said I had to wait 10 days for a refund after I returned it terrible service I had to do it online due to in person horrible service read more

I don't even know where to start, had an appointment to change all 4 tires. The appointment was for 9am and they didn't start working on the car until 10. Worst part was that I saw another car go into the tire changing bay at 10 and was out in 45 minutes while I was still waiting. I saw the service guys leisurely working and cracking jokes. It's obviously a management issue. Don't recommend this place. Will not be coming back. read more

Walmart - Auto center - Department Stores Near Me - San Diego, California

What is the point of having a Walmart near your house if EVERY time you need something from behind the glasses it's takes them over 30 min of you pushing the button and asking ever worker that passes by if they have a key. Not only do they say no but say but let me go get someone for you...knowing well enough they are going to ignore your request once you are out of site. Management needs to do A LOT better In the hiring and training and what is corporate doing to hold accountable the managers at this site? The customer service here is horrendous. No wonder the rating is so low and people prefer the competitor Target over them. I seriously would love to know the process of training and who gets to keep the key and how they know how to wisely manage their time in opening up the glasses for customers read more

I live right down the street. I've never really enjoyed this place too much. It's just a cash cow though because there's so little in the way of shopping around here unless you want to drive 15 minutes. Normally, the inferiority of service between here and other nearby stores - which also tend to have people that don't give a hoot about you - isn't enough to move along. I recently heard Doug McMillon or another Walmart exec. say that with Amazon in the game, there's absolutely no place for substandard service. Great lip service, but if you have to wait 10 minutes and then go out and start tracking people down just to get a hair trimmer... And then be dragged by your hand practically to a separate checkout area that you didn't want to go to yet because you don't have all your items... It's just really bad. This is a good neighborhood on the precipice of a pretty bad one. Theft at the store must have been pretty bad to go to this situation. In that case then, the person in charge of the locked cases working the adjacent section should be keeping their ears open so that myself, and the two guys I found waiting after me for the same reason, can get their products. I informed the individual and she said oh, I'll go help them. Great, they wasted 10 minutes waiting around too. I hope they were done with their shopping too, so they didn't have to go through two lines like I did. So you're welcome WalMart, I did some free work to help you out today. Instead of billing you, I'll just tell you what a lame place I think your store is. read more

I went to buy some personal items and the lady ringing up at the beauty section didn't even offer to help bag my items. I know for a fact that if I brought my own bags I was supposed to do it myself, but I asked for a bag and she did not help at all. read more

Upon check out the cashier Claudia kept walking around my cart. She was rushing me and putting stuff back in my car when I clearly informed her I had 2 seperate purchases and was not in a hurry. She kept checking my cart as if I was stealing something. Bad business. read more

Wal-Mart. I have a love hate relationship with them. Love the fact that you can find everything in here. Hate the fact that everyone and their pets go here. All I want, is to get in and out quick. This Wal-Mart is not the place for that, and I always forget. By the time I enter, I'm in to deep and have invested too much time and gas to get in the parking lot, I just have to suck it up. Word on the street is that this is the only Wal-Mart that accepts pesos. True or rumour, I don't know but I want to believe. read more

Walmart - Oh, you want to do a return? Get in linnnnnnnnnnnnneeeeeeee! - Department Stores Near Me - San Diego, California

Crazy how this Walmart is today, they hire anybody nowadays, nothing but lousy employees in this Walmart that I either see talking to each other in a aisle or on there phones. I recently went to get some stuff that I needed and took it to the self checkout and right when I was gonna leave the worker was gonna block me by leaving because I didn't show him my receipt?? I don't remember it being mandatory. Y'all need to do better and train them because this is unacceptable read more

The absolute worst walmart i ever been to. Everybody rude as hell and only cares about when their shift ends. Its dirty. No produce (not a big deal but 1st time i've seen a walmart with no fresh produce). The service is GARBAGE. They'll hire anyone, and the only people i actually see working are the people at the registers. And with all the previous ratings and reviews, i doubt the management even cares. Save your time and go somewhere else. Spend a little extra and order on Amazon or something. read more

After seeing so many low ratings felt compelled to give a YELP of my own. I live walking distance from this store location and have for 14 years. The store is not a SUPER GIANT Walmart compared to some but they do a decent job. Sure if you get there late in the day some fast moving items will already be sold out off shelves. A lot of our Baja friends come here which adds to their business. This store recently had a remodel in which they some how expanded free space areas in including a large number of self service check out machines. Staff has always been helpful. Most recently an associate in the frozen food section named Angel along with many others over the years. Yes they are all "angels" indeed at this location. Get there early mornings before the crowd. read more

I was waiting for more than 5 hours for an Oil change ! It is the last time that I use this service from Walmart ! I recommend you to ask them about the waiting time before doing the Oil change, they won't tell you because if they tell you you will not wait that longer ! read more

Super ghetto! Sometimes don't have things stocked. Also too many people and not enough lanes opened. read more

Walmart - Clean restrooms. - Department Stores Near Me - San Diego, California

ZERO STARS! I've lived in this area for 8 years and have been to this Walmart hundreds of times!! Today a few hours after we got home from shopping we noticed we were missing one of our items. We checked all over our car and house, nothing! My husband goes back to let them know and before even checking anything the lady at customer service says "no you got it because we have it on camera"... my husband asks "ok, can I see the camera then" they say "no you can't" he persists to ask for a manager and she walks him to the lane we were at earlier. She proceeds to say "yes your son put it in the cart" "can I see the video pls" "no you can't" WHY? Why can't we see the footage if they are accusing of us lying?? It's complete BS!! How does this policy help the problem!!! Absolutely the worst customer service, no solution, nothing! I know this is just their tactic to go back and forth before the customer just wants to get the hell out of there! I will take this up with my bank! read more

I was in the store tonite and this was the second time I have been harassed by a young lady in self serve. i am retired navy and retired totally now. I am disabled and really cant stand in long lines anymore. she is snooty and basically accused me of stealing!. I was so angry i almost left my stuff and walked out. customer service has never been a strong suit here, but this really is now way over the top. I buy a lot of items from home depot and vons and try to avoid the store. very sad it could be a lot better store read more

This is the wal mart where everyone and their mom comes to... from TJ! good luck trying to navigate through the war field (a.k.a parking lot) without a smart driver backing up not looking at your car and hitting it... or swerving into your car.. or hitting ur car with a damn store cart! ugggggh.. i just LOVE some people's manners! and inside its just like all the other wal marts, packed with people and disorganized. read more

Walmart - Super NEW selection hahaa - Department Stores Near Me - San Diego, California

Okay I live next to this Wal*Mart and it's the one I frequent. Here's some tips: 1. Do not park directly in the Wal*Mart parking lot. It's like a freggin' war zone. Park near Sunny's Fashion/Sally Beauty Supply. 2. Majority don't how to yield to the right of way or even stop at the stop signs, so be careful. It's all about car body language. 3. Do not come here after working hours between 5-6:30ish on weekdays. It's hell. I go at night or even before closing. 4. Welfare/EBT card funds or whatever you want to call it are distributed the first weekend of the month (like the Bone Thugs N' Harmony song). The lines are freakin' ridiculous during these times, TRUST. 5. This Wal*Mart is a get in, get out place. Make a list, check it twice, get your junk, then get out. Other than that even though it's crazy and everyone and their mama is there they always have a good stock and I order my contacts and get my eye prescription at the Vision Center and the doctor is pretty cool. read more

Their management needs replacement and a complete turn-around. They need to retrain their employees and let go of the ones who do not improve. The prices may be the only good thing about this place. Parking is terrible. People are rude with parking. I have almost gotten run over twice by people in their cars not looking at all where they were going. The service is terrible. I only encountered one English-speaking "customer service representative." I don't bother asking for help because almost no one there speaks English. How can you be in an English-speaking city, country and not speak the language? I've never encountered so many rude customers who, in other stores would have been escorted out. Stay away from the "fresh" produce. The commercials pertaining to high-quality tasting steaks and fresh produce do not apply to this location. Go to the Vons next door for those. They have better customer service. read more

Walmart - I reported the pigeons to a rep. She said she'd let someone know. No one showed up for a long time. Still there when I left. - Department Stores Near Me - San Diego, California

Ok, can't stand the area much anymore as a lot of people are just plain rude and horrible. This walmart has the worst customer base when it comes to rudeness and politeness. Shelves most of the time are empty and missing product. Can't truly complain as its the holidays but even during the regular time of the year it's bad. Associates (most I've encountered) are nice and try to help if they can understand me but sadly it's not enough to save that store. read more

This particular Wal-Mart has gotten worse over the years...and by worse, I don't mean by Wal- Mart's standards. They're soooo busy! They recently did a remodel which included adding more food items and broadening selection. It's not quite a Super Center, but it's their cousin. Ditch your cart if you can and grab a hand held one, otherwise you'll take forever getting through the aisles. When I get one I always have regrets and am quickly reminded when I have to park it down a random aisle and walk my items back to it. Major cart tracking jams here! The best part about this location is the self-checkout which for some reason many don't use often. I'm always baffled at why the lines are long and self-checkout isn't. Even though there is an option to switch languages on the machine, I'm thinking it may be due to the language barrier as it is located in a diverse, yet primarily latino community in South Bay. Maybe the customers aren't sure how to operate it or it's just not their preference. It works in my favor! I only use self-check out here. I've returned something once and they were efficient. Line was long though. No surprise there. read more