The 3 stars is being generous here. If you've been to one Walmart, you've been to them all. Some are passable and some are utterly putrid. This one ranks about in the middle, meaning there are both better and worse locations than this one. One positive is that the store was decently stocked. Another positive was that there was actually one friendly employee - imagine that, a 'friendly' employee. Not that this employee was friendly to me, but I overheard an interaction with a customer near me and I was impressed this employee was decent. Of course the rest of the employees here weren't impressive and were the usual. Some visibly show that they just don't care. Regardless, it's the hiring managers' fault. There were a few long lines at checkout with few very cashiers - you know the drill. The self checkouts moved a little faster, but those with full carts tied those up. The parking lot is decently sized with more than enough spots - the front spots are the most busy since a lot of people fear walking a few extra feet. For peace and peace of mind, plenty of spots the more rear to the lot you go. This Walmart is okay. Been to better and been to plenty worse than this. If this is your local location and/or you're in the area, you can do a lot worse than this. read more

Walmart - Grocery Near Me - Riverdale, New Jersey

I very rarely go to Walmart let alone this particular store. But I must say there's a reason I will never go back here again. None of the people that work here know where any of their merchandise is located and they don't really care whether or not if you find it. They seem angry and disinterested and kind of just throw up their hands as if they say, I give up. There's something radically wrong with the store and with the people who work there and who run it. I hope somebody from corporate sees this review. This place is a real dumpster fire and shit show. It needs to be retrenched, I will never go back to the store again. read more

Very incompetent people work there, and with poor attitudes, no less. Waited 24 minutes for a delivery to my car- never showed. Went to front desk and the person in charge said she did not have the phone number for the delivery area. Are you kidding me? Well you are the wrong person to be in the customer service area! read more

I hit up this Walmart in search of Trout Lures, Armor-All, and something to Get My Munch On with, and I'm happy to report that all objectives were met in a timely manner.    As it happens I was able to get in and out pretty quickly in order to return to the Mighty Ramapo River where my Fishing Adventures continued without any issues. Plus there were no empty stomach growlings from that point on all thanks to this Store and the fine folks at Jack Links Beef Jerky. If I were Sasquatch I'd come outta seclusion too for one of these delicious meat treats.    In the future I'll most definitely stop in here again whenever the need arises for any Walmart type necessities are required. Come And Get Your Shopping On!! read more

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I really enjoy this Walmart. 1) You got most items that you expect from Walmart. 2) Spacious and affordable products. 3) I especially like their travel sized items such as deodorant and tooth paste for my upcoming travels. read more

I went to buy shaving cream which was locked behind the glass and getting it was a project which is why I'm done shopping at Walmart all together. I asked the guy with the vest on for the key, and he said he didn't have it and thought the girl who had it was on break, then went back to working, and he didn't do anything until I threw my hands up in the air, like, ok I guess I have to wait till she's off-break until I get shaving cream then he got someone with the key. Also, another reason is why are employees stationed at the door checking receipts? It's not legally allowed and don't give me or anyone else an issue if we text the receipt to ourselves and I say I left my phone in the car. You want people to have to wait to show their receipts then make it a membership store like Costco does and that can be part of your terms. I'm done with Walmart. read more

They asked me to leave for holding a ball. I didn't know that i wasn't welcome to test a product that i was think of buying. Now me and my 5 year old brother can't play ball. read more

On 6/18 at 1130am I was shopping at the Riverdale, NJ location & was struck by a worker driving a fork lift in the aisle. It struck me from behind so I didn't see it coming and hit my shoulder and back. I was immediately upset because I have a previous injury there and was in pain. Luckily my young son was fine. The worker instead of offering any sort of support told me she also gets pain. Not sure how that helps. She said she couldn't see me while she was using the vehicle but then maybe she shouldn't be driving the vehicle. I asked to speak with a manager. No one came. Instead a person that doesn't work at Walmart told the worker who struck me to leave the scene and the worker listened and left. I was not offered any support, Medical attention or an offer to write an incident report. I am still in pain. I'm embarrassed. I left immediately following this incident. I called the store and there was no answer. When I spoke to someone from the store I was told everyone that could help me out was busy. This incident has been reported to cooperate but I feel compelled to warn others. Do not shop here. read more

Remember when Hillary Clinton worked for Walmart and they advertised how everything was made in America and how they took pride in it, but then everything was actually made in China. The people who own Walmart buy in quantity so they can give you good prices. Unfortunately they out a lot of small businesses out of business. The Daltons are one of the richest families in the planet but many people who work at Walmart are on food stamps because they don't pay a living wage. I don't think they pay taxes either. I would never shop here but I went with somebody who was buying a cheap TV. They had no system with providing assistance. We waited in line to ask for somebody to get a TV for us, and then again to pay with the same person. Unfortunately with the cashier was too busy flirting with customers. read more

Walmart - Grocery Near Me - Riverdale, New Jersey

Okay so I went here to buy something a month ago and what I was buying it was the churros sweet potato puffs and there was one open bag now I came a month later and the still the same open bag is on the Shelf and that they didn't replace anything this is ridiculous now I mean come on does this store need a new manager call me because I'll make that store more money than it's ever seen read more

This is probably the best Walmart to visit in the area. Any time I've visited, the store is organized and clean. Everything is easy to find and you can usually score some great clearance deals for clothing. While it does have a smaller selection than other Walmart stores, it's perfect for grab and go items. read more

Walmart - Grocery Near Me - Riverdale, New Jersey

Mind boggling. They put in self check outs in place of cashiers so they can save money on payroll. Next they cut staffing and have associates cover multiple departments to save money on payroll. Followed by the obvious increase in theft because of self check out/decreased floor staffing. So their genius solution is to lock up merchandise because of the high theft and force an understaffed floor to constantly tend to customers asking for locked items. THEN, the icing on the cake is waiting 15+ minutes trying to find an associate with a key since the glass cases aren't equipped with call buttons, only to be told you and the item you selected will be escorted to the front of the store so you can pay for it on the spot. Am I buying something or being taken in for questioning? I had a cart full of other merchandise and was mid-shop. An item of less than $10 in value? I told the associate no thanks, put it back, keep it. I purchased the exact item at another retailer two hours later, not under lock and key. Congratulations on making your stores completely unshoppable, Walmart! Amazon is nailing your coffin shut as I type this. read more

I'm both happy and disappointed with this location. One because they always seem to have a little bit of everything and stocked with items other locations may be out of. However, I'm disappointed by how messy the carts and aisle are...I mean like come on guys. Please get it together!! read more

Walmart - Clean it up please!!! - Grocery Near Me - Riverdale, New Jersey

I prefer to go to Walmart to purchase dog food and paper products. Today I decided to also pick up allergy medicine. They are located in the pharmacy department and locked up on the shelf. I asked the pharmacist to unlock it so I can get my Zyrtec. He told me I had to go to customer service. I walked over to customer service and was told somebody else already requested a manager and somebody is there. I ran back over for fear of missing the manager, to keep the cabinet open only to discover another gentleman was standing there, waiting as well. after five minute wait I decided to leave. Walked back over to customer service. They saw me coming and over the PA asked a manager to go to the pharmacy department. I told them they lost their shot. I waited long enough. Why is the pharmacy not holding the key to allergy medication's that are in the pharmacy department, poor service, poor organization, and lack of enthusiasm by the employees. read more

I had to purchase over the counter medication that is in a locked cabinet. I understand they are trying to prevent stealing, however, when you ring the buzzer for someone to come & unlock it, no one shows up for 10-15 minutes or more. I waiting over 20 minutes until some one showed up. Another time, I was told the only person who has a key to the lock was on her break. Seriously, in a store this large, only 1 person has a key. I'm not expecting the best customer service at a Walmart but this is not acceptable. read more

I don't normally write reviews but we have had multiple terrible experiences here that I need to share so that change is made. Twice now we have waited by the locked section for formula for our baby boy. Ringing for someone to come unlock the formula door for us has resulted in zero assistance. No one comes. After waiting about 15 minutes for someone to unlock the door to the formula I went and looked for someone to come help me. She did not understand what I was saying and was not able to assist. Unacceptable. Yesterday my husband decided to try again, and went and waited at least 10-15 minutes by the formula for someone to unlock it. Again, no one came. He had to leave store and go somewhere else to find formula to feed our baby. Despicable and unacceptable especially at such a well known public family-owned business. Will never ever shop here again. read more

Oh, so this was a terrible experience already but I forgot to add that the guy didn't even put the time card I paid for in the bag. I had to come in the next morning to buy another one because it was an emergency - and standing in that customer service line wasn't even an option it was practically out the door. So glad I could put another 37 bucks into the pockets of this ridiculous establishment. Absolutely disgusting. I'm furious I ever came here. read more

I have used the online delivery from Walmart for quite some time but lately they can't seem to get anything right. They mix up orders, forget items, say their drivers attemp to deliver when no attemp was made (security cameras confirm). I'm not usually one to complain, and certainly not publicly, but it's about time they get their act together. read more

one of the worst walmarts around .. they have shitty worker .. most have no clue whats going on ....... not to long ago i needed paint .. they have it lock up .. couldn't find the person who had the keys after 25 min of asking worker who mostly had no clue how to find the person or wouldn't take the time to get a manger .. i had to find the manger myself . who had no clue what was going on ........ i hate this store for so many other reason .. they need to close this store .. or hire the right help . read more

Avoid this store by all means! Customer service sucks! Manager Jose backs up the rude cashier! Out of five star I would give them - 10 read more

Walmart - Rude Jose who states that he is a store manager - Grocery Near Me - Riverdale, New Jersey

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I only shop at Walmart when I can't get items I need at other stores. Their prices are reasonable and have variety. It's the customer service that lacks, especially communication. One time, I waited 20 minutes just to get help. I asked 4 different associates and not one could tell me who was coming to help, only to have the original first guy comes and assist. On this particular visit, I came for baby water. The three on the shelf were defective. Why sell defective products?? I looked for help and found the store manager. Asking for help she nodded and I waited at the department. I thought she was coming, so I checked and she was texting. I waited longer and watched her disappeared on her merry way. Didn't know if she was helping or was help on the way. I started looking for another associate and found an end stand of water. At least 2- 3 cases of damaged gallons to sell. I managed to find 4 good ones. I made my way to checkout and found Lucy, the manager. I made my way to her so I can tell her I found what I needed. Only for her to ask if help ever came and then she was ANNOYED that I found it on the end stand. Her response "FINE!" Really, from a manager. Now I know where the lack of communication comes from. The cashier, Debbie, was pleasant though. She was efficient and we made small talk about my baby. She made my day a little bit better. read more

I drive 40 minutes just to go to this particular Wal Mart. As compared to those around where I live, it is clean and well-stocked. I've never had an issue finding what I need and the store is laid out in an intuitive way. Staff is beyond courteous and helpful based on my experiences. Checkout lines can take some time, which is why I am docking one star. Plan accordingly for this, because if you're after an in-and-out shopping experience, that's hard to achieve here. However, I believe this can be said for most Wal Mart locations. However, this isn't a dealbreaker for me given the cleanliness and helpful staff. The fact that I drive so far to shop here says a lot. read more

Zero out of zero stars, it is September 8th and there is absolutely NO Halloween decorations to be found in this store. Would not recommend.

And away I go. Located a quarter mile off of Route 23 behind a Best Buy and a Michaels. It is a pain in the rear to get to. The u-turn for this location is a good mile a way if god forbid you are going south on 23. If it was a better location it would go up to a 3 to a 3 and a half stars. Once inside, the store is laid out logically with a subway and an annie's pretzels inside as well as an eyeglass store and a nail salon. Have yet to venture in any of those pop-up shops yet. I went in for sunblock, and got into the self checkout line. 20 minutes later I was out the door. Just never in and out with ease. read more

Walmart continues to hit new customer service lows, and Riverdale is no exception. Before driving over in search of a certain size flat screen TV, I wanted to check to see if they had the model in stock. As arrogant as Walmart can be, I was actually shocked by the answer: I was told that the Riverdale Walmart GM has instructed employees to no longer tell customers what items are or are not in stock! Huh? So Walmart, which spends millions of dollars in bogus advertising to portray the chain as being responsive and caring about consumer needs, wants people to waste time and money for gas for needless trips -- if an item isn't even available? What's the big secret? Customers have a right to know if a product is available for purchase or not, especially right now. Be smart---take your money elsewhere!! read more

It's as good as you can expect from a Walmart. Most staff are zombies, not interested in helping and others will help you every step of the way. Open boxes, things out of place, price tags switched. It's fairly clean but if you can sift through everything that's available then the place is great! read more

This is a good Walmart and I like that the fact that it's not too crowded whereas the ones by me are crowded because Bergen County has blue laws on Sundays and it's twenty-seven minutes away from my house and the ride isn't too bad unless you don't get stuck in traffic. read more

I ordered something online for curbside pickup. So I park in the curbside pickup area and call the number that they tell you to call. Nobody answers after 7 times so I had to walk in the store and go all the way into the back to the pick up area. Wait for about 10 minutes for an associate to show up. Trillion dollar company and they can't even get the curbside pick up system correct. What a joke read more

When you visit a department store like Walmart, you have the expectation that you will be lost in the hustle and bustle of the large crowds; that you will be treated like just another body in line that the staff is trying to move along. I visited the Riverdale Walmart on Rt. 23 in September of 2018 and was extremely happy with my experience there -- to the point that I felt obligated to write a review highlighting some of the exceptional employees who took the time to help me resolve an issue I was having. Both Gretchen, a member of the customer service team, and Michael, the manger who worked with us, were extremely helpful and demonstrated professionalism and the true "care" that Walmart consistently promotes. A few months earlier, I had purchased a rather expensive entertainment center online that was apparently mislabeled by Walmart.com. After waiting quite a long time for the item to arrive, I was informed that it was labeled in error and I would receive a merchandise credit to make up the difference in price. We were unable to apply the code online for some reason, so I stopped by a local store to see if they could help me. The entire customer service team was, at first, confused by what the credit was. Rather than brushing it off as an issue to be handled by Walmart.com, they took the time to look into the issue and sort out the error. I really appreciated the demeanor of the staff. As someone who worked in retail when I was younger, I can tell you that this is how customer care should be handled. read more

I ordered a TV from walmart.com on "Black Friday" and the TV arrived broken today. I drove 25 minutes to the nearest Walmart, in Riverdale NJ. I thought it would be a quick "even exchange". Instead, I sat around waiting for a manager for 15 minutes. When the manager, Sasha, appeared, she told me that she couldn't take the TV back because it was purchased on "dot com" and she "didn't want HER store to take the loss". I guess customer service doesn't matter any more, to this store manager. I immediately cancelled my walmart plus account immediately, and rather than walk away with a replacement, I have to box it up an take it to the post office to ship back, wait until it is received before a replacement will ship out. This is how Amazon wins in the end. Horrible customer service by Sasha the store manager. I could see her pompous smug smile, since she wasn't wearing a mask as well..... read more

This is THE WORST Walmart I have been to. Their bathroom is disgusting. They have poor customer service and there seems to be no ownership or sense of pride in their work. I will avoid this store and am even willing to pay more. Come on people, all jobs should be done to the best of one's ability. read more

It can be a hit or miss of what they have or don't have in stock. Lately, they had nothing. All the milk, drinks and certain foods were completely empty. It was big gaps of foods and supplies missing like they forgot to restock this. I thought it was a one time thing but I had went on multiple occasion, on different times of days and still vacant. I will say the employees are nice. Their shopping carts are the worst of the worst. Basically, NONE of them work. Their wheels make it very hard to steer, they are rusty, old and gross. I think this is ridiculous for a billion dollar company can't buy a decent shopping cart for their own customer. read more

Despicable and disrespectful customer service last night. I mean I understand it's Walmart, but if you work at the customer service desk, you should at least be respectful to the customers. If you are not happy with your job, don't work there and definitely don't take it out on the customers. That is all. read more

I was accused of shoplifting at this location, multiple times, the managers are trash and although the cashiers have always been helpful when they actually have enough staffed on register, most of the time I have to bag my own things & have my time wasted while I'm profiled as a thief although I've never been convicted of a crime in my life. The staff on the floor walk around doing nothing with lines 10 deep. I don't go to this location except if it's absolutely necessary. The amount of disrespect & attitude I've gotten is insane. There are a few people working who have been helpful, but for the most part it's a shit show read more

I honestly love Walmart and don't know who wouldn't you can get anything here for less then other stores. I just wish they made this Walmart a super one so there is grocery center added. read more

We were searching for a bike for our daughter, most places are completely sold out due to Covid. We went to the Riverdale NJ location, as the website said that they had 6 bikes in inventory- so we thought it was worth the trip! We ran into a store associate- MARY! She was absolutely AMAZING! Went above and beyond- contacted us when the bike we were looking for came in, and then even was able to location a few more items that I needed for my parents. She was an absolute pleasure and WOW! Talk about customer service! I cannot even explain the sheer pleasure it was to deal with her and hope amazingly helpful she was. Trying to give her a shout out any place I can- next is an email to corporate. read more

9/18/19 was just here with my very pregnant wife. Was trying to buy a laptop and a few other accessories from your store. The woman working in electronics didn't acknowledge us for 15-20 minutes even though she saw us waiting there. Finally she came over to us. When we told her we wanted a laptop she huffed at us and said she had to call the manager for keys. Did that and then walked away. Waited 10 minutes for the manager with keys to show. Didn't happen. So we walked out. At Best Buy around the corner buying a laptop now. So your store lost out on about $800 because your employees don't care. read more

I've been in this particular Wal-Mart (Store #3443, Riverdale, NJ) many times, and service has always been ok if not exceptional. But THIS review gets 5 stars for these reasons: 1. Mateo. A young man who was working near the front door. I approached him with my problem as soon as I came in, and instead of blowing me off, he started dealing with my situation immediately and contacted the right people. 2. Daniel. One of the ASM's who came to meet me near the front right away. He took the time to listen to my needs and politely asked me to wait while he looked into it. 3. Brian. Another ASM who I had encountered on a previous day and was very helpful then too. On this particular day, he was busy and could not help (this store like many others during this crisis is understaffed), but Brian asked Daniel to resolve my problem, and Daniel did just that; very quickly and professionally. In my experience, it is rare to have to speak to several different employees about the same issue, and ALL of them be understanding, helpful and professional, Especially during these stressful times. Thanks again to Mateo, Daniel, and Brian! read more

Cmon people wear your mask here .... not that hard And Walmart please kick these people out... if it's medical they offer delivery and curbside pickup :) read more

I waited40 minutes for help in The fabric department, the Walmart manager could not help and offered no solution and and a could not care attitude. The checkout lines were long and slow. There are other competitors that will get my business. read more