This was one of the worst customer service experiences I've had. Jamie was rude, dismissive, and…read morecompletely ignored us when we asked for assistance. She was tossing receipts instead of handing them to customers and showed no understanding of how to treat people respectfully. If this is the standard of service, management seriously needs to address it.

Great customer service! The woman at the checkout was quite friendly and we enjoyed making…read moreconversation with her.

I went to Walgreens inside and asked to get a prescription filled. A nice lady at the counter told…read moreme it would cost something like $183 or there abouts, I told her I couldn't afford that and started to turn away to leave, but this lady said let me try something, and she then told me it would only be $22 and some odd sense. I was wowed by her help.

I tried to call them on a Wednesday about 3:30pm. I had 2 employees placing me on hold over and…read moreover. I was on hold for 49 minutes while watching TV and finally gave up. I will never have anything filled at Walgreens ever again. We have to many choices to put up with this crap. I hope this store gets shut down permanently. Total incompetence.

Absolutely great staff, great customer service, and always greeted with a warm welcome. So glad I…read morefound Hart Pharmacy. A+

Found them by accident while looking for another pharmacy. Sure glad I did!! Never a wait always…read morevery friendly and nice

Pharm tech License Number: 317965. Well this is not what I want to be writing right now. This…read morepharmacy has gone down hill. They had me so stressed out the other day because of their own staff's incompetency. They will belittle you on the phone and say you said "this and that" when I know good and well, I didn't request my med to be transferred. I was literally dying with COVID and needed my medicine. Beware of Ashley H , a pharm tech. She has the worst attitude ever and will make you cry and wish you had chosen another pharmacy altogether and then not give our meds that were already ready! The pharmacy tech Ashley Herrera License Number: 317965 needs an adjustment or to be retrained. I have already contacted corporate and complained several times because this is NOT the first time she has done this to my family.

every time a mistake. this time they didnt fill a pers ription (1 of 4) claiming my insurance i…read morenever give them didnt cover it. with no apology and dismissive attitude, they are in no hurry to fill it now knowing i have surgery tomorrow. drive farther and save time and grief. no manager on duty, pharmasist cant be persuaded by the team lead to care. they never called. it was a presealed/potioned perscription that needed a lable. they are incompetent, uncaring and slow.

The cashiers that are from out of state not only can they not count they don't pay attention they…read morecan't tell the difference between a month's worth of medication 1090-day medication on your card the doctor and you go to the doctor to have a refill and you take the bottle what is it supposed to be a 90-day medication a representative cause a pharmacy they claim that they feel the 90 days you tell the representative at the doctor's office that there's no way that I was 90 days because it had to be a month because the medication is almost out the representative from the doctor's office tells you to call him you stay you're not going to call them on top of I told them I wanted the medication we just sent to Texas City Kroger pharmacy the cashiers don't read them information on who you are to identify you be it for you or your or your child you're f****** spouse or boyfriend or who the f*** ever else nobody counts now does nobody has nobody f****** common sense

I had a pharmaceutical emergency and CVS was out of my medication. Kroger was also out. Walgreen's…read morewould only fill under conditions I did not meet. HEB was not accepting new patients for my medication. I was beginning to panic because I have to take this medication to function and would become extremely sick if I didn't have it. The Pharmacist promptly asked for my information, set me up an account over the phone and told me to have my Dr send over the prescription. She was very kind and professional. I had initially told her I had insurance but it did not cover the prescription and when I called back to confirm it was received she wanted to make sure, in fact, that the insurance wouldn't cover it because it was almost $300. I always have issues every month with CVS. I didn't have not one issue with this lady who didn't even have an account with me to fill a prescription that is so important for me to live. Thank you, Texas City Pharmacy for saving the day!

I came in to pick up pictures and was met with employees that were less than helpful. After waiting…read moretwo hours past the time stated, I had to have someone else pick up the pictures which I had reviewed online. They were in terrible shaped, pieces cut off. I paid around $70 for trash. I use Walgreens ALL the time and I have never experienced anything quite like this. I was Always drive to the one on the west side of town now.

Horrible customer service, every call results in at least 20+ minutes on hold. Employees only…read moreoffer pathetic excuses instead of solving problems

Why are CVS managers always so "in your face"? Most of us know how to use the self-serv electronic…read morecashiers and do so frequently. Yet they continue to run over and start pushing buttons before you even have a chance to get your card out. I asked him if he treats everyone like they're idiots or just me, but by then he was out of earshot so he probably didn't hear me. I wonder if he needs me to show him how to operate his Tesla?

Unfortunately you actually have to go to the store to get service; they never answer the pharmacy…read morephones.

So they received my prescription at 5 PM and as of now they do not have it ready so I will go with…read moreout till tomorrow because they close in 10 minutes and have not notified me that it is ready.

I DO NOT recommend the Pharmacy at the FM 517 & I-45 location…read more While the Pharmacists do they best they can to get the prescriptions filled in a timely manner, the rest of the Pharmacy staff is an unmitigated shit-show. Lazy, uncaring, and basically don't give a fuk about the customers. I wouldn't do business with CVS at all but my prescription insurance provider requires it. As a result of the shitty customer service, I've changed to a different CVS store.