Had the pleasure of visiting another Quest for the vampire sacrifice! What I did like about today's…read morevisit was that it was empty for a late afternoon appointment and got it the same day. Unfortunately I got bit 2 times today for whatever reason they couldn't find blood. Also felt my hematologist could've been a little more animated as opposed to being a zombie today on top of her apparently letting the less experienced person try to draw blood for me. I have come across good hematologists in the past at other Quest unfortunately though not here, won't return.

Woe is I for being diabetic and having to get blood drawn on a regular basis…read more Quest is one of the largest lab operations in the country, and most of my experiences have been OK, even in this particular location. However, there was one occasion here when they couldn't find a doctor's order, so I left and went back home only to find out that the dude looking things up really didn't know what he was doing. (They called me back and said "Our bad," without seeming to give a rat's furry behind about my time and travel.) More recently, the phlebotomist drew my blood and wished me a wonderful day. The next day, I was informed that my blood "coagulated" and that I would need to return for another draw. I call bull. Though I went back and let them draw again, which was also a painless experience, I let them know that blood doesn't just coagulate in a vile. Not mine at least. (It didn't "coagulate on the second draw.) The truth is, someone mislabeled or mishandled my lab specimens. Why not just admit the mistake? There are other Quest locations around here, and I have and will continue to avoid this one.

I liked that I could get an appointment quickly as I wanted. Not happy with them passing along the…read morecost of doing business. They charge 3% if you pay them by credit card or debit card. They do not accept checks. I did not think to ask if they accept cash or not. I would hope so. Business owners should not pass along the cost of doing business to their customers/patients. So I'm giving them only one star for that. Will update later.

Great location with good customer service. Mary greeted me and checked me in for my appointment. I…read morewaited approximately 20 minutes to be seen. Sebastian, the radiologist was very informative and kind. Thank you for providing wonderful customer service.

I'm mixed on this location. Though everyone here is polite and pretty good at what they do, there…read morealways seem to be a ton of people in the waiting room -- frustrated that they've been there for an hour. The business model here is a glimpse of the future. There is no receptionist. If you don't know how to operate an iPad, you're out of luck. Further, if you don't make an appointment, you might be there a while.

Quest Diagnostics, 600 N Kobayashi Rd Ste 109, Webster, TX 77598, has terrible service. I'm waiting…read moremy results 12 days. I had to do an appointment to ask about them, and their response me that they don't know explain me why my results haven't arrived and that it's not their responsibility, but rather responsibility of lab that does testing. The patient doesn't deal directly with that lab; the pacient do deal directly and pay to Quest Diagnostic. They are very irresponsible. The service is awful; you never can't contact them by phone or email because none customer service numbers work. No one will answer and they don't have informacion available for customers I stop doing my job and personal matters to go in person to ask about my results, only to receive the response that it's not their problem. Don't go to Quest Diagnostic. They are very irresponsible, inefficient, and very unprofessional. Lab Corp is much better

This drug testing facility is fantastic!! They are both very kind, courteous and professional!! I…read morehave been to Fastest Labs of Webster three times and will not go anywhere else!!

Receptionist is very friendly and hands on person. Everything was done in a quickly matter with no…read moreissues. Every work staff made sure you where well taken care of and understood what was going on during the process.

I'm impressed with how clean this Lab is! I was in and out with no problems because I made an…read moreappointment! (LabCorp.com to make one) They honor them within a good time frame. I was impressed with the professionalism and the kindness I received. I highly recommend this lab!!

Scheduled appointment online. Got confirmation number. I was on time. The lobby emptied twice…read more Waiting. Asked, no, you don't have an appointment. No good morning? So, I am waiting and waiting and waiting. No hand sanitizer after touching the keyboard! It's a medical testing facility? Really? Corporate profits at its finest.

Ugh!!! My appointment time that I was given was 12:00 midnight. My arrival was 11:40. Its now…read more1:39am and I have yet to be called for my MRI. I asked the receptionist at 1am why it was taking so long. I was then advised that in the system my fricking appointment is for 1:15am!! Im sitting here watching everybody go ahead of me, This is ridiculous. Its uncomfortable in the waiting area because its cold in here and the seats are too low for persons with knee injuries and wearing immobilizers. The receptionist was nice but the wait is wayyyyyyy to long here. AND ITS Now 1:51am and I'm still sitting here. I'm not pleased.

January 19, 2023…read more Came in for a neck and back scan; it was an easy check in because it had already gotten price. The office is nice. All the employees at the front and the MRI tech were nice and comforting because I get high anxiety being enclosed like that...but that's what valium is for!! LOL! (it's the only way I can manage it)

Great staff and very efficient during your procedure. They make sure you feel comfortable and safe…read more They are very informative and describe everything they're doing and why. The MRI space is up to date as far as medical technology and clean.

No frills establishment but the staff was friendly and attentive. I had to utilize this facility…read moredue to my insurance. The establishment was clean and quiet. My appointment ran in time. The CT tech who did my IV and scan was very nice and comforting.

This spans over two visits, took my daughter in for strep/covid etc test. She tested positive so…read morethe NP prescribed her antibiotics. She gave her the first dose since it was late and pharmacy was closed. As my daughter was putting it in her mouth I asked what it was and it was amoxicillin which she is allergic to. I smacked it out of her hand and she cancelled The script. She said it wasn't in her file. Fast forward to today, walk in with daughter. I ask the greeter to verify amoxicillin is in her allergy list. It is. NP comes in and tries prescribing amoxicillin again. She is a danger.to patients.AVOID this place. I had previously left a 5 star review but this can't be ignored

Wonderful and thoughtful services! They took great care and took the time to do a thorough exams…read moreI. I felt so much better after I left. Thank you!

I went for a B-12 injection and they really hooked me up. I just walked in and got my infusion…read more This place is clean and efficient and affordable. 5 stars! Love these guys!

From the owner: Access to information is the first step to better understanding your health and staying safe…read more ARCpoint Labs provides a wide variety of testing services and wellness solutions to help people, companies, and communities make more informed decisions about their futures. With more than 10,000 clinical tests and wellness solutions, including DNA, drug and alcohol, and STD testing, as well as COVID-19 testing, DOT compliance services, and background checks, information is just an appointment away.