The office experience was disappointing. I was aware of the break for lunch and when I arrived…read morethere were 4 clients ahead of me. I asked if I should come back but I was reassured that there was plenty of time to see me before the lunch break. So I was sent to the back to wait my turn. My turn comes and now they are asking me to come back after their lunch break to be the first in line for service. I was in a great deal of pain, just sitting was beyond uncomfortable. I sought out their help because my sciatic nerve was inflamed. Walking was most difficult. I was not happy about this request since I had been assured there was no problem when I arrived. So Dr Lang said stay let me see if I can help you. It was obvious neither he nor the receptionist was happy about my resistance to return after their break. This was my first time to see him and without even looking at my knee he informs me I don't have sciatica but am suffering from a bad knee replacement. He immediately starts to use this apparatus that feels like a jack hammer on my knee. This was very painful. I was crying. He said it was obvious I wasn't able to tolerate the treatment and because my back pain was so bad I couldn't lay on the table as he would have wanted he wasn't able to help me. Now I am questioning my knee which wasn't what I originally sought help with. I went to CincyOrtho and had X-rays taken of my knee. 3 X-rays and nothing wrong with my knee. A little bursitis but the back pain overshadowed that. If you are looking for an unprofessional atmosphere this is the place. There is no privacy as you sit along the wall (as if you are at the school gymnasium for the 8th grade dance) with people ahead of you, as everyone is privy to the current client and their conversation with the doctor of the day and you observe their treatment. (Can you say HIPPA). I would say if you are seeking a clinical experience and have no concerns about the level of care you receive then proceed with caution and allow them to potentially fix or damage you. I would not recommend this facility to people I don't like much less my family and friends. They get one star for the walk-in appointment allowed.

Should be no surprise, but experience depends on therapist you see. I have had a few great ones,…read moreand several not good ones here. Once you find that great one, they leave or move to another office. Also, reception is hit or miss on friendliness and helpfulness.

I'm 78 and had never been to a chiropractor prior to a month ago. I needed non-invasive treatment…read morefor sciatica that my medical doctor was unable to treat successfully. I walked out of the Baker Bros office with my pain reduced by thirty per cent. A week later, after my second visit, the pain had been reduced to the extent that it was quite tolerable. I look forward to the results of my third visit. Added plus: The doc's quick wit is very entertaining.

I go here to get "cracked and relaxed". I come out feeling so much better than when I arrived, and…read morenot just pyhsically. The entire staff is so welcoming, pleasant and fun. I love catching up with everyone.

Dr Teri is, by far, the most caring, informed, and skilled chiropractor my family has ever…read moreexperienced. She has provided amazing chiropractic care for both of my boys since they were born. Childbirth is traumatic on their little bodies and an early adjustment of my newborns did wonders for them. My second born experienced terrible colic. We thought it was related to a tongue and lip tie, which we had released, but that didn't take away the colic. We then called Dr Teri, and she performed craniosacral / myofascia release on him at 8-10 weeks old and it was like witnessing a miracle. I handed her an extremely colicky and tense/tight baby and she handed me back a very relaxed baby who no longer showed any colicky symptoms. If you have a baby wtih a tongue/lip tie and or is experiencing colicky behavior, run to Dr Teri! If I could bottle her up and take her with me everywhere, I would.

I am so glad I discovered Dr. Teri. She worked with me to help me recover from post baby issues and…read moreprevious issues I never realized I had. Her holistic hands on approach and generosity around information blew me away. She is extremely knowledgeable, humorous and I truly can't wait until my next visit.

Friendly staff and doctor! I highly recommend coming for an eye appointment. Good selection of…read moreglasses as well.

My experience must have been unusually bad, but I thought I should add it so that the reviews are…read moremore balanced. I cannot speak to the entirety of the staff of the location, as I didn't get past the waiting area. The person working behind the desk was pretty rude. I filled out the forms as it was my first time. After waiting for about 15 minutes, the lady behind the desk calls me by the wrong name and tells me (in an accusatory tone) my insurance is no good there. I explain that I had called previously and was told my insurance was fine - the location was on a list of providers from my insurance as well. No dice. She told me I must be wrong. So I left.

Dr. Sheppard is great! I was having back and hip pain related to my occupation. Dr. Sheppard took…read morex-rays, quickly identified the issue, and made adjustments for several weeks. I immediately felt the change and improvements, and never felt pressured to make continuing appointments. Great doc, great office, and highly recommend!

Billing super fail. 2 years goes by and I receive a bill for $7.60. A bill that they sent because…read morethe office personnel they had failed to keep accurate records and charge correctly for co-pay. Haven't seen this office in two years and they refuse to write this payment off. Why haven't in been in two years? Because the doctor fails to explain thoroughly the process he his doing, the adjustment purpose, nor the amount of times it will take to get to a normal alignment. I left and went to another office in Hickory, and would continue to go there over this office based on how the run their insurance practices alone.

I have been seeing Dr. Brittany Harper for about 3 years now. She has always been so nice,…read morewelcoming, and helpful with my back and hip issues. Through consistent adjustments incorporating various therapies, including seeing Beth Richmond, who is a licensed massage therapist, my quality of life has increased exponentially. It is not an exaggeration to say I look forward to seeing them and their staff. Everyone is so helpful and pleasant to be around. I am incredibly thankful I was referred to them and will continue to see them for my chiropractic issues!

They are very "tricky" with their billing practices. DR Brittany was a good chiropractor until they…read moregot their billing department upside down. Very disappointed. A business is good if they are ethical in Every way. Very sad and disappointing.

Such a friendly, knowledgeable and efficient doctors and staff!…read more Since I have been coming here for the last 2 1/2 years I go right back as soon as I arrive. Occasionally when they have "fit me in" I may wait no more than 2 mins. In addition to the adjustments and stem treatments I find the cupping (loosens my tight muscles) and laser (nerve relief) to be helpful for my neck and low back issues.

The team truly cares and their methods work. I would recommend this office to anyone.read more

Dr. Wells has been treating me and my family for years! He is a down to earth doctor. Easy to…read moreschedule and very affordable. He doesn't push for the usual come in 3 times a week but operates more of a patient centered practice.