This is the worst pharmacy I've ever been into my life. I am an older female. I have a never had an…read moreissue before with a pharmacist. There is one in particular I don't know her name. She's around 30 years old and has blonde hair. She is awful. I am calling corporate, and will never uses pharmacy again.

I'm an older male with a special needs son. Retired from military over 20 years ago. There's a…read morepharmacist Kaitlyn that has went above and beyond to help my wife and I get a prescription filled that another CVS location said they never had the product at the last minute and son was out of medication that he requires. See a bad review from an older lady from Destin Florida which is a long ways away from Erlanger. I actually lived in Ft Walton for 12 years and Destin is only a few miles from there. It goes both ways and treat ones with respect and they will normally treat you back with respect. Can't stand ones that think they have plenty of money and everyone should cater to them and they wind up ruining a career of a very hard worker by posting a bad review. Want to take the time to say Thank you for helping us in a rut a couple times in past couple months. Actually the pharmacist was Bex Abbilgale as Kaitlyn was the Doctor from Cincinnati Children Hospital

I moved to the area this summer and I've never had experiences this bad. That says a lot…read moreconsidering I've used mostly pharmacies on military bases. My doctor has sent in prescriptions on 3 different occasions and none of them were filled. Two of the times they were sent in they never received them. She sent me proof that she sent them. The other time they didn't have the medication so they never filled it. I never got a call. I've had to call and speak to an employee 5 TIMES! They never know what's going on. The pharmacists yelled at the employees in front of my husband. Obviously there is a problem with them doing their jobs, but they just blame everyone else. Today was they last straw when they never received my prescription and took absolutely no blame and told me it was "fine" that I won't be using them anymore. I switched to Walgreens on 42, and haven't had any issues!

my physician called in a prescription request to the Union KY Krogers, it took them 3 days to admit…read moreto me they did not have the med and it had not arrived. So they sent me to another Kroger's across town where my script was partially filled. When I called in about the rest of my script I was told I didnt NEED it. Due to my condition I have been instructed to eat 5 to 6 times per day (NOT 3) and I have to take this med each time I eat. So I was given about an 18 day supply. Meaning I'll be out this week and they refuse to give me the other half of my prescription. In effect due to their refusal I'll end up back in the hospital in a serious life threatening condition. Good job Kroger's!!! In reality, I now have to take even yet MORE time off work to contact my physician, have him contact Kroger's so they can allow me to follow my physicia's orders about how to take this med. sadly this is far from the first time a Kroger pharmacist has considered himself a better expert on my health than my physician. i will moving my prescriptions and my entire families, included my father in law (lots of medications) to CVS on 42. I'm quite sure they would love the additional thousands per month my family spends on medications. Kroger's pharmacists are not supposed to overriding my physician's orders. NO PHARMACIST a SHOULD BE!

This is a hometown type of place. They find good prices on medications, and watch out for their…read morecustomers. They really should add "Service" to their name, because that is what they are about. When you call and identify yourself, they recognize your name. Great company.

Very nice pharmacy...it is so organized and the staff is so nice and friendly. I recommend it for…read moreeveryone. I think I got the best service over there. Best prices and they really care about their customers. Thanks

Stopped in for several items which some I was not expecting them to have in stock or have at all…read more Great customer service from the time I entered until the time I left. Clean store and no line at check-out. Very pleased with my experience at this CVS location.

Expect them to have the usual CVS stuff which can come in handy in a small town such as Falmouth…read more.. But expect to pay hefty prices for it too. I was thinking of giving it two stars but they have gotten me out of a pinch or two when there is a sick one at home.

I'm glad to see this Walmart along with other retail stores near by are taking all precautions for…read morepublic safety with the Covid 19 virus. The store has made one way entry and leaving at the store and appear to be doing all they can to keep us and theirselves safe. However, I didn't see any staff cleaning the cart handles at the store and some of the staff working did not have masks on. The poor cashiers still don't have plastic screens up. I did observe the manager jump in when lines appeared to get extra people waiting and open a register to relieve lines. The shelves were stocked and they had toilet paper. Well done. I feel that management at the store and the staff are doing all they can with what they have.

I have issues with unfriendly customer service. At this location, most of the clerks are helpful…read moreand cheerful. But they have a GenZ clerk who is remarkably anti-social and should not be dealing with customers. Just a note.

We stopped in to this CVS in Cincinnati to grab a box fan to use in my hotel room so I can actually…read moresleep at night and this CVS was clean and well stocked. We had to ask the cashier to help us grab the box fans because they were on the stop of the shelves and he went out of his way to do so. Good job CVS!