Without a doubt, they have the highest prices of any store.....I had to do some research on some…read moreitems to find that out. But its true. SAD

Took 3 calls from physician last week to get prescription filled. Took 2 calls this week…read more Either their online system, voice mail system or note taking is sorely lacking. They say 'no record of prescription'. HOW CAN THIS BE? They have major problems. Don't bother calling the store manager. He just says too bad. I asked who to report system issues to, no one knew. This place is going downhill fast.

I walked around saying "hello" without seeing a single person for around 6 minutes. I needed help…read moregetting a razor unlocked to buy. I tried asked another customer if they saw any employees they said they hadn't and the pharmacy wasn't open yet. I walked back that way to ask the pharmacist for help and found one employee sitting back there talking and when I tried asking for help he tried to tell me to use the self checkout counter before I got to even make my request haha. Once I was able to get it out the guy was friendly and helpful but man not what I was hoping for when I planned to run in and out quickly.

I've seen some improvement due to new management. Staffing has improved the last couple of months…read more I haven't experienced bad attitudes. I have called to have meds discontinued lately and still get messages to pickup. The text doesn't accept a cancel response. It's a yes or no response to fill. I say no each month. I still have major issues with their software. The online app doesn't match their in-store system. You can archive a drug online but the in-store system continue to list the drug as active. Their system continued to text each month. I have sent my husband to pickup my meds to find out one drug was previously archived. CVS says by law I can't return it. This isn't fair to the customer because you don't have your act together or systems in synch. The customer has to take on the cost of their error. Not fair. Meds are too expensive and being an elder with limited income, CVS should do better.

Location is convenient, employees are helpful, and there is plenty of parking. The store is clean,…read moreand aisles are wide enough to get through easily. We found everything we were looking for, with the help of employees.

run out of meds, cannot count, very slow, telephone take 30 minutes to answer and does not work…read moreefficiently

It's been a while since I've raved and raved about this pharmacy and it's staff. They ARE as good…read moreas it gets! If you don't like waiting for hours and hours to get your prescriptions AND you want to be treated with superior customer service, move your prescriptions here! You will not be disappointed that you did.

I was promised a call when the prescription had been formulated, and was not. This required a…read moreduplicate (generic) to be obtained elsewhere. Secondly, I was quoted one price on the phone and actually had to pay roughly 20% more when I got there. The clerk's response was "well, you don't have to buy it". I'll never go back.

I've only been to this pharmacy for their café - love their Chai tea. They have a great selection…read moreof cold coffee/ tea drinks and Mayfield ice cream. I believe they deliver for free within 5 miles of them - both for prescriptions and drinks. I can't help but grab a Chai tea any time I'm in the area. Love their idea of pharmacy and ice cream/ drinks. Check them out!

This is regarding the Walgreens on 3550 Broad St…read more I wish I could give negative 50 stars! I have never been treated so horribly by a pharmacist in all my life. This happened this past Friday evening, July 19th, 2024, around 7 pm. My 77-year-old mother, who is arthritic and, in a wheelchair, needed her muscle relaxers. And it's those tiny cyclobenzaprine tablets, 5 mgs a piece, not those huge methocarbamol tablets... When she first received the prescription, it was for 1 a day. But on day 2, I called the dr's office and advised that one a day will not be enough. She needs 2 a night. So, they told us to have her take 2 a night out of her current bottle and when she gets low, to call the dr's office and they will get her going on a new rx for 2 a day. I did just that. I called the dr's office when she was running out and had two pills left. They called in the rx to Walgreens. I received a text that there was an insurance issue. I called dr's office, they get the rx approved with the insurance, and proved medical necessity. It goes through at Walgreens. Then suddenly disappears from the app. I called Walgreens to check the status and the pharmacist flat told me it's too soon to refill. We argued and I asked for the pharmacist in charge, he said that was him. I then asked for a manager. And conveniently, he won't be back until Monday. So, I head down there in person to confront him, along with my mother. But the male know-it-all pharmacist cancelled the rx and put it back on the shelf, stating it's too soon to fill and refused to fill it. I tried to explain what happened, as to why we're refilling on day 45, he kept talking over me and was emphatic that he would not fill my mother's rx because it's too soon to fill, he didn't care about the back story and didn't care that my mom's dr and her insurance are all taken care of, he will not fill it. He was so rude to me and my mother! Such a jerk! I had her rx transferred to the Walgreens in Fort Oglethorpe on Battlefield Pkwy. And when I got to Fort O, the rx was ready and waiting for me with a smile! I am switching all rxs to them. DO NOT use the Walgreens pharmacy on Broad St. Go ANYWHERE else. This pharmacist has a God complex and makes decisions about your meds without consulting your dr. And he stated the dr hadn't consulted HIM! What?? You're not her dr! Why should they consult you?? I told him as I left that I hope he never has to go through the pain and agony my mother does and then deal with someone that withholds meds the dr prescribed. Ludicrous! I will report to corporate Walgreens too! The pharmacist that worked the evening shift on Friday July 19th needs to find another job. He has no customer service skills, no empathy, whatsoever! He is the end all, be all, of your medications. He was condescending and completely infuriating. DO NOT FILL YOUR MEDS THERE.

Wonderful experience here! My partner needed prescription filled from Florida...They were ready in…read more20 minutes. One of the workers helped my friend to the car with heavy items as I was minding dog in car,,,Very helpful staff and very clean! Good experience!

I have used this pharmacy for several years with the exception of one year when a dishonest man who…read moresells insurance told me that my meds. would be cheaper at CVS. If you are the customer of CVS then you know about their wait times (even when you call in for your refills,) the crowd that gathers on weekends, and, as a senior citizen, you do not get much help or a friendly voice there. I have also tried Walgreens and Walmart--they are just too busy with too many customers at a time! The pharmacists and other employees at Hamilton Discount Pharmacy are always friendly and kind when you need some help. And here is the really good part: My meds are actually cheaper than they were at other pharmacies! Linda G.

Great caring people . Exc customer service. Fast response for drive through cov19 test. 15min!read more

I've been waiting for an hour to get my meds. This place sucks!!!!!…read more Do not order your meds here!

My insurance Co moved me to CVS a year ago. I REFUSE to deal with this pharmacy! I just sat in…read morethe pickup window for 35 MINUTES AND NO CARS MOVED! They send text messages continuously! Reminders plus injection information and more JUNK! I use a locally owned pharmacy instead. Happy to pay a little more to deal with kind, caring people who remember you, know your name and don't leave you lined up at the pickup window! CVS is the worst! My advice? Try Hamilton Discount Pharmacy! You'll be happy to did!

What could improve? Them actually wanting a customer. But unless they can fill ALL your scripts…read morethey will refuse to fill a one off for you. Don't waste your time trying to support local. Just go to Walgreens. They don't care if you only have one prescription to fill.

Extremely friendly and very helpful. WillAnswer all your questions. Even help me find a local…read moredoctor closer to home.

The customer service and prices are stellar. the hours need to be corrected as they close at 2 on…read moreSaturday.