Sadly, over the holidays I was in need of a covid test. I checked around and this was the only…read moreplace that I could get an appointment the same day. I went to their website to sign up and secure my appointment. I got one for an hour off. My only issue was that you have to pay prior to being seen and have to do it during your appointment sign-up process. This method is a bit foreign to me but I guess it's the reason I was able to get an appointment. I arrived a few minutes early and the nurses came out a few minutes early too. Individuals lined up and verified their identity prior to receiving their test. Within 15 minutes I receive my results. This was a great way to get a quick result but I do not recommend this location for any after-care. They are a testing faculty only. Follow up with your primary care manager afterwards.

I'd give them negative stars if I could. despite telling me on the phone that they took my…read moreinsurance (and double checking with my insurance company that yes, indeed this was true) they charged me out of pocket when I got there (after driving over an hour and a half) and told me they no longer took my insurance. They also quoted me a 45 minute wait time when I arrived, yet after an hour when I asked how much longer they thought it would be, they told me 45 minutes. Totally incompetent front desk staff. Save yourself the headache and go somewhere else.

Wow!!!! Nicest people on the planet!!! We were in town for a wedding. They were so efficient in…read moregetting us in, examined, and diagnosed. Now let's see how quick the pharmacy is in filling the script.

All the staff was kind & caring. I had a test that lasted several hours but it was performed…read moreefficiently. The office was pleasant. They were having a few computer issues today. Ali was wonderful

Very incompetent office staff who out right lied and sent me on a wild chase. May 6 my doctor sent…read moreCleveland Imaging an order for a CT scan. On May 7 Cleveland imaging called and made the appointment for May 13. Today, May 12, Cleveland Imaging called to say my insurance company has not given them authorization yet and they have to cancel my appointment. The the office person said the referral from my doctor was sent yesterday, May 11, not allowing enough time to get it through insurance. I attempted to have her explain how this appointment was made on May 7 without the referral. She then transferred the call to voicemail. I called back and spoke Sarah who said this is my insurance companies fault. I spoke with my insurance company who assured me Cleveland Imaging sent the request May 11 at 9 am. My insurance company filed a complaint against Cleveland Imaging. I will go elsewhere, if they cannot manage the administrative end of things I do not trust any of them, to include the medical side. They outright lied.

Went for lung imaging. I waited maybe 5 minutes before I was called back to begin the registration…read moreprocess. after registration they have someone take you to imaging dept and that's also a very short wait. You're in and out in no time. After imaging was complete they walk you out and down the hall to show you the exit. Everyone is very considerate, helpful and kind.

Enjoyed my visit I was treated like family and everyone was very friendly and helpful and nice to meread more

Never see same doctor. Lost my X-ray…read more Paper files spilling over. Long waits with appointments

horrible office staff! once I told her why I was calling she huffed and put me on hold + kept me…read morethere. every time it connected me back, she would put it on hold again. I was on hold for almost 45 minutes. waste of time + no help at all!